Windows 8 and 8.1 Forums


Continuous BSoD involving ntoskrnl.exe

  1. #1


    Posts : 4
    Windows 8.1

    Continuous BSoD involving ntoskrnl.exe


    Hi,

    I've had my laptop for a few months now and ever since I have it, I've been having almost daily BSoD's depending on how long / frequently I use it. I posted a thread about this a while back and was advised to update all drivers, and I did so and didn't see any BSoD's for a couple of days, so I thought the problem had been fixed, however they not long after started again and have been about as regular as before. I have made a zip of the dumps just from this year:

    https://onedrive.live.com/redir?resi...E12E42EA%21167

    And I notice most of them have ntoskrnl.exe involved. The laptop is an Acer Aspire V3-772G running Win 8.1. I have updated all drivers from the Acer website, tried factory resets, ran memtests, ran chkdisks, done virus scans etc and nothing has helped. I've tried contacting Acer about it however their response was useless.

    I had a quick look online and some people were saying that the bios that's on here might be a bit iffy (v1.15) and that v1.08 is a lot more stable? Not sure if this is worth looking into. Alternatively could installing Win7 help? Any insight would be greatly appreciated.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Update your Atheros driver. Run RAM test: RAM - Test with Memtest86+ - Windows 7 Help Forums (eight passes per stick, at least eight passes). Disk Check Disk Check - Windows 7 Help Forums
    SFC: SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
    If that doesn't help, enable Driver Verifier: Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista - Sysnative Forums

    Code:
    btath_lwflt.sys Fri Nov 2 06:35:44 2012 (50935BB0) 
    Atheros Bluetooth  Driver 
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys 
    
    rikvm_99E320F5.sys Mon Jun 17  06:05:56 2013 (51BE8B24) 
    
    rikvm_99E320F5.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    btath_rcp.sys Fri Jun 21 11:11:54 2013  (51C418DA) 
    Atheros Bluetooth Driver 
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys 
    
    LMDriver.sys Tue Jul 16 20:58:57  2013 (51E597F1) 
    Acer Launch Manager Wireless Driver 
    http://www.carrona.org/drivers/driver.php?id=LMDriver.sys 
    
    RadioShim.sys Tue Jul 16 20:58:57  2013 (51E597F1) 
    Acer Launch Manager Shim for HID-KMDF Interface layer 
    http://www.carrona.org/drivers/driver.php?id=RadioShim.sys 
    
    dump_iaStorA.sys Fri Aug 2  03:39:52 2013 (51FB0DE8) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys 
    
    iaStorA.sys Fri Aug 2  03:39:52 2013 (51FB0DE8) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    TeeDriverx64.sys Mon Aug 19  19:23:31 2013 (52125493) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    intelppm.sys Thu Aug 22  10:46:35 2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    btath_flt.sys Fri Aug 23 05:46:29  2013 (5216DB15) 
    Atheros Bluetooth Driver 
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys 
    
    RTKVHD64.sys Tue Aug 27 14:31:56  2013 (521C9C3C) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    iwdbus.sys Thu Sep 26 23:38:04  2013 (5244A93C) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    SynTP.sys Wed Oct 2 07:09:32 2013  (524BAA8C) 
    Synaptic Touch Pad Driver 
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys 
    
    Smb_driver_Intel.sys Wed Oct 2  07:12:15 2013 (524BAB2F) 
    
    Smb_driver_Intel.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    k57nd60a.sys Wed Oct 30 08:14:03 2013  (5270B1BB) 
    Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver 
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys 
    
    igdkmd64.sys Wed Nov 13 16:26:34  2013 (52839A2A) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    btath_avdt.sys Fri Nov 22  08:15:28 2013 (528F0490) 
    Atheros Bluetooth AVDT driver 
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys 
    
    btath_a2dp.sys Fri Nov 22  08:17:31 2013 (528F050B) 
    Atheros Bluetooth Driver 
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys 
    
    nvlddmkm.sys Tue Jan 7 22:20:23  2014 (52CC6F97) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    nvpciflt.sys Tue Jan 7 22:20:52  2014 (52CC6FB4) 
    nVidia 3D Vision Display driver 
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys 
    
    btath_bus.sys Mon Jan 20 15:20:21  2014 (52DD30A5) 
    Atheros BlueTooth driver 
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys 
    
    athwbx.sys Thu Apr 3 04:02:17  2014 (533CC129) 
    Qualcomm Atheros AR9485WB-EG Wireless Network Adapter  (Version: 10.0.0.274 is the first one after the release of Win8.1) [br] [br]  Although I do not recommend drivers from places other than the manufacturer's  website - this is the exception to that rule. Please scan with an anti-virus  before opening any file that you download from the internet.[br][br]Also the  driver for Qualcomm Atheros AR9002WB-1NG Wireless Network Adapter & likely  others as well. 
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys 
    
    btfilter.sys Fri Apr 18 10:17:14  2014 (5350DF8A) 
    Atheros Bluetooth Driver 
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys 
    
    aswMonFlt.sys Thu Nov 6 13:53:07  2014 (545B6F33) 
    avast! File System Minifilter Driver 
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys 
    
    aswRvrt.sys Thu Nov 6 13:53:22  2014 (545B6F42) 
    Avast! Revert driver[br](Likely a boot driver) 
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys 
    
    aswVmm.sys Thu Nov 6 13:53:31 2014  (545B6F4B) 
    avast! VM Monitor driver 
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys 
    
    aswRdr2.sys Thu Nov 6 13:54:02 2014  (545B6F6A) 
    avast! TDI Redirect Driver 
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys 
    
    aswHwid.sys Thu Nov 6 13:55:01  2014 (545B6FA5) 
    avast! HWID driver 
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys 
    
    aswSP.sys Thu Nov 6 14:09:55 2014  (545B7323) 
    avast! Self Protection Driver 
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys 
    
    aswStm.sys Thu Nov 6 14:11:00 2014  (545B7364) 
    avast! Antivirus Stream Filter driver 
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys 
    
    aswSnx.sys Fri Nov 21 12:17:12 2014  (546F1F38) 
    avast! Virtualization Driver 
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys 
    
    
    
    Debug session time: Mon Feb  16 05:35:42.043 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\021615-26078-01.dmp] 
    Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
    System Uptime: 0 days  0:28:03.863 
    Probably caused by : ntkrnlmp.exe ( nt! ??  ::FNODOBFM::`string'+3a897 ) 
    BugCheck 1E, {ffffffffc0000005, 0, 8, 0}  
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED  (1e) 
    Bugcheck code 0000001E 
    Arguments: 
    Arg1: ffffffffc0000005,  The exception code that was not handled 
    Arg2: 0000000000000000, The address  that the exception occurred at 
    Arg3: 0000000000000008, Parameter 0 of the  exception 
    Arg4: 0000000000000000, Parameter 1 of the exception  
    BUGCHECK_STR: 0x1E 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: 0x1E_nt!_??_::FNODOBFM::_string_  
    MaxSpeed: 2200 
    CurrentSpeed: 2195 
    BiosVersion = V1.15  
    BiosReleaseDate = 03/07/2014 
    SystemManufacturer = Acer  
    SystemProductName = Aspire V3-772G  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Mon Feb 16 05:06:53.220 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021615-42062-01.dmp] 
    Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
    System Uptime: 1 days  21:58:57.044 
    Probably caused by : memory_corruption (  nt!MiReplenishPageSlist+200 ) 
    BugCheck A, {ffffd000224a46e8, 2, 0,  fffff801676b38c0} 
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL  (a) 
    Bugcheck code 0000000A 
    Arguments: 
    Arg1: ffffd000224a46e8,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  bitfield : 
    bit 0 : value 0 = read operation, 1 = write operation 
    bit 3 :  value 0 = not an execute operation, 1 = execute operation (only on chips which  support this level of status) 
    Arg4: fffff801676b38c0, address which  referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: Launcher.exe 
    FAILURE_BUCKET_ID: AV_nt!MiReplenishPageSlist  
    MaxSpeed: 2200 
    CurrentSpeed: 2195 
    BiosVersion = V1.15  
    BiosReleaseDate = 03/07/2014 
    SystemManufacturer = Acer  
    SystemProductName = Aspire V3-772G  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Feb 14 07:06:55.410 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021415-19562-01.dmp] 
    Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
    System Uptime: 0 days  2:15:44.230 
    Probably caused by : win32k.sys ( win32k!RGNOBJ::bInside+73 )  
    BugCheck 3B, {c0000005, fffff9600017a087, ffffd0005cddc120, 0} 
    BugCheck  Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff9600017a087, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd0005cddc120, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: explorer.exe 
    FAILURE_BUCKET_ID:  0x3B_win32k!RGNOBJ::bInside 
    MaxSpeed: 2200 
    CurrentSpeed: 2195  
    BiosVersion = V1.15 
    BiosReleaseDate = 03/07/2014 
    SystemManufacturer  = Acer 
    SystemProductName = Aspire V3-772G  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Feb 14 02:10:03.570 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021415-16718-01.dmp] 
    Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
    System Uptime: 0 days  2:26:45.777 
    *** WARNING: Unable to verify timestamp for athwbx.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for athwbx.sys  
    Probably caused by : athwbx.sys ( athwbx+11da07 ) 
    BugCheck D1, {89, 2,  0, fffff800e9940a07} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: 0000000000000089,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
    Arg4: fffff800e9940a07,  address which referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  AV_athwbx+11da07 
    MaxSpeed: 2200 
    CurrentSpeed: 2195 
    BiosVersion =  V1.15 
    BiosReleaseDate = 03/07/2014 
    SystemManufacturer = Acer  
    SystemProductName = Aspire V3-772G  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Fri Feb 13 23:42:07.018 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021415-17765-01.dmp] 
    Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
    System Uptime: 0 days  15:33:02.838 
    Probably caused by : win32k.sys ( win32k!NtUserCallNoParam+47 )  
    BugCheck 139, {3, ffffd00062c06750, ffffd00062c066a8, 0} 
    BugCheck Info:  KERNEL_SECURITY_CHECK_FAILURE  (139) 
    Bugcheck code 00000139 
    Arguments: 
    Arg1: 0000000000000003,  A LIST_ENTRY has been corrupted (i.e. double remove). 
    Arg2:  ffffd00062c06750, Address of the trap frame for the exception that caused the  bugcheck 
    Arg3: ffffd00062c066a8, Address of the exception record for the  exception that caused the bugcheck 
    Arg4: 0000000000000000, Reserved  
    BUGCHECK_STR: 0x139 
    DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT  
    PROCESS_NAME: chrome.exe 
    FAILURE_BUCKET_ID:  0x139_3_win32k!NtUserCallNoParam 
    MaxSpeed: 2200 
    CurrentSpeed: 2195  
    BiosVersion = V1.15 
    BiosReleaseDate = 03/07/2014 
    SystemManufacturer  = Acer 
    SystemProductName = Aspire V3-772G  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Thu Feb 12 05:46:04.205 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021215-44843-01.dmp] 
    Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
    System Uptime: 30 days  1:32:27.026 
    Probably caused by : win32k.sys ( win32k!ValidateZorder+5c )  
    BugCheck 3B, {c0000005, fffff960001920ac, ffffd000216bacc0, 0} 
    BugCheck  Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff960001920ac, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd000216bacc0, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: explorer.exe 
    FAILURE_BUCKET_ID:  0x3B_win32k!ValidateZorder 
    MaxSpeed: 2200 
    CurrentSpeed: 2195  
    BiosVersion = V1.15 
    BiosReleaseDate = 03/07/2014 
    SystemManufacturer  = Acer 
    SystemProductName = Aspire V3-772G  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Jan 13 04:12:56.415 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\011315-22703-01.dmp] 
    Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
    System Uptime: 0 days  21:43:47.235 
    Probably caused by : ntkrnlmp.exe ( nt!KiChainedDispatch+127 )  
    BugCheck A, {405d7a, 6, 1, fffff8030c562d87} 
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL  (a) 
    Bugcheck code 0000000A 
    Arguments: 
    Arg1: 0000000000405d7a,  memory referenced 
    Arg2: 0000000000000006, IRQL 
    Arg3: 0000000000000001,  bitfield : 
    bit 0 : value 0 = read operation, 1 = write operation 
    bit 3 :  value 0 = not an execute operation, 1 = execute operation (only on chips which  support this level of status) 
    Arg4: fffff8030c562d87, address which  referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_nt!KiChainedDispatch  
    MaxSpeed: 2200 
    CurrentSpeed: 2195 
    BiosVersion = V1.15  
    BiosReleaseDate = 03/07/2014 
    SystemManufacturer = Acer  
    SystemProductName = Aspire V3-772G  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Mon Jan 12 06:28:10.139 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\011215-17937-01.dmp] 
    Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
    System Uptime: 0 days  19:43:48.958 
    Probably caused by : ntkrnlmp.exe ( nt! ??  ::FNODOBFM::`string'+472e2 ) 
    BugCheck FC, {ffffe0010620d650,  80000001c22009e3, ffffd000228dd830, 4} 
    BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY  (fc) 
    Bugcheck code 000000fC 
    Arguments: 
    Arg1: ffffe0010620d650,  Virtual address for the attempted execute. 
    Arg2: 80000001c22009e3, PTE  contents. 
    Arg3: ffffd000228dd830, (reserved) 
    Arg4: 0000000000000004,  (reserved) 
    BUGCHECK_STR: 0xFC 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: Uplay.exe 
    FAILURE_BUCKET_ID:  0xFC_nt!_??_::FNODOBFM::_string_ 
    MaxSpeed: 2200 
    CurrentSpeed: 2195  
    BiosVersion = V1.15 
    BiosReleaseDate = 03/07/2014 
    SystemManufacturer  = Acer 
    SystemProductName = Aspire V3-772G  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sun Jan 11 10:43:15.678 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\011115-19140-01.dmp] 
    Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
    System Uptime: 5 days  1:13:58.500 
    Probably caused by : dxgmms1.sys (  dxgmms1!VIDMM_GLOBAL::PageInAllocations+67 ) 
    BugCheck 1000007E,  {ffffffffc0000005, fffff8010a84ca47, ffffd001befbd458, ffffd001befbcc60}  
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M  (1000007e) 
    Bugcheck code 1000007E 
    Arguments: 
    Arg1:  ffffffffc0000005, The exception code that was not handled 
    Arg2:  fffff8010a84ca47, The address that the exception occurred at 
    Arg3:  ffffd001befbd458, Exception Record Address 
    Arg4: ffffd001befbcc60, Context  Record Address 
    PROCESS_NAME: System 
    BUGCHECK_STR: AV  
    FAILURE_BUCKET_ID: AV_dxgmms1!VIDMM_GLOBAL::PageInAllocations 
    MaxSpeed:  2200 
    CurrentSpeed: 2195 
    BiosVersion = V1.15 
    BiosReleaseDate =  03/07/2014 
    SystemManufacturer = Acer 
    SystemProductName = Aspire V3-772G  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Feb 20 10:29:02 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 20 10:29:02 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 20 10:29:02 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1


    Thanks for the reply, however as stated in my initial post, I have updated all the drivers from the Acer website and ran disk checks. I didn't mention either but I also have ran driver verifier and SFC.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Have you run Memtest86+?
      My System SpecsSystem Spec

Continuous BSoD involving ntoskrnl.exe
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