Windows 8 and 8.1 Forums


Resume from hibernate BSOD kernel data inpage error; SSD?

  1. #1


    Posts : 6
    windows 8 64-bit

    Resume from hibernate BSOD kernel data inpage error; SSD?


    I have a Asus G50VT laptop. The same disk image resumes from hibernate fine on a X25-M G2 SSD but on a Crucial M500 with MU05 (latest) firmware, on resuming it says 'kernel data inpage error' and sometimes (spaceport.sys) after that. It BSODs right when the blue windows logo with animation start to go away, I believe it has completed the disk to memory transfer and is trying to revive everything when it BSODs.
    I noticed that if I have the pagefile disabled, it halts on resume a bit earlier in the resume process and says 'critical process died'.

    There are a few threads on the internet that say the Crucial M500 may have issues with compatibility or something, and to update my Intel RST drivers. Well, I don't have any and when I run the 'Intel driver update' utility, it doesn't find any driver to update.

    I am about to run a level 4 Spinrite on the Crucial to make sure it's not bad sectors, but I have run surface scans on it before with no error and the SMART looks good.
    Attached is both the kernel memory dump, small memory dump and hwinfo32 report (with pagefile enabled)
    Last edited by danwat1234; 10 Feb 2015 at 18:13.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Yes, the dumps indicate an error with the disk. Please run SSDLife, and you could also try a HD Tune. If you use HD Tune please take a SS of the Health tab and Error Scan (not quick). SFC: SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
    Check Disk: Disk Check - Windows 7 Help Forums
    Test your RAM: RAM - Test with Memtest86+ - Windows 7 Help Forums eight passes please.
    Update drivers in red:

    Code:
    wanatw64.sys Tue Apr 12 00:07:10 2005  (425AF50E) 
    
    wanatw64.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    rixdpx64.sys Sat Nov 18 05:07:46  2006 (455E8712) 
    Ricoh Memory Card Reader driver 
    http://www.carrona.org/drivers/driver.php?id=rixdpx64.sys 
    
    ASMMAP64.sys  Sun Feb 4 20:52:56 2007 (45C63998) 
    LENOVO ATK Hotkey ATK0101 ACPI  UTILITY (also found in Asus systems) 
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys 
    
    rimspx64.sys  Thu Jul 26 13:33:52 2007 (46A886A0) 
    Ricoh Memory Card Reader  driver 
    http://www.carrona.org/drivers/driver.php?id=rimspx64.sys 
    
    rimmpx64.sys  Tue Jun 24 06:50:08 2008 (48607D00) 
    Ricoh Memory Card Reader  driver 
    http://www.carrona.org/drivers/driver.php?id=rimmpx64.sys 
    
    ATK64AMD.sys  Wed May 13 03:04:54 2009 (4A0A1CB6) 
    ATK Hotkey ATK0101 ACPI  UTILITY Driver 
    http://www.carrona.org/drivers/driver.php?id=ATK64AMD.sys 
    
    VirtualAudio.sys Thu Jul 23 14:04:10 2009 (4A6851BA)  
    Virtual Machine Additions Virtual Audio Driver or Wondershare Virtual Audio  Device Driver 
    http://www.carrona.org/drivers/driver.php?id=VirtualAudio.sys 
    
    nvBridge.kmd Fri Jul 9 23:07:54 2010 (4C378FAA)  
    nVidia Compatible Vista Kernel Mode Driver (likely belongs to nForce chipset  drivers) 
    http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd 
    
    speedfan.sys  Fri Mar 18 17:08:46 2011 (4D83838E) 
    SpeedFan 
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys 
    
    afcdp.sys Wed  Jul 20 16:46:03 2011 (4E26EA2B) 
    Acronis File Level CDP Kernel  Helper 
    http://www.carrona.org/drivers/driver.php?id=afcdp.sys 
    
    NETwNs64.sys Thu  Oct 6 16:45:03 2011 (4E8DBEEF) 
    Intel(R) Wireless WiFi Link 5000  Series Adapter Driver for Windows 7 
    http://www.carrona.org/drivers/driver.php?id=NETwNs64.sys 
    
    nvhda64v.sys Tue Jul 3 17:25:04  2012 (4FF30ED0) 
    nVidia HDMI Audio Device (nForce chipset driver) 
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    hiber_storport.sys Thu Jul 26  04:29:58 2012 (5010ABA6) 
    Driver created to provide disk access during crash  dump file generation. I suspect that these are generated for crashes that occur  during hibernation/sleep transitions. 
    http://www.carrona.org/drivers/driver.php?id=hiber_storport.sys 
    
    point64.sys Tue Sep 18  12:18:08 2012 (50584A60) 
    Microsoft IntelliPoint Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=point64.sys 
    
    intelppm.sys Tue Nov 6 04:55:02  2012 (50988A16) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    tib_mounter.sys Thu Dec 27  14:25:05 2012 (50DC4C31) 
    Acronis Tib Mounter for Backup Archive Explorer  
    http://www.carrona.org/drivers/driver.php?id=tib_mounter.sys 
    
    nvlddmkm.sys Sat Dec 29  07:47:52 2012 (50DE9218) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    snapman.sys Wed Jan 16 14:44:06  2013 (50F6AEA6) 
    Acronis True Image Snapshot Manager driver also included in  Seagate DiscWizard 
    http://www.carrona.org/drivers/driver.php?id=snapman.sys 
    
    fltsrv.sys Fri Mar 1 14:53:39 2013  (5130B2E3) 
    Acronis Storage Filter Management Driver 
    http://www.carrona.org/drivers/driver.php?id=fltsrv.sys 
    
    dump_storahci.sys Sat Mar 2  03:15:44 2013 (513160D0) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    tib.sys Wed Mar 20 10:00:38  2013 (51497AB6) 
    Acronis TIB manager 
    http://www.carrona.org/drivers/driver.php?id=tib.sys 
    
    tap0901.sys Thu Aug 22 14:40:01 2013  (521606A1) 
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO 
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys 
    
    dc3d.sys Thu Dec 12 14:16:35 2013  (52A9B733) 
    Filter Driver for Identification of Microsoft Hardware Wireless  Mouse and Keyboard Device Models - Microsoft IntelliType Pro / IntelliPoint  
    http://www.carrona.org/drivers/driver.php?id=dc3d.sys 
    
    
    
    Debug session time: Tue Feb  10 23:33:39.392 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\kernel data inpage error spaceport.sys small  memory dump.dmp] 
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504  
    System Uptime: 0 days 0:01:50.140 
    Probably caused by : ntkrnlmp.exe (  nt! ?? ::FNODOBFM::`string'+24e14 ) 
    BugCheck 7A, {fffff6fc5000be68,  ffffffffc0000185, 119c4e880, fffff8a0017cdaf0} 
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR  (7a) 
    Bugcheck code 0000007A 
    Arguments: 
    Arg1: fffff6fc5000be68,  lock type that was held (value 1,2,3, or PTE address) 
    Arg2:  ffffffffc0000185, error status (normally i/o status code) 
    Arg3:  0000000119c4e880, current process (virtual address for lock type 3, or PTE)  
    Arg4: fffff8a0017cdaf0, virtual address that could not be in-paged (or PTE  contents if arg1 is a PTE address) 
    DISK_HARDWARE_ERROR: There was error with  disk hardware 
    BUGCHECK_STR: 0x7a_c0000185 
    PROCESS_NAME: System  
    FAILURE_BUCKET_ID: 0x7a_c0000185_nt!_??_::FNODOBFM::_string_ 
    MaxSpeed:  3060 
    CurrentSpeed: 3059 
    BiosVersion = 213 
    BiosReleaseDate =  04/21/2009 
    SystemManufacturer = ASUSTeK Computer Inc. 
    SystemProductName  = G50VT  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Tue Feb 10 23:31:16.911 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\kernel memory dump kernel data  inpage error spaceport.sys.dmp] 
    *** WARNING: Unable to verify timestamp for  ntoskrnl.exe 
    *** ERROR: Module load completed but symbols could not be  loaded for ntoskrnl.exe 
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504  
    System Uptime: 0 days 0:01:03.766 
    *** WARNING: Unable to verify  timestamp for win32k.sys 
    *** ERROR: Module load completed but symbols could  not be loaded for win32k.sys 
    Probably caused by : memory_corruption  
    BugCheck 7A, {fffff6fc400078d0, ffffffffc0000185, 118132860,  fffff88000f1a7ec} 
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR  (7a) 
    Bugcheck code 0000007A 
    Arguments: 
    Arg1: fffff6fc400078d0,  lock type that was held (value 1,2,3, or PTE address) 
    Arg2:  ffffffffc0000185, error status (normally i/o status code) 
    Arg3:  0000000118132860, current process (virtual address for lock type 3, or PTE)  
    Arg4: fffff88000f1a7ec, virtual address that could not be in-paged (or PTE  contents if arg1 is a PTE address) 
    DISK_HARDWARE_ERROR: There was error with  disk hardware 
    BUGCHECK_STR: 0x7a_c0000185 
    PROCESS_NAME: System  
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_4096 
    MaxSpeed: 3060  
    CurrentSpeed: 3059 
    BiosVersion = 213 
    BiosReleaseDate = 04/21/2009  
    SystemManufacturer = ASUSTeK Computer Inc. 
    SystemProductName = G50VT  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2015 Feb 11 00:09:07 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 11 00:09:07 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 11 00:09:07 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    windows 8 64-bit


    I have ran SSDlife, no sign of trouble. Chkdsk, SFC no errors. HDtunepro; error scan non-quick no errors. HDtunepro nearly perfect SMART, just a DMA CRC error rate of '9'.
    Memtest86 9 passes no error.

    Did you compile the list of drivers I should update from the hwinfo32 report? How did you decide which were out of date or should be updated?

    What dump file analyzer did you use? I'd like to learn more about that.

    I may do a windows 8 Refresh (basically a reinstall that keeps all programs and most settings) and see what happens.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    I used Sysnative BSODApps. Everything marked in red should be updated. Don't refresh just yet. BTW. Thanks for being detailed with results of the tests. If updating doesn't do the trick, please enable this and post back with a new dump file:Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista - Sysnative Forums
    Be sure to create a system restore point before starting verifier. But first update everything in red and if your system crashes, then enable it and wait for another crash with it enabled.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    windows 8 64-bit


    Thanks and just to clarify, did you get the drivers list from the crash dump file or the hwinfo32 report? Probably the hwinfo32 report. How do you know the drivers marked in red are out of date? I have downloaded a few so far, having trouble finding the latest versions of many of them.

    The Acronis ones are the latest you can get with Acronis Trueimage WD edition because it is the 2013 edition.

    EDIT: BTW windows update hasn't found any driver updates besides an updated nVidia GPU driver, which am hesitant to install because laptop compatibility may be an issue and CUDA compatibility was an issue when I did a GPU driver update before.

    I'm about to run the verifier
    Last edited by danwat1234; 11 Feb 2015 at 20:34.
      My System SpecsSystem Spec

  6. #6


    Posts : 6
    windows 8 64-bit


    I ran verifier with all options enabled, all drivers, all monitoring checkboxes. I forgot to run a system restore point first though, is it because verifier can leave a trail after I disable it? I have gobs of backup disk images at this point so it's fine.
    Verifier causes my computer to be super slow but kind of expected. It sped up to full speed once hibernate started and full speed with resume from hibernation attempt. So I don't think verifier runs while the computer is hibernating or resuming from it. BSOD occurred at the same spot. Here is the kernel memory dump of that BSOD (kernel data inpage error as before) and also verifier forced a BSOD on a windows shut down so here's the kernel memory dump of that. -> VERIFIER_DETECTED_VIOLATION (srvnet.sys)

    Do you prefer 'kernel memory dump's or 'small memory dump's for BSODapps to analyze?
      My System SpecsSystem Spec

  7. #7


    Posts : 2,480
    Windows 10 Pro x64


    You should have enabled it the way the guide told you to, not everything. I have a feeling you enabled everything DV offered you. I got the info from crashes. These marked in red need to be updated to W8.1 compatible versions )or their latest)). Update wifi drivers.
    For now, minidumps, but if you can upload a memory.dmp file from Windows directory to a file sharing service, that would be great.
      My System SpecsSystem Spec

  8. #8


    Posts : 6
    windows 8 64-bit


    Just in case you don't know, I am running windows 8.0 not 8.1.
    Here is a memory.dump I found that was created 2 days ago, but not positive if it was created from a failed attempt to resume from hibernate. I can send you one that I know about later.
    https://mega.co.nz/#!ot01zCZS!DtQOAS...W2gCEFanhXjkt4
      My System SpecsSystem Spec

  9. #9


    Posts : 2,480
    Windows 10 Pro x64


    Code:
    wanatw64.sys Tue Apr 12 00:07:10 2005  (425AF50E) 
    
    wanatw64.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    rixdpx64.sys Sat Nov 18 05:07:46  2006 (455E8712) 
    Ricoh Memory Card Reader driver 
    http://www.carrona.org/drivers/driver.php?id=rixdpx64.sys 
    
    ASMMAP64.sys  Sun Feb 4 20:52:56 2007 (45C63998) 
    LENOVO ATK Hotkey ATK0101 ACPI  UTILITY (also found in Asus systems) 
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys 
    
    rimspx64.sys  Thu Jul 26 13:33:52 2007 (46A886A0) 
    Ricoh Memory Card Reader  driver 
    http://www.carrona.org/drivers/driver.php?id=rimspx64.sys 
    
    rimmpx64.sys  Tue Jun 24 06:50:08 2008 (48607D00) 
    Ricoh Memory Card Reader  driver 
    http://www.carrona.org/drivers/driver.php?id=rimmpx64.sys 
    
    ATK64AMD.sys  Wed May 13 03:04:54 2009 (4A0A1CB6) 
    ATK Hotkey ATK0101 ACPI  UTILITY Driver 
    http://www.carrona.org/drivers/driver.php?id=ATK64AMD.sys 
    
    VirtualAudio.sys Thu Jul 23 14:04:10 2009 (4A6851BA)  
    Virtual Machine Additions Virtual Audio Driver or Wondershare Virtual Audio  Device Driver 
    http://www.carrona.org/drivers/driver.php?id=VirtualAudio.sys 
    
    nvBridge.kmd Fri Jul 9 23:07:54 2010 (4C378FAA)  
    nVidia Compatible Vista Kernel Mode Driver (likely belongs to nForce chipset  drivers) 
    http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd 
    
    speedfan.sys  Fri Mar 18 17:08:46 2011 (4D83838E) 
    SpeedFan 
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys 
    
    afcdp.sys Wed  Jul 20 16:46:03 2011 (4E26EA2B) 
    Acronis File Level CDP Kernel  Helper 
    http://www.carrona.org/drivers/driver.php?id=afcdp.sys 
    
    NETwNs64.sys Thu  Oct 6 16:45:03 2011 (4E8DBEEF) 
    Intel(R) Wireless WiFi Link 5000  Series Adapter Driver for Windows 7 
    http://www.carrona.org/drivers/driver.php?id=NETwNs64.sys 
    
    nvhda64v.sys Tue Jul 3 17:25:04  2012 (4FF30ED0) 
    nVidia HDMI Audio Device (nForce chipset driver) 
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    point64.sys Tue Sep 18 12:18:08  2012 (50584A60) 
    Microsoft IntelliPoint Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=point64.sys 
    
    intelppm.sys Tue Nov 6 04:55:02  2012 (50988A16) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    tib_mounter.sys Thu Dec 27  14:25:05 2012 (50DC4C31) 
    Acronis Tib Mounter for Backup Archive Explorer  
    http://www.carrona.org/drivers/driver.php?id=tib_mounter.sys 
    
    nvlddmkm.sys Sat Dec 29  07:47:52 2012 (50DE9218) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    snapman.sys Wed Jan 16 14:44:06  2013 (50F6AEA6) 
    Acronis True Image Snapshot Manager driver also included in  Seagate DiscWizard 
    http://www.carrona.org/drivers/driver.php?id=snapman.sys 
    
    fltsrv.sys Fri Mar 1 14:53:39 2013  (5130B2E3) 
    Acronis Storage Filter Management Driver 
    http://www.carrona.org/drivers/driver.php?id=fltsrv.sys 
    
    dump_storahci.sys Sat Mar 2  03:15:44 2013 (513160D0) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    tib.sys Wed Mar 20 10:00:38  2013 (51497AB6) 
    Acronis TIB manager 
    http://www.carrona.org/drivers/driver.php?id=tib.sys 
    
    tap0901.sys Thu Aug 22 14:40:01 2013  (521606A1) 
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO 
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys 
    
    dc3d.sys Thu Dec 12 14:16:35 2013  (52A9B733) 
    Filter Driver for Identification of Microsoft Hardware Wireless  Mouse and Keyboard Device Models - Microsoft IntelliType Pro / IntelliPoint  
    http://www.carrona.org/drivers/driver.php?id=dc3d.sys 
    
    
    
    Debug session time: Tue Feb  10 23:31:16.911 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\MEMORY(1).DMP] 
    Built by:  9200.16628.amd64fre.win8_gdr.130531-1504 
    System Uptime: 0 days 0:01:03.766  
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+24e14 )  
    BugCheck 7A, {fffff6fc400078d0, ffffffffc0000185, 118132860,  fffff88000f1a7ec} 
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR  (7a) 
    Bugcheck code 0000007A 
    Arguments: 
    Arg1: fffff6fc400078d0,  lock type that was held (value 1,2,3, or PTE address) 
    Arg2:  ffffffffc0000185, error status (normally i/o status code) 
    Arg3:  0000000118132860, current process (virtual address for lock type 3, or PTE)  
    Arg4: fffff88000f1a7ec, virtual address that could not be in-paged (or PTE  contents if arg1 is a PTE address) 
    DISK_HARDWARE_ERROR: There was error with  disk hardware 
    BUGCHECK_STR: 0x7a_c0000185 
    PROCESS_NAME: System  
    FAILURE_BUCKET_ID: 0x7a_c0000185_nt!_??_::FNODOBFM::_string_ 
    MaxSpeed:  3060 
    CurrentSpeed: 3059 
    BiosVersion = 213 
    BiosReleaseDate =  04/21/2009 
    SystemManufacturer = ASUSTeK Computer Inc. 
    SystemProductName  = G50VT  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2015 Feb 12 13:55:55 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 12 13:55:55 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 12 13:55:55 PM  _88-dbug Copyright 2012 Sysnative Forums
    I'm suspecting that one of the outdated drivers is causing havoc on your system. Please try updating or uninstalling software linked to drivers in red.
      My System SpecsSystem Spec

  10. #10


    Posts : 6
    windows 8 64-bit


    So I did a quick format of my Crucial M500 240GB SSD and installed a clean copy of win7 64-bit with internet access disabled, it hibernates and resumes from hibernate fine.


    Then I did a clean install of windows 8 64-bit pro and it does a BSOD from resume from hibernate. It may have gotten brief access to the internet but at this point I'm thinking the SSD has some issues with Windows 8 or a combination of Windows 8 and my computer. Also both on win7 and win8 clean install, HD tach doesn't see a sequential speed higher than about 185MB/s sustained. Peaks close to SATA 2 bus limit though. (EDIT: a bit slower sequentially than my old X25-M G2 80GB SSD somehow)
    Here is the full memory dump of win8 64-bit pro clean install resume from hibernate BSOD.
    https://mega.co.nz/#!401XRKqY!5itjnq...lDHvjWqdPXCR5k
    Last edited by danwat1234; 13 Feb 2015 at 21:23.
      My System SpecsSystem Spec

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Resume from hibernate BSOD kernel data inpage error; SSD?
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