Windows 8 and 8.1 Forums


Windows 8.1 Single Lang. Consistent BSOD (2 types so far.)

  1. #1


    Posts : 2
    Windows 8.1 SL

    Windows 8.1 Single Lang. Consistent BSOD (2 types so far.)


    I am using a ASUS UX32LN-R4060H and consistently getting BSOD errors. I getting them about 5 times a week. I am not using it's built in bloatfull Windows. I am using Windows 8.1 x64. Drivers installed from ASUS website (except GPU, downloaded from NVidia) Got two kind of BSOD so far and here the files;

    Attachment 57365

    Thanks!
    Last edited by underberk; 03 Feb 2015 at 14:49. Reason: No UX62 it's 32 :)

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi underberk & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    WINLOGON_FATAL_ERROR (c000021a)
    The Winlogon process terminated unexpectedly.
    Code:
    2: kd> db ffffc0003208f590
    ffffc000`3208f590  44 43 4f 4d 20 53 75 6e-75 63 75 73 75 20 dd fe  DCOM Sunucusu ..
    ffffc000`3208f5a0  6c 65 6d 20 42 61 fe 6c-61 74 fd 63 fd 73 fd 20  lem Ba.lat.c.s. 
    ffffc000`3208f5b0  68 69 7a 6d 65 74 69 20-62 65 6b 6c 65 6e 6d 65  hizmeti beklenme
    ffffc000`3208f5c0  64 69 6b 20 62 69 e7 69-6d 64 65 20 73 6f 6e 6c  dik bi.imde sonl
    ffffc000`3208f5d0  61 6e 64 fd 72 fd 6c 64-fd f0 fd 6e 64 61 6e 2c  and.r.ld...ndan,
    ffffc000`3208f5e0  20 57 69 6e 64 6f 77 73-20 fe 69 6d 64 69 20 79   Windows .imdi y
    ffffc000`3208f5f0  65 6e 69 64 65 6e 20 62-61 fe 6c 61 74 fd 6c 6d  eniden ba.lat.lm
    ffffc000`3208f600  61 6c fd 64 fd 72 00 00-01 00 00 00 00 00 00 00  al.d.r..........
    So, the WinLogon (The process which controls the user login) encountered an error. On dumping the error string, we got the above text dump. Looking closely at the text, we see that the DCOM (Basically handles how processes can be run efficiently) service crashed unexpectedly which caused the system to crash.


    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Code:
    0: kd> !irp ffffe000ad6761c0
    Irp is active with 6 stacks 4 is current (= 0xffffe000ad676368)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 ffffe000ac7e3540 00000000 fffff801f1c6837c-ffffd000c41e28f0 Success Error Cancel pending
            \Driver\pci dxgkrnl!DpiFdoPowerCompletionRoutine
       Args: 00000000 00000001 00000001 00000000
     [ 16, 2]   0 e1 ffffe000ad9b11f0 00000000 fffff8031eb3df4c-ffffe000ae39aed8 Success Error Cancel pending
           Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     \Driver\nvlddmkm nt!PopRequestCompletion
       Args: 00000000 00000001 00000001 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe000ae39aed8    
       Args: 00000000 00000000 00000000 00000000
    We can see that the NVIDIA Display driver is blocking the IRP which caused the system to crash.
    Below is a list of 3rd party drivers present on your system -
    Code:
    **************************Sat Jan 31 20:32:40.515 2015 (UTC + 5:30)**************************
    ASMMAP64.sys                Thu Jul  2 14:43:26 2009 (4A4C7A36)
    Tosrfhid.sys                Wed Aug  1 08:20:35 2012 (5018997B)
    bdvedisk.sys                Thu Sep 27 19:07:29 2012 (50645699)
    bdfwfpf.sys                 Wed Oct 17 17:42:10 2012 (507EA09A)
    tosrfbd.sys                 Wed Mar  6 14:12:18 2013 (5137016A)
    atkwmiacpi64.sys            Tue Jul  2 14:05:32 2013 (51D290D4)
    tosrfusb.sys                Tue Jul  9 07:43:48 2013 (51DB71DC)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    TeeDriverx64.sys            Thu Sep  5 23:32:18 2013 (5228C72A)
    DptfDevDram.sys             Sun Sep 29 18:22:38 2013 (52482296)
    DptfDevPch.sys              Sun Sep 29 18:22:38 2013 (52482296)
    DptfDevProc.sys             Sun Sep 29 18:22:41 2013 (52482299)
    DptfManager.sys             Sun Sep 29 18:22:44 2013 (5248229C)
    AsHIDSwitch64.sys           Tue Oct  8 07:15:17 2013 (525363AD)
    bdfndisf6.sys               Wed Nov 13 19:05:12 2013 (52838010)
    AsusTP.sys                  Wed Nov 20 08:17:20 2013 (528C22B8)
    NETwbw02.sys                Wed Dec 25 19:35:47 2013 (52BAE63B)
    avckf.sys                   Thu May  8 19:18:18 2014 (536B8B22)
    xb1usb.sys                  Tue May 27 13:43:13 2014 (53844919)
    iwdbus.sys                  Wed Jun 18 03:24:22 2014 (53A0B90E)
    iaStorA.sys                 Sat Jul 26 03:39:44 2014 (53D2D5A8)
    dump_iaStorA.sys            Sat Jul 26 03:39:44 2014 (53D2D5A8)
    avc3.sys                    Thu Sep 11 14:58:29 2014 (54116B3D)
    igdkmd64.sys                Mon Sep 29 23:21:21 2014 (54299C19)
    avchv.sys                   Fri Oct  3 12:05:34 2014 (542E43B6)
    trufos.sys                  Sat Oct 11 14:31:08 2014 (5438F1D4)
    gzflt.sys                   Wed Oct 22 12:59:01 2014 (54475CBD)
    nvlddmkm.sys                Thu Nov 13 02:21:31 2014 (5463C853)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jan 31 01:02:45.375 2015 (UTC + 5:30)**************************
    dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=Tosrfhid.sys
    http://www.carrona.org/drivers/driver.php?id=bdvedisk.sys
    http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
    http://www.carrona.org/drivers/driver.php?id=tosrfbd.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=tosrfusb.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys
    http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=bdfndisf6.sys
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
    http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
    http://www.carrona.org/drivers/driver.php?id=avckf.sys
    http://www.carrona.org/drivers/driver.php?id=xb1usb.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=avc3.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=avchv.sys
    http://www.carrona.org/drivers/driver.php?id=trufos.sys
    http://www.carrona.org/drivers/driver.php?id=gzflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys

    Kindly follow the below steps -


    1. Please remove all of the ASUS Bloatware from the system since they are known to cause problems. Uninstall the ATK Hotkey utility and install the latest ATK drivers from the support link given below.
    2. Please remove the currently installed NVIDIA Driver using the Display Driver Uninstaller from this **LINK**. Once it has removed the driver, install the latest NVIDIA Driver from the below link.
    3. It seems that you have installed Toshiba's Bluetooth drivers whereas your system has got Bluetooth from another manufacturer. I would suggest you to uninstall the currently installed Toshiba Bluetooth Drivers from Device Manager.
    4. Your BitDefender drivers are also old. I would suggest you to uninstall the currently installed version using this **TOOL** and then install the latest available version.


    Support Link for your laptop - http://www.asus.com/Notebooks_Ultrab...Desk_Download/

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1 SL


    Thank you blueelvis!

    These are the steps I did so far (after ask this question).

    - I reinstalled Windows.
    - Installed all Windows Updates.
    - Installed Bitdefender Total Sec last version. (Actually that was latest version already. But I was upgraded it from free version. Now installed Total Security 2015 directly.)
    - Installed latest driver from Nvidia for 840M.
    - Installed latest ATK hotkey driver from Asus support website.
    - Installed latest touchpad driver (ASUS Smart Gesture) from Asus support website.

    I didn't installed any other driver and seeing 5 unknown driver in device manager.
    I feel my computer is a bit faster and more reliable now.

    NOTE: I tried reinstalling Windows and all drivers 2 times before. But BSOD's occured everytime. Now as a difference I installed Bitdefender Total Sec. directly and didn't installed all the driver. There was no Asus bloatware in my pc and still there is not. No BSOD so far and I undecided about installing other drivers.

    Waiting for your advices.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi underberk ^_^,

    Let me know if you face any further crashes. If you are still facing any problem, kindly re-run the SF Diagnostic Tool and upload the latest ZIP file.
    If the issue has been solved, kindly mark this thread as solved ^_^


    -Pranav
      My System SpecsSystem Spec

Windows 8.1 Single Lang. Consistent BSOD (2 types so far.)
Related Threads
BSOD's - Random, various error types - Win 8.1 in BSOD Crashes and Debugging
So.. I bought a computer off of Craigslist, it worked great for over a month.. I get a razer naga mouse and it started crashing all the time maybe a week or so afterwards.. I made sure all my drivers were up to date but after a couple more crashes it said my copy of Windows 7 wasn't genuine.. I...
Random but consistent BSOD in BSOD Crashes and Debugging
Hi, ever since I bought my ex-demo Sony Vaio Flip 15A, it kept on BSOD randomly. It usually happens when I leave my computer on for long time. In my old laptop, I used to have a faulty ram so I thought they may share the same cause, I did the memory check and the rams are fine. Nothing has been...
I bought a new laptop HP Pavilion 15 and it has a single language windows 8.1 x64 build 9600 installed on it. I purchased and downloaded Windows 8 Pro to install. I created a ISO file on a DVD to install as instructed for a clean install. My problem is that when I load from the DVD the new Win...
Solved Single BSOD when waking up my laptop in BSOD Crashes and Debugging
So a few moments ago I had my first BSOD (since I changed my failing HDD with an SSD). It happened when I opened the lid and was about to enter my password/PIN @Windows 8 lockscreen. I usually press enter on the numpad to bring up the password/PIN prompt screen and when I did that I got a BSOD...
Hello, I have two BSOD problems. One is random, but mostly when I loaded games like BF4 ( 0x124 ) and one that occurs after start or hybernation ( 0x9F ) CPU : Amd phenom II 965 BE @ stock GPU : Amd Radeon HD6770 from Sapphire @ stock MEM: 2x2GB Kingston Valureram 1333 @ stock and 2x2GB...
Hi all, I upgraded to 7 to 8 Pro using usb to do clean install. I want to reinstall again from usb and change the system language from French to English as not everything comes up in English by changing language settings. Device descriptions, system accounts, bitlocker screens are still...
BSOD- different types in BSOD Crashes and Debugging
I keep getting BSOD. I'm running Windows 8 Pro 32 bit. 2GB RAM. AMD Athlon 64 Processor 4000+ 64GHz Here are the latest ones: MEMORY_MANAGEMENT 0x0000001a Caused by driver: ntoskrnl.exe IRQL_NOT_LESS_OR_EQUAL 0x0000000a Caused by driver: ntoskrnl.exe
Eight Forums Android App Eight Forums IOS App Follow us on Facebook