Windows 8 and 8.1 Forums

page error in nonpaged area crash

  1. #1

    Posts : 7
    Windows 8

    page error in nonpaged area crash

    Alright so my computer keeps crashing. While i'm browsing the store the web or even playing games on my computer. Its an old laptop. I also have a cooling fan thing that goes under laptops. A cheap 20$ one. Anyways can someone tell me what is going on?
    The error message displayed is:

    Page error in nonpaged area.
    will restart in :x seconds.

    Here is part of my dx diag.

    Time of this report: 5/10/2012, 15:25:44
    Machine name: HAKURAKASHI
    Operating System: Windows 8 Consumer Preview 64-bit (6.2, Build 8250) (8250.winmain_win8beta.120217-1520)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: XPS M1330
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A12
    Processor: Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz (2 CPUs), ~2.0GHz
    Memory: 4096MB RAM
    Available OS Memory: 4086MB RAM
    Page File: 1423MB used, 6758MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.02.8250.0000 64bit Unicode

      My System SpecsSystem Spec

  2. #2

    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86

    Yeah, welcome. We will easily fix this up. All I need from you is for you to run the tool in the manner shown in the top thread (and its linked thread) of this subforum, then post the zip here that you make.
      My System SpecsSystem Spec

  3. #3

    Posts : 7
    Windows 8

    It says I can't. when i press grab all it says

    Windows 8 Log Collector
    Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you clikc quit. The application will close immediately.

    Access to the path 'C:\Windows\Minidump' is denied

    Forgot to start as administrator XD
      My System SpecsSystem Spec

  4. #4

    Posts : 7
    Windows 8

    Here you are.
      My System SpecsSystem Spec

  5. #5

    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86

    Oh yeah. See the lots of crashes that made you try to fix it now, heh heh.

    Delete these drivers then reboot:

    0: kd> lmvm OEM02Dev
    start             end                 module name
    fffff880`047ba000 fffff880`047fb180   OEM02Dev   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\OEM02Dev.sys
        Image name: OEM02Dev.sys
        Timestamp:        Wed Oct 10 22:29:24 2007 (470D8A84)
        CheckSum:         0004EAA5
        ImageSize:        00041180
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    1: kd> lmvm OEM02Vfx
    start             end                 module name
    fffff880`04842000 fffff880`0484b000   OEM02Vfx   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\OEM02Vfx.sys
        Image name: OEM02Vfx.sys
        Timestamp:        Mon Mar 05 05:55:47 2007 (45EBF733)
        CheckSum:         0000B846
        ImageSize:        00009000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    Crash report:

    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 50, {fffff8a008617ff8, 1, fffff802cbd39a1e, 0}
    Could not read faulting driver name
    TRIAGER: Could not open triage file : C:\Program Files\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2fd0c )
    Followup: MachineOwner
    0: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arg1: fffff8a008617ff8, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff802cbd39a1e, If non-zero, the instruction address which referenced the bad memory
    Arg4: 0000000000000000, (reserved)
    Debugging Details:
    Could not read faulting driver name
    TRIAGER: Could not open triage file : C:\Program Files\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2
    OVERLAPPED_MODULE: Address regions for 'luafv' and 'WinUSB.sys' overlap
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff802cbf4b178
    GetUlongFromAddress: unable to read from fffff802cbf4b1f8
     fffff8a008617ff8 Paged pool
    fffff802`cbd39a1e 48894118        mov     qword ptr [rcx+18h],rax
    PROCESS_NAME:  TiWorker.exe
    TRAP_FRAME:  fffff880169950e0 -- (.trap 0xfffff880169950e0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0097000000730072 rbx=0000000000000000 rcx=fffff8a008617fe0
    rdx=ffffffffff593000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff802cbd39a1e rsp=fffff88016995278 rbp=fffff880169952e9
     r8=0000000000011000  r9=0000000000000880 r10=006500730055006c
    r11=fffff8a008607000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    fffff802`cbd39a1e 48894118        mov     qword ptr [rcx+18h],rax ds:fffff8a0`08617ff8=????????????????
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff802cbdfa79c to fffff802cbdbb140
    fffff880`16994f38 fffff802`cbdfa79c : 00000000`00000050 fffff8a0`08617ff8 00000000`00000001 fffff880`169950e0 : nt!KeBugCheckEx
    fffff880`16994f40 fffff802`cbc4a53e : 00000000`00000001 fffff8a0`08617ff8 fffffa80`04c0f940 fffff8a0`08617ff8 : nt! ?? ::FNODOBFM::`string'+0x2fd0c
    fffff880`16994fe0 fffff802`cbdc4cae : 00000000`00000001 00000000`00000800 00000000`00000700 fffff8a0`090d7000 : nt!MmAccessFault+0x54e
    fffff880`169950e0 fffff802`cbd39a1e : fffff802`cc0ecada fffff8a0`090d7000 fffff880`169952e9 fffff8a0`03267010 : nt!KiPageFault+0x16e
    fffff880`16995278 fffff802`cc0ecada : fffff8a0`090d7000 fffff880`169952e9 fffff8a0`03267010 00000000`00000001 : nt!memcpy+0x25e
    fffff880`16995280 fffff802`cc1a7f26 : fffff8a0`000016b8 fffff880`00aa9e00 fffff8a0`002d7000 fffff8a0`00001000 : nt!HvpRecoverData+0x3a2
    fffff880`16995350 fffff802`cbfe85f0 : 00000000`00ac0000 fffff8a0`03270000 01cd17e7`09421d96 fffff8a0`03271000 : nt! ?? ::NNGAKEGL::`string'+0x12d16
    fffff880`169953c0 fffff802`cbfe8062 : 00000000`00000000 00000000`00000002 fffff880`169954b9 00000000`00000001 : nt!HvInitializeHive+0x22c
    fffff880`16995420 fffff802`cc01ade8 : fffff880`169955c8 ffffffff`00000001 fffff880`00000000 00000000`00000002 : nt!CmpInitializeHive+0x422
    fffff880`16995500 fffff802`cbff5e7f : 00000000`00000000 00000000`00000000 00000000`00000008 fffff802`cbdbe926 : nt!CmpInitHiveFromFile+0x284
    fffff880`16995680 fffff802`cbff4649 : 00000000`00000000 00000000`00000000 fffffa80`0365a000 00000000`00000801 : nt!CmpCmdHiveOpen+0x8b
    fffff880`16995880 fffff802`cbff66c3 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff8a0`00000021 : nt!CmLoadKey+0x111
    fffff880`169959c0 fffff802`cc0d3394 : fffffa80`04c0f940 00000000`00000002 000000e1`00000000 00000000`00000000 : nt!NtLoadKeyEx+0x7bf
    fffff880`16995bf0 fffff802`cbdc6213 : 00000000`00000000 fffffa80`04c0f940 fffff880`16995cc0 000000e1`e794eb00 : nt!NtLoadKey+0x24
    fffff880`16995c40 000007fe`8f2241eb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    000000e1`e794ea58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`8f2241eb
    nt! ?? ::FNODOBFM::`string'+2fd0c
    fffff802`cbdfa79c cc              int     3
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+2fd0c
    FOLLOWUP_NAME:  MachineOwner
    IMAGE_NAME:  ntkrnlmp.exe
    FAILURE_BUCKET_ID:  X64_AV_nt!_??_::FNODOBFM::_string_+2fd0c
    BUCKET_ID:  X64_AV_nt!_??_::FNODOBFM::_string_+2fd0c
      My System SpecsSystem Spec

  6. #6

    Posts : 7
    Windows 8

    Where do I find these drivers? I can't find the system root. But i can find the system 32 folder. Is that the same place?

    -edit- Found the files. Restarting now. Hope it works.
      My System SpecsSystem Spec

  7. #7

    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86

    Quote Originally Posted by hakurakashi View Post
    Hope it works.
    Refer to the popular show "Storage Wars" - "Yeeeeeeeeeeeeppppp."
      My System SpecsSystem Spec

  8. #8

    Posts : 7
    Windows 8

    Nope, It is still crashing :/
      My System SpecsSystem Spec

  9. #9

    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86

    Quote Originally Posted by hakurakashi View Post
    Nope, It is still crashing :/
    Doubtful if followed well. But anything is possible.

    Let's see new crash dumps and we'll fix it up from there. Please run the tool again same as before then post new zip.
      My System SpecsSystem Spec

  10. #10

    Posts : 7
    Windows 8

    heres the new zip

    Yeah i've been trying to fix that but the comp keeps crashing. anyways here is the file.
    Last edited by hakurakashi; 10 May 2012 at 20:01.
      My System SpecsSystem Spec

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