Windows 8 and 8.1 Forums


BSOD while on desktop - viewing Youtube at the time.

  1. #1


    Posts : 2
    Win 8.1

    BSOD while on desktop - viewing Youtube at the time.


    Hello everyone,

    For several weeks now, I've had this BSOD that seems to happen once or twice a week on Windows 7. I've recently installed Windows 8.1 and the BSOD is still there. The last time it happened was about 15 mins ago while viewing Youtube. I posted in the seven forums back when I was using Windows 7 a week or so ago and user Arc suggested that it may be due to the Atheros Killer Network Manager, which I've made sure to disable with this newer Windows 8.1 install.

    Here is a link to the thread.

    BSOD twice while gaming, once on desktop. Brand new build, some older - Windows 7 Help Forums

    As per the BSOD posting instructions, I've included the output of the SF Debug tool.

    Thanks for any assistance

      My System SpecsSystem Spec

  2. #2


    Posts : 8
    Microsoft Windows 8.1


    Greetings, a100167:

    Its come to mind that you do not have all of your drivers updated. If you will, proceed to go to your device manager, in there you will notice that there are two yellow warning signs showing you unknown devices I believe? You will notice that one of these devices in PCI Simple Communications Controller Device Driver, and the other is SM Bus Controller. Please right click on either and choose "Update Driver Software...". Alternatively, you can use your Motherboard DVD to install these drivers.

    In short; it appears that you did not install your chipset drivers when you installed other drivers, is it safe to say that assumption is correct? Please let me know if this helps.

    Regards,

    -JGC
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Win 8.1


    Quote Originally Posted by jgcraig View Post
    Greetings, a100167:

    Its come to mind that you do not have all of your drivers updated. If you will, proceed to go to your device manager, in there you will notice that there are two yellow warning signs showing you unknown devices I believe? You will notice that one of these devices in PCI Simple Communications Controller Device Driver, and the other is SM Bus Controller. Please right click on either and choose "Update Driver Software...". Alternatively, you can use your Motherboard DVD to install these drivers.

    In short; it appears that you did not install your chipset drivers when you installed other drivers, is it safe to say that assumption is correct? Please let me know if this helps.

    Regards,

    -JGC
    Thanks for the reply, and yes, you are 100% correct.

    Like a dumbo, I forgot to install the chipset drivers! Thanks for the heads up jgcraig, hopefully that was my problem, though I think I'll leave this thread marked as unsolved for the next couple days so that I can verify that this was the issue.

    Thanks, again.
      My System SpecsSystem Spec

  4. #4


    Posts : 8
    Microsoft Windows 8.1


    a100167 you're more than welcome!
      My System SpecsSystem Spec

BSOD while on desktop - viewing Youtube at the time.
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