BSOD: page fault in nonpaged area (win32k.sys)

KateS · Feb 22, 2015

I was making notes on OneNote earlier and my computer suddenly blue screened as shown in the attached picture. I have also attached the log as required for one of these posts. I hope someone is able to help me, I need my surface pro 3 for school

. I really would appreciate any input

.

softwaremaniac · Feb 22, 2015

Run SFC: SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
Run Driver Verifier: Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista - Sysnative Forums
If DV finds a faulty driver, your system will crash. Please upload a new minidump when that happens.

Code:

intelppm.sys Thu Aug 22 10:46:35 2013 (5215CFEB) 
Intel Processor driver  
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL] 

dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
driver created to provide disk access during crash  dump file generation 
[URL="http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dump_storahci.sys[/COLOR][/B][/URL] 

tap0901.sys Thu Aug 22  14:40:01 2013 (521606A1) 
TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO  
[URL="http://www.carrona.org/drivers/driver.php?id=tap0901.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]tap0901.sys[/COLOR][/B][/URL] 

iaLPSS_GPIO.sys Tue Sep 24  16:39:05 2013 (5241A409) 
Intel(R) Serial IO GPIO Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=iaLPSS_GPIO.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iaLPSS_GPIO.sys[/COLOR][/B][/URL] 

iaLPSS_I2C.sys Tue Sep 24  16:39:11 2013 (5241A40F) 
Intel(R) Serial IO I2C Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=iaLPSS_I2C.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iaLPSS_I2C.sys[/COLOR][/B][/URL] 

TeeDriverx64.sys Wed Nov 27  18:56:32 2013 (52963250) 
Intel Management Engine Interface driver 
[URL="http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]TeeDriverx64.sys[/COLOR][/B][/URL] 

dc3d.sys Thu Dec 12 14:16:35  2013 (52A9B733) 
Filter Driver for Identification of Microsoft Hardware  Wireless Mouse and Keyboard Device Models - Microsoft IntelliType Pro /  IntelliPoint 
[URL="http://www.carrona.org/drivers/driver.php?id=dc3d.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dc3d.sys[/COLOR][/B][/URL] 

RTKVHD64.sys Wed Mar 12 16:14:24 2014  (532079D0) 
Realtek High Definition Audio Function Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RTKVHD64.sys[/COLOR][/B][/URL] 

SurfaceDisplayCalibration.sys Fri  May 2 21:16:48 2014 (5363EF20) 

[COLOR=#777777][COLOR=#4b0082]SurfaceDisplayCalibration.sys[/COLOR] - this driver hasn't been  added to the DRT as of this run. Please search Google/Bing for the driver if  additional information is needed.[/COLOR] 

SurfaceAccessoryDevice.sys Fri  May 23 06:54:43 2014 (537ED493) 

[COLOR=#777777][COLOR=#4b0082]SurfaceAccessoryDevice.sys[/COLOR] - this driver hasn't been added  to the DRT as of this run. Please search Google/Bing for the driver if  additional information is needed.[/COLOR] 

TrueColor.sys Tue Jun 17  07:57:42 2014 (539FD8D6) 

[COLOR=#777777][COLOR=#4b0082]TrueColor.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

SurfacePciController.sys Sat Sep 27 12:32:23 2014  (54269237) 

[COLOR=#777777][COLOR=#4b0082]SurfacePciController.sys[/COLOR] - this driver hasn't been added to  the DRT as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

iwdbus.sys Sat Oct 4 02:31:12 2014  (542F3FD0) 
Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
[URL="http://www.carrona.org/drivers/driver.php?id=iwdbus.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iwdbus.sys[/COLOR][/B][/URL] 

SurfacePenDriver.sys Sat Oct 25  02:02:02 2014 (544AE87A) 

[COLOR=#777777][COLOR=#4b0082]SurfacePenDriver.sys[/COLOR] - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

igdkmd64.sys Wed Nov 19 04:51:21 2014  (546C13B9) 
Intel Graphics driver 
[URL="http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]igdkmd64.sys[/COLOR][/B][/URL] 

SurfaceCapacitiveHomeButton.sys  Tue Nov 25 20:47:32 2014 (5474DCD4) 

[COLOR=#777777][COLOR=#4b0082]SurfaceCapacitiveHomeButton.sys[/COLOR] - this driver hasn't been  added to the DRT as of this run. Please search Google/Bing for the driver if  additional information is needed.[/COLOR] 

SurfaceIntegrationDriver.sys  Tue Dec 2 06:03:51 2014 (547D4837) 

[COLOR=#777777][COLOR=#4b0082]SurfaceIntegrationDriver.sys[/COLOR] - this driver hasn't been  added to the DRT as of this run. Please search Google/Bing for the driver if  additional information is needed.[/COLOR] 

wificlass.sys Sat Dec 13  01:51:36 2014 (548B8D98) 

[COLOR=#777777][COLOR=#4b0082]wificlass.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

mrvlpcie8897.sys Tue Dec 23 00:20:52 2014 (5498A754)  
Marvell LE Driver for the WiFiCLass Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=mrvlpcie8897.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]mrvlpcie8897.sys[/COLOR][/B][/URL] 



Debug session time:  Sun Feb 22 12:24:30.489 2015 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\022215-6421-01.dmp] 
Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
System Uptime: 3 days 2:51:46.414  
Probably caused by : win32k.sys ( win32k!UpdateThreadPointerList+72 )  
BugCheck 50, {ffffffffffffffb4, 0, fffff960001b9332, 0} 
BugCheck Info:  [URL="http://www.carrona.org/bsodindx.html#Example"]PAGE_FAULT_IN_NONPAGED_AREA  (50)[/URL] 
Bugcheck code 00000050 
Arguments: 
Arg1: ffffffffffffffb4,  memory referenced. 
Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
Arg3: fffff960001b9332, If non-zero, the instruction  address which referenced the bad memory 
address. 
Arg4: 0000000000000000,  (reserved) 
BUGCHECK_STR: AV 
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
PROCESS_NAME: ONENOTE.EXE 
FAILURE_BUCKET_ID:  AV_win32k!UpdateThreadPointerList 
MaxSpeed: 1900 
CurrentSpeed: 2494  

Processor may be overclocked! 
Expected Frequency: 1900 
Actual  Frequency: 2494 
Overclock Ratio: [COLOR=red]1.31263[/COLOR]  

BiosVersion = 3.11.0450 
BiosReleaseDate = 11/19/2014  
SystemManufacturer = Microsoft Corporation 
SystemProductName = Surface  Pro 3  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2015 Feb 22 16:09:31 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2015 Feb 22 16:09:31 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2015 Feb 22 16:09:31 PM  _88-dbug Copyright 2012 Sysnative Forums

BSOD: page fault in nonpaged area (win32k.sys)

KateS

New Member

My Computer

System One

softwaremaniac

Well-Known Member

My Computer

System One