Windows 8 and 8.1 Forums


BSOD after Bios update, and fresh install of Windows 8

  1. #1


    Posts : 8
    Windows 8

    BSOD after Bios update, and fresh install of Windows 8


    Hi,

    This is my 1st BSOD after I did a Bios update on my laptop, followed by a fresh install of Windows 8 Pro. It occurred during my installation of drivers. The BSOD Error message was: Driver Power State Failure. The dump file is attached if anyone can help take a look at it, as its got me worried. The main reason I did a bios update was due to the multiple BSOD I had on my previous Bios.

    I did try to open up the Dump file, but have no idea on how to read it. However it did mention the file name ntoskrnl.exe. From online searches, the file is related to my kernel? Does this means I installed the Bios wrongly?

    If it matters, during Bios installation, I had to update the EC 1st followed by Bios update which had 2 executable files to run.

    Note:
    -Bios updated myself, obtained form laptop manufacturer

    Edit: Uploaded Files as according to posting instructions. (Running the SF Debug Tool)

    If it's I would like to learn how to read these files to solve problems myself if possible. I used WinDbg to open the dumb file, but got lost after that. Possibly tell my how you found the cause of the problem?

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Get all available Windows updates, update your chipset driver and your Bluetooth filter driver.
    Code:
    btfilter.sys Fri Jun 29 09:00:07 2012 (4FED5277) 
    Atheros Bluetooth  Driver 
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys 
    
    HECIx64.sys Tue Jul 3 00:14:58  2012 (4FF21D62) 
    Intel Management Engine Interface 
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys 
    
    AMPPAL.sys Tue Jul 17 09:35:22  2012 (500515BA) 
    Intelฎ Centrinoฎ Bluetooth 3.0 + High Speed Virtual Adapter  driver 
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys 
    
    intelppm.sys Thu Jul 26 04:26:48  2012 (5010AAE8) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    dump_storahci.sys Thu Jul 26  04:30:35 2012 (5010ABCB) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    RtkBtfilter.sys Thu Jul 26  05:16:50 2012 (5010B6A2) 
    Filter Driver for the Realtek Bluetooth  Chip[br]lenovo: Realtek Bluetooth 4.0 driver for Windows 8 (64-bit) 
    http://www.carrona.org/drivers/driver.php?id=RtkBtfilter.sys 
    
    btmaux.sys Mon Aug 27 06:21:13  2012 (503AF5B9) 
    Intel Bluetooth Auxiliary Service 
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys 
    
    btath_bus.sys Mon Jan 21 10:18:42  2013 (50FD07F2) 
    Atheros BlueTooth driver 
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys 
    
    bwcW8x64.sys Wed Feb 13 18:25:48  2013 (511BCC9C) 
    Killer Bandwidth Control Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys 
    
    akw8x64.sys Wed Aug 28 22:32:15  2013 (521E5E4F) 
    Qualcomm Atheros Killer driver 
    http://www.carrona.org/drivers/driver.php?id=akw8x64.sys 
    
    nvlddmkm.sys Thu Aug 29 23:39:12  2013 (521FBF80) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    nvpciflt.sys Thu Aug 29 23:39:37  2013 (521FBF99) 
    nVidia 3D Vision Display driver 
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys 
    
    igdkmd64.sys Fri Sep 26 15:42:04  2014 (54256D2C) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    
    
    Debug session time: Sat  Jan 31 23:57:48.707 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\020115-7781-01.dmp] 
    Built by:  9200.16384.amd64fre.win8_rtm.120725-1247 
    System Uptime: 0 days 0:13:00.402  
    *** WARNING: Unable to verify timestamp for btfilter.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for btfilter.sys  
    Probably caused by : usbhub.sys 
    BugCheck 9F, {3, fffffa801074b060,  fffff88000a877e0, fffffa800e3feb40} 
    BugCheck Info: DRIVER_POWER_STATE_FAILURE  (9f) 
    Bugcheck code 0000009F 
    Arguments: 
    Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
    Arg2:  fffffa801074b060, Physical Device Object of the stack 
    Arg3:  fffff88000a877e0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
    Arg4: fffffa800e3feb40, The blocked  IRP 
    BUGCHECK_STR: 0x9F 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x9F_3_RtkBtfilter_IMAGE_usbhub.sys 
    MaxSpeed: 2600 
    CurrentSpeed: 2594  
    BiosVersion = 4.6.5 
    BiosReleaseDate = 02/01/2013 
    SystemManufacturer  = CLEVO 
    SystemProductName = P15xEMx  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2015 Feb 03 10:57:50 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 03 10:57:50 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 03 10:57:50 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8


    Hello,

    Thank you for you're reply.
    I have installed the required drives and updated my laptop as listed above. Hoverer, multiple of the links to drivers listed, do not have any download or actual drivers to download, but i have searched online and tried to installed them either way. However recently i faced another BSOD, or should i say a few.

    Also, i have a internet connectivity problem. I constantly require to reset my network adapter to use my internet. My wifi works but would suddenly stop. The internet icon however does not show disconnected or limited access but i wont be able to surf at all. Once i click troubleshoot problems, it would reset the network driver, and the internet works back to normal. This could continue in cycles through my use

    Could you please find the cause of my issues?
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Disabled device: Qualcomm Atheros AR3012 Bluetooth 4.0 + HS USB\VID_0CF3&PID_3004\6&7C85E8B&0&4 This device is disabled.

    Enable it and update drivers.

    Disable nVidia Streaming Kernel Service within services.msc.

    If you continue to experience BSODs, please let me know and enable Driver Verifier according to these instructions: Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista - Sysnative Forums
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    Windows 8


    Hi, sorry i think i jumped to conclusion too quick. My laptop has faced 2 BSOD soon after marking this thread as resolved. This was 1-2 weeks ago. The BSOD is DPC watchdog violation. Both BSOD happened during gaming. The game would lagg badly amd finally BSOD. Many times when i play games it hard lagg and the games stop responding wihtout BSODs. I have attached the files, also i just started running the driver verification, will update after 24 hours (Driver verification need to run for 24hrs right?)

    Also, regarding the device: Qualcomm Atheros AR3012 Bluetooth 4.0, i have enable it aand updated as requested (there was no updated for it), can i disable it as its the Bluetooth function in my laptop and i rarely use it.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    Your GPU driver appears to have caused these crashes, please try another version from your laptop's manufacturer's site.
      My System SpecsSystem Spec

  7. #7


    Posts : 8
    Windows 8


    Hi, When i install the nvidia driver obtained form the sager website i get BSOD driver verifier detected violation when i try to restart. So after disabling the verifier, i am able to start my computer. However, when i play games i experience extreme lag, and found the cause of the issue being that the game was using the intergrated graphics (HD 4000) and not the gtx 680m. However even when i choose to start he game with the game with the gtx 680m, it still starts with the HD4000. I know this because in my notification bar it tell me the Nvidia gpu activity.

    Is there a solution to this?

    Note, i was also told that the driver was old and was asked to update in Geforce Experience, after updating, when i play games, the same issue returned, BSOD DPC_watchdog violation.

    Attached is the zip file, inside the latest BSOD log is the DPC_watchdog violation, after that is 3 BSOD driver verifier detected violation.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    I would suggest you to uninstall the currently installed nVidia Driver using the Display Driver Tool from this **LINK**. Once it has removed the drivers, reinstall the latest drivers from the nVidia Website and see if the crashes persist or not.

    Code:
    OpenHardwareMonitor.sys Sat Jul 26 15:29:37 2008  (488B26C1) 
    
    OpenHardwareMonitor.sys - this driver hasn't been added to  the DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    GEARAspiWDM.sys Thu May 3 21:56:17 2012  (4FA2E2E1) 
    CD-ROM Class Filter Driver by Gear Software.[br]Also comes with  iTunes 
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
    
    HECIx64.sys Tue Jul 3 00:14:58  2012 (4FF21D62) 
    Intel Management Engine Interface 
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys 
    
    RtsBaStor.sys Tue Jul 3 07:55:21  2012 (4FF28949) 
    Realtek Pcie CardReader Driver for 2K/XP/Vista/Win7 
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys 
    
    iaStorA.sys Mon Jul 9 22:42:33  2012 (4FFB4239) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    ICCWDT.sys Tue Jul 17 13:04:30  2012 (500546BE) 
    IIntel(R) Watchdog Timer Driver 
    http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys 
    
    iocbios2.sys Tue Aug 14 00:57:20  2012 (50298650) 
    Intel Extreme Tuning Utility Performance Tuning Driver  
    http://www.carrona.org/drivers/driver.php?id=iocbios2.sys 
    
    SynTP.sys Sat Aug 25 01:20:26  2012 (50380C3A) 
    Synaptic Touch Pad Driver 
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys 
    
    Rt630x64.sys Fri May 10 11:59:08  2013 (518CC4EC) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    akw8x64.sys Wed Aug 28 22:32:15  2013 (521E5E4F) 
    Qualcomm Atheros Killer driver 
    http://www.carrona.org/drivers/driver.php?id=akw8x64.sys 
    
    btfilter.sys Wed Sep 18 10:42:54  2013 (5239678E) 
    Atheros Bluetooth Driver 
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys 
    
    iwdbus.sys Thu Mar 13 22:59:14  2014 (53222A32) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    xusb22.sys Tue Mar 18 09:18:41 2014  (53280161) 
    Xbox 360 Wireless Receiver driver 
    http://www.carrona.org/drivers/driver.php?id=xusb22.sys 
    
    IntcDAud.sys Tue Sep 9 14:13:01  2014 (540EEECD) 
    Intel Graphics Media Accelerator HD Driver 
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys 
    
    SCDEmu.SYS Wed Oct 8 15:09:34  2014 (5435378E) 
    
    SCDEmu.SYS - this driver hasn't been added to the DRT as of  this run. Please search Google/Bing for the driver if additional information is  needed. 
    
    SbieDrv.sys Tue Oct 14 21:18:54 2014 (543D771E)  
    Sandboxie Kernel Mode Driver 
    http://www.carrona.org/drivers/driver.php?id=SbieDrv.sys 
    
    nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
    NVIDIA Virtual Audio Driver 
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys 
    
    igdkmd64.sys Mon Dec 15 05:32:12  2014 (548E644C) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    nvpciflt.sys Fri Mar 13 16:32:00  2015 (550302F0) 
    nVidia 3D Vision Display driver 
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys 
    
    nvlddmkm.sys Fri Mar 13 16:39:56  2015 (550304CC) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    idmwfp.sys Thu Mar 19 02:10:48  2015 (550A2218) 
    Internet Download Manager 
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys 
    
    
    
    Debug session time: Fri Mar  20 22:42:33.691 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\032115-13140-01.dmp] 
    Built by:  9600.17668.amd64fre.winblue_r8.150127-1500 
    System Uptime: 0 days  23:17:04.422 
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys  
    *** ERROR: Module load completed but symbols could not be loaded for  nvlddmkm.sys 
    Probably caused by : nvlddmkm.sys ( nvlddmkm+2c9be )  
    BugCheck 133, {0, 501, 500, 0} 
    BugCheck Info: DPC_WATCHDOG_VIOLATION  (133) 
    Bugcheck code 00000133 
    Arguments: 
    Arg1: 0000000000000000,  A single DPC or ISR exceeded its time allotment. The offending 
    component can  usually be identified with a stack trace. 
    Arg2: 0000000000000501, The DPC  time count (in ticks). 
    Arg3: 0000000000000500, The DPC time allotment (in  ticks). 
    Arg4: 0000000000000000 
    BUGCHECK_STR: 0x133  
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    PROCESS_NAME: System  
    FAILURE_BUCKET_ID: 0x133_DPC_nvlddmkm+2c9be 
    MaxSpeed: 2600  
    CurrentSpeed: 2594 
    BiosVersion = 4.6.5 
    BiosReleaseDate = 02/01/2013  
    SystemManufacturer = CLEVO 
    SystemProductName = P15xEMx  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Thu Mar 19 16:26:51.158 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\031915-11593-01.dmp] 
    Built by:  9600.17668.amd64fre.winblue_r8.150127-1500 
    System Uptime: 0 days 0:00:17.930  
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for nvlddmkm.sys  
    Probably caused by : nvlddmkm.sys ( nvlddmkm+13fb9e ) 
    BugCheck C4,  {4100b, fffff801700bef60, 0, 0} 
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION  (c4) 
    Bugcheck code 000000c4 
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)  
    Arguments: 
    Arg1: 000000000004100b, ID of the 'RequestedPowerIrp' rule  that was violated. 
    Arg2: fffff801700bef60, A pointer to the string  describing the violated rule condition. 
    Arg3: 0000000000000000, Reserved  (unused). 
    Arg4: 0000000000000000, Reserved (unused). 
    BUGCHECK_STR:  0xc4_RequestedPowerIrp_XDV 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0xc4_RequestedPowerIrp_XDV_VRF_nvlddmkm+13fb9e 
    MaxSpeed: 2600  
    CurrentSpeed: 2594 
    BiosVersion = 4.6.5 
    BiosReleaseDate = 02/01/2013  
    SystemManufacturer = CLEVO 
    SystemProductName = P15xEMx  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2015 Mar 21 19:21:21 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Mar 21 19:21:21 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Mar 21 19:21:21 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    Windows 8


    Hi, ok, i actually just did a fresh install using the Display Driver Uninstaller and installed the Nvidia Driver from the Sager Website, and now most of my games wont launch, some will launch and would stop responding immediately, other will appear in the task manger when launch but disappear soon after.

    I did this before i saw yore reply, and will now try to do as you said. Will update soon. Just wanted to inform you. Thx
      My System SpecsSystem Spec

  10. #10


    Posts : 8
    Windows 8


    After following your instruction and doing a clean install on the latest drivers, i no longer experience BSOD (So far), however when i play games now, they stop responding followed by the audio crackling.


    I have found the source of this to be due to the display driver not responding and recovering. This happens just before the application hangs. On the Event Viewer it is listed as: Display driver nvlddmkm stopped responding and has successfully recovered. This is seen to happen all the time (Havnt one I, started playing a game, and stoped before it hang). Is there a solution for this?
      My System SpecsSystem Spec

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BSOD after Bios update, and fresh install of Windows 8
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