Windows 8 and 8.1 Forums

BSOD on Restart: 0x0000009F

  1. #1

    BSOD on Restart: 0x0000009F

    When I restart my laptop I get this BSOD: The DRIVER_POWER_STATE_FAILURE bug check has a value of 0x0000009F. This bug check indicates that the driver is in an inconsistent or invalid power state.

    I wanted to try and debug this myself but there are no .dmp or minidump files being generated.

    I have used the suggested tool and created the .zip and it is attached here. Many thanks for the help in advance

      My System SpecsSystem Spec

  2. #2

    Posts : 2,480
    Windows 10 Pro x64

    Please double check your settings here :
    Control Panel - System - on left side Advanced System Settings - Advanced tab -

    Startup and Recovery - Settings - System Failure - check the box to Write an Event to System Log

    uncheck Auto Restart

    make sure the Write Debugging is set to small minidump

    and the default folder should look like %SystemRoot%\Minidump.
      My System SpecsSystem Spec

  3. #3


    Thanks for the input. It was set to write and set to automatic dump. I have changed it now to small memory dump and unchecked auto restart.
      My System SpecsSystem Spec

  4. #4

    Posts : 2,480
    Windows 10 Pro x64

    Wait for another crash and then upload minidumps.
      My System SpecsSystem Spec

  5. #5


    It has happened again and now I have a minidump file
      My System SpecsSystem Spec

  6. #6

    Posts : 2,480
    Windows 10 Pro x64

    Update ATK Package, remove Asus Charger, look for updates for your Chipset drivers and please see if your Device manager is clean. By that I mean that there are no question marks.
    ASMMAP64.sys Thu Jul 2 11:13:26 2009  (4A4C7A36) 
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in  Asus systems) 
    atkwmiacpi64.sys Wed Sep 7 03:44:52 2011 (4E66CC94)  
    ATK WMIACPI Utility 
    AiCharger.sys Fri Sep 23 04:04:40 2011 (4E7BE938)  
    Asus Charger Driver [br] Likely BSOD cause - haven't  seen recently (15Jan2013) 
    RtsUVStor.sys Fri Jun 15  07:43:06 2012 (4FDACB6A) 
    Realtek Semiconductor Corp USB Mass Storage  Driver[br] 
    kbfiltr.sys Thu Aug 2 05:22:22  2012 (5019F26E) 
    kbfiltr.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    bdvedisk.sys Thu Sep 27 15:37:29 2012 (50645699)  
    Bitdefender AntiVirus driver 
    bdfwfpf.sys Wed Oct 17 14:12:10  2012 (507EA09A) 
    Bit Defender 
    cpuz136_x64.sys Sat Oct 27  19:24:41 2012 (508C18D9) 
    CPUID CPU-Z driver 
    HECIx64.sys Mon Dec 17  20:32:21 2012 (50CF7345) 
    Intel Management Engine Interface 
    btath_hcrp.sys Tue Dec 18 10:54:54  2012 (50D03D6E) 
    Atheros Bluetooth Driver 
    Rt630x64.sys Fri May 10  11:59:08 2013 (518CC4EC) 
    Realtek PCI/PCIe Adapters 
    btath_rcp.sys Fri Jun 21 11:11:54  2013 (51C418DA) 
    Atheros Bluetooth Driver 
    plctrl.sys Thu Jul 11 05:23:44  2013 (51DE2540) 
    ASUS Power Level Control Driver 
    iwdbus.sys Thu Jul 25 03:06:12 2013  (51F07A04) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    dump_iaStorA.sys Fri Aug 2 03:39:52  2013 (51FB0DE8) 
    driver created to provide disk access during crash dump file  generation 
    iaStorA.sys Fri Aug 2  03:39:52 2013 (51FB0DE8) 
    Intel RST (Rapid Storage Technology) driver 
    athw8x.sys Thu Aug 8 05:41:36 2013  (52031370) 
    Atheros Wireless LAN Driver 
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    btfilter.sys Tue Sep 3 12:02:07  2013 (5225B39F) 
    Atheros Bluetooth Driver 
    RTKVHD64.sys Tue Sep 3 17:56:25  2013 (522606A9) 
    Realtek High Definition Audio Function Driver 
    igdkmd64.sys Tue Sep 17 02:08:54  2013 (52379D96) 
    Intel Graphics driver 
    AsusTP.sys Tue Sep 17 11:28:40  2013 (523820C8) 
    Asis transformer pad filter driver 
    AsHIDSwitch64.sys Tue Oct 8  03:45:17 2013 (525363AD) 
    HID driver for ASUS Wireless Radio Control 
    point64.sys Thu Dec 12  14:16:17 2013 (52A9B721) 
    Microsoft IntelliPoint Filter Driver 
    dc3d.sys Thu Dec 12 14:16:35 2013  (52A9B733) 
    Filter Driver for Identification of Microsoft Hardware Wireless  Mouse and Keyboard Device Models - Microsoft IntelliType Pro / IntelliPoint 
    asvpndrv.sys Sun May 18 01:45:09 2014  (5377F485) 
    Astrill VPN Virtual Network Driver 
    trufos.sys Sat Oct 11 11:01:08  2014 (5438F1D4) 
    trufos.sys - this driver hasn't been added to the DRT as of  this run. Please search Google/Bing for the driver if additional information is  needed. 
    gzflt.sys Wed Oct 22 09:29:01 2014 (54475CBD)  
    BitDefender Gonzales FileSystem Driver 
    nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
    NVIDIA Virtual Audio Driver 
    bdfndisf6.sys Mon Dec 15 15:59:47  2014 (548EF763) 
    BitDefender Firewall 
    NvStreamKms.sys Mon Jan 12 18:56:42 2015 (54B40ADA)  
    nVidia Streaming Kernel service - may cause BSOD in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK 
    avc3.sys Wed Jan 14 10:58:21  2015 (54B63DBD) 
    BitDefender Active Virus Control filter driver 
    avchv.sys Fri Jan 23 14:52:58 2015  (54C2523A) 
    BitDefender AntiVirus Active Virus Control Hypervisor driver 
    nvpciflt.sys Thu Feb 5 18:50:32 2015  (54D3AD68) 
    nVidia 3D Vision Display driver 
    nvlddmkm.sys Thu Feb 5 19:01:37  2015 (54D3B001) 
    nVidia Video drivers 
    Debug session time: Sun  Feb 15 05:04:38.765 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\021515-87406-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 3 days  22:57:29.485 
    Probably caused by : UsbHub3.sys 
    BugCheck 9F, {3,  ffffe0006c862060, ffffd000ad3ea960, ffffe00066ea6200} 
    BugCheck Info: DRIVER_POWER_STATE_FAILURE  (9f) 
    Bugcheck code 0000009F 
    Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
    Arg2:  ffffe0006c862060, Physical Device Object of the stack 
    Arg3:  ffffd000ad3ea960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
    Arg4: ffffe00066ea6200, The blocked  IRP 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_btfilter_IMAGE_UsbHub3.sys 
    MaxSpeed: 2400  
    CurrentSpeed: 2394 
    BiosVersion = N550JV.208 
    BiosReleaseDate =  11/19/2013 
    SystemManufacturer = ASUSTeK COMPUTER INC. 
    SystemProductName  = N550JV  
    --- E O J --- 2015 Feb 15 10:31:23 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 15 10:31:23 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 15 10:31:23 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  7. #7

    Ok, thank you for your help. It all seems to sorted now
      My System SpecsSystem Spec

BSOD on Restart: 0x0000009F
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