Hello Everyone,
I need your help to troubleshoot why my desktop PC randomly loses power. This happens every few days, sometimes multiple times. Without warning, the computer completely loses all power. The case fans stop for a moment. The computer then beeps and reboots. There is never any BSOD and no dump file is created.
This seems to happen often when using Firefox, but also at other times, even when Firefox is closed and the computer is idle/unattended.
It does not seem temperature related. The case is clean and well ventilated. I see nothing out of range when monitoring temperatures with HWiNFO64 or CPUID HWMonitor.
Custom home-built
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600)(9600.winblue_r7.150109-2022)
Motherboard: Gigabyte GA-X58A-UD3R v1
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: Corsair TR3X6G1600C8 G; 6144MB RAM
Graphics: AMD Radeon HD 5670
System drive: SSD KINGSTON SH100S3120G
PSU: Corsair TX750W
Protected by CyberPower 1350PFCLCD
DM Log collector file attached.
Thank you for having a look. Any help is much appreciated!
I need your help to troubleshoot why my desktop PC randomly loses power. This happens every few days, sometimes multiple times. Without warning, the computer completely loses all power. The case fans stop for a moment. The computer then beeps and reboots. There is never any BSOD and no dump file is created.
This seems to happen often when using Firefox, but also at other times, even when Firefox is closed and the computer is idle/unattended.
It does not seem temperature related. The case is clean and well ventilated. I see nothing out of range when monitoring temperatures with HWiNFO64 or CPUID HWMonitor.
Custom home-built
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600)(9600.winblue_r7.150109-2022)
Motherboard: Gigabyte GA-X58A-UD3R v1
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: Corsair TR3X6G1600C8 G; 6144MB RAM
Graphics: AMD Radeon HD 5670
System drive: SSD KINGSTON SH100S3120G
PSU: Corsair TX750W
Protected by CyberPower 1350PFCLCD
DM Log collector file attached.
Thank you for having a look. Any help is much appreciated!
My Computer
System One
-
- OS
- Windows 8.1 Pro 64-bit
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Home custom-build
- CPU
- Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
- Motherboard
- Gigabyte X58A-UD3R v1; Award Modular BIOS v6.00PG
- Memory
- Corsair TR3X6G1600C8 G; 6144MB RAM
- Graphics Card(s)
- AMD Radeon HD 5670
- Hard Drives
- KINGSTON SH100S3120G (SSD)
WD Caviar Black WD1001FALS
- PSU
- Corsair TX750W
- Case
- Cooler Master
- Browser
- Firefox; IE
- Antivirus
- Norton Security Suite