Windows 8 and 8.1 Forums

BSODs the past month

  1. #1


    Posts : 2
    8.1

    BSODs the past month


    For only the past month, I've been having BSODs on my 5 month old self assembled computer. All of which occur during gaming. For the first two BSODs, I thought it was due to my undervolting of the CPU (which had been stable for months), so I reset that to factory settings. Unfortunately, I'm hit with a brand new error this last time (dxgmms1.sys as opposed to whea_uncorrectable_error). I'm at a loss as to what may be the cause and have no experience evaluating dmp files, so I figure the bright people of this forum can lend a brain.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Tonney & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Code:
    7: kd> u dxgmms1!VIDMM_GLOBAL::DestroyAllocation+0x43
    dxgmms1!VIDMM_GLOBAL::DestroyAllocation+0x43:
    fffff800`194ae9a7 493901          cmp     qword ptr [r9],rax
    fffff800`194ae9aa 7533            jne     dxgmms1!VIDMM_GLOBAL::DestroyAllocation+0x7b (fffff800`194ae9df)
    fffff800`194ae9ac 4d8911          mov     qword ptr [r9],r10
    fffff800`194ae9af 488bd6          mov     rdx,rsi
    fffff800`194ae9b2 488bcd          mov     rcx,rbp
    fffff800`194ae9b5 4d894a08        mov     qword ptr [r10+8],r9
    fffff800`194ae9b9 e8b2010000      call    dxgmms1!VIDMM_GLOBAL::DestroyOneAllocation (fffff800`194aeb70)
    fffff800`194ae9be 483bfb          cmp     rdi,rbx
    So, the DirectX was destroying the allocations which caused the system to crash.
    Code:
    
    7: kd> .cxr 0xffffd00022329780
    rax=ffffc000226c65c8 rbx=ffffc0002d354dc0 rcx=ffffe0004e9c5000
    rdx=ffffc00029da9b30 rsi=ffffc00029da9b30 rdi=ffffc0002d354dc0
    rip=fffff800194ae9a7 rsp=ffffd0002232a1b0 rbp=ffffe0004e9c5000
     r8=ffffc000226c6440  r9=ffff40002d354dc0 r10=ffffc0002d354dc0
    r11=7ffffffffffffffc r12=0000000000000000 r13=ffffc0002ef75010
    r14=ffffe000470ffb01 r15=ffffc0002ef75040
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    dxgmms1!VIDMM_GLOBAL::DestroyAllocation+0x43:
    fffff800`194ae9a7 493901          cmp     qword ptr [r9],rax ds:002b:ffff4000`2d354dc0=????????????????
    
    7: kd> !pte ffff4000`2d354dc0
                                               VA ffff40002d354dc0
    PXE at FFFFF6FB7DBED400    PPE at FFFFF6FB7DA80000    PDE at FFFFF6FB50000B48    PTE at FFFFF6A000169AA0
    Unable to get PXE FFFFF6FB7DBED400
    WARNING: noncanonical VA, accesses will fault !
    Hmm so the Virtual Address does not exist. Seems like a driver fault.
    Below is a list of 3rd party drivers present on your system -
    Code:
    **************************Sun Feb 15 15:42:07.751 2015 (UTC + 5:30)**************************
    AsIO.sys                    Wed Aug 22 15:24:47 2012 (5034AC67)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    TeeDriverx64.sys            Thu Mar 13 23:51:52 2014 (5321F740)
    e1d64x64.sys                Fri Mar 14 23:40:25 2014 (53234611)
    xusb22.sys                  Tue Mar 18 13:48:41 2014 (53280161)
    dump_iaStorA.sys            Sat May  3 04:36:56 2014 (53642510)
    iaStorA.sys                 Sat May  3 04:36:56 2014 (53642510)
    edevmon.sys                 Fri Jul 18 18:41:31 2014 (53C91D03)
    ehdrv.sys                   Fri Jul 18 18:41:50 2014 (53C91D16)
    nvhda64v.sys                Mon Jul 21 19:47:53 2014 (53CD2111)
    eamonm.sys                  Thu Jul 31 18:29:02 2014 (53DA3D96)
    epfwwfpr.sys                Thu Sep 11 21:36:11 2014 (5411C873)
    SamsungRapidDiskFltr.sys    Tue Sep 16 14:23:25 2014 (5417FA85)
    SamsungRapidFSFltr.sys      Tue Sep 16 14:23:46 2014 (5417FA9A)
    nvlddmkm.sys                Thu Nov 13 02:21:31 2014 (5463C853)
    nvvad64v.sys                Thu Nov 20 21:03:54 2014 (546E09E2)
    NvStreamKms.sys             Mon Jan 12 23:26:42 2015 (54B40ADA)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Feb  8 17:41:49.605 2015 (UTC + 5:30)**************************
    em015_64.dat                Fri Mar  1 18:57:56 2013 (5130ACDC)
    em006_64.dat                Thu Dec 18 18:24:21 2014 (5492CE7D)
    em018_64.dat                Tue Jan 20 20:12:39 2015 (54BE695F)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jan 23 23:44:53.037 2015 (UTC + 5:30)**************************
    em018_64.dat                Tue Jan 13 20:03:52 2015 (54B52CD0)
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
    http://www.carrona.org/drivers/driver.php?id=xusb22.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=edevmon.sys
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys
    http://www.carrona.org/drivers/driver.php?id=epfwwfpr.sys
    http://www.carrona.org/drivers/driver.php?id=SamsungRapidDiskFltr.sys
    http://www.carrona.org/drivers/driver.php?id=SamsungRapidFSFltr.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    em015_64.dat - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=em006_64.dat
    http://www.carrona.org/drivers/driver.php?id=em018_64.dat
    http://www.carrona.org/drivers/driver.php?id=em018_64.dat

    Kindly remove the currently installed NVIDIA Driver using the Display Driver Uninstaller from this **LINK**. Once it has uninstalled the driver, try a different driver version and see if the system is still crashing or not.

    Also, remove any ASUS Bloatware present on the system.

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    8.1


    Thank you, I will give that a shot. However, it might take a while for me to be confident in the results, as these BSODs are quite rare.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Tooney View Post
    Thank you, I will give that a shot. However, it might take a while for me to be confident in the results, as these BSODs are quite rare.
    Hi Tooney ^_^,

    Sure thing. Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

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