Windows 8 and 8.1 Forums


DPC Watchdog Violation BSOD

  1. #1


    Posts : 2
    Windows 8.1 x64

    DPC Watchdog Violation BSOD


    So the problem is that i can`t shutdown my laptop properly , when i give the command to shutdown the screen goes off but he is still running and after a while i get this error (watchdog) and then i have to long-press the power button in order to shutdown my laptop..... Also the same thing happens when i try to use hibernate or sleep option. This is windows 8.1 pro x64 , and my specs are Aspire E1-572G , i5-422u , AMD R7 M265. I`ve read somewhere that SSD produce this error but i have a 1TB HDDAttachment 58052
    Last edited by TaskForce141; 20 Feb 2015 at 14:32.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Taskforce141 & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Code:
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe001ce48a880, Physical Device Object of the stack
    Arg3: ffffd001909f2c80, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe001cf51f430, The blocked IRP
    Code:
    3: kd> !irp ffffe001cf51f430
    Irp is active with 6 stacks 5 is current (= 0xffffe001cf51f620)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 ffffe001ce9dd040 00000000 fffff80163f982d8-ffffe001cf4e9770 Success Error Cancel pending
           Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
     \Driver\amdkmdap nt!PopRequestCompletion
       Args: 00015400 00000001 00000001 00000003
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe001cf4e9770    
       Args: 00000000 00000000 00000000 00000000
    So, we can see that your ATI Graphics Driver is acting up and causing the trouble here
    Kindly download the Display Driver Uninstaller from this **LINK** and then remove the currently installed ATI Drivers. Once those are removed, kindly download the latest AMD Graphics (VGA) Drivers from the below Acer support link (You need to enter your laptop model) -

    Download Drivers and Manuals | Acer Official Site

    It is always advised and strongly suggested to use the display drivers from the OEM only as they tend to contain special tweaks so that to support real time switching of Graphics Processing Units so that battery and performance are balanced.

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1 x64


    The BSOD is gone (i think) but the sleep/hibernation problem still exist , so if i try to put this laptop to sleep the screen goes off and i can leave this for 2 h and still nothing happens and if i try to "woke" him up i can`t , if you can give me an advice where to look or search .Attachment 58324

    Edit: It accualy gived me another BSOD "attempting to run from dpc"
    Last edited by TaskForce141; 21 Feb 2015 at 06:35.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    That's the issue may AMD GPU's have. I'd advise you to update Driver Reference Table - SynTP.sys
    Uninstall Daemon Tools and update Intel drivers.
    Code:
    ICCWDT.sys Wed Aug 18 10:27:45 2010 (4C6B9981)  
    IIntel(R) Watchdog Timer Driver 
    http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys 
    
    LMDriver.sys Tue Jul 16 20:58:57  2013 (51E597F1) 
    Acer Launch Manager Wireless Driver 
    http://www.carrona.org/drivers/driver.php?id=LMDriver.sys 
    
    RadioShim.sys Tue Jul 16 20:58:57  2013 (51E597F1) 
    Acer Launch Manager Shim for HID-KMDF Interface layer 
    http://www.carrona.org/drivers/driver.php?id=RadioShim.sys 
    
    bScsiSDa.sys Fri Jul 19 23:26:19  2013 (51E9AEFB) 
    Broadcom SD 3.0 driver 
    http://www.carrona.org/drivers/driver.php?id=bScsiSDa.sys 
    
    k57nd60a.sys Fri Jul 26 10:01:03  2013 (51F22CBF) 
    Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver  
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys 
    
    athwbx.sys Fri Aug 16 05:13:28  2013 (520D98D8) 
    Qualcomm Atheros AR9485WB-EG Wireless Network Adapter  (Version: 10.0.0.274 is the first one after the release of Win8.1) [br] [br]  Although I do not recommend drivers from places other than the manufacturer's  website - this is the exception to that rule. Please scan with an anti-virus  before opening any file that you download from the internet.[br][br]Also the  driver for Qualcomm Atheros AR9002WB-1NG Wireless Network Adapter & likely  others as well. 
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    tap0901.sys Thu Aug 22  14:40:01 2013 (521606A1) 
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO  
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys 
    
    RTKVHD64.sys Tue Aug 27 14:31:56  2013 (521C9C3C) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    SynTP.sys Thu Aug 29 04:41:55  2013 (521EB4F3) 
    Synaptic Touch Pad Driver 
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys 
    
    Smb_driver_Intel.sys Thu Aug 29  04:44:26 2013 (521EB58A) 
    
    Smb_driver_Intel.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    TeeDriverx64.sys Thu Sep 5 20:02:18 2013  (5228C72A) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    avkmgr.sys Mon Sep 16  13:14:23 2013 (5236E80F) 
    Avira GmbH Manager Driver 
    http://www.carrona.org/drivers/driver.php?id=avkmgr.sys 
    
    iwdbus.sys Thu Sep 26 23:38:04 2013  (5244A93C) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    IntcDAud.sys Wed Oct 16 14:59:24  2013 (525E8DAC) 
    Intel Graphics Media Accelerator HD Driver 
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys 
    
    igdkmd64.sys Wed Nov 13 16:26:34  2013 (52839A2A) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    dtsoftbus01.sys Fri Feb 21 10:49:36 2014 (53072130)  
    Daemon Tools driver [br] Possible BSOD issues in Win7  
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys 
    
    avipbb.sys Wed Aug 6 09:31:29  2014 (53E1D9D1) 
    Avira AntiVir 
    http://www.carrona.org/drivers/driver.php?id=avipbb.sys 
    
    GUBootStartup.sys Mon Oct 13  02:58:08 2014 (543B23A0) 
    GlarySoft - Glary Utilities Startup Manager Tool  driver 
    http://www.carrona.org/drivers/driver.php?id=GUBootStartup.sys 
    
    amdkmpfd.sys Tue Oct 28  00:26:38 2014 (544ED4AE) 
    AMD PCI Root Bus Lower Filter 
    http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys 
    
    atikmpag.sys Fri Nov 21 03:08:54  2014 (546E9EB6) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys 
    
    atikmdag.sys Fri Nov 21 03:30:27  2014 (546EA3C3) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys 
    
    
    
    Debug session time: Sat  Feb 21 12:27:44.100 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\022115-16734-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 0:00:10.797  
    *** WARNING: Unable to verify timestamp for SynTP.sys 
    *** ERROR: Module  load completed but symbols could not be loaded for SynTP.sys 
    Probably caused  by : SynTP.sys ( SynTP+3b9cb ) 
    BugCheck 100000B8, {ffffe001d4c32800,  fffff8039c1e0a00, 0, 0} 
    BugCheck Info: ATTEMPTED_SWITCH_FROM_DPC  (b8) 
    Bugcheck code 000000b8 
    Arguments: 
    Arg1: ffffe001d4c32800,  Original thread which is the cause of the failure 
    Arg2: fffff8039c1e0a00,  New thread 
    Arg3: 0000000000000000, Stack address of the original thread  
    Arg4: 0000000000000000 
    BUGCHECK_STR: 0xB8 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0xB8_SynTP+3b9cb 
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may  be overclocked! 
    Expected Frequency: 1600 
    Actual Frequency: 2295  
    Overclock Ratio: 1.43438 
    
    BiosVersion = V2.13  
    BiosReleaseDate = 11/21/2013 
    SystemManufacturer = Acer  
    SystemProductName = Aspire E1-572G  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Feb 23 23:51:31 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 23 23:51:31 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 23 23:51:31 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

DPC Watchdog Violation BSOD
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