Solved Freezing when rolling over the bottom right

mpj88

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Member
Messages
11
Hi,

I installed a version of windows 8 on my laptop and had no issues so decided to try it on my desktop.

Whenever I roll over the bottom right, where normally the bar on the right hand side would pop up with settings etc. my comp freezes for a few minutes. Everything else seems fine. I've installed the official AMD graphics drivers and updated the system but still having problems.

Could anyone please help?

Thanks in advance
 

My Computer

System One

  • OS
    Windows 8 64bit Consumer Preview
    CPU
    i7 930
    Motherboard
    DFI X58 T3EH8
    Memory
    OCZ Platinum 6GB
    Graphics Card(s)
    ATi HD5800
Hello and welcome.

Please see the top thread of this subforum. Attach the zip here that it and its linked thread show how to make.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Hi, here you go.

Thanks
 

My Computer

System One

  • OS
    Windows 8 64bit Consumer Preview
    CPU
    i7 930
    Motherboard
    DFI X58 T3EH8
    Memory
    OCZ Platinum 6GB
    Graphics Card(s)
    ATi HD5800
Install this: AMD Catalyst 12.4 WHQL 64-bit download from Guru3D.com

Visit Realtek's site to download/install latest HD Audio Codec driver.

Install proprietary driver for the USB audio from manufacturer's site.

Visit Logitech to download/install latest mouse driver.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Installed all the above, apart from the USB audio as there is no link for this.

Still having the same problem
 

My Computer

System One

  • OS
    Windows 8 64bit Consumer Preview
    CPU
    i7 930
    Motherboard
    DFI X58 T3EH8
    Memory
    OCZ Platinum 6GB
    Graphics Card(s)
    ATi HD5800
Remove the USB device from the machine while powered off. Boot up and test.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
I'm confused as to what the USB audio is!

The only things that are plugged in via usb that are related to audio is a microphone and a webcam with a microphone built in.

Checked device manager and can't see anything that doesn't have drivers.
 

My Computer

System One

  • OS
    Windows 8 64bit Consumer Preview
    CPU
    i7 930
    Motherboard
    DFI X58 T3EH8
    Memory
    OCZ Platinum 6GB
    Graphics Card(s)
    ATi HD5800
Test with both removed after a reboot.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Removed both, still have the problem!
 

My Computer

System One

  • OS
    Windows 8 64bit Consumer Preview
    CPU
    i7 930
    Motherboard
    DFI X58 T3EH8
    Memory
    OCZ Platinum 6GB
    Graphics Card(s)
    ATi HD5800
You're welcome to post a new zip as before.

You can also test with keyboard removed while powered off, then power on. (Razer device was the culprit in a very similar case, so even though yours is Logitech, could be possible.)
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Here you go.

Thanks for looking btw! :D
 

My Computer

System One

  • OS
    Windows 8 64bit Consumer Preview
    CPU
    i7 930
    Motherboard
    DFI X58 T3EH8
    Memory
    OCZ Platinum 6GB
    Graphics Card(s)
    ATi HD5800
Video driver not installed from link yet. Use Device Manager to install it if necessary. Also see previous post about my edit.

You're welcome.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Seems to be the keyboard :( Worked fine when booted after unplugging, then plugged it in and it stopped!

Cant believe no one else with a g15 hasn't installed win 8!

Anything I can do?

p.s. I did install the drivers from the link so not sure whats gone on there!
 

My Computer

System One

  • OS
    Windows 8 64bit Consumer Preview
    CPU
    i7 930
    Motherboard
    DFI X58 T3EH8
    Memory
    OCZ Platinum 6GB
    Graphics Card(s)
    ATi HD5800
Try installing the driver for the keyboard from Logitech's site using the Device Manager. Look at the .sys modified date in Windows Explorer and compare to the date in Device Manager after install. Make sure they are the same so you know it installed well.

Glad it's figured out though, so enjoy 8 in any case, with or without the keyboard.

Driver install as shown in this post might do alright though.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Problem is the drivers from Logitech come in a packaged exe so cant see the individual sys files!
 

My Computer

System One

  • OS
    Windows 8 64bit Consumer Preview
    CPU
    i7 930
    Motherboard
    DFI X58 T3EH8
    Memory
    OCZ Platinum 6GB
    Graphics Card(s)
    ATi HD5800
Problem is the drivers from Logitech come in a packaged exe so cant see the individual sys files!

Nah...most likely, while running the .exe and also before closing it, it will make a temp folder in either your user temp environment variable or the system's temp folder at C:\Windows\Temp

Look in either of those to install from using the Device Manager.

User temp by default (if not moved) = C:\Users\{YourUserNameHere}\AppData\Local\Temp
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Looked in both those locations and they're empty

Tried installing using device manager and listing choices. I choose the one listed under Logitech (vista and above) and set all 3 to that but no joy.

http://img20.imageshack.us/img20/7228/helpyl.png
 

My Computer

System One

  • OS
    Windows 8 64bit Consumer Preview
    CPU
    i7 930
    Motherboard
    DFI X58 T3EH8
    Memory
    OCZ Platinum 6GB
    Graphics Card(s)
    ATi HD5800
Working now!

Not sure if it was the GFX card after all! I had to change it in device manager to a non engineering model and the specific one to my card!

Did change some stuff with the keyboard, but doing that with the gfx card seemed to solve it! :sarc:

Thanks for all your help!
 

My Computer

System One

  • OS
    Windows 8 64bit Consumer Preview
    CPU
    i7 930
    Motherboard
    DFI X58 T3EH8
    Memory
    OCZ Platinum 6GB
    Graphics Card(s)
    ATi HD5800
You're welcome.

You can't change hardware by changing software.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Scratch that! Problems back!

It is after a reboot as I didn't turn it off yesterday whilst it was working!

Fairly sure its the keyboard, seen this thread:
G15 and windows 8 - Logitech Forums

any other ideas? I was never able to install the drivers directly from the install as when I did find the temp folder, it didn't have any driver files in it!

Edit - seems to be one of the 3 drivers in device manager under the keyboard. If you uninstall one of them ( for some people its the top one, for me it was the bottom) it makes it work, however this will reinstall every time you reboot. So some people change this driver to "HID compliant device"

Just so you know for future reference!
 

My Computer

System One

  • OS
    Windows 8 64bit Consumer Preview
    CPU
    i7 930
    Motherboard
    DFI X58 T3EH8
    Memory
    OCZ Platinum 6GB
    Graphics Card(s)
    ATi HD5800
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