DPC Watchdog Violation BSOD

T

TaskForce141

New Member
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So the problem is that i can`t shutdown my laptop properly , when i give the command to shutdown the screen goes off but he is still running and after a while i get this error (watchdog) and then i have to long-press the power button in order to shutdown my laptop..... Also the same thing happens when i try to use hibernate or sleep option. This is windows 8.1 pro x64 , and my specs are Aspire E1-572G , i5-422u , AMD R7 M265. I`ve read somewhere that SSD produce this error but i have a 1TB HDDView attachment 58052
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Aspire E1-572G
    CPU
    Intel Core i5-4200U
    Memory
    6GB DDR3
    Graphics Card(s)
    AMD R7 M265
    Screen Resolution
    1366x768
    Hard Drives
    1TB HDD
    Internet Speed
    100 mb/s
    Browser
    Chrome
    Antivirus
    Avira
Hi Taskforce141 & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Code: 
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe001ce48a880, Physical Device Object of the stack
Arg3: ffffd001909f2c80, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: [COLOR=#FF0000][B]ffffe001cf51f430[/B][/COLOR], The blocked IRP

Code: 
3: kd> !irp [COLOR=#FF0000][B]ffffe001cf51f430[/B][/COLOR]
Irp is active with 6 stacks 5 is current (= 0xffffe001cf51f620)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 ffffe001ce9dd040 00000000 fffff80163f982d8-ffffe001cf4e9770 Success Error Cancel pending
       Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 \Driver\[B]amdkmdap [/B]nt!PopRequestCompletion
   Args: 00015400 00000001 00000001 00000003
 [  0, 0]   0  0 00000000 00000000 00000000-ffffe001cf4e9770    
   Args: 00000000 00000000 00000000 00000000
So, we can see that your ATI Graphics Driver is acting up and causing the trouble here :(
Kindly download the Display Driver Uninstaller from this **LINK** and then remove the currently installed ATI Drivers. Once those are removed, kindly download the latest AMD Graphics (VGA) Drivers from the below Acer support link (You need to enter your laptop model) -

Download Drivers and Manuals | Acer Official Site

It is always advised and strongly suggested to use the display drivers from the OEM only as they tend to contain special tweaks so that to support real time switching of Graphics Processing Units so that battery and performance are balanced.

Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
The BSOD is gone (i think) but the sleep/hibernation problem still exist , so if i try to put this laptop to sleep the screen goes off and i can leave this for 2 h and still nothing happens and if i try to "woke" him up i can`t , if you can give me an advice where to look or search .View attachment 58324

Edit: It accualy gived me another BSOD "attempting to run from dpc"
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Aspire E1-572G
    CPU
    Intel Core i5-4200U
    Memory
    6GB DDR3
    Graphics Card(s)
    AMD R7 M265
    Screen Resolution
    1366x768
    Hard Drives
    1TB HDD
    Internet Speed
    100 mb/s
    Browser
    Chrome
    Antivirus
    Avira
That's the issue may AMD GPU's have. I'd advise you to update Driver Reference Table - SynTP.sys
Uninstall Daemon Tools and update Intel drivers.
Code: 
[COLOR=red][B]ICCWDT.sys Wed Aug 18 10:27:45 2010 (4C6B9981)[/B][/COLOR]  
IIntel(R) Watchdog Timer Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ICCWDT.sys[/COLOR][/B][/URL] 

LMDriver.sys Tue Jul 16 20:58:57  2013 (51E597F1) 
Acer Launch Manager Wireless Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=LMDriver.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]LMDriver.sys[/COLOR][/B][/URL] 

RadioShim.sys Tue Jul 16 20:58:57  2013 (51E597F1) 
Acer Launch Manager Shim for HID-KMDF Interface layer 
[URL="http://www.carrona.org/drivers/driver.php?id=RadioShim.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RadioShim.sys[/COLOR][/B][/URL] 

bScsiSDa.sys Fri Jul 19 23:26:19  2013 (51E9AEFB) 
Broadcom SD 3.0 driver 
[URL="http://www.carrona.org/drivers/driver.php?id=bScsiSDa.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]bScsiSDa.sys[/COLOR][/B][/URL] 

k57nd60a.sys Fri Jul 26 10:01:03  2013 (51F22CBF) 
Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver  
[URL="http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]k57nd60a.sys[/COLOR][/B][/URL] 

athwbx.sys Fri Aug 16 05:13:28  2013 (520D98D8) 
Qualcomm Atheros AR9485WB-EG Wireless Network Adapter  (Version: 10.0.0.274 is the first one after the release of Win8.1) [br] [br]  Although I do not recommend drivers from places other than the manufacturer's  website - this is the exception to that rule. Please scan with an anti-virus  before opening any file that you download from the internet.[br][br]Also the  driver for Qualcomm Atheros AR9002WB-1NG Wireless Network Adapter & likely  others as well. 
[URL="http://www.carrona.org/drivers/driver.php?id=athwbx.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]athwbx.sys[/COLOR][/B][/URL] 

intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
Intel Processor driver 
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL] 

dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
driver created to provide disk access during crash  dump file generation 
[URL="http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dump_storahci.sys[/COLOR][/B][/URL] 

tap0901.sys Thu Aug 22  14:40:01 2013 (521606A1) 
TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO  
[URL="http://www.carrona.org/drivers/driver.php?id=tap0901.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]tap0901.sys[/COLOR][/B][/URL] 

RTKVHD64.sys Tue Aug 27 14:31:56  2013 (521C9C3C) 
Realtek High Definition Audio Function Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RTKVHD64.sys[/COLOR][/B][/URL] 

SynTP.sys Thu Aug 29 04:41:55  2013 (521EB4F3) 
Synaptic Touch Pad Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=SynTP.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SynTP.sys[/COLOR][/B][/URL] 

Smb_driver_Intel.sys Thu Aug 29  04:44:26 2013 (521EB58A) 

[COLOR=#777777][COLOR=#4b0082]Smb_driver_Intel.sys[/COLOR] - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

TeeDriverx64.sys Thu Sep 5 20:02:18 2013  (5228C72A) 
Intel Management Engine Interface driver 
[URL="http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]TeeDriverx64.sys[/COLOR][/B][/URL] 

avkmgr.sys Mon Sep 16  13:14:23 2013 (5236E80F) 
Avira GmbH Manager Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=avkmgr.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avkmgr.sys[/COLOR][/B][/URL] 

iwdbus.sys Thu Sep 26 23:38:04 2013  (5244A93C) 
Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
[URL="http://www.carrona.org/drivers/driver.php?id=iwdbus.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iwdbus.sys[/COLOR][/B][/URL] 

IntcDAud.sys Wed Oct 16 14:59:24  2013 (525E8DAC) 
Intel Graphics Media Accelerator HD Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]IntcDAud.sys[/COLOR][/B][/URL] 

igdkmd64.sys Wed Nov 13 16:26:34  2013 (52839A2A) 
Intel Graphics driver 
[URL="http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]igdkmd64.sys[/COLOR][/B][/URL] 

[COLOR=red][B]dtsoftbus01.sys Fri Feb 21 10:49:36 2014 (53072130)[/B][/COLOR]  
Daemon Tools driver [br] Possible [COLOR=red]BSOD[/COLOR] issues in Win7  
[URL="http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dtsoftbus01.sys[/COLOR][/B][/URL] 

avipbb.sys Wed Aug 6 09:31:29  2014 (53E1D9D1) 
Avira AntiVir 
[URL="http://www.carrona.org/drivers/driver.php?id=avipbb.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avipbb.sys[/COLOR][/B][/URL] 

GUBootStartup.sys Mon Oct 13  02:58:08 2014 (543B23A0) 
GlarySoft - Glary Utilities Startup Manager Tool  driver 
[URL="http://www.carrona.org/drivers/driver.php?id=GUBootStartup.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]GUBootStartup.sys[/COLOR][/B][/URL] 

amdkmpfd.sys Tue Oct 28  00:26:38 2014 (544ED4AE) 
AMD PCI Root Bus Lower Filter 
[URL="http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]amdkmpfd.sys[/COLOR][/B][/URL] 

atikmpag.sys Fri Nov 21 03:08:54  2014 (546E9EB6) 
ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
[URL="http://www.carrona.org/drivers/driver.php?id=atikmpag.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]atikmpag.sys[/COLOR][/B][/URL] 

atikmdag.sys Fri Nov 21 03:30:27  2014 (546EA3C3) 
ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
[URL="http://www.carrona.org/drivers/driver.php?id=atikmdag.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]atikmdag.sys[/COLOR][/B][/URL] 



Debug session time: Sat  Feb 21 12:27:44.100 2015 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\022115-16734-01.dmp] 
Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
System Uptime: 0 days 0:00:10.797  
*** WARNING: Unable to verify timestamp for SynTP.sys 
*** ERROR: Module  load completed but symbols could not be loaded for SynTP.sys 
Probably caused  by : SynTP.sys ( SynTP+3b9cb ) 
BugCheck 100000B8, {ffffe001d4c32800,  fffff8039c1e0a00, 0, 0} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]ATTEMPTED_SWITCH_FROM_DPC  (b8)[/URL] 
Bugcheck code 000000b8 
Arguments: 
Arg1: ffffe001d4c32800,  Original thread which is the cause of the failure 
Arg2: fffff8039c1e0a00,  New thread 
Arg3: 0000000000000000, Stack address of the original thread  
Arg4: 0000000000000000 
BUGCHECK_STR: 0xB8 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  0xB8_SynTP+3b9cb 
MaxSpeed: 1600 
CurrentSpeed: 2295 

Processor may  be overclocked! 
Expected Frequency: 1600 
Actual Frequency: 2295  
Overclock Ratio: [COLOR=red]1.43438[/COLOR] 

BiosVersion = V2.13  
BiosReleaseDate = 11/21/2013 
SystemManufacturer = Acer  
SystemProductName = Aspire E1-572G  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2015 Feb 23 23:51:31 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2015 Feb 23 23:51:31 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2015 Feb 23 23:51:31 PM  _88-dbug Copyright 2012 Sysnative Forums
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
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