Windows 8 and 8.1 Forums


Random BSOD (waking PC, watch movie, play games...)

  1. #1


    Posts : 11
    Windows 8.1 Pro 64-bit

    Random BSOD (waking PC, watch movie, play games...)


    I'm getting random BSODs pretty often. I would love to get it fixed!

    What I have tested:
    - Reinstall GPU drivers
    - Memtest (9 passes, no issues found)

    Attachment 57079

    New (with older GPU driver 14.11.2)
    Attachment 57460
    Last edited by johgru; 03 Feb 2015 at 13:02.

      My System SpecsSystem Spec

  2. #2


    Posts : 11
    Windows 8.1 Pro 64-bit


    I have updated my GPU to driver version: 14.501.1003.1001
    But today I got a new BSOD when I was using Google Chrome.

    On Tue 2015-01-27 21:08:08 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\012715-6562-01.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag+0x29D45)
    Bugcheck code: 0x7F (0x8, 0xFFFFF80004915E70, 0x4913B68, 0xFFFFF80148487D45)
    Error: UNEXPECTED_KERNEL_MODE_TRAP
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: Advanced Micro Devices, Inc.
    description: ATI Radeon Kernel Mode Driver
    Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. UNEXPECTED_KERNEL_MODE_TRAP

    On Tue 2015-01-27 21:08:08 GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag+0x29D45)
    Bugcheck code: 0x7F (0x8, 0xFFFFF80004915E70, 0x4913B68, 0xFFFFF80148487D45)
    Error: UNEXPECTED_KERNEL_MODE_TRAP
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: Advanced Micro Devices, Inc.
    description: ATI Radeon Kernel Mode Driver
    Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. UNEXPECTED_KERNEL_MODE_TRAP
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'm sorry for the delay in responding to your post.
    Did updating the GPU drivers fix the problem?
    If not, do you still need help with this problem?

    If the GPU drivers didn't fix the problem, then I'd suggest running hardware diagnostics (start with the video tests in this free list: Hardware Diagnostics )
      My System SpecsSystem Spec

  4. #4


    Posts : 11
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by usasma View Post
    I'm sorry for the delay in responding to your post.
    Did updating the GPU drivers fix the problem?
    If not, do you still need help with this problem?

    If the GPU drivers didn't fix the problem, then I'd suggest running hardware diagnostics (start with the video tests in this free list: Hardware Diagnostics )
    It did not fix the issue, so more help is appreciated.

    I have already tried some of those tests, and everything seems fine.
      My System SpecsSystem Spec

  5. #5


    Posts : 2
    windows 8.1

    BSoD error


    I had the same BSoD(SYSTEM_THREAD_EXCEPTION_NOT_HANDLED) and another one few days ago(DRIVER_POWER_STATE_FAILURE) any help to resolve this would be appreciated..The first one appeared while waking up my pc.
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    patiap1010 - please start your own topic (and upload the reports there) so that your problem can get the individual attention that it deserves.

    johgru - please let us know which of the diagnostics tests that you ran, and which that you haven't run.

    You have an ASUS USB-N53 802.11a/b/g/n Network Adapter:
    I do not recommend using wireless USB network devices. Especially in Win8/8.1 systems.
    These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have the latest Win8/8.1 drivers - DO NOT use older drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    Most of the errors point to your AMD video drivers.
    Updating the drivers will help to rule them out as a cause.
    Removing known problem software/drivers (such as AMD OverDrive) will also help to rule them out.
    Then that leaves the hardware.

    Video drivers work a bit differently from other drivers (they are more involved in everything that the computer does). As such, they can be affected by different things, such as older drivers. In your case, you have an OpenHardwareMonitor driver that dates from 2008. It's probably not compatible w/Win8.1, so I'd suggest uninstalling this program immediately.

    You also have a GPU-Z driver that dates from 2010. Due to the many changes in video cards and their drivers in Win8 and then again in 8.1, I'd strongly suggest uninstalling the program associated with it also.

    You can run hardware stress tests, but they don't test every single component of the cards.
    So, in the end you may have to try another video card in order to see if that fixes the problems.
    If you need to purchase a video card for this test, be sure to purchase one from a shop that will accept returns (n case it's not needed).

    Don't forget to turn Driver Verifier off. To do this, open up veirifer.exe and select "Delete existing settings", then click on "Finish" and reboot in order for the changes to take effect.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Jan 26 16:33:51.194 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\012615-5718-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
    System Uptime:0 days 2:34:56.890
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+39495 )
    BugCheck 1000007E, {ffffffffc00000a1, fffff80356edb888, ffffd000215dbd70, ffffd000215dbe10}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc00000a1, The exception code that was not handled
    Arg2: fffff80356edb888, The address that the exception occurred at
    Arg3: ffffd000215dbd70, Exception Record Address
    Arg4: ffffd000215dbe10, Context Record Address
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_VRF_atikmdag+39495
    CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F5
      BIOS Release Date             10/22/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H97M-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jan 26 13:58:33.868 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\012615-7343-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
    System Uptime:0 days 4:19:36.570
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+39495 )
    BugCheck 1000007E, {ffffffffc00000a1, fffff802914f9888, ffffd00020a23dc0, ffffd00020a23e60}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc00000a1, The exception code that was not handled
    Arg2: fffff802914f9888, The address that the exception occurred at
    Arg3: ffffd00020a23dc0, Exception Record Address
    Arg4: ffffd00020a23e60, Context Record Address
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_VRF_atikmdag+39495
    CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F5
      BIOS Release Date             10/22/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H97M-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jan 26 09:37:54.240 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\012615-40125-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
    System Uptime:0 days 0:57:05.924
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+cd3eb )
    BugCheck D5, {ffffcf8048b4afe0, 0, fffff8003e3953eb, 0}
    BugCheck Info: DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL (d5)
    Arguments: 
    Arg1: ffffcf8048b4afe0, memory referenced
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg3: fffff8003e3953eb, if non-zero, the address which referenced memory.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  0xD5
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: 0xD5_VRF_atikmdag+cd3eb
    CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F5
      BIOS Release Date             10/22/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H97M-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jan 25 15:28:25.193 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\012515-10265-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
    System Uptime:2 days 9:26:25.652
    Probably caused by :memory_corruption ( nt!MiConvertPrivateToProto+6ba )
    BugCheck 3B, {c0000005, fffff800a6dabcf2, ffffd0003228ca70, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800a6dabcf2, Address of the instruction which caused the bugcheck
    Arg3: ffffd0003228ca70, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x3B_nt!MiConvertPrivateToProto
    CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F5
      BIOS Release Date             10/22/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H97M-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jan 11 10:21:25.944 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\011115-29125-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
    System Uptime:0 days 19:30:55.602
    *** WARNING: Unable to verify timestamp for AtihdWB6.sys
    *** ERROR: Module load completed but symbols could not be loaded for AtihdWB6.sys
    Probably caused by :ks.sys ( ks!KspPinPropertyHandler+158 )
    BugCheck 3B, {c0000005, fffff801cfe727dc, ffffd000348f09f0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff801cfe727dc, Address of the instruction which caused the bugcheck
    Arg3: ffffd000348f09f0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x3B_ks!KspPinPropertyHandler
    CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F5
      BIOS Release Date             10/22/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H97M-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jan  9 06:05:04.832 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\010915-6687-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
    System Uptime:2 days 14:52:54.625
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+136523 )
    BugCheck 1000007E, {ffffffffc0000005, fffff802f5f2ceb3, ffffd00137bd49c8, ffffd00137bd41d0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff802f5f2ceb3, The address that the exception occurred at
    Arg3: ffffd00137bd49c8, Exception Record Address
    Arg4: ffffd00137bd41d0, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
    FAILURE_BUCKET_ID: AV_atikmdag+136523
    CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F5
      BIOS Release Date             10/22/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H97M-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jan  6 15:11:50.766 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\010615-6531-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
    System Uptime:1 days 4:44:14.422
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+6829a )
    BugCheck 1000007E, {ffffffffc0000005, fffff8010bac529a, ffffd00034aa5398, ffffd00034aa4ba0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8010bac529a, The address that the exception occurred at
    Arg3: ffffd00034aa5398, Exception Record Address
    Arg4: ffffd00034aa4ba0, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_atikmdag+6829a
    CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F5
      BIOS Release Date             10/22/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H97M-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Jan 26 16:33:51.194 2015 (UTC - 5:00)**************************
    OpenHardwareMonitor.sys     Sat Jul 26 09:29:37 2008 (488B26C1)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    RtNdPt630.sys               Thu Sep 26 05:59:17 2013 (52440575)
    dump_iaStorA.sys            Fri May  2 19:06:56 2014 (53642510)
    iaStorA.sys                 Fri May  2 19:06:56 2014 (53642510)
    RTKVHD64.sys                Wed May 14 06:28:52 2014 (53734564)
    TeeDriverx64.sys            Wed May 14 16:22:24 2014 (5373D080)
    iwdbus.sys                  Tue Jun 17 17:54:22 2014 (53A0B90E)
    AMDACPKSL.SYS               Sat Jun 21 22:31:43 2014 (53A6400F)
    AtihdWB6.sys                Sat Jun 21 22:32:00 2014 (53A64020)
    netr28ux.sys                Fri Jul  4 06:35:18 2014 (53B68366)
    Rt630x64.sys                Tue Aug 26 02:24:06 2014 (53FC2806)
    IntcDAud.sys                Tue Sep  9 08:36:30 2014 (540EF44E)
    igdkmd64.sys                Mon Sep 29 13:51:21 2014 (54299C19)
    IntelHaxm.sys               Tue Nov 18 02:02:14 2014 (546AEEF6)
    atikmpag.sys                Thu Nov 20 21:08:54 2014 (546E9EB6)
    atikmdag.sys                Thu Nov 20 21:30:27 2014 (546EA3C3)
    HWiNFO64A.SYS               Sun Nov 23 11:24:07 2014 (54720A27)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jan 25 15:28:25.193 2015 (UTC - 5:00)**************************
    GPUZ.sys                    Wed Oct  6 12:14:37 2010 (4CACA06D)
    cpuz138_x64.sys             Thu Nov 27 06:16:46 2014 (5477081E)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jan 11 10:21:25.944 2015 (UTC - 5:00)**************************
    RTKVHD64.sys                Tue Oct 28 06:32:13 2014 (544F70AD)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jan  9 06:05:04.832 2015 (UTC - 5:00)**************************
    xusb22.sys                  Tue Mar 18 04:18:41 2014 (53280161)
    Rt630x64.sys                Tue Jun 17 07:56:46 2014 (53A02CFE)
    
    http://www.carrona.org/drivers/driver.php?id=OpenHardwareMonitor.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=RtNdPt630.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=IntelHaxm.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
    http://www.carrona.org/drivers/driver.php?id=GPUZ.sys
    http://www.carrona.org/drivers/driver.php?id=cpuz138_x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=xusb22.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    Last edited by usasma; 04 Feb 2015 at 06:39.
      My System SpecsSystem Spec

  7. #7


    Posts : 11
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by usasma View Post
    johgru - please let us know which of the diagnostics tests that you ran, and which that you haven't run.

    ...

    Hi, thanks!
    I removed OpenHardwareMonitor and GPU-Z, and I use the latest drivers for my Wi-Fi USB adapter.
    I tried to use the older driver for my GPU, version 14.11.2 (intstead of 14.12), but today I got a bluescreen.
    Please, take a look at the new .zip I attached
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I just noticed that this appears to be a desktop system - and you have 2 different video cards running.
    I don't notice any software that controls the different video cards - so it may be that one is interfering with the other.
    Please disable the Intel graphics card in the UEFI and see if that helps to stabilize the system.

    If that doesn't fix it - then move on to this:
    Why are you using Hardware Monitor? Are you overclocking anything?
    If not, then I'd have to suspect the video card and would suggest that you try another one to see if that stops the problems.
    As I stated before, if you don't have another card - get one from a shop that will refund your money if the card isn't needed.
    Good luck!

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Feb  3 12:57:16.815 2015 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\020315-6359-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
    System Uptime:2 days 5:13:48.474
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+1f280 )
    BugCheck 3B, {c0000005, fffff800d22e4280, ffffd0003a632530, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800d22e4280, Address of the instruction which caused the bugcheck
    Arg3: ffffd0003a632530, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  CCC.exe
    FAILURE_BUCKET_ID: 0x3B_atikmdag+1f280
    CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  F5
      BIOS Release Date             10/22/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H97M-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Feb  3 12:57:16.815 2015 (UTC - 5:00)**************************
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    RtNdPt630.sys               Thu Sep 26 05:59:17 2013 (52440575)
    dump_iaStorA.sys            Fri May  2 19:06:56 2014 (53642510)
    iaStorA.sys                 Fri May  2 19:06:56 2014 (53642510)
    RTKVHD64.sys                Wed May 14 06:28:52 2014 (53734564)
    TeeDriverx64.sys            Wed May 14 16:22:24 2014 (5373D080)
    iwdbus.sys                  Tue Jun 17 17:54:22 2014 (53A0B90E)
    AMDACPKSL.SYS               Sat Jun 21 22:31:43 2014 (53A6400F)
    AtihdWB6.sys                Sat Jun 21 22:32:00 2014 (53A64020)
    netr28ux.sys                Fri Jul  4 06:35:18 2014 (53B68366)
    Rt630x64.sys                Tue Aug 26 02:24:06 2014 (53FC2806)
    IntcDAud.sys                Tue Sep  9 08:36:30 2014 (540EF44E)
    igdkmd64.sys                Mon Sep 29 13:51:21 2014 (54299C19)
    atikmpag.sys                Mon Nov 17 12:54:12 2014 (546A3644)
    atikmdag.sys                Mon Nov 17 14:01:21 2014 (546A4601)
    IntelHaxm.sys               Tue Nov 18 02:02:14 2014 (546AEEF6)
    HWiNFO64A.SYS               Sun Nov 23 11:24:07 2014 (54720A27)
    
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=RtNdPt630.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=IntelHaxm.sys
    http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
      My System SpecsSystem Spec

  9. #9


    Posts : 11
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by usasma View Post
    I just noticed that this appears to be a desktop system - and you have 2 different video cards running.
    I don't notice any software that controls the different video cards - so it may be that one is interfering with the other.
    Please disable the Intel graphics card in the UEFI and see if that helps to stabilize the system.

    If that doesn't fix it - then move on to this:
    Why are you using Hardware Monitor? Are you overclocking anything?
    If not, then I'd have to suspect the video card and would suggest that you try another one to see if that stops the problems.
    As I stated before, if you don't have another card - get one from a shop that will refund your money if the card isn't needed.
    Good luck!
    Once again, thanks!

    I have disabled Intel HD Graphics.

    I'm not overclocking, I was using Hardware Monitor to see the temps on my computer, but that is pretty unnecessary.
      My System SpecsSystem Spec

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