Windows 8 and 8.1 Forums


BSOD: mostly Memory Management, also Kernal + Pool Header

  1. #1


    Posts : 28
    Windows 8.1

    BSOD: mostly Memory Management, also Kernal + Pool Header


    First post here, let me know if I need to include anything else, and thanks in advance

    I have been getting memory management BSODs left and right, but I have seen a kernal security check failure and a bad pool header. This has been happening since before I upgraded from 7 to 8, so I'm guessing it's hardware? In Win7 I started getting BSODs, mainly while playing games (since that is what I use it for mostly). Chrome also crashed a lot. I figured I put something on there I shouldn't have, so I decided to wipe it and start fresh with a my student copy of Win8.

    With a clean slate (SSD and HDD formatted), the problem was still there. However, in Win8 I could see that it was a memory management error. I looked it up and learned about checking my RAM, so I ran Windows Memory Diagnostic, which didn't find any error, and memtest, which crashed every time. Tested my RAM in another system and it passed. Long story short: after RMAs and sending parts in, I'm sitting with a new motherboard and cpu, and the problem is still there.

    Components and what (if anything) I've done to test them:

    Old CPU: AMD FX-8150
    Current CPU: AMD FX-8350
    (brand new) With the new cpu but old motherboard, memtest still crashed.

    Old Motherboard: Gigabyte GA-990XA-UD3
    Current Motherboard: ASRock Fatali1ty 990FX Killer
    (brand new) After swapping the motherboard, memtest now completes.

    GPU: ASUS EAH6850 DC/2DIS/1GD5/V2 Radeon HD 6850
    I don't know how to test this. I made sure the drivers were up to date.

    PSU: Cooler Master GX - 750W
    Used a DMM to test every pin, it works fine. I also tried putting another psu in from a different (working) system, and the problem persists.

    RAM: G.SKILL Ripjaws Series 16GB (4x4GB) DDR3 1333
    Passes windows memory diagnostic and memtest.

    SSD: OCZ Agility 3 AGT3-25SAT3-120G
    HDD: Seagate Barracuda Green ST2000DL003 2TB 5900 RPM
    Disk check doesn't show anything wrong with these. I was able to update the firmware on the SSD, but trying to update the HDD crashed. I've tried disconnecting each one to use only the other, but the problem persists.

    Optical Drive: Samsung 22X DVD Burner SATA Model SH-222BB/BEBE - OEM
    (don't know if this matters, but it's connected, so maybe?)

    I have attached the zip file from the SF Debug Tool. I can add some MEMORY.dmp files and minidump files if that will help. Again, let me know if I need to do something differently. And thanks for the help

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    This might be a stupid question to ask, but have you tested each stick separately for at least eight passes using Memtest86+?
    RAM - Test with Memtest86+ - Windows 7 Help Forums
      My System SpecsSystem Spec

  3. #3


    Sunnyvale, CA USA
    Posts : 283
    Windows 8.1 Pro with Media Center (64-bit)


    That list of parts sounds like you intend to overclock.
    Maybe overclocking is set too high?
      My System SpecsSystem Spec

  4. #4


    Posts : 28
    Windows 8.1


    Definitely not a stupid question. I'm a noob, so ask me everything. I've run memtest with one pass on all four sticks at once. Is it standard to run eight passes? I'll give it a shot on each stick individually.
      My System SpecsSystem Spec

  5. #5


    Posts : 28
    Windows 8.1


    I don't even know how to overclock
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    Yes, run it individually and eight passes, per RAM stick please.
      My System SpecsSystem Spec

  7. #7


    Posts : 28
    Windows 8.1


    Two sticks with no errors (8 passes on one, 11 on the other). Should be done with the others sometime tomorrow evening. Assuming no errors are found, what should be my next step? And thanks for being willing to help.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    When everything is complete, if no errors are detected, then please enable this and wait for another crash: Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista - Sysnative Forums
      My System SpecsSystem Spec

  9. #9


    Posts : 28
    Windows 8.1


    All 4 sticks tested (8, 11, 9, and 8 passes) and no errors found. I'll try the driver verifier and post again when it crashes.
      My System SpecsSystem Spec

  10. #10


    Posts : 28
    Windows 8.1


    Got a crash. Was just looking at a webpage on Chrome when it gave a BSOD with an error irql_not_less_or_equal. Don't remember seeing that one before. Happened not terribly long after installing the AMD driver for the Radeon HD 6850, but I don't know if that's the issue because I was getting BSODs before that driver was installed too.

    Anyway, I have attached the minidump. I couldn't attach the MEMORY.dmp file because it is too large (~600MB, or ~89MB zipped). Is there another way to post this? I ran windbg (x64) but have no idea what it means, so I attached the results too.

    Attachment 57430
    Attachment 57432
    Last edited by Pandito; 02 Feb 2015 at 19:18. Reason: Put analysis in file instead of pasting. Looks nicer.
      My System SpecsSystem Spec

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BSOD: mostly Memory Management, also Kernal + Pool Header
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