Windows 8 and 8.1 Forums

Several different BSODs

  1. #1


    Posts : 7
    Windows 8 Consumer Preview x64

    Several different BSODs


    Hello,

    So far I've gotten 3 or 4 different kind of BSODs and several times.
    One of them being "kmode_exception_not_handled" another being "driver_overran_stack_buffer" and the third and fourth I can't remember. The kmode_exception_not_handled is the most frequent one. I've only gotten the driver_overran_stack_buffer once.
    Oh wait now I remember the third "page fault in nonpaged area" That one I've gotten quite some times too.

    These usually occur when browsing youtube or playing games, that's about as much I know about when it occurs but since I usually watch youtube or play games it happens quite a lot.

    What I've tried is sfc /scannow which came back with no integrity violation. I've tried memtest86+ which passed once and that took between an hour or two.

    I must mention that I have my CPU overclocked, from 3.2 GHz to 4.0GHz however it's well enough cooled. The memory is supposed to be 10-10-10-27 2000MHz however I have 10-10-10-27 2009MHz

    The setup I have now:
    motherboard: Asus Sabertooth x58
    CPU: Intel i7 970 @ 4.0GHz
    GPU: Asus GTX 560ti DCII
    PSU: 850W
    RAM: Corsair 12GB 10-10-10-27 2000MHz @ 2009MHz

    I've also tried using furmark or what that program is called, try see if it was my GPU freaking out but nothing happened.

    I should also mention that I'm using the Windows 7 Beta drivers for my GPU: 301.24 since the beta drivers for Windows 8... well.. frames per second you know.

    I would have checked the dump files myself but it seems like I can't download the skd to check them for Windows 8 so instead I post here. I'm interested in what it is causing the BSODs.

    I think I attached the files correctly, it's what I got using the tool recommended "W8 File Collector"

    Thanks,
    SanyaIV

      My System SpecsSystem Spec

  2. #2


    Posts : 7
    Windows 8 Consumer Preview x64


    Well it seems like I had another BSOD, I left to eat and when I came back it had rebooted. only thing I had on now was this very page.
      My System SpecsSystem Spec

  3. #3


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Hi and welcome,

    Quote Originally Posted by SanyaIV View Post
    I would have checked the dump files myself but it seems like I can't download the skd to check them for Windows 8 so instead I post here. I'm interested in what it is causing the BSODs.
    With all due respect, you or any other non-expert would not have been able to deal with any of these crash dumps in any manner, but thumbs up for the enthusiasm.

    ------------

    Update Renesas USB 3.0 driver:

    Code:
    nusb3hub nusb3hub.sys Thu Apr 22 21:34:35 2010
    nusb3xhc nusb3xhc.sys Thu Apr 22 21:34:36 2010 (4BD0F92C)
    ASUS - Motherboards- ASUS SABERTOOTH X58

    -----------------

    Update ATK0110 driver by installing "ASUS PC ProbeII V1.04.88 Install Program for 32/64bit Windows XP & Windows Vista" from the same page as above:

    Code:
    ASACPI   ASACPI.sys   Sun Mar 27 22:30:36 2005 (42476C4C)
    -----------------

    Update Realtek 8110SC network driver:

    Code:
    Rt64win7 Rt64win7.sys Fri Jun 10 02:33:15 2011 (4DF1BAAB)
    Realtek

    ---------------

    Uninstall all ASUS motherboard utilities, not including the above first one:

    Code:
    AsUpIO   AsUpIO.sys   Sun Jul 05 22:21:38 2009 (4A515FB2)
    AsIO     AsIO.sys     Thu Apr 22 07:18:03 2010 (4BD0306B)
    ----------------

    Uninstall Comodo, reboot, then set Windows Firewall to Auto:

    Code:
    cmderd   cmderd.sys   Fri Mar 16 07:14:22 2012 (4F63208E)
    cmdguard cmdguard.sys Tue Mar 06 13:44:47 2012 (4F565B1F)
    cmdhlp   cmdhlp.sys   Tue Mar 06 13:50:12 2012 (4F565C64)
    ---------------

    Finally, when successfully completing all of the above, go into bios settings and set Optimized Defaults then save. Then, install the latest bios from the first link and set Optimized Defaults again and save.

    This will take away the overclock and you need it. Once the machine is stable and my work is done, feel free to reset any settings you want, when you know you're the only one to blame.

    --------------

    Have fun on 8 and enjoy the machine.

    You did have a 0x124 stop error in there
    which is slightly worrisome about hardware, but it's my belief that if you follow everything precisely as above, you will be in the clear. Please tell me how your machine is when done.



    --------------------


    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {ffffffffc0000005, fffff8034288d515, 0, 13d62f1d}
    
    TRIAGER: Could not open triage file : C:\Program Files\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2
    Probably caused by : ntkrnlmp.exe ( nt!PpmIdleExecuteTransition+2d5 )
    
    Followup: MachineOwner
    ---------
    
    5: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8034288d515, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 0000000013d62f1d, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    TRIAGER: Could not open triage file : C:\Program Files\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!PpmIdleExecuteTransition+2d5
    fffff803`4288d515 f705691b2b0000800000 test dword ptr [nt!PerfGlobalGroupMask+0x8 (fffff803`42b3f088)],8000h
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  0000000013d62f1d
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80342b3f178
    GetUlongFromAddress: unable to read from fffff80342b3f1f8
     0000000013d62f1d Nonpaged pool
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    BUGCHECK_STR:  0x1e_c0000005
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    EXCEPTION_RECORD:  0000000000000f43 -- (.exr 0xf43)
    Cannot read Exception record @ 0000000000000f43
    
    LAST_CONTROL_TRANSFER:  from fffff80342953a96 to fffff803429af140
    
    CONTEXT:  244489f08b440000 -- (.cxr 0x244489f08b440000)
    Unable to read context, Win32 error 0n30
    
    STACK_TEXT:  
    fffff880`015db8a8 fffff803`42953a96 : 00000000`0000001e ffffffff`c0000005 fffff803`4288d515 00000000`00000000 : nt!KeBugCheckEx
    fffff880`015db8b0 fffff803`429b5e8d : fffff880`015dc060 fffff880`00000000 fffff880`00000800 fffff880`00b86628 : nt!KiFatalExceptionHandler+0x22
    fffff880`015db8f0 fffff803`428b16cc : 00000000`00000000 fffff880`015d7000 fffffa80`00000003 fffff880`015dd000 : nt!RtlpExecuteHandlerForException+0xd
    fffff880`015db920 fffff803`4286fbba : fffff880`015dc828 fffff880`015dc560 fffff880`015dc828 fffff880`015b85b0 : nt!RtlDispatchException+0x4dc
    fffff880`015dc030 fffff803`429ba602 : 00000000`00000f43 00000000`00400a02 00000000`00000000 fffff880`015dc870 : nt!KiDispatchException+0x462
    fffff880`015dc6f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
    
    
    FOLLOWUP_IP: 
    nt!PpmIdleExecuteTransition+2d5
    fffff803`4288d515 f705691b2b0000800000 test dword ptr [nt!PerfGlobalGroupMask+0x8 (fffff803`42b3f088)],8000h
    
    SYMBOL_NAME:  nt!PpmIdleExecuteTransition+2d5
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4f7658cb
    
    STACK_COMMAND:  .cxr 0x244489f08b440000 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x1e_c0000005_nt!PpmIdleExecuteTransition+2d5
    
    BUCKET_ID:  X64_0x1e_c0000005_nt!PpmIdleExecuteTransition+2d5
    
    Followup: MachineOwner
    ---------
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa800abe3028, b2000000, 5}
    
    TRIAGER: Could not open triage file : C:\Program Files\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800abe3028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000005, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    TRIAGER: Could not open triage file : C:\Program Files\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  f
    
    STACK_TEXT:  
    fffff802`31982a28 fffff802`325300f9 : 00000000`00000124 00000000`00000000 fffffa80`0abe3028 00000000`b2000000 : nt!KeBugCheckEx
    fffff802`31982a30 fffff802`31f334e5 : 00000000`00000001 fffffa80`09d6cdf0 00000000`00000000 fffffa80`0abe3028 : hal!HalBugCheckSystem+0xf9
    fffff802`31982a70 fffff802`3252fe97 : 00000000`00000728 00000000`00000000 fffff802`31982bd0 fffffa80`09d6cdf0 : nt!WheaReportHwError+0x249
    fffff802`31982ad0 fffff802`3252f7c8 : 00000000`00000010 fffffa80`09d6cdf0 fffff802`31982c88 fffffa80`09d6cdf0 : hal!HalpMcaReportError+0x53
    fffff802`31982c30 fffff802`3252f6bc : fffffa80`09d9c3f0 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xd8
    fffff802`31982c80 fffff802`3252f554 : 00000000`0000000c 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xa8
    fffff802`31982cc0 fffff802`32530683 : fffffa80`09d9c3f0 fffff802`31982ef0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xd4
    fffff802`31982cf0 fffff802`31fb153b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff802`31982d20 fffff802`31fb12ee : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
    fffff802`31982e60 fffff802`31eea3f5 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x16e
    fffff802`31976c68 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PpmWakeDependentProcessors+0x5
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: GenuineIntel
    
    IMAGE_NAME:  GenuineIntel
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
    
    Followup: MachineOwner
    ---------
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    Windows 8 Consumer Preview x64


    Update Renesas USB 3.0 driver: DONE!
    -----------------
    Update ATK0110 driver by installing "ASUS PC ProbeII V1.04.88 Install Program for 32/64bit Windows XP & Windows Vista" from the same page as above: "ACPI driver installed failed, PC Probe II does not support this model."
    -----------------
    Update Realtek 8110SC network driver: DONE!
    ---------------
    Uninstall all ASUS motherboard utilities, not including the above first one: All I could find was Asus update and that is now uninstalled.
    ----------------
    Uninstall Comodo, reboot, then set Windows Firewall to Auto: As much as it hurts, DONE!
    ---------------
    Finally, when successfully completing all of the above, go into bios settings and set Optimized Defaults then save: Working on this part, I already have the latest but I'm going to installed them again. Last time I was going to install them I did it using the Asus Update program... yeah, blue screen in the middle of verifying which means no boot section, had to remove the cmos battery then install the latest through the bios to be able to start.

    --------------
    You did have a 0x124 stop error in there
    which is slightly worrisome about hardware, but it's my belief that if you follow everything precisely as above, you will be in the clear. Please tell me how your machine is when done.

    Is it possible to know which hardware? If anything I sure hope it's the GPU since I've ordered a GTX 670..
    --------------------
      My System SpecsSystem Spec

  5. #5


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Hardware problem is VERY likely the overclock, which setting Optimized Defaults will take away. GPU is fine. No worries there.

    You can install the ATK0110 driver using the device manager if necessary. Or even better yet if you don't know how, take the new driver ASACPI.sys from the extracted folder and simply copy it over the one at C:\Windows\System32\drivers then reboot.

    Use the one in this folder of the zip:

    ProbeII_V10488_XpVistaWin7.zip\ProbeII_V10488_XpVistaWin7\Acpi64\WIN7

    ------

    About the bios: If you already have the latest then just go into bios settings and set Optimized Defaults then save. Done. Crashes gone.
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    Windows 8 Consumer Preview x64


    Okay so I just updated the BIOS to the latest and I did those defaults, however I did set my RAM a little better since I'd rather not run 2000MHz RAM on 1333 MHz, and the clockrates were off too. It's still underclocked (1866MHz or 1899MHz, can't remember which)

    If the ProbeII might have caused problems, couldn't one uninstall it completely? I doubt I'll need to USE it, however I don't know if the system can run without it.
      My System SpecsSystem Spec

  7. #7


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    No, ASACPI is an important power management driver. Please follow as shown for best results.

    Your RAM is very likely intended to run at how Optimized Defaults set it. Please follow for best results. Otherwise, the machine will continue crashing.

    If you'd like to be certain, please post a screenshot each of CPU-Z's SPD tab and Memory tab.
      My System SpecsSystem Spec

  8. #8


    Posts : 7
    Windows 8 Consumer Preview x64


    Whoa, last time I used CPU-Z on windows 8 it froze on just clicking the .exe then it did the same when trying to uninstall. But I'll do it. (Wait for pics)
    And I'm fairly certain the RAM is supposed to be 2000MHz and 10-10-10-27 since I'm looking at the box for them right now and I specifically looked at them and bought them for those specs.

    EDIT (PICS): I set them back at default at your request.
    Attachment 6142Attachment 6143
    Last edited by SanyaIV; 12 May 2012 at 09:01. Reason: Requested pics
      My System SpecsSystem Spec

  9. #9


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    CPU-Z is now fixed in version 1.60.1

    It is very common to have a box that says one thing and the product inside is different. Seen it dozens of times.

    As per your edit with screenshots now - all is well as is right now but yes, you can set it to the settings on the far right of the SPD tab and it will be well. (Make sure to set 2T if doing so for Command Rate if you run as far right shows.)

    JEDEC #4 is where it is meant to run though.

    If you have problems, set it back to how you have it now. In any case, you now have all you need to know, so enjoy!
      My System SpecsSystem Spec

  10. #10


    Posts : 7
    Windows 8 Consumer Preview x64


    Quote Originally Posted by GMan View Post
    CPU-Z is now fixed in version 1.60.1

    It is very common to have a box that says one thing and the product inside is different. Seen it dozens of times.
    What if you bought a product marketed to be the product on the box? If you get anything else, that's false marketing or what it's called in English.
      My System SpecsSystem Spec

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