Windows 8 and 8.1 Forums


BSOD 0x00000050 ntoskrnl.exe

  1. #1


    Posts : 5
    Windows 8.1

    BSOD 0x00000050 ntoskrnl.exe


    Hi I recently have been getting some BSODs and these caused my PC to no longer boot properly, so I reinstalled windows 8.1.
    Everything was working normally after that, but then I encountered another BSOD. And again today I got another BSOD.

    First one says KMODE_EXCEPTION_NOT_HANDLED 0x0000001e
    and second one PAGE_FAULT_IN__NONPAGED_AREA 0x00000050

    Here are files Attachment 57986

    Any help would be greatly appreciated, since searching online for these errors can be quite difficult.

      My System SpecsSystem Spec

  2. #2


    Posts : 5
    Windows 8.1


    Hi another BSOD today, again with the same error KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ntoskrnl.exe
    All I was doing was on a Skype call and browsing on Google Chrome.

    Here is dump file from today if needed:Attachment 58148
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1


    Okay getting more BSODS now. fun.
    2 new ones DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 NETIO.sys
    SYSTEM_SERVICE EXCEPTION 0x0000003b win32k.sys

    New updated files:Attachment 58221

    Please I would like to know if it is a driver issue and what drivers are causing it,
    Or if I just should go ahead and buy a new HDD instead...
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Update Audio drivers, Uninstall MSI Afterburner, disable nVidia Streaming Kernel Service within services.msc. Run SFC SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
    Also, in the dump file, the Killer Network Manger is blamed. This has caused problems in the past. I would suggest you to follow the below quote (Follow Note 2 first. If it does not work, follow note 1) -
    (Thanks Usasma!)At times the Killer Network Manager may cause BSOD problems:

    NOTE1:Link thanks to blueelvis (15Oct2014): https://forum-en.msi.com/index.php?topic=178064.0 This is a method for removing all the network software and only installing the driver. Perfect for those issues that can't be resolved any other way!

    NOTE2: See this link first: BSOD while playing on msi gt70 dragon edition 2 (thanks to kaelaan) It appears that the Killer Service problem was solved with the latest release of the Qualcomm versions of the drivers (so try updating to a version dated from later in 2014).
    The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:

    First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
    Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
    Right click on it again and this time select "Properties"
    In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

    Next, open Task Manager (right click on TaskBar and select "Task Manager")
    Click on the "More details" dropdown (if present)
    Click on the "Startup" tab
    Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"
    There may also be an Install Shield (with the Killer gaming K next to it), if so Right click on it and select "Disable"
    Finally, restart the system in order for the changes to take affect.


    At times the Killer Network Manager will continue to load. If so, it's usually listed in the MSINFO32...Software Environment...Startup Programs section. If it is, please try this:

    It may be that the instructions aren't stopping everything.
    In some cases, there's a program running out of the Program Files/Program Files (x86) directory.
    "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE: killer~1.exe is most likely killernetmanager.exe)
    In other cases, there's a program running out of c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (the long string of letters and numbers may change)

    Here's some things to try
    1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer Network Manager (and NOT the card itself) and disable them (please let us know what you find) Be careful as the wrong selection can disable the network card.
    2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
    3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
    4) Locate the "c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe" entry and rename the last .exe to .BAD (the long string of letters and numbers may change)

    Just FYI - here are the MSI workaround instructions: MSI USA - Online Technical Support FAQ




    Code:
    MBfilt64.sys Fri Jul 31 05:40:32 2009  (4A7267B0) 
    Realtek HiDefinition Audio driver (file labelled as  Creative Audio Driver) - Was found in the latest Win8 version available from  Realtek on 07Sep2013 
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys 
    
    NTIOLib_X64.sys Thu Oct 25 12:27:58 2012 (5089142E)  
    MSI Afterburner driver (known BSOD issues with  Windows) Also found to be a part of MSI Live Update 5 & MSI Super  Charger[br] [br] Recently (Nov 2014) there have been numerous instances of this  driver in memory dumps. Analysis reveals that they are scattered throughout the  filesystem by the installed MSI command utilities. For now I suggest  uninstalling them all. 
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys 
    
    trufos.sys Wed Mar 6 12:47:58  2013 (51372CEE) 
    
    trufos.sys - this driver hasn't been added to the DRT as of  this run. Please search Google/Bing for the driver if additional information is  needed. 
    
    avc3.sys Thu Apr 11 10:31:58 2013 (516674FE)  
    BitDefender Active Virus Control filter driver 
    http://www.carrona.org/drivers/driver.php?id=avc3.sys 
    
    avckf.sys Thu Apr 11 10:35:04 2013  (516675B8) 
    BitDefender Active Virus Control Kernel Filtering driver 
    http://www.carrona.org/drivers/driver.php?id=avckf.sys 
    
    gzflt.sys Mon Apr 22 12:21:00 2013  (51750F0C) 
    BitDefender Gonzales FileSystem Driver 
    http://www.carrona.org/drivers/driver.php?id=gzflt.sys 
    
    bdfwfpf.sys Tue Jul 2 13:03:14 2013  (51D2B372) 
    Bit Defender 
    http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    hxsken64.sys Fri Sep 27  05:25:00 2013 (5244FA8C) 
    
    hxsken64.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    hxsy64.sys Fri Sep 27 05:25:24 2013 (5244FAA4)  
    
    hxsy64.sys - this driver  hasn't been added to the DRT as of this run. Please search Google/Bing for the  driver if additional information is needed. 
    
    imsevent.sys Fri Jan  10 18:52:53 2014 (52D03375) 
    Intel Mouse Class Upper Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys 
    
    ikbevent.sys Fri Jan 10 18:52:53  2014 (52D03375) 
    Intel Keyboard Class Upper Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys 
    
    ISCTD.sys Wed Jan 22 20:37:35  2014 (52E01DFF) 
    Intel(R) Smart Connect Technology Device Driver 
    http://www.carrona.org/drivers/driver.php?id=ISCTD.sys 
    
    e22w8x64.sys Wed  Mar 26 16:58:37 2014 (5332F92D) 
    Killer Networks Ethernet Card.  Driver dated Mon Dec 3 10:42:37 2012 (? and earlier) has Qualcomm Atheros Killer  Service BSOD issue. Workaround here:  http://service.msicomputer.com/msi_u...px?formid=3054  [br][br]If the above workaround does not work, it is advised to install the  drivers only by following this post -  https://forum-en.msi.com/index.php?topic=178064.0 
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys 
    
    INETMON.sys Thu Apr 3 18:50:43  2014 (533D9163) 
    Intel Smart Connect Driver 
    http://www.carrona.org/drivers/driver.php?id=INETMON.sys 
    
    dump_iaStorA.sys Sat May 3  01:06:56 2014 (53642510) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys 
    
    iaStorA.sys Sat May 3  01:06:56 2014 (53642510) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    TeeDriverx64.sys Tue Sep 23  22:01:14 2014 (5421D18A) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    nvhda64v.sys Thu Oct 9  19:02:27 2014 (5436BFA3) 
    nVidia HDMI Audio Device (nForce chipset driver)  
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
    NVIDIA Virtual Audio Driver 
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys 
    
    RTKVHD64.sys Wed Dec 3 11:37:00  2014 (547EE7CC) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    NvStreamKms.sys Mon Jan 12 18:56:42 2015 (54B40ADA)  
    nVidia Streaming Kernel service - may cause BSOD in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK 
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys 
    
    nvlddmkm.sys Thu Feb 5  19:01:37 2015 (54D3B001) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    
    
    Debug session time: Wed  Feb 18 13:56:48.642 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\021815-18187-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 0:07:53.328  
    Probably caused by : win32k.sys ( win32k!HmgShareLock+6c ) 
    BugCheck 3B,  {c0000005, fffff96000125fac, ffffd00021cded60, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff96000125fac, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd00021cded60, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP 
    PROCESS_NAME: gziface.exe  
    FAILURE_BUCKET_ID: 0x3B_VRF_win32k!HmgShareLock  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Feb 18 13:44:34.740 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021815-26593-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 1 days  13:10:02.424 
    *** WARNING: Unable to verify timestamp for e22w8x64.sys  
    *** ERROR: Module load completed but symbols could not be loaded for  e22w8x64.sys 
    Probably caused by : NETIO.SYS ( NETIO!InitializeCacheEntry+e9  ) 
    BugCheck D1, {ffffd0008064c800, 2, 0, fffff800348109f9} 
    BugCheck Info:  DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: ffffd0008064c800,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
    Arg4: fffff800348109f9,  address which referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  AV_VRF_NETIO!InitializeCacheEntry  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Feb 17 00:33:08.302 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021615-23687-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 1 days  14:09:00.986 
    *** WARNING: Unable to verify timestamp for win32k.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for win32k.sys  
    Probably caused by : ntkrnlmp.exe ( nt!PpmSnapPerformanceAccumulation+162 )  
    BugCheck 1E, {ffffffffc000001d, fffff8022691d4b6, fffff80226b5ca00, 0}  
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED  (1e) 
    Bugcheck code 0000001E 
    Arguments: 
    Arg1: ffffffffc000001d,  The exception code that was not handled 
    Arg2: fffff8022691d4b6, The address  that the exception occurred at 
    Arg3: fffff80226b5ca00, Parameter 0 of the  exception 
    Arg4: 0000000000000000, Parameter 1 of the exception  
    BUGCHECK_STR: 0x1E_c000001d 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x1E_c000001d_VRF_BAD_IP_nt!PpmSnapPerformanceAccumulation  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Feb 14 22:05:27.202 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021415-23234-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 3 days 0:21:05.887  
    Probably caused by : win32k.sys ( win32k!xxxScanSysQueue+26f7 ) 
    BugCheck  50, {ffffd0010083b430, 0, fffff96000186238, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: ffffd0010083b430,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff96000186238, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP 
    PROCESS_NAME: Steam.exe  
    FAILURE_BUCKET_ID: AV_VRF_win32k!xxxScanSysQueue  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Feb 11 19:12:30.834 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021115-14390-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 0:28:58.484  
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for nvlddmkm.sys 
    ***  WARNING: Unable to verify timestamp for win32k.sys 
    *** ERROR: Module load  completed but symbols could not be loaded for win32k.sys 
    Probably caused by  : dxgmms1.sys ( dxgmms1!VidSchiProcessDpcCompletedPacket+4e6 ) 
    BugCheck 1E,  {ffffffffc0000005, fffff80057274d26, ffffffffffffffff, 0} 
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED  (1e) 
    Bugcheck code 0000001E 
    Arguments: 
    Arg1: ffffffffc0000005,  The exception code that was not handled 
    Arg2: fffff80057274d26, The address  that the exception occurred at 
    Arg3: ffffffffffffffff, Parameter 0 of the  exception 
    Arg4: 0000000000000000, Parameter 1 of the exception  
    BUGCHECK_STR: 0x1E_c0000005 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x1E_c0000005_dxgmms1!VidSchiProcessDpcCompletedPacket 
    MaxSpeed: 3200  
    CurrentSpeed: 3200 
    BiosVersion = V2.3 
    BiosReleaseDate = 07/24/2014  
    SystemManufacturer = MSI 
    SystemProductName = MS-7918  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Feb 18 14:20:40 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 18 14:20:40 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 18 14:20:40 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1


    Thank you for your reply.
    I have done NOTE2, disabling Qualcomm Atheros Killer Service on startup and also Nvidia Streamer Service.
    I've updated audio driver.
    The one thing I couldn't find was the MSI afterburner driver. But I did uninstall MSI Super Charger.

    I will let you know how it goes over the next few days, and if everything is fine after a week I will mark thread as solved.
    Thanks for your help!
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    OK.
      My System SpecsSystem Spec

BSOD 0x00000050 ntoskrnl.exe
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