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BSOD crashes driver irql not less or equal xeno7c64.sys

  1. #21


    Posts : 31
    windows 8.1


    I have done it. I have used this program. It was able to remove it completely, I have used in safe mode, then install the newest video driver and the end result is black screen. It seems to be, the newest driver with windows update is not good for me. NOw I can use the computer only for a while all the time. Not good. I need to do something else. When I have installed the new video driver I have even turned off my network connection. Didn't help.

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  2. #22


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Godsslave View Post
    I have done it. I have used this program. It was able to remove it completely, I have used in safe mode, then install the newest video driver and the end result is black screen. It seems to be, the newest driver with windows update is not good for me. NOw I can use the computer only for a while all the time. Not good. I need to do something else. When I have installed the new video driver I have even turned off my network connection. Didn't help.
    Hi Godsslave ^_^,

    Once you have removed the driver using the Display Driver Uninstaller, check the Windows Update and see if there is an Optional Update containing the driver for your GPU (Graphics Processing Unit). Have you tried using older drivers? Did you try the driver which came with your Graphics Card in the Media Disc?

    -Pranav
      My System SpecsSystem Spec

  3. #23


    Posts : 31
    windows 8.1

    BSOD crash still new minidump file included.


    Here is the new minidump file from yesterday, any suggestion? Interestingly I could have played yesterday 2 hours without any crash, however it has been crashed today already.... And I didn't play that time and the computer haven't been hot either.
    any suggestion? I can try out earlier drivers any other? I don't know where is the original cd. Probably I don't have those old CD's.
      My System SpecsSystem Spec

  4. #24


    Posts : 2,480
    Windows 10 Pro x64


    I would suggest you to uninstall the currently installed nVidia Driver using the Display Driver Tool from this **LINK**. Once it has removed the drivers, reinstall the latest drivers from the nVidia Website and see if the crashes persist or not.
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  5. #25


    Posts : 31
    windows 8.1


    Thanks, but I think I use currently the newest driver:*(
      My System SpecsSystem Spec

  6. #26


    Posts : 31
    windows 8.1

    New Minidump file


    1 hour fresh minidump file, this time it has crashed during skype.
      My System SpecsSystem Spec

  7. #27


    Posts : 2,480
    Windows 10 Pro x64


    Bigfoot Networks Killer Xeno PCI-E Gaming Adapter is the culprit.
    I would suggest you to follow the below quote (Follow Note 2 first. If it does not work, follow note 1) -
    (Thanks Usasma!)At times the Killer Network Manager may cause BSOD problems:

    NOTE1:Link thanks to blueelvis (15Oct2014): https://forum-en.msi.com/index.php?topic=178064.0 This is a method for removing all the network software and only installing the driver. Perfect for those issues that can't be resolved any other way!

    NOTE2: See this link first: BSOD while playing on msi gt70 dragon edition 2 (thanks to kaelaan) It appears that the Killer Service problem was solved with the latest release of the Qualcomm versions of the drivers (so try updating to a version dated from later in 2014).
    The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:

    First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
    Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
    Right click on it again and this time select "Properties"
    In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

    Next, open Task Manager (right click on TaskBar and select "Task Manager")
    Click on the "More details" dropdown (if present)
    Click on the "Startup" tab
    Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"
    There may also be an Install Shield (with the Killer gaming K next to it), if so Right click on it and select "Disable"
    Finally, restart the system in order for the changes to take affect.


    At times the Killer Network Manager will continue to load. If so, it's usually listed in the MSINFO32...Software Environment...Startup Programs section. If it is, please try this:

    It may be that the instructions aren't stopping everything.
    In some cases, there's a program running out of the Program Files/Program Files (x86) directory.
    "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE: killer~1.exe is most likely killernetmanager.exe)
    In other cases, there's a program running out of c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (the long string of letters and numbers may change)

    Here's some things to try
    1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer Network Manager (and NOT the card itself) and disable them (please let us know what you find) Be careful as the wrong selection can disable the network card.
    2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
    3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
    4) Locate the "c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe" entry and rename the last .exe to .BAD (the long string of letters and numbers may change)

    Just FYI - here are the MSI workaround instructions: MSI USA - Online Technical Support FAQ
      My System SpecsSystem Spec

  8. #28


    Posts : 31
    windows 8.1


    Shall I do this Killer removal process? I don't have Qualcomm Atheros performance suit. Last crash has been caused by Killer software, but not always. There are sometimes only just reset and without any blue screen.
    I have read this topic and after the removal many people complained of several other issues as well, however it might have worked for some people with Blue Screen Death. They are talking about laptop, I have desktop computer. My computer was good after one update everything went wrong. Probably I should only find the driver which provided me still a pleasent experience...
    Anyway thanks for your advice, I will check these solutions as well, I am just not so happy about this.
      My System SpecsSystem Spec

  9. #29


    Posts : 2,480
    Windows 10 Pro x64


    My suspicion is this because I've seen issues with it in the past.
      My System SpecsSystem Spec

  10. #30


    Posts : 31
    windows 8.1


    Thank you for your help, I do appreciate. Actually they are mentioning that even my mouse can cause this. Actually it is possible that my mouse might be part of the problem? I have special gaming mouse. Well this is very interesting... I couldn`t find where is the Killer cleaner software can you please include the LInk? I have already downloaded the killer suiet e2200 and many other updater and software which they are mentioning in their post. Thanks anyway.
      My System SpecsSystem Spec

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BSOD crashes driver irql not less or equal xeno7c64.sys
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