Windows 8 and 8.1 Forums

Random BSOD, memory_management. Please help.

  1. #1

    Posts : 28
    windows 8.1

    Random BSOD, memory_management. Please help.

    Hi, I'd had my Acer laptop for less than a year and I can't say I've been satisfied with it at all. Anyway it's been running fine lately, until a random BSOD occurred, the error it gave was "Memory_Management". Now that I recall I was rendering a video in Sony Vegas and it stalled at 50%, but I closed the program and the computer was fine. Thanks for your help, I really appreciate it.

    (Used DM log collector and followed instructions to upload)

    Update: Ran sfc/scannow and it said "Windows Resource Protection found corrupt files but was unable to fix some of them."
    The CBS text file is too big to attach.
    Last edited by theridon; 21 Feb 2015 at 01:24.

      My System SpecsSystem Spec

  2. #2

    Posts : 2,480
    Windows 10 Pro x64

    Update drivers: Bluetooth Audio Device BTHENUM\{61118058-486C-4BB0-B4B8-ACE4DCADEC44}_LOCALMFG&0000\7&3A659B4C&0&000000000000_00000000 This device cannot start.
    Virtual Bluetooth Support (Include Audio) BTHENUM\{CBECAB40-A2C8-4AB3-ADC1-DE0FE95D8600}_LOCALMFG&0000\7&3A659B4C&0&000000000000_00000000 This device is not working properly because Windows cannot load the drivers required for this device.
    Bluetooth LWFLT Device BTHENUM\{DD533152-01F4-435C-ABFE-984BC21A2A65}_LOCALMFG&0000\7&3A659B4C&0&000000000000_00000000 This device is not working properly because Windows cannot load the drivers required for this device.

    Run RAM test:
    RAM: RAM - Test with Memtest86+ - Windows 7 Help Forums
    one stick at a time eight passes per stick.
    Remove Daemon Tools and disable nVidia Streaming Kernel Service in services.msc

    btath_rcp.sys Tue Dec 18 10:54:50 2012 (50D03D6A) 
    Atheros Bluetooth  Driver 
    btath_hcrp.sys Tue Dec 18  10:54:54 2012 (50D03D6E) 
    Atheros Bluetooth Driver 
    speedfan.sys Sat Dec 29  21:59:35 2012 (50DF59B7) 
    LMDriver.sys Wed Jan 9 12:23:09  2013 (50ED531D) 
    Acer Launch Manager Wireless Driver 
    RadioShim.sys Wed Jan 9 12:23:09  2013 (50ED531D) 
    Acer Launch Manager Shim for HID-KMDF Interface layer 
    athw8x.sys Thu Jan 17 10:15:39  2013 (50F7C13B) 
    Atheros Wireless LAN Driver 
    TeeDriverx64.sys Mon Feb 25  21:25:04 2013 (512BC8A0) 
    Intel Management Engine Interface driver 
    RtsPer.sys Tue Mar 5 09:34:49  2013 (5135AE29) 
    RealTek RTS PCIE READER Driver 
    SynTP.sys Thu Mar 7 19:56:27 2013  (5138E2DB) 
    Synaptic Touch Pad Driver 
    Smb_driver_Intel.sys Thu Mar 7  19:58:15 2013 (5138E347) 
    Smb_driver_Intel.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    dump_iaStorA.sys Tue Mar 19 00:36:36 2013  (5147A504) 
    driver created to provide disk access during crash dump file  generation 
    iaStorA.sys Tue Mar 19  00:36:36 2013 (5147A504) 
    Intel RST (Rapid Storage Technology) driver 
    Rt630x64.sys Wed Mar 27 07:32:00  2013 (51529260) 
    Realtek PCI/PCIe Adapters 
    RTKVHD64.sys Tue May 14 15:45:12  2013 (51923FE8) 
    Realtek High Definition Audio Function Driver 
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    dtsoftbus01.sys Fri Feb 21 10:49:36 2014 (53072130)  
    Daemon Tools driver [br] Possible BSOD issues in Win7 
    RzFilter.sys Thu Apr 3  17:39:47 2014 (533D80C3) 
    Kernel-mode user input redirection driver 
    RzDxgk.sys Thu Apr 3 17:39:50  2014 (533D80C6) 
    Razer overlay driver 
    rzpmgrk.sys Thu Apr 17 21:36:12  2014 (53502D2C) 
    Razer Overlay Support Driver 
    btfilter.sys Fri Apr 25 05:01:52  2014 (5359D020) 
    Atheros Bluetooth Driver 
    iwdbus.sys Tue Jun 17 23:54:22  2014 (53A0B90E) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    igdkmd64.sys Mon Sep 29 19:51:21  2014 (54299C19) 
    Intel Graphics driver 
    rzpnk.sys Fri Oct 17 21:38:10  2014 (54417022) 
    Razer Overlay Support 
    nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
    NVIDIA Virtual Audio Driver 
    nvpciflt.sys Fri Jan 9 23:14:01  2015 (54B052A9) 
    nVidia 3D Vision Display driver 
    nvlddmkm.sys Fri Jan 9 23:22:06  2015 (54B0548E) 
    nVidia Video drivers 
    NvStreamKms.sys Mon Jan 12 18:56:42 2015 (54B40ADA)  
    nVidia Streaming Kernel service - may cause BSOD in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK 
    Debug session time:  Sat Feb 21 05:59:34.287 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\022015-46250-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 2 days 1:19:11.140  
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1d00b )  
    BugCheck 1A, {41284, 2146235000, 1bac, fffff58010804000} 
    BugCheck Info:  MEMORY_MANAGEMENT  (1a) 
    Bugcheck code 0000001A 
    Arg1: 0000000000041284, A  PTE or the working set list is corrupt. 
    Arg2: 0000002146235000 
    Arg3:  0000000000001bac 
    Arg4: fffff58010804000 
    BUGCHECK_STR: 0x1a_41284  
    PROCESS_NAME: svchost.exe 
    FAILURE_BUCKET_ID:  0x1a_41284_nt!_??_::FNODOBFM::_string_ 
    MaxSpeed: 1800 
    CurrentSpeed: 2394  
    Processor may be overclocked! 
    Expected Frequency: 1800 
    Actual  Frequency: 2394 
    Overclock Ratio: 1.33  
    BiosVersion = V2.28 
    BiosReleaseDate = 04/16/2014  
    SystemManufacturer = Acer 
    SystemProductName = Aspire V5-573PG  
    --- E O J --- 2015 Feb 21 13:39:35 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 21 13:39:35 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 21 13:39:35 PM  _88-dbug Copyright 2012 Sysnative Forums
    Upload CBS.log on a file sharing service like Mediafire or OneDrive and post the link to it here.
      My System SpecsSystem Spec

  3. #3

    Posts : 28
    windows 8.1

    Sorry I've been busy, but at least I have not had any other blue screens yet. Here is the cbs:

    Do you need a blank USB for memtest? I guess I can run it when I have time since it's really time consuming, just that I need my computer for school all the time. Anyway no real abnormal behavior from my laptop: however the last couple days it has been making a strange clicking sound (even when I have all sounds off) when I jump around buffering bar on Youtube videos, that's the only situation where it occurs, using firefox or chrome. I reinstalled flash, firefox, to no avail. I updated my graphics driver and it seems to have only reduced how often it occurs, I think I should make a separate thread for it.

    I guess I can consider this thread as non-urgent for now, but whenever you guys have time, I always appreciate your responses.
      My System SpecsSystem Spec

  4. #4

    Posts : 2,480
    Windows 10 Pro x64

    For CBS, take a look here: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1 - Sysnative Forums
    The log says that you have: 6.3.9600.16384
    either a blank CD to burn it oto or a USB. You have all instructions on the link.
      My System SpecsSystem Spec

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