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Random(?) BSOD on Sony Vaio - DPC_WATCHDOG_VIOLATION

  1. #1


    Posts : 7
    Windows 8

    Random(?) BSOD on Sony Vaio - DPC_WATCHDOG_VIOLATION


    Hi!

    I hope I've managed to gather all necessary information, thanks for supplying this forum.

    I get DPC_WATCHDOG_VIOLATION BSOD from time to time - it seems mostly to occur when laptop is not connected to a power-cord.

    Hopefully I'll upload the necessary SF Debug files.

    Many thanks in advance.

    Attachment 57068

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Henbenn & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
    Code:
    1: kd> knL
     # Child-SP          RetAddr           Call Site
    00 ffffd000`aebc5c88 fffff800`dbe123c8 nt!KeBugCheckEx
    01 ffffd000`aebc5c90 fffff800`dbd22997 nt! ?? ::FNODOBFM::`string'+0x2c418
    02 ffffd000`aebc5d20 fffff800`dbc1d67f nt!KeClockInterruptNotify+0x787
    03 ffffd000`aebc5f40 fffff800`dbd664b3 hal!HalpTimerClockInterrupt+0x4f
    04 ffffd000`aebc5f70 fffff800`dbdd6f2a nt!KiCallInterruptServiceRoutine+0xa3
    05 ffffd000`aebc5fb0 fffff800`dbdd730f nt!KiInterruptSubDispatchNoLockNoEtw+0xea
    06 ffffd000`aebb6300 fffff800`dbdc4ea6 nt!KiInterruptDispatchLBControl+0x11f
    07 ffffd000`aebb6490 fffff801`e545cb76 nt!snprintf+0x96
    08 ffffd000`aebb6510 00000000`00000001 NETwbw02+0xeb76
    09 ffffd000`aebb6518 fffff801`000105d6 0x1
    0a ffffd000`aebb6520 fffff801`e5621f00 0xfffff801`000105d6
    0b ffffd000`aebb6528 00000000`00c2ef39 NETwbw02+0x1d3f00
    0c ffffd000`aebb6530 01d039a2`d95e6b19 0xc2ef39
    0d ffffd000`aebb6538 fffff801`e54649be 0x01d039a2`d95e6b19
    0e ffffd000`aebb6540 32353737`32313030 NETwbw02+0x169be
    0f ffffd000`aebb6548 00000000`00093532 0x32353737`32313030
    10 ffffd000`aebb6550 00000000`00000000 0x93532

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Code:
    2: kd> knL
     # Child-SP          RetAddr           Call Site
    00 ffffd000`2421ede0 fffff801`854b578e nt!KiSwapContext+0x76
    01 ffffd000`2421ef20 fffff801`854b5209 nt!KiSwapThread+0x14e
    02 ffffd000`2421efc0 fffff801`854dbac0 nt!KiCommitThreadWait+0x129
    03 ffffd000`2421f040 fffff800`b6ab3700 nt!KeWaitForSingleObject+0x2c0
    04 ffffd000`2421f0d0 ffffe001`0cf4ac08 btmhsf+0x33700
    05 ffffd000`2421f0d8 fffff800`00000000 0xffffe001`0cf4ac08
    06 ffffd000`2421f0e0 00001ffe`f3320000 0xfffff800`00000000
    07 ffffd000`2421f0e8 ffffe001`00000000 0x00001ffe`f3320000
    08 ffffd000`2421f0f0 ffffd000`5cf8e180 0xffffe001`00000000
    09 ffffd000`2421f0f8 00000000`00000000 0xffffd000`5cf8e180

    So, according to the dump files, your Intel Wireless Driver and Intel Bluetooth drivers are causing the problems. Below is a list of 3rd party drivers present on your system -
    Code:
    **************************Tue Jan 27 01:31:18.807 2015 (UTC + 5:30)**************************
    SFEP.sys                    Mon Jun 18 13:41:46 2012 (4FDEE2C2)
    IntcDAud.sys                Fri Jan 11 19:25:16 2013 (50F019C4)
    usb3Hub.sys                 Mon Feb 18 16:21:17 2013 (512207A5)
    btmhsf.sys                  Tue Apr 23 16:59:18 2013 (5176708E)
    ibtusb.sys                  Wed May 29 23:11:28 2013 (51A63DC8)
    AMPPAL.sys                  Mon Jul 29 16:29:17 2013 (51F64B05)
    iaStorA.sys                 Fri Aug  2 07:09:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Fri Aug  2 07:09:52 2013 (51FB0DE8)
    SynTP.sys                   Wed Aug 14 08:23:25 2013 (520AF125)
    Smb_driver_Intel.sys        Wed Aug 14 08:25:42 2013 (520AF1AE)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    RtsPStor.sys                Fri Aug 30 15:31:24 2013 (52206D74)
    iwdbus.sys                  Fri Sep 27 03:08:04 2013 (5244A93C)
    igdkmd64.sys                Tue Oct  1 22:36:57 2013 (524B0131)
    IntelPcc.sys                Sat Oct  5 08:25:54 2013 (524F7FBA)
    TeeDriverx64.sys            Wed Nov 27 23:26:32 2013 (52963250)
    dtsoftbus01.sys             Fri Feb 21 15:19:36 2014 (53072130)
    RTKVHD64.sys                Tue May  6 18:44:37 2014 (5368E03D)
    avgrkx64.sys                Thu Jun 19 00:33:17 2014 (53A1E275)
    avgdiska.sys                Thu Jun 19 00:33:29 2014 (53A1E281)
    avgtpx64.sys                Mon Jun 30 16:45:17 2014 (53B146C5)
    avgloga.sys                 Fri Jul 18 19:23:20 2014 (53C926D0)
    NETwbw02.sys                Mon Aug 11 01:12:16 2014 (53E7CB18)
    avgldx64.sys                Fri Aug 29 01:17:21 2014 (53FF8749)
    avgwfpa.sys                 Thu Sep 25 00:33:37 2014 (54231589)
    avgmfx64.sys                Mon Oct  6 01:11:36 2014 (54319EF0)
    BthA2DP.sys                 Wed Oct  8 13:03:33 2014 (5434E8CD)
    avgidsha.sys                Wed Nov 19 02:12:01 2014 (546BAF19)
    avgidsdrivera.sys           Tue Dec  9 01:54:21 2014 (548608F5)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Tue Jan  6 02:51:45.168 2015 (UTC + 5:30)**************************
    avgidsha.sys                Thu Jun 19 00:33:31 2014 (53A1E283)
    avgidsdrivera.sys           Thu Oct 30 02:05:10 2014 (54514F7E)
    http://www.carrona.org/drivers/driver.php?id=SFEP.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=usb3Hub.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=IntelPcc.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
    http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=BthA2DP.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys

    Please follow the below steps -

    1. Kindly update the Sony Firmware Extension Parser driver from this **LINK** (Click on Show All Downloads). Make sure you download the drivers for your Intel Wireless LAN and Intel Bluetooth and update as well from the above link.
    2. Please remove Daemon Tools as it is known to cause problems.
    3. If you still face problems, kindly remove AVG using this **TOOL** till the time we are troubleshooting. Once you have removed AVG, make sure that you enable Windows Defender.



    Let me know how it goes ^_^
    -Pranav
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8


    Thanks Pranav!

    I (think) I've done all you said, hopefully correctly. I'll be back in a few days with a report of how it's going.

    Have a good one and thanks again!

    //H
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by henbenn View Post
    Thanks Pranav!

    I (think) I've done all you said, hopefully correctly. I'll be back in a few days with a report of how it's going.

    Have a good one and thanks again!

    //H
    Hi Henbenn ^_^,

    Sure thing. Let me know how everything goes ^_^. In case of any problem, kindly do not hesitate to post back.


    -Pranav
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    Windows 8

    Bad news


    Hello again.



    Two BSOD:s have occured. Here's the thing (I assume it's relevant): it seems it only happens when my laptop is running on battery, not when connected to a power-outlet?

    Anyway, here's a new log.

    Thanks again in advance.

    //H

    Attachment 57282
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    Windows 8


    To be precise: BSOD (DPC_WATCHDOG_VIOLATION) occurs when the laptop is running on battery, on "return" when I open the lid to use it again.
      My System SpecsSystem Spec

  7. #7


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi henbenn ^_^,

    Sorry for the delayed response. I just needed a break .
    I took a look at the dump files but the dump files haven't saved any information

    Kindly turn on Driver Verifier according to this **GUIDE** and let it crash the system for a few times. Once the system has crashed for a few times, kindly re-run the SF Diagnostic ZIP File and upload the latest ZIP file


    Let me know how it goes ^_^
    -Pranav
      My System SpecsSystem Spec

  8. #8


    Posts : 7
    Windows 8


    No problem Pranav - everybody needs a break from time to time!

    Hopefully we'll (you'll) have more success this time. Fingers crossed!

    //HAttachment 57692
      My System SpecsSystem Spec

  9. #9


    Posts : 2,480
    Windows 10 Pro x64


    Intel Rapid Storage Technology driver has caused the crash, please update it or try installing a different version.
    Code:
    SFEP.sys Mon Jun 18 10:11:46 2012 (4FDEE2C2)  
    
    SFEP.sys - this driver  hasn't been added to the DRT as of this run. Please search Google/Bing for the  driver if additional information is needed. 
    
    IntcDAud.sys Fri Jan  11 14:55:16 2013 (50F019C4) 
    Intel Graphics Media Accelerator HD Driver  
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys 
    
    usb3Hub.sys Mon Feb 18 11:51:17  2013 (512207A5) 
    
    usb3Hub.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    AMPPAL.sys Mon Jul 29 12:59:17 2013 (51F64B05)  
    Intelฎ Centrinoฎ Bluetooth 3.0 + High Speed Virtual Adapter driver 
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys 
    
    dump_iaStorA.sys Fri Aug 2 03:39:52  2013 (51FB0DE8) 
    driver created to provide disk access during crash dump file  generation 
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys 
    
    iaStorA.sys Fri Aug 2  03:39:52 2013 (51FB0DE8) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    SynTP.sys Wed Aug 14 04:53:25 2013  (520AF125) 
    Synaptic Touch Pad Driver 
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys 
    
    Smb_driver_Intel.sys Wed Aug 14  04:55:42 2013 (520AF1AE) 
    
    Smb_driver_Intel.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    btmhsf.sys Mon Aug 19 10:21:07 2013  (5211D573) 
    Intel Proset Bluetooth HighSpeed Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    ibtusb.sys Thu Aug 29 21:37:45  2013 (521FA309) 
    Intel(R) Wireless Bluetooth(R) Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=ibtusb.sys 
    
    iwdbus.sys Thu Sep 26 23:38:04 2013  (5244A93C) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    igdkmd64.sys Tue Oct 1 19:06:57  2013 (524B0131) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    IntelPcc.sys Sat Oct 5 04:55:54  2013 (524F7FBA) 
    
    IntelPcc.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    TeeDriverx64.sys Wed Nov 27 18:56:32 2013 (52963250)  
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    RTKVHD64.sys Tue May 6  15:14:37 2014 (5368E03D) 
    Realtek High Definition Audio Function Driver  
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    NETwbw02.sys Sun Aug 10 21:42:16  2014 (53E7CB18) 
    Intelฎ Wireless WiFi Link Driver - Intelฎ Wireless WiFi Link  Adapter 
    http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys 
    
    
    
    Debug session time: Sun  Feb 8 18:53:12.657 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\020815-3875-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 1:17:43.448  
    *** WARNING: Unable to verify timestamp for iaStorA.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for iaStorA.sys  
    Probably caused by : ACPI.sys ( ACPI!ParseTerm+ca4 ) 
    BugCheck 1E,  {ffffffffc0000005, fffff80317c4d533, 0, ffffffffffffffff} 
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED  (1e) 
    Bugcheck code 0000001E 
    Arguments: 
    Arg1: ffffffffc0000005,  The exception code that was not handled 
    Arg2: fffff80317c4d533, The address  that the exception occurred at 
    Arg3: 0000000000000000, Parameter 0 of the  exception 
    Arg4: ffffffffffffffff, Parameter 1 of the exception  
    BUGCHECK_STR: 0x1E_c0000005_R 
    PROCESS_NAME: System  
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_ACPI!ParseTerm 
    MaxSpeed: 1600  
    CurrentSpeed: 1600 
    BiosVersion = R1044V7 
    BiosReleaseDate =  03/24/2014 
    SystemManufacturer = Sony Corporation 
    SystemProductName =  SVP1321M2EB  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Sun Feb 8 17:20:00.341 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\020815-4859-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 2 days 6:05:46.078  
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE ) 
    BugCheck  133, {0, 501, 500, 0} 
    BugCheck Info: DPC_WATCHDOG_VIOLATION  (133) 
    Bugcheck code 00000133 
    Arguments: 
    Arg1: 0000000000000000,  A single DPC or ISR exceeded its time allotment. The offending 
    component can  usually be identified with a stack trace. 
    Arg2: 0000000000000501, The DPC  time count (in ticks). 
    Arg3: 0000000000000500, The DPC time allotment (in  ticks). 
    Arg4: 0000000000000000 
    BUGCHECK_STR: 0x133  
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    PROCESS_NAME: PlexScriptHost  
    FAILURE_BUCKET_ID: ZEROED_STACK 
    MaxSpeed: 1600 
    CurrentSpeed: 1600  
    BiosVersion = R1044V7 
    BiosReleaseDate = 03/24/2014  
    SystemManufacturer = Sony Corporation 
    SystemProductName = SVP1321M2EB  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2015 Feb 08 19:36:29 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 08 19:36:29 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 08 19:36:29 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  10. #10


    Posts : 7
    Windows 8


    Thankyou softwaremaniac!

    However, I've tried - really tried - to update the driver for Rapid storage technology and failed, failed, failed. I feel like a need to be a sysadmin to figure out how to do this. It's just too complicated and nowhere, nowhere, have I been able to find a "how to" guide.
    I went to the Intel-site and managed to download stuff, this is what I got;

    iaahcic (folder)
    iaAHCIC.inf
    iaStorA.sys
    iastorac (folder)
    iaStorAC.inf
    iaStorF.sys

    In all places I've found any form of info on this there's supposed to be an .exe-file but here it's nowhere to be found.

    So. This raises two questions in my mind.

    1. How do I update the drivers with these files.

    or

    2. Do I need Rapid storage technology? Wouldn't it be easier to simply remove something that's been causing BSOD?

    Please advise, your help is more than appreciated.

    //H
      My System SpecsSystem Spec

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Random(?) BSOD on Sony Vaio - DPC_WATCHDOG_VIOLATION
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