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SYSTEM_SERVICE_EXCEPTION Windows 8.1 BSOD Random Crash's

  1. #1


    Posts : 1
    Windows 8.1 Pro

    SYSTEM_SERVICE_EXCEPTION Windows 8.1 BSOD Random Crash's


    Hello,
    I have an issue, after logging into my laptop after a few minutes it crash's with the BSOD error "SYSTEM_SERVICE_EXCEPTION". My laptop is a MSI GT60
    Help me fix it please Attachment 57247

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Update drivers in red. Disable Nvidia Streaming Kernel service within services.msc. Run this: SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums

    The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:
    First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
    Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
    Right click on it again and this time select "Properties"
    In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

    Next, open Task Manager (right click on TaskBar and select "Task Manager")
    Click on the "More details" dropdown (if present)
    Click on the "Startup" tab
    Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"
    There may also be an Install Shield (with the Killer gaming K next to it), if so Right click on it and select "Disable"
    Finally, restart the system in order for the changes to take affect.


    At times the Killer Network Manager will continue to load. If so, it's usually listed in the MSINFO32...Software Environment...Startup Programs section. If it is, please try this:
    It may be that the instructions aren't stopping everything.
    In some cases, there's a program running out of the Program Files/Program Files (x86) directory.
    "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE: killer~1.exe is most likely killernetmanager.exe)
    In other cases, there's a program running out of c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (the long string of letters and numbers may change)

    Here's some things to try
    1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer Network Manager (and NOT the card itself) and disable them (please let us know what you find) Be careful as the wrong selection can disable the network card.
    2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
    3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
    4) Locate the "c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe" entry and rename the .exe to .BAD (the long string of letters and numbers may change)

    Just FYI - here are the MSI workaround instructions: MSI USA



    Code:
    MBfilt64.sys Fri Jul 31 05:40:32 2009  (4A7267B0) 
    Realtek HiDefinition Audio driver (file labelled as  Creative Audio Driver) - Was found in the latest Win8 version available from  Realtek on 07Sep2013 
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys 
    
    winio64.sys  Fri Jun 4 06:08:03 2010 (4C087C23) 
    Nuvoton Technology Corporation  PCIeBridge[br]Part of MSI Dragoon Gaming Center also 
    http://www.carrona.org/drivers/driver.php?id=winio64.sys 
    
    PxHlpa64.sys  Mon Oct 17 16:29:34 2011 (4E9C3BCE) 
    Sonic CD/DVD driver (used by  many different CD/DVD programs) 
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys 
    
    NDrive(1.0.2.3).sys Wed Nov 14  14:37:51 2012 (50A39EAF) 
    
    NDrive(1.0.2.3).sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    cm_km_w.sys Thu Dec 20 17:47:26 2012  (50D3411E) 
    
    cm_km_w.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    klpd.sys Fri Apr 12 13:34:45 2013 (5167F155) 
    Kaspersky antivirus  driver 
    http://www.carrona.org/drivers/driver.php?id=klpd.sys 
    
    klmouflt.sys Thu Aug 8 15:09:08 2013  (52039874) 
    KLMOUFLT Mouse Device Filter [fre_wlh_x86] (Kaspersky) 
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    RtsPer.sys Fri Oct 18 08:09:07  2013 (5260D083) 
    RealTek RTS PCIE READER Driver 
    http://www.carrona.org/drivers/driver.php?id=RtsPer.sys 
    
    iaStorA.sys Mon Oct 28 22:15:26  2013 (526ED3EE) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    dump_iaStorA.sys Mon Oct 28  22:15:26 2013 (526ED3EE) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys 
    
    TeeDriverx64.sys Wed Nov 27  18:56:32 2013 (52963250) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    SynTP.sys Fri Jan 10 04:16:42  2014 (52CF661A) 
    Synaptic Touch Pad Driver 
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys 
    
    Smb_driver_Intel.sys Fri Jan 10  04:21:21 2014 (52CF6731) 
    
    Smb_driver_Intel.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    klim6.sys Tue Feb 25 10:08:42 2014  (530C5D9A) 
    Kaspersky Lab Intermediate Network Driver 
    http://www.carrona.org/drivers/driver.php?id=klim6.sys 
    
    SAlphaPS264.sys Wed Mar 5 16:00:39  2014 (53173C17) 
    
    SAlphaPS264.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    e22w8x64.sys Wed Mar 26  16:58:37 2014 (5332F92D) 
    Killer Networks Ethernet Card. Driver  dated Mon Dec 3 10:42:37 2012 (? and earlier) has Qualcomm Atheros Killer  Service BSOD issue. Workaround here:  http://service.msicomputer.com/msi_u...px?formid=3054  [br][br]If the above workaround does not work, it is advised to install the  drivers only by following this post -  https://forum-en.msi.com/index.php?topic=178064.0 
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys 
    
    klkbdflt.sys Fri Mar 28 14:50:45  2014 (53357E35) 
    Kaspersky KLKBDFLT Keyboard Device Filter 
    http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys 
    
    kl1.sys Mon Mar 31 09:46:43 2014  (53391D63) 
    Kaspersky Unified Driver 
    http://www.carrona.org/drivers/driver.php?id=kl1.sys 
    
    bwcW8x64.sys Thu Apr 10 17:40:24 2014  (5346BB68) 
    Killer Bandwidth Control Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys 
    
    btmaux.sys Tue May 13 06:45:28  2014 (5371A368) 
    Intel Bluetooth Auxiliary Service 
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys 
    
    SteelBus64.sys Tue May 27 18:42:05  2014 (5384C05D) 
    SteelSeries Bus Enumerator 
    http://www.carrona.org/drivers/driver.php?id=SteelBus64.sys 
    
    btmhsf.sys Tue Jun 17 08:25:17  2014 (539FDF4D) 
    Intel Proset Bluetooth HighSpeed Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys 
    
    kldisk.sys Wed Jul 2 14:09:42 2014  (53B3F686) 
    
    kldisk.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    kneps.sys Wed Jul 9 14:22:50 2014 (53BD341A) 
    Kaspersky KNEPS Power  driver 
    http://www.carrona.org/drivers/driver.php?id=kneps.sys 
    
    klhk.sys Tue Aug 12 16:31:38 2014  (53EA254A) 
    Kaspersky™ Anti-Virus ฎ Driver 
    http://www.carrona.org/drivers/driver.php?id=klhk.sys 
    
    RTKVHD64.sys Tue Aug 19 12:20:32 2014  (53F324F0) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    klwfp.sys Mon Sep 1 16:38:05 2014  (540484CD) 
    
    klwfp.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    klflt.sys Wed Sep 3 15:33:02 2014 (5407188E) 
    Kaspersky driver -  unable to locate a name for it. 
    http://www.carrona.org/drivers/driver.php?id=klflt.sys 
    
    klwtp.sys Mon Sep 29 14:19:09 2014  (54294E3D) 
    
    klwtp.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    ibtusb.sys Fri Oct 3 00:44:17 2014 (542DD541) 
    Intel(R) Wireless  Bluetooth(R) Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=ibtusb.sys 
    
    iwdbus.sys Sat Oct 4 02:31:12 2014  (542F3FD0) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    klif.sys Thu Nov 6 13:28:45 2014  (545B697D) 
    Klif Mini-Filter fre_wnet_x86 (Kaspersky) 
    http://www.carrona.org/drivers/driver.php?id=klif.sys 
    
    nvvad64v.sys Thu Nov 20 16:33:54 2014  (546E09E2) 
    NVIDIA Virtual Audio Driver 
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys 
    
    NETwbw02.sys Mon Dec 8 10:41:54  2014 (54857262) 
    Intelฎ Wireless WiFi Link Driver - Intelฎ Wireless WiFi Link  Adapter 
    http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys 
    
    igdkmd64.sys Mon Jan 5 21:29:12  2015 (54AAF418) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    nvpciflt.sys Fri Jan 9 23:14:01  2015 (54B052A9) 
    nVidia 3D Vision Display driver 
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys 
    
    nvkflt.sys Fri Jan 9 23:14:30  2015 (54B052C6) 
    NVIDIA Graphics filter driver 
    http://www.carrona.org/drivers/driver.php?id=nvkflt.sys 
    
    nvlddmkm.sys Fri Jan 9 23:22:06  2015 (54B0548E) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    NvStreamKms.sys Mon Jan 12 18:56:42 2015 (54B40ADA)  
    nVidia Streaming Kernel service - may cause BSOD in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK 
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys 
    
    
    
    Debug session time:  Fri Jan 30 16:43:37.639 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\013115-443437-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 0:13:46.428  
    Probably caused by : ntkrnlmp.exe ( nt!IopXxxControlFile+377 ) 
    BugCheck  3B, {c0000005, fffff80342a6aba3, ffffd000235f5e20, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff80342a6aba3, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd000235f5e20, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: KillerService. 
    FAILURE_BUCKET_ID:  0x3B_nt!IopXxxControlFile 
    MaxSpeed: 2500 
    CurrentSpeed: 2494  
    BiosVersion = E16F4IMS.715 
    BiosReleaseDate = 09/23/2014  
    SystemManufacturer = Micro-Star International Co., Ltd.  
    SystemProductName = GT60 2PC  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Fri Jan 30 16:25:04.130 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\013115-298765-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 2 days 3:22:05.919  
    Probably caused by : ntkrnlmp.exe ( nt!EtwSetPerformanceTraceInformation+0 )  
    BugCheck 109, {a3a01f58ee57c4ee, b3b72bdf40d50771, fffff8016acc6fa0, 1}  
    BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION  (109) 
    Bugcheck code 00000109 
    Arguments: 
    Arg1: a3a01f58ee57c4ee,  Reserved 
    Arg2: b3b72bdf40d50771, Reserved 
    Arg3: fffff8016acc6fa0,  Failure type dependent information 
    Arg4: 0000000000000001, Type of corrupted  region, can be 
    0 : A generic data region 
    1 : Modification of a function  or .pdata 
    2 : A processor IDT 
    3 : A processor GDT 
    4 : Type 1 process  list corruption 
    5 : Type 2 process list corruption 
    6 : Debug routine  modification 
    7 : Critical MSR modification 
    BUGCHECK_STR: 0x109  
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    PROCESS_NAME: csrss.exe  
    FAILURE_BUCKET_ID: 0x109_1_nt!EtwSetPerformanceTraceInformation  
    MaxSpeed: 2500 
    CurrentSpeed: 2494 
    BiosVersion = E16F4IMS.715  
    BiosReleaseDate = 09/23/2014 
    SystemManufacturer = Micro-Star  International Co., Ltd. 
    SystemProductName = GT60 2PC  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Wed Jan 28 12:55:51.972 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012815-1021828-01.dmp] 
    Built  by: 9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days  8:10:57.761 
    Probably caused by : win32k.sys ( win32k!xxxInternalDoPaint+3e )  
    BugCheck 3B, {c0000005, fffff9600019f55e, ffffd00024853e10, 0} 
    BugCheck  Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff9600019f55e, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd00024853e10, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: BitTorrent.exe 
    FAILURE_BUCKET_ID:  0x3B_win32k!xxxInternalDoPaint 
    MaxSpeed: 2500 
    CurrentSpeed: 2494  
    BiosVersion = E16F4IMS.715 
    BiosReleaseDate = 09/23/2014  
    SystemManufacturer = Micro-Star International Co., Ltd.  
    SystemProductName = GT60 2PC  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Mon Jan 19 13:28:04.902 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\011915-6046-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 6:51:04.691  
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+dac )  
    BugCheck 19, {e, fffff90141614540, 6245bc55b53f0e9f, 98baa1d8f230b413}  
    BugCheck Info: BAD_POOL_HEADER (19)  
    Bugcheck code 00000019 
    Arguments: 
    Arg1: 000000000000000e, 
    Arg2:  fffff90141614540 
    Arg3: 6245bc55b53f0e9f 
    Arg4: 98baa1d8f230b413  
    BUGCHECK_STR: 0x19_e 
    PROCESS_NAME: dwm.exe 
    FAILURE_BUCKET_ID:  0x19_e_nt!ExDeferredFreePool 
    MaxSpeed: 2500 
    CurrentSpeed: 2494  
    BiosVersion = E16F4IMS.715 
    BiosReleaseDate = 09/23/2014  
    SystemManufacturer = Micro-Star International Co., Ltd.  
    SystemProductName = GT60 2PC  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2015 Jan 30 17:51:27 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Jan 30 17:51:27 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Jan 30 17:51:27 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

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