Windows 8 and 8.1 Forums

BSOD: mostly Memory Management, also Kernal + Pool Header

  1. #31

    Posts : 2,480
    Windows 10 Pro x64

    Try the workaround for the Killer Ethernet I told you about, so we can be sure that all has been done driver wise.

      My System SpecsSystem Spec

  2. #32

    Posts : 28
    Windows 8.1

    Looking at your post (#12) about killer, I already stopped the killer service and disabled the startup for installshield.

    I just renamed KillerService.exe to KillerService.BAD. There were and networkmanager.exe_(numbers).exe and a NewShortcut1_(numbers).exe, all of which I changed the extension too .BAD.
    Last edited by Pandito; 04 Feb 2015 at 17:40. Reason: clarification
      My System SpecsSystem Spec

  3. #33

    Posts : 2,480
    Windows 10 Pro x64

    OK. We'll see if you did it right.
      My System SpecsSystem Spec

  4. #34

    Posts : 28
    Windows 8.1

    After I made the changes I restarted the comp. I loaded a game, and it crashed. No BSOD, just black, then my computer was booting. Dumps attached.

    Attachment 57513
    Attachment 57514
      My System SpecsSystem Spec

  5. #35

    Posts : 28
    Windows 8.1

    My GPU has a 3 year limited warranty on it. Should I just send it in to ASUS and say BSOD memory dump analysis told me it was bad?
      My System SpecsSystem Spec

  6. #36

    Posts : 2,480
    Windows 10 Pro x64

    Not just yet. Try another driver version. Run Prime95: All three tests (Small FFTs, Large FFTs, Blend) for 3-4 hours each or until fail -
      My System SpecsSystem Spec

  7. #37

    Posts : 28
    Windows 8.1

    Sounds good. I won't get to this until later today, and given the length I will probably reply with the results tomorrow morning.
      My System SpecsSystem Spec

  8. #38

    Posts : 28
    Windows 8.1

    Booted up my desktop to run the tests and it had to reboot the process. Dumps attached.

    Started running prime95. CPU was sitting at about 88C at 100% load (35-40C at 0%). The core was hot during testing too. This seemed high, so I stopped the test. Should I reapply thermal paste?

    Attachment 57543
    Attachment 57544
      My System SpecsSystem Spec

  9. #39

    Posts : 2,480
    Windows 10 Pro x64

    Yes, you should. That temp is extremely high. The cause was AMD HD Audio driver.
    bwcW8x64.sys Wed Feb 13 18:25:48 2013 (511BCC9C) 
    Killer Bandwidth  Control Filter Driver 
    e22w8x64.sys  Wed Mar 20 22:24:01 2013 (514A28F1) 
    Killer Networks Ethernet  Card. Driver dated Mon Dec 3 10:42:37 2012 (? and earlier) has Qualcomm Atheros  Killer Service BSOD issue. Workaround here:  MSI USA - Online Technical Support FAQ  [br][br]If the above workaround does not work, it is advised to install the  drivers only by following this post - 
    hiber_storport.sys Thu Aug 22  13:40:18 2013 (5215F8A2) 
    Driver created to provide disk access during crash  dump file generation. I suspect that these are generated for crashes that occur  during hibernation/sleep transitions. 
    dump_storahci.sys Thu Aug  22 13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during  crash dump file generation 
    AMDACPKSL.SYS Sun Jun 22  04:31:43 2014 (53A6400F) 
    included in the AMD/ATI Catalyst WDM drivers  package 
    AtihdWB6.sys Sun Jun 22 04:32:00  2014 (53A64020) 
    AMD High Definition Audio Function Driver 
    atikmpag.sys Fri Nov 21 03:08:54  2014 (546E9EB6) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    atikmdag.sys Fri Nov 21 03:30:27  2014 (546EA3C3) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    Debug session time: Thu  Feb 5 23:20:56.427 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\020515-9765-01.dmp] 
    Built by:  9600.16384.amd64fre.winblue_rtm.130821-1623 
    System Uptime: 0 days  22:34:51.276 
    *** WARNING: Unable to verify timestamp for AtihdWB6.sys  
    *** ERROR: Module load completed but symbols could not be loaded for  AtihdWB6.sys 
    Probably caused by : AtihdWB6.sys ( AtihdWB6+35b64 )  
    BugCheck 7A, {fffff6fc0000c1a8, ffffffffc000003f, 185280860,  fffff80001835b64} 
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR  (7a) 
    Bugcheck code 0000007A 
    Arg1: fffff6fc0000c1a8,  lock type that was held (value 1,2,3, or PTE address) 
    Arg2:  ffffffffc000003f, error status (normally i/o status code) 
    Arg3:  0000000185280860, current process (virtual address for lock type 3, or PTE)  
    Arg4: fffff80001835b64, virtual address that could not be in-paged (or PTE  contents if arg1 is a PTE address) 
    BUGCHECK_STR: 0x7a_c000003f  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: 0x7a_c000003f_VRF_AtihdWB6+35b64  
    BiosVersion = P1.30 
    BiosReleaseDate = 10/14/2014 
    SystemManufacturer  = To Be Filled By O.E.M. 
    SystemProductName = To Be Filled By O.E.M.  
    --- E O J --- 2015 Feb 05 22:58:49 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 05 22:58:49 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 05 22:58:49 PM  _88-dbug Copyright 2012 Sysnative Forums
    Try downloading 3DP Chip and let it tell you which drivers need updating.
      My System SpecsSystem Spec

  10. #40

    Posts : 28
    Windows 8.1

    Prime95 is actually running now. Tried reapplying the paste but got the same heat. Got a different CPU cooler installed, since I read the AMD ones are terrible. 10 minutes in the CPU is 66C and the core is 40C. Working a lot better. I'll post tonight with results.
      My System SpecsSystem Spec

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BSOD: mostly Memory Management, also Kernal + Pool Header
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