Windows 8 and 8.1 Forums


Page_Fault_In_Nonpaged_Area (win32k.sys)

  1. #1


    Posts : 6
    Windows 8.1

    Page_Fault_In_Nonpaged_Area (win32k.sys)


    For a little over a week now, I have been getting BSODs randomly, sometimes several times a day. The error tells me, Your pc ran into a problem and needs to restart. We're just collecting some error info and then we'll restart for you. If you'd like to know more, you can search online later for this error; Page_Fault_In_Nonpaged_Area (win32k.sys).

    I have a Dell Inspiron 15 laptop, running Windows 8.1 - 64 Bit. I have 6.00 GB Ram (5.88 GB usable). I have an Intel Core i.5-4200u CPU @ 1.60 Hz 2.36 Hz. I have taken all of the important updates that Windows said my pc needed. I updated (I thought a couple of drivers via Dell. Nothing has helped.

    It happens at all different times, doing all different things. Dump files tell me a different driver almost every time. I don't know what to do. Any help you could give me would be greatly appreciated. Thank you.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Uninstall SAS, run SFC, SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
    Memtest86+ for eight passes. RAM - Test with Memtest86+ - Windows 7 Help Forums
    Code:
    SASKUTIL64.SYS Tue Jul 12 23:00:01 2011  (4E1CB5D1) 
    SUPERAntiSpyware 
    http://www.carrona.org/drivers/driver.php?id=SASKUTIL64.SYS 
    
    SASDIFSV64.SYS Fri Jul 22 01:03:00 2011 (4E28B024)  
    SUPERAntiSpyware 
    http://www.carrona.org/drivers/driver.php?id=SASDIFSV64.SYS 
    
    GEARAspiWDM.sys Thu May 3  21:56:17 2012 (4FA2E2E1) 
    CD-ROM Class Filter Driver by Gear  Software.[br]Also comes with iTunes 
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
    
    DellRbtn.sys Fri Aug 3  23:32:54 2012 (501C4386) 
    OSR Open Systems Resources Airplane Mode Switch  Driver (as the driver name states 
    http://www.carrona.org/drivers/driver.php?id=DellRbtn.sys 
    
    Rt630x64.sys Fri Dec 28 01:04:06  2012 (50DCE1F6) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    athw8x.sys Thu Feb 21 04:50:31  2013 (51259987) 
    Atheros Wireless LAN Driver 
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys 
    
    iaStorA.sys Mon Apr 22 21:38:05  2013 (5175919D) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    dump_iaStorA.sys Mon Apr 22  21:38:05 2013 (5175919D) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys 
    
    RTKVHD64.sys Fri May 31  21:49:34 2013 (51A8FECE) 
    Realtek High Definition Audio Function Driver  
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    SynTP.sys Sat Aug 24 00:48:44  2013 (5217E6CC) 
    Synaptic Touch Pad Driver 
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys 
    
    Smb_driver_Intel.sys Sat Aug 24  00:51:21 2013 (5217E769) 
    
    Smb_driver_Intel.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    RtsUVStor.sys Fri Nov 1 08:34:22 2013  (5273597E) 
    Realtek Semiconductor Corp USB Mass Storage Driver[br] 
    http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys 
    
    TeeDriverx64.sys Wed Nov 27  18:56:32 2013 (52963250) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    btath_bus.sys Mon Jan 20  15:20:21 2014 (52DD30A5) 
    Atheros BlueTooth driver 
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys 
    
    iwdbus.sys Tue Jun 17 23:54:22  2014 (53A0B90E) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    igdkmd64.sys Mon Sep 29 19:51:21  2014 (54299C19) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    VBoxAswDrv.sys Wed Nov 5 12:58:43  2014 (545A10F3) 
    
    VBoxAswDrv.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    aswMonFlt.sys Thu Nov 6 13:53:07 2014  (545B6F33) 
    avast! File System Minifilter Driver 
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys 
    
    aswRvrt.sys Thu Nov 6 13:53:22  2014 (545B6F42) 
    Avast! Revert driver[br](Likely a boot driver) 
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys 
    
    aswVmm.sys Thu Nov 6 13:53:31 2014  (545B6F4B) 
    avast! VM Monitor driver 
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys 
    
    aswRdr2.sys Thu Nov 6 13:54:02 2014  (545B6F6A) 
    avast! TDI Redirect Driver 
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys 
    
    aswHwid.sys Thu Nov 6 13:55:01  2014 (545B6FA5) 
    avast! HWID driver 
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys 
    
    aswSP.sys Thu Nov 6 14:09:55 2014  (545B7323) 
    avast! Self Protection Driver 
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys 
    
    aswStm.sys Thu Nov 6 14:11:00 2014  (545B7364) 
    avast! Antivirus Stream Filter driver 
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys 
    
    aswSnx.sys Fri Nov 21 12:17:12 2014  (546F1F38) 
    avast! Virtualization Driver 
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys 
    
    
    
    Debug session time: Sat Jan  31 23:35:31.794 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\013115-17437-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 0:35:03.691  
    Probably caused by : win32k.sys ( win32k!memcpy+a5 ) 
    BugCheck 50,  {fffff90140201000, 0, fffff960001b81e5, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960001b81e5, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: winword.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A08 
    BiosReleaseDate =  04/30/2014 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Jan 31 23:00:03.850 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\013115-17625-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 1:45:24.750  
    Probably caused by : win32k.sys ( win32k!memcpy+a5 ) 
    BugCheck 50,  {fffff90140201000, 0, fffff960002561e5, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960002561e5, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: winword.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A08 
    BiosReleaseDate =  04/30/2014 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Jan 31 21:14:17.289 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\013115-19578-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 0:52:54.187  
    Probably caused by : win32k.sys ( win32k!memcpy+a5 ) 
    BugCheck 50,  {fffff90140201000, 0, fffff960001fb1e5, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960001fb1e5, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: iexplore.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A08 
    BiosReleaseDate =  04/30/2014 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Jan 31 20:20:58.093 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\013115-18093-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 2:51:05.988  
    Probably caused by : win32k.sys ( win32k!memcpy+a0 ) 
    BugCheck 50,  {fffff90140201000, 0, fffff960001931e0, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960001931e0, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: winword.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A08 
    BiosReleaseDate =  04/30/2014 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Jan 31 17:29:31.108 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\013115-21125-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 0:42:28.013  
    Probably caused by : win32k.sys ( win32k!memcpy+a0 ) 
    BugCheck 50,  {fffff90140201000, 0, fffff960000aa1e0, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960000aa1e0, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: explorer.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A08 
    BiosReleaseDate =  04/30/2014 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Fri Jan 30 03:00:42.816 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012915-21312-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 1 days 2:12:01.712  
    Probably caused by : win32k.sys ( win32k!memcpy+a0 ) 
    BugCheck 50,  {fffff90140201000, 0, fffff960001bf1e0, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960001bf1e0, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: iexplore.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A08 
    BiosReleaseDate =  04/30/2014 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Thu Jan 29 00:48:19.880 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012815-24734-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days  18:59:57.778 
    Probably caused by : win32k.sys ( win32k!memcpy+a0 )  
    BugCheck 50, {fffff90140201000, 0, fffff960001cb1e0, 0} 
    BugCheck Info:  PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960001cb1e0, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: explorer.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A08 
    BiosReleaseDate =  04/30/2014 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Jan 28 05:48:00.799 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012715-22703-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 3:16:33.698  
    Probably caused by : win32k.sys ( win32k!memcpy+a0 ) 
    BugCheck 50,  {fffff90140201000, 0, fffff9600017b1e0, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff9600017b1e0, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: explorer.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A08 
    BiosReleaseDate =  04/30/2014 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Jan 28 02:31:06.285 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012715-22000-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 3:11:47.190  
    Probably caused by : win32k.sys ( win32k!memcpy+a0 ) 
    BugCheck 50,  {fffff90140201000, 0, fffff960002221e0, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960002221e0, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: iexplore.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A08 
    BiosReleaseDate =  04/30/2014 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Jan 27 22:13:12.511 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012715-33625-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days  15:24:30.411 
    Probably caused by : win32k.sys ( win32k!memcpy+a0 )  
    BugCheck 50, {fffff90140201000, 0, fffff960001ba1e0, 0} 
    BugCheck Info:  PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960001ba1e0, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: iexplore.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A08 
    BiosReleaseDate =  04/30/2014 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Jan 27 06:48:20.952 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012615-28250-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 1 days 2:13:45.854  
    Probably caused by : win32k.sys ( win32k!memcpy+a5 ) 
    BugCheck 50,  {fffff90140201000, 0, fffff960000811e5, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960000811e5, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: iexplore.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A08 
    BiosReleaseDate =  04/30/2014 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sun Jan 25 15:58:33.529 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012515-18296-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  15:10:23.425 
    Probably caused by : win32k.sys ( win32k!memcpy+a5 )  
    BugCheck 50, {fffff90140201000, 0, fffff960001531e5, 0} 
    BugCheck Info:  PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960001531e5, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: explorer.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A08 
    BiosReleaseDate =  04/30/2014 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sun Jan 25 00:47:49.733 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012415-28312-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 1:25:21.634  
    Probably caused by : win32k.sys ( win32k!memcpy+a0 ) 
    BugCheck 50,  {fffff90140201000, 0, fffff9600015e1e0, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff9600015e1e0, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: rundll32.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A08 
    BiosReleaseDate =  04/30/2014 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Jan 24 22:24:42.821 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012415-20953-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 2:12:44.723  
    Probably caused by : win32k.sys ( win32k!memcpy+a0 ) 
    BugCheck 50,  {fffff90140201000, 0, fffff960001ed1e0, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960001ed1e0, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: winword.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A08 
    BiosReleaseDate =  04/30/2014 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Jan 24 20:11:20.048 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012415-19828-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  20:08:02.952 
    Probably caused by : win32k.sys ( win32k!memcpy+a0 )  
    BugCheck 50, {fffff90140201000, 0, fffff960001241e0, 0} 
    BugCheck Info:  PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960001241e0, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: csrss.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A08 
    BiosReleaseDate =  04/30/2014 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Fri Jan 23 22:37:49.948 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012315-81937-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:09:08.853  
    Probably caused by : win32k.sys ( win32k!memcpy+a0 ) 
    BugCheck 50,  {fffff90140201000, 0, fffff960000be1e0, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960000be1e0, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: SynTPEnh.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A06 
    BiosReleaseDate =  09/27/2013 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Fri Jan 23 21:50:58.209 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012315-20984-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 4:36:40.113  
    Probably caused by : win32k.sys ( win32k!memcpy+a5 ) 
    BugCheck 50,  {fffff90140201000, 0, fffff960000e51e5, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960000e51e5, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: explorer.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A06 
    BiosReleaseDate =  09/27/2013 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Jan 21 20:29:36.047 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012115-22546-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:08:25.952  
    Probably caused by : win32k.sys ( win32k!memcpy+a5 ) 
    BugCheck 50,  {fffff90140201000, 0, fffff960001161e5, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960001161e5, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: avastui.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A06 
    BiosReleaseDate =  09/27/2013 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Jan 21 19:39:33.205 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012115-52921-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:21:47.108  
    Probably caused by : win32k.sys ( win32k!memcpy+a0 ) 
    BugCheck 50,  {fffff90140201000, 0, fffff960002281e0, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960002281e0, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: iexplore.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A06 
    BiosReleaseDate =  09/27/2013 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Jan 21 19:17:06.019 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012115-79906-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  21:34:47.924 
    Probably caused by : win32k.sys ( win32k!memcpy+a5 )  
    BugCheck 50, {fffff90140201000, 0, fffff960001e81e5, 0} 
    BugCheck Info:  PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960001e81e5, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: iexplore.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A06 
    BiosReleaseDate =  09/27/2013 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Jan 20 21:41:51.613 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012015-83250-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  19:29:18.518 
    Probably caused by : win32k.sys ( win32k!memcpy+a5 )  
    BugCheck 50, {fffff90140201000, 0, fffff960002411e5, 0} 
    BugCheck Info:  PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff90140201000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960002411e5, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: explorer.exe 
    FAILURE_BUCKET_ID: AV_win32k!memcpy  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    
    BiosVersion = A06 
    BiosReleaseDate =  09/27/2013 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  3537  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Feb 02 19:52:30 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 02 19:52:30 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 02 19:52:30 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8.1


    I want to thank you softwaremaniac for taking time to help me. I really appreciate it! I uninstalled SAS like you said to. I then ran System File Checker 4 times. Each time it said, "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log/windir/Logs/CBS/CBS.log (which I can not make heads or tales of). For example C:Windows/Logs/CBS/CBS.log. Note that logging is currently not supported in offline servicing scenarios. I then tried some of the other suggestions that the forum had listed under "if the files checker found some problems that it could not fix"; all to no avail. I was not able to do any of those suggestions. I then attempted to run the memtest86. I looked in the Bios and could not find a way to change my pc to load from USB. I finally found a link that I thought might be it and upon clicking on it, a bunch of horizontal colored lines came on the screen, followed by a pop up asking if I had seen the lines. I clicked yes and it immediately took me to ePSA Pre-boot system assessment and began testing my system health (including memory). I never saw anything that said passes (as in 8 passes), however when it was finished after a couple of hours, it said that it found no problems and saved the results to my USB stick. It is on the USB stick and is titled Multi Boot. Was that the memtest? I have a feeling it wasn't. However, I have not been getting the BSOD, praise God. Thank you again for all of your help. If you have anything else to add, I would appreciate any input. Have a blessed day!
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Boot to Safe Mode.

    Go to Start > All Programs > Accessories > Command Prompt
    Right-click the Command Prompt, and select: Run as Administrator

    At the Command Prompt, copy/paste (with the mouse) the following text inside the code box below, and press: Enter

    Code:

    @echo off
    rem delete old files
    del /q %windir%\logs\cbs\cbs.log
    del /q c:\sfcdetails.txt
    rem run sfc
    sfc /scannow
    rem filter out non essential junk from the cbs.log
    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >c:\sfcdetails.txt
    rem open details in notepad
    notepad c:\sfcdetails.txt
    rem optional command to shut down & restart pc after running. this may be needed if
    rem sfc replaces some critical files. uncomment (remove the 'rem') to activate.
    rem shutdown -r
    exit


    When sfc is done, a file named sfcdetails.txt appears.
    Please save the sfcdetails.txt file to the Desktop, and post it in your reply.
    After that run a normal SFC within Windows and it should say no integrity violations....
    Attach CBS log if that doesn't work.
    And no, that wasn't Memtest86+
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8.1

    sfcdetails


    Here is the file you asked for. Thank you.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    Windows 8.1

    CBS.log


    The normal sfc/scannow still said the same thing as before. Here is the CBS log file you asked for. Thank you.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    Your system files are damaged. Follow the instructions on the link above.
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    Windows 8.1


    Followed guide that you gave me...FIXED
    You are so smart and I am so grateful! Thank you so much for your patience with me and for devoting your time to helping people who haven't got a clue. You are amazing! Thank you! Have a very blessed day.
      My System SpecsSystem Spec

Page_Fault_In_Nonpaged_Area (win32k.sys)
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