Windows 8 and 8.1 Forums

BSOD, Windows crashes and prompts to restart while browsin

  1. #1

    Posts : 1
    Windows 8

    BSOD, Windows crashes and prompts to restart while browsin

    Hi I'm new here, I've been searching for the error that caused my PC to force restart and I saw that you guys have an entire section with BSOD Crashes. My PC crashed for the third(?) time now, here is the dm log collector log...Attachment 58313. It would be great if some of you guys can help me. Thanks

      My System SpecsSystem Spec

  2. #2

    Posts : 2,480
    Windows 10 Pro x64

    Please get all available Windows Updates.
    I would suggest you to uninstall the currently installed ATI Driver using the Display Driver Tool from this **LINK**. Once it has removed the drivers, reinstall the latest drivers from the ATI Website and see if the crashes persist or not. Uninstall Open Hardware Monitor.

    OpenHardwareMonitor.sys Sat Jul 26 15:29:37 2008  (488B26C1) 
    OpenHardwareMonitor.sys - this driver hasn't been added to  the DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    GEARAspiWDM.sys Thu May 3 21:56:17 2012  (4FA2E2E1) 
    CD-ROM Class Filter Driver by Gear Software.[br]Also comes with  iTunes 
    HECIx64.sys Tue Jul 3 00:14:58  2012 (4FF21D62) 
    Intel Management Engine Interface 
    dump_storahci.sys Thu Jul 26  04:30:35 2012 (5010ABCB) 
    driver created to provide disk access during crash  dump file generation 
    RTKVHD64.sys Tue Oct 30  10:51:36 2012 (508FA328) 
    Realtek High Definition Audio Function Driver 
    intelppm.sys Tue Nov 6 04:55:02  2012 (50988A16) 
    Intel Processor driver 
    Rt630x64.sys Fri Dec 28 01:04:06  2012 (50DCE1F6) 
    Realtek PCI/PCIe Adapters 
    AtihdW86.sys Fri Dec 20 04:16:18  2013 (52B3B682) 
    AMD High Definition Audio Function Driver 
    AMDACPKSL.SYS Fri Dec 20 04:16:21  2013 (52B3B685) 
    included in the AMD/ATI Catalyst WDM drivers package 
    rzpmgrk.sys Thu Apr 17 21:36:12  2014 (53502D2C) 
    Razer Overlay Support Driver 
    atikmpag.sys Fri Apr 18 03:07:07  2014 (53507ABB) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    atikmdag.sys Fri Apr 18 04:13:16  2014 (53508A3C) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    rzpnk.sys Fri Oct 17 21:38:10  2014 (54417022) 
    Razer Overlay Support 
    Debug session time: Sat Feb  21 17:38:23.747 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\022115-13562-01.dmp] 
    Built by:  9200.16496.amd64fre.win8_gdr.130108-1504 
    System Uptime: 1 days 11:43:28.815  
    *** ERROR: Module load completed but symbols could not be loaded for  atikmdag.sys 
    Probably caused by : atikmdag.sys ( atikmdag+c7dbb )  
    BugCheck 1000007E, {ffffffffc0000005, fffff88004936dbb, fffff88006b071c8,  fffff88006b06a00} 
    Bugcheck code 1000007E 
    Arg1:  ffffffffc0000005, The exception code that was not handled 
    Arg2:  fffff88004936dbb, The address that the exception occurred at 
    Arg3:  fffff88006b071c8, Exception Record Address 
    Arg4: fffff88006b06a00, Context  Record Address 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  AV_atikmdag+c7dbb 
    MaxSpeed: 3000 
    CurrentSpeed: 2993 
    BiosVersion =  0501 
    BiosReleaseDate = 06/27/2012 
    SystemManufacturer = System  manufacturer 
    SystemProductName = System Product Name  
    --- E O J --- 2015 Feb 21 13:46:31 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 21 13:46:31 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 21 13:46:31 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

BSOD, Windows crashes and prompts to restart while browsin
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