Windows 8 and 8.1 Forums


random BSOD, System_Thread_Exception_not handled & Kernal_

  1. #1


    Posts : 9
    Windows 8.1

    random BSOD, System_Thread_Exception_not handled & Kernal_


    Please help. I keep getting BSOD's with different errors:
    System Thread Exception not handled &
    Kernel security check failed.
    The computer is only a month old,, started doing this after a week.
    We were installing ITunes update and the computer shut off because the battery was low and it has been doing it on and off ever since then. We did get iTunes finally installed correctly but BSOD keeps coming.
    Thanks!

      My System SpecsSystem Spec

  2. #2


    Posts : 231
    Windows 8.1 x64


    There aren't any .dmp files in the attachment.

    Ensure Windows is configured to collect .dmp information - choose the minidump optionL
    Dump Files - Configure Windows to Create on BSOD - Windows 7 Help Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Windows 8.1

    .dmp files for random BSOD


    Sorry, I was having trouble getting permissions and zipping the .dmp files. I had them on my desktop.
    I hope it worked this time.Attachment 57565
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Update your wireless link adapter drivers, GPU drivers and run SFC : SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
    Code:
    GEARAspiWDM.sys Thu May 3 21:56:17 2012 (4FA2E2E1) 
    CD-ROM Class Filter  Driver by Gear Software.[br]Also comes with iTunes 
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
    
    WirelessButtonDriver64.sys Thu  Aug 30 05:11:29 2012 (503ED9E1) 
    HP wireless driver - 1st seen in Windows  8[br]Apparently related to various keyboard functions and FN key 
    http://www.carrona.org/drivers/driver.php?id=WirelessButtonDriver64.sys 
    
    ISCTD64.sys Tue Nov  27 20:52:34 2012 (50B51A02) 
    Intel Smart Connect Technology Driver 
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys 
    
    cm_km_w.sys Thu Dec 20 17:47:26  2012 (50D3411E) 
    Kaspersky Lab Crypto Module 
    http://www.carrona.org/drivers/driver.php?id=cm_km_w.sys 
    
    Accelerometer.sys Tue Feb 26  21:08:10 2013 (512D162A) 
    HP Mobile Data Protection System Accelerometer  
    http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys 
    
    hpdskflt.sys Tue Feb 26  21:08:12 2013 (512D162C) 
    HP Mobile Data Protection System Disk Filter 
    http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys 
    
    INETMON.sys Wed Mar 13 22:11:58  2013 (5140EB9E) 
    Intel Smart Connect Driver 
    http://www.carrona.org/drivers/driver.php?id=INETMON.sys 
    
    klpd.sys Fri Apr 12 13:34:45 2013  (5167F155) 
    Kaspersky antivirus driver 
    http://www.carrona.org/drivers/driver.php?id=klpd.sys 
    
    ikbevent.sys Wed Aug 7 01:41:35 2013  (520189AF) 
    Intel Keyboard Class Upper Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys 
    
    imsevent.sys Wed Aug 7 01:45:57  2013 (52018AB5) 
    Intel Mouse Class Upper Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys 
    
    klmouflt.sys Thu Aug 8 15:09:08  2013 (52039874) 
    KLMOUFLT Mouse Device Filter [fre_wlh_x86] (Kaspersky)  
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    iaStorA.sys Wed Nov 6 00:12:11  2013 (52797B4B) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    dump_iaStorA.sys Wed Nov 6  00:12:11 2013 (52797B4B) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys 
    
    CLVirtualDrive.sys Tue Nov 12  04:31:36 2013 (5281A118) 
    CyberLink Virtual Device Driver 
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys 
    
    TeeDriverx64.sys Wed Nov 27  18:56:32 2013 (52963250) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    clwvd.sys Tue Jan 28 04:58:36  2014 (52E72AEC) 
    CyberLink WebCam Virtual Driver 
    http://www.carrona.org/drivers/driver.php?id=clwvd.sys 
    
    klim6.sys Tue Feb 25 10:08:42 2014  (530C5D9A) 
    Kaspersky Lab Intermediate Network Driver 
    http://www.carrona.org/drivers/driver.php?id=klim6.sys 
    
    iwdbus.sys Thu Mar 13 22:59:14 2014  (53222A32) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    klkbdflt.sys Fri Mar 28 14:50:45  2014 (53357E35) 
    Kaspersky KLKBDFLT Keyboard Device Filter 
    http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys 
    
    kl1.sys Mon Mar 31 09:46:43 2014  (53391D63) 
    Kaspersky Unified Driver 
    http://www.carrona.org/drivers/driver.php?id=kl1.sys 
    
    igdkmd64.sys Wed Apr 23 22:26:24 2014  (535821F0) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    Rt630x64.sys Thu May 8 13:01:57  2014 (536B6425) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    ibtusb.sys Sat May 31 02:12:26  2014 (53891E6A) 
    Intel(R) Wireless Bluetooth(R) Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=ibtusb.sys 
    
    SynTP.sys Mon Jun 16 23:26:59 2014  (539F6123) 
    Synaptic Touch Pad Driver 
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys 
    
    Smb_driver_Intel.sys Mon Jun 16  23:36:49 2014 (539F6371) 
    
    Smb_driver_Intel.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    kldisk.sys Wed Jul 2 14:09:42 2014  (53B3F686) 
    Kaspersky Antivirus Disk Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=kldisk.sys 
    
    kneps.sys Wed Jul 9 14:22:50 2014  (53BD341A) 
    Kaspersky KNEPS Power driver 
    http://www.carrona.org/drivers/driver.php?id=kneps.sys 
    
    usbaapl64.sys Tue Jul 15 19:30:23  2014 (53C5652F) 
    
    usbaapl64.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    Netwbw02.sys Tue Jul 22 12:29:40 2014 (53CE3D14)  
    Intelฎ Wireless WiFi Link Driver - Intelฎ Wireless WiFi Link Adapter 
    http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys 
    
    klhk.sys Tue Aug 12 16:31:38 2014  (53EA254A) 
    Kaspersky™ Anti-Virus ฎ Driver 
    http://www.carrona.org/drivers/driver.php?id=klhk.sys 
    
    klwfp.sys Mon Sep 1 16:38:05 2014  (540484CD) 
    Kaspersky Network Filtering Component 
    http://www.carrona.org/drivers/driver.php?id=klwfp.sys 
    
    klflt.sys Wed Sep 3 15:33:02 2014  (5407188E) 
    Kaspersky driver - unable to locate a name for it. 
    http://www.carrona.org/drivers/driver.php?id=klflt.sys 
    
    klwtp.sys Mon Sep 29 14:19:09 2014  (54294E3D) 
    
    klwtp.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    RTKVHD64.sys Mon Oct 6 13:46:27 2014 (54328113) 
    Realtek High  Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    klif.sys Thu Nov 6 13:28:45 2014  (545B697D) 
    Klif Mini-Filter fre_wnet_x86 (Kaspersky) 
    http://www.carrona.org/drivers/driver.php?id=klif.sys 
    
    nvvad64v.sys Thu Nov 20 16:33:54 2014  (546E09E2) 
    NVIDIA Virtual Audio Driver 
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys 
    
    NvStreamKms.sys Sat Nov 22 08:46:45 2014 (54703F65)  
    nVidia Streaming Kernel service - may cause BSOD in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK 
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys 
    
    nvlddmkm.sys Sat Dec 13  07:53:17 2014 (548BE25D) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    
    
    Debug session time: Fri  Feb 6 01:44:24.928 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\020515-25859-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 2 days 4:27:38.810  
    Probably caused by : ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 ) 
    BugCheck  139, {3, ffffd000255d70d0, ffffd000255d7028, 0} 
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE  (139) 
    Bugcheck code 00000139 
    Arguments: 
    Arg1: 0000000000000003,  A LIST_ENTRY has been corrupted (i.e. double remove). 
    Arg2:  ffffd000255d70d0, Address of the trap frame for the exception that caused the  bugcheck 
    Arg3: ffffd000255d7028, Address of the exception record for the  exception that caused the bugcheck 
    Arg4: 0000000000000000, Reserved  
    BUGCHECK_STR: 0x139 
    DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT  
    PROCESS_NAME: audiodg.exe 
    FAILURE_BUCKET_ID:  0x139_3_nt!KiFastFailDispatch 
    MaxSpeed: 2000 
    CurrentSpeed: 2594  
    
    Processor may be overclocked! 
    Expected Frequency: 2000 
    Actual  Frequency: 2594 
    Overclock Ratio: 1.297  
    
    BiosVersion = F.12 
    BiosReleaseDate = 08/18/2014  
    SystemManufacturer = Hewlett-Packard 
    SystemProductName = HP ENVY m7  Notebook PC  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Tue Jan 6 01:44:01.930 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\010515-39625-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 2 days 0:27:49.811  
    *** WARNING: Unable to verify timestamp for Netwbw02.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for Netwbw02.sys  
    Probably caused by : tcpip.sys ( tcpip!TcpSegmentTcbSend+9f ) 
    BugCheck  1E, {ffffffffc0000005, fffff800ff45a44f, ffffd00114853058, ffffd00114852860}  
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED  (1e) 
    Bugcheck code 0000001E 
    Arguments: 
    Arg1: ffffffffc0000005,  The exception code that was not handled 
    Arg2: fffff800ff45a44f, The address  that the exception occurred at 
    Arg3: ffffd00114853058, Parameter 0 of the  exception 
    Arg4: ffffd00114852860, Parameter 1 of the exception  
    BUGCHECK_STR: 0x1E_c0000005 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x1E_c0000005_tcpip!TcpSegmentTcbSend 
    MaxSpeed: 2000 
    CurrentSpeed: 2594  
    
    Processor may be overclocked! 
    Expected Frequency: 2000 
    Actual  Frequency: 2594 
    Overclock Ratio: 1.297  
    
    BiosVersion = F.12 
    BiosReleaseDate = 08/18/2014  
    SystemManufacturer = Hewlett-Packard 
    SystemProductName = HP ENVY m7  Notebook PC  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Sun Jan 4 01:15:28.792 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\010315-32421-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:53:50.672  
    *** WARNING: Unable to verify timestamp for win32k.sys 
    *** ERROR: Module  load completed but symbols could not be loaded for win32k.sys 
    Probably  caused by : USBXHCI.SYS ( USBXHCI!Bulk_Transfer_CompleteCancelable+99 )  
    BugCheck 1E, {ffffffffc0000005, fffff801192c094c, 0, ffffffffffffffff}  
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED  (1e) 
    Bugcheck code 0000001E 
    Arguments: 
    Arg1: ffffffffc0000005,  The exception code that was not handled 
    Arg2: fffff801192c094c, The address  that the exception occurred at 
    Arg3: 0000000000000000, Parameter 0 of the  exception 
    Arg4: ffffffffffffffff, Parameter 1 of the exception  
    BUGCHECK_STR: 0x1E_c0000005_R 
    PROCESS_NAME: System  
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_USBXHCI!Bulk_Transfer_CompleteCancelable  
    MaxSpeed: 2000 
    CurrentSpeed: 2594 
    
    Processor may be overclocked!  
    Expected Frequency: 2000 
    Actual Frequency: 2594 
    Overclock Ratio:  1.297 
    
    BiosVersion = F.12 
    BiosReleaseDate =  08/18/2014 
    SystemManufacturer = Hewlett-Packard 
    SystemProductName = HP  ENVY m7 Notebook PC  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2015 Feb 06 17:48:51 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 06 17:48:51 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 06 17:48:51 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  5. #5


    Posts : 9
    Windows 8.1


    Where do I go to update wireless link update drivers and GPU drivers?
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    GPU from nvidia site and graphics from Intel's. They both have utilities that can automatically detect products installed in your system.
      My System SpecsSystem Spec

  7. #7


    Posts : 9
    Windows 8.1


    Okay I will look, thanks. I see there are several lines like this: klwtp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing.
    I don't have to individually look for the ones like this in the error lines?
      My System SpecsSystem Spec

  8. #8


    Posts : 9
    Windows 8.1

    BSOD, cannot update drivers you recommended


    Nvidia let me update drivers, but Intel is a problem.
    It detected 2 things and downloaded them, but the installation keeps failing.
    I found a debug file for it.Attachment 57594

    Does anyone understand why I can't update these drivers?
      My System SpecsSystem Spec

  9. #9


    Posts : 2,480
    Windows 10 Pro x64


    No, you don't have to look for them manually. As for intel Download the appropriate version from the site: https://downloadcenter.intel.com/Sea...14&ProdId=3714 (depending on which OS you have).
    If that doesn't do the trick, please download 3DP Chip and let it help you. It will mark the outdated drivers with a yellow exclamation mark.
      My System SpecsSystem Spec

  10. #10


    Posts : 9
    Windows 8.1


    I didn't try Intel again yet, but I did download and use the automatic detector to find out which drivers I needed.
    It found those 2 and wouldn't install. For what reason would that program tell me the wrong drivers? It seems like I would pick the same ones it did. Am I supposed to pick something different?
    On another note, I did run the System File Checker tool and the only thing that was wrong was some kind of Canon printer driver. I used dism /online /cleanup-image /restore health and my system actually crashed with System_Thread_Exception_Not_handle WHILE that was running. I was able to restart and run again and restore health fixed the Canon issue. I know everything is still not good though since I got the BSOD last night.
      My System SpecsSystem Spec

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