Windows 8 and 8.1 Forums


BSOD everyday, sound issues, Driver Power State Failure?

  1. #11


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Kaboose79 ^_^,


    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error condition.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00084708038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000f2000040, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000800, Low order 32-bits of the MCi_STATUS value.
    Code:
    1: kd> !errrec ffffe00084708038
    ===============================================================================
    Common Platform Error Record @ ffffe00084708038
    -------------------------------------------------------------------------------
    Record Id     : 01d04af7ef5dd523
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 2/17/2015 22:00:27 (UTC)
    Flags         : 0x00000000
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000847080b8
    Section       @ ffffe00084708190
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x000000000001067a
    Processor ID  : 0x0000000000000001
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe00084708100
    Section       @ ffffe00084708250
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000001
    CPU Id        : 7a 06 01 00 00 08 02 01 - fd e3 08 0c ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ ffffe00084708250
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe00084708148
    Section       @ ffffe000847082d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 1 Bank 0)
      Status      : 0xf200004000000800
    So, it seems that there was a problem in transferring the data/signals from the BUS to the CPU. This is generally the sign of a failing motherboard. Add to the fact that the other dump files are blaming the Bluetooth driver. Also, the issues you are facing are a sign of a failing motherboard.

    I would suggest you to send the laptop to HP and have it checked. Furthermore, the BIOS date is extremely old (2009). Did you face these problems in Windows 7 as well?

    Let us know how it goes ^_^.

    -Pranav

      My System SpecsSystem Spec

  2. #12


    Posts : 7
    Windows 8.1


    finally found this page, my laptop is basically junk now, sometimes it works and other it wont. computer hunting time for me. thanks for your help
      My System SpecsSystem Spec

  3. #13


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Kaboose79 View Post
    finally found this page, my laptop is basically junk now, sometimes it works and other it wont. computer hunting time for me. thanks for your help
    Did you take it to HP and see what they told?
      My System SpecsSystem Spec

  4. #14


    Posts : 7
    Windows 8.1


    to get it to HP i will have to spend $50 - $80, to replace motherboard around $400 - $500 depending on the model.
    my income $0, my money $54.75
    i am better off buying a new one from the warehouse.
    (estimate prices from Jonko employee which is where i brought it, we dont have a HP store here)
      My System SpecsSystem Spec

  5. #15


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Kaboose79 View Post
    to get it to HP i will have to spend $50 - $80, to replace motherboard around $400 - $500 depending on the model.
    my income $0, my money $54.75
    i am better off buying a new one from the warehouse.
    (estimate prices from Jonko employee which is where i brought it, we dont have a HP store here)
    Well that's surely costly. If you are satisfied with the solution, kindly mark this thread as solved

    I hope you get a new system soon because I have a fair idea how much frustration is involved with a system like this


    -Pranav
      My System SpecsSystem Spec

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BSOD everyday, sound issues, Driver Power State Failure?
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