Ghostcatcher
New Member
- Messages
- 11
- Location
- England, UK
For a start I know there will be solved cases out on these forums with the right answers but I really wanted to create my own thread specific to my computer, os and drivers.
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Toshiba Laptop
Windows 8.1 64bit
Quad Core AMD A6-5200 APU with Radeon HD 8400
8GB Ram
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system_thread_exeption_not_handled
atikmdag.sys
0x1000007e
------------------------------------------------
Has been happening for a while now at distant intervals.
ONLY happening while I have been using Mozilla Firefox.
Here is the file I got when I runned BlueScreenView:
==================================================
Dump File : 021815-39328-01.dmp
Crash Time : 18/02/2015 17:09:45
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff801`2caf512b
Parameter 3 : ffffd001`892461b8
Parameter 4 : ffffd001`892459c0
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+12445f
File Description : ATI Radeon Kernel Mode Driver
Product Name : ATI Radeon Family
Company : Advanced Micro Devices, Inc.
File Version : 8.01.01.1379
Processor : x64
Crash Address : atikmdag.sys+c512b
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\021815-39328-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 281,600
Dump File Time : 18/02/2015 17:11:00
==================================================
Looking at this I know its about the graphics drivers but I don't know how to fix them if I should uninstall and reinstall the drivers by the driver manager or some other way and then where to get the replacement drivers from.
I have AMD catalyst control centre
I am a frequent user of CCleaner and Driver Booster
I know its not a driver I have installed from driver booster because I have never have gotten updates for the graphics drivers from driver booster.
Please Help
------------------------------------------------
Toshiba Laptop
Windows 8.1 64bit
Quad Core AMD A6-5200 APU with Radeon HD 8400
8GB Ram
------------------------------------------------
system_thread_exeption_not_handled
atikmdag.sys
0x1000007e
------------------------------------------------
Has been happening for a while now at distant intervals.
ONLY happening while I have been using Mozilla Firefox.
Here is the file I got when I runned BlueScreenView:
==================================================
Dump File : 021815-39328-01.dmp
Crash Time : 18/02/2015 17:09:45
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff801`2caf512b
Parameter 3 : ffffd001`892461b8
Parameter 4 : ffffd001`892459c0
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+12445f
File Description : ATI Radeon Kernel Mode Driver
Product Name : ATI Radeon Family
Company : Advanced Micro Devices, Inc.
File Version : 8.01.01.1379
Processor : x64
Crash Address : atikmdag.sys+c512b
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\021815-39328-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 281,600
Dump File Time : 18/02/2015 17:11:00
==================================================
Looking at this I know its about the graphics drivers but I don't know how to fix them if I should uninstall and reinstall the drivers by the driver manager or some other way and then where to get the replacement drivers from.
I have AMD catalyst control centre
I am a frequent user of CCleaner and Driver Booster
I know its not a driver I have installed from driver booster because I have never have gotten updates for the graphics drivers from driver booster.
Please Help
My Computer
System One
-
- OS
- Windows 10 Home 64bit
- Computer type
- Laptop
- System Manufacturer/Model
- Toshiba
- CPU
- AMD APU A6-5200 Quad Core 2.00GHz
- Motherboard
- N/A (Laptop)
- Memory
- 8GB
- Graphics Card(s)
- AMD APU Radeon HD 8400
- Sound Card
- N/A (Laptop)
- Monitor(s) Displays
- N/A (Laptop)
- Screen Resolution
- 1366 x 768
- Hard Drives
- 1TB Hard Drive
- PSU
- N/A (Laptop)
- Case
- N/A (Laptop)
- Cooling
- N/A (Laptop)
- Keyboard
- N/A (Laptop)
- Mouse
- Technet Mouse
- Browser
- Mozilla Firefox
- Antivirus
- Avast Antivirus