Windows 8 and 8.1 Forums

BSOD random whea_uncorrectable_error + 0x117

  1. #1

    Posts : 12
    Windows 8.1

    BSOD random whea_uncorrectable_error + 0x117


    I have random freezes/bsod/graphics slomo effects on my pc. "random" means mostly, when i'm surfing, netflix/amazon video and playing games (i.e binding of isaac). Sometimes the videos look like slow motion for a few seconds and then continue normally, but sound is crackling. Sometimes it just freezes.

    I recently (3-4months) updated motherboard, cpu and ram. After some time these problems started occuring, so i reinstalled windows. Then it was running well until 2-3 weeks ago. Now i am not even able to go 10min without error.

    What i've done so far:
    1. Full system reinstall with newest drivers etc.
    2. Tested RAM with memtest ~8 passes each stick, all OK
    3. SSD with some tools, all OK
    4. stress tested CPU with prime95 for ~2h for each of 3 presets - no error, temp: min ~30ฐC max: 80-85ฐC
    5. stress tested GPU with furmark until temp stable ~30min - no error, temp: min ~45ฐC max 78ฐC
    6. run 4 and 5 at once for some time - no error

    7. removed AMD GPU and run on INTEL HD GRAPHICS - still freezes
    8. removed all unnecessery components - still freezes
    9. thought it's the fault of killer NIC, bought new network-card - still freezes
    10. reseated all connections on board and cleared contacts with pressure air - still freezes
    11. used other keyboard and mouse - still freezes
    12. Constantly monitoring with HWMonitor - nothing unusual happens pefore a freeze

    So based on my findings until now, i think can rule out: GPU, PSU?, KB, Mouse, Soundcard, Network Card, Wiring, cooling issues

    Now i'm hoping someone can analyse my dumps, to tell me something.

    Sf Debug Tool dump:

    thank you for your help

      My System SpecsSystem Spec

  2. #2

    Posts : 12
    Windows 8.1

    Today I had another crashes/freezes. Yesterday i installed windows 8.1 on another drive, to rule out ssd failure. Currently i have only the systemdrive (normal 7200rpm WD), my amd gpu and noting else besides motherboard and cpu.
    These crashes happend in following order: 1. freeze for 30sec + weird sound 2. graphics driver restarted 3. bsod withwhea_uncorrectable_error.

    Here are my dumps since yesterday:

    What I've forgotten to say: Nothing is overclocked and bios is in default setting.

    I've ordered another motherboard to check if error are still present, when i replace my motherboard. Please, somebody take a look at my logs.

    best regards
      My System SpecsSystem Spec

  3. #3

    Posts : 12
    Windows 8.1

    Still not solved


    i don't know why nobody is helping me. I now got a new Motherboard from Asus this time. Installed my CPU on it and made a new installation of windows 8.1. I did not connect anything else to my computer. Still got a freeze without any dump files. So i thought it could be because my PSU is not the newest anymore and switched it too. And now i got another freeze and BSOD with a dpc_watchdog_violation error.

    I have attached the new dump information (in english this time):

    At this point i have replaced everything (besides my CPU) in my pc at least once. Could a faulty CPU produce this errors even if I tested it with prime twice already? My temperatures are still ok, even lower with this new board.

    I hope someone can point me in the right direction.

    best regards
      My System SpecsSystem Spec

  4. #4

    Posts : 12
    Windows 8.1

    Hi, I have still errors/freezes/bsods. What i've done cince the last time:
    I've run Prime95 in smallFFT settings for 3h, today i ran blend settings for 6h, no errors.
    I've rum hyperPi, Intel Processior Diagnostics (even together with Prme95). I even tried Asus PC Diagnostics, all gave no errors.
    So I started to use Driver Verifier and produced plenty of errors, witch are all in this dump:

    I would have dome more but i needed to do stuff for uni. Hope to hear from somebody soon.

    oh...and sfc and chkdsk show no errors

    best regards
      My System SpecsSystem Spec

  5. #5

    Posts : 2,480
    Windows 10 Pro x64

    As far as I can see there is a problem with Intel GPU driver. Please try another version of it.
    There appears to be an error in a relation to the CPU.
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 124, {0, ffffe0002a1a7028, ba000000, 53000402}
    Probably caused by : GenuineIntel
    Followup: MachineOwner
    4: kd> !errrec ffffe0002a1a7028
    Common Platform Error Record @ ffffe0002a1a7028
    Record Id     : 01d0399f74f1042b
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 1/26/2015 19:39:34 (UTC)
    Flags         : 0x00000000
    Section 0     : Processor Generic
    Descriptor    @ ffffe0002a1a70a8
    Section       @ ffffe0002a1a7180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Micro-Architectural Error
    Flags         : 0x00
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000004
    Section 1     : x86/x64 Processor Specific
    Descriptor    @ ffffe0002a1a70f0
    Section       @ ffffe0002a1a7240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000004
    CPU Id        : c3 06 03 00 00 08 10 04 - ff fb fa 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ ffffe0002a1a7240
    Section 2     : x86/x64 MCA
    Descriptor    @ ffffe0002a1a7138
    Section       @ ffffe0002a1a72c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : Internal unclassified (Proc 4 Bank 4)
      Status      : 0xba00000053000402
      My System SpecsSystem Spec

  6. #6

    Posts : 12
    Windows 8.1

    Ok, thank you for your help. I updated this driver several times now and still got crashes, so i (once again) looked around on the net and found these threads: and [SOLVED] Anybody using Intel HD 4600 successfully? - AnandTech Forums . In them the solution was to add some voltage to the intel gpu, so i did this and voilเ, it works.
    Now I'm 6h without crash on this ASUS motherboard. Mostly these crashes happened during streaming. Now i can watch 6 streams at once without problem.

    The thing with CPU error. I was having these errors on both my MSI and this ASUS motherboard usingmy old PSU. Since i changed it, all CPU errors went away and there was only this intel driver-issue. I think my PSU was too old (~7Years) and something was wrong with it, event if it is made by beQuiet!

    Thank you for taking a look at my dumps. I will update when I transferred my CPU back to MSI Motherboard.
      My System SpecsSystem Spec

  7. #7

    Posts : 12
    Windows 8.1


    I'm back again and my bluescreens too I transfered my CPU to my MSI Mainboard now, installed my GPU and tested everything. All went well for like three days, then random AMD driver crasches happened during isaac play. Without bluescreens, only the old "Driver reload" messages. I tried several drivers from AMD, no luck. Today i had my first bluescreen: "DPC Watchdog Violation". Newest dumps attached. Attachment 57982

    Btw. the reason i have my RAM on XMP 2 is because without my pc sometimes recovers from freezes. On RAM standard setting it just freezes until i restart. I tried different settings. XMP 2 is the most stable for me.

    greetings from germany
      My System SpecsSystem Spec

  8. #8

    Posts : 2,480
    Windows 10 Pro x64

    Update drivers in red.
    MBfilt64.sys Fri Jul 31 05:40:32 2009  (4A7267B0) 
    Realtek HiDefinition Audio driver (file labelled as  Creative Audio Driver) - Was found in the latest Win8 version available from  Realtek on 07Sep2013 
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    imsevent.sys Fri Jan 10 18:52:53  2014 (52D03375) 
    Intel Mouse Class Upper Filter Driver 
    ikbevent.sys Fri Jan 10 18:52:53  2014 (52D03375) 
    Intel Keyboard Class Upper Filter Driver 
    ISCTD.sys Wed Jan 22 20:37:35  2014 (52E01DFF) 
    Intel(R) Smart Connect Technology Device Driver 
    e22w8x64.sys Wed  Mar 26 16:58:37 2014 (5332F92D) 
    Killer Networks Ethernet Card.  Driver dated Mon Dec 3 10:42:37 2012 (? and earlier) has Qualcomm Atheros Killer  Service BSOD issue. Workaround here:  [br][br]If the above workaround does not work, it is advised to install the  drivers only by following this post - 
    INETMON.sys Thu Apr 3 18:50:43  2014 (533D9163) 
    Intel Smart Connect Driver 
    dump_iaStorA.sys Sat May 3  01:06:56 2014 (53642510) 
    driver created to provide disk access during crash  dump file generation 
    iaStorA.sys Sat May 3  01:06:56 2014 (53642510) 
    Intel RST (Rapid Storage Technology) driver 
    mwac.sys Wed Jun 18 04:07:00 2014  (53A0F444) 
    Malwarebytes Web Access Control 
    AMDACPKSL.SYS Sun Jun 22 04:31:43  2014 (53A6400F) 
    included in the AMD/ATI Catalyst WDM drivers package 
    AtihdWB6.sys Sun Jun 22 04:32:00  2014 (53A64020) 
    AMD High Definition Audio Function Driver 
    mbam.sys Wed Sep 3 19:50:25 2014  (540754E1) 
    MBAMSwissArmy.sys Sat Sep 20 00:14:07  2014 (541CAAAF) 
    Malwarebytes Anti-malware 
    TeeDriverx64.sys Tue Sep 23  22:01:14 2014 (5421D18A) 
    Intel Management Engine Interface driver 
    RTKVHD64.sys Tue Nov 18  13:27:14 2014 (546B3B22) 
    Realtek High Definition Audio Function Driver 
    atikmpag.sys Fri Nov 21 03:08:54  2014 (546E9EB6) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    atikmdag.sys Fri Nov 21 03:30:27  2014 (546EA3C3) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    Debug session time: Sat  Feb 14 19:51:51.200 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\021415-5515-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 0:44:00.890  
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+125e0 )  
    BugCheck 133, {1, 1e00, 0, 0} 
    BugCheck Info: DPC_WATCHDOG_VIOLATION  (133) 
    Bugcheck code 00000133 
    Arg1: 0000000000000001,  The system cumulatively spent an extended period of time at 
    DISPATCH_LEVEL  or above. The offending component can usually be 
    identified with a stack  trace. 
    Arg2: 0000000000001e00, The watchdog period. 
    Arg3:  0000000000000000 
    Arg4: 0000000000000000 
    BUGCHECK_STR: 0x133  
    PROCESS_NAME: MSIControlServ  
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_ 
    MaxSpeed: 3500  
    CurrentSpeed: 3500 
    BiosVersion = V2.6 
    BiosReleaseDate = 12/24/2014  
    SystemManufacturer = MSI 
    SystemProductName = MS-7821  
    --- E O J --- 2015 Feb 14 21:01:38 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 14 21:01:38 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 14 21:01:38 PM  _88-dbug Copyright 2012 Sysnative Forums
    The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:
    First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
    Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
    Right click on it again and this time select "Properties"
    In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

    Next, open Task Manager (right click on TaskBar and select "Task Manager")
    Click on the "More details" dropdown (if present)
    Click on the "Startup" tab
    Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"
    There may also be an Install Shield (with the Killer gaming K next to it), if so Right click on it and select "Disable"
    Finally, restart the system in order for the changes to take affect.

    At times the Killer Network Manager will continue to load. If so, it's usually listed in the MSINFO32...Software Environment...Startup Programs section. If it is, please try this:
    It may be that the instructions aren't stopping everything.
    In some cases, there's a program running out of the Program Files/Program Files (x86) directory.
    "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE: killer~1.exe is most likely killernetmanager.exe)
    In other cases, there's a program running out of c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (the long string of letters and numbers may change)

    Here's some things to try
    1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer Network Manager (and NOT the card itself) and disable them (please let us know what you find) Be careful as the wrong selection can disable the network card.
    2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
    3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
    4) Locate the "c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe" entry and rename the .exe to .BAD (the long string of letters and numbers may change)

    Just FYI - here are the MSI workaround instructions: MSI USA
      My System SpecsSystem Spec

  9. #9

    Posts : 12
    Windows 8.1


    thanks for your fast answere. Realtek updated.

    I didn't install the Killer Manager in the first place and used the "only network drivers" package from MSI website: Screenshot by Lightshot
    I didn't find any mentions of this program taking your mentioned steps.

    Where can i get the newest drivers for killer NIC? Every site seems to be down: - down and no signs of killer on Qualcomm website. THe driver i have installed is the one from MSI website. should i try this: Guide: Turn your Killer E2200 NIC into Qualcomm Athero AR8161 | TechPowerUp Forums ?

    thanks in advance
      My System SpecsSystem Spec

  10. #10

    Posts : 2,480
    Windows 10 Pro x64

    Do the thing I told you about Killer or Atheros or any of the above mentioned. Depending on which one you have.
      My System SpecsSystem Spec

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BSOD random whea_uncorrectable_error + 0x117
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