Solved Random BSOD KERNAL_DATA_INPAGE_ERROR while reading

kristinab09

New Member
Messages
3
Location
Texarkana
Hello,

I started getting the BSOD errors about 2 weeks ago now. At first I thought it was happening because I hadn't downloaded updates for my computer, because once I downloaded those updates, it stopped for a while, but the errors started again. I refreshed my computer back to Windows 8 because I thought maybe that would help, and although it's not happening as much as it used to, I'm still getting the error and it's driving me crazy.

The error usually happens at random times. Sometimes I'm not doing anything and sometimes I'm browsing through multiple windows. The only games I really play are The Sims 3 & 4, but I haven't redownloaded those.

I'm not all that great with computers so any help you guys could give me would be greatly appreciated. The file you wanted should be attached below.

Thanks.

P.S. I've also included the DxDiag from my computer in the hopes that it could give you the system specs because I have absolutely no clue how to find those.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-531
    Memory
    4096MB RAM
    Graphics Card(s)
    Intel(R) HD Graphics
    Browser
    Mozilla Firefox
    Antivirus
    McAfee
Hi kristinab09 & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
Code:
**************************Mon Jan 26 09:40:06.882 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\012515-35609-01.dmp]
 
Windows 8 Kernel Version 9600 MP (2 procs) Free x64
 
Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
 
System Uptime: 0 days 0:19:52.719
 
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+22f3f )
 
BugCheck 7A, {4, 0, ffffe001eab7ae80, 7ff7a3493608}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]KERNEL_DATA_INPAGE_ERROR (7a)[/url]
 
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000000, error status (normally i/o status code)
Arg3: ffffe001eab7ae80, current process (virtual address for lock type 3, or PTE)
Arg4: 00007ff7a3493608, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_0
 
PROCESS_NAME:  McSvHost.exe
 
FAILURE_BUCKET_ID:  0x7a_0_nt!_??_::FNODOBFM::_string_
 
CPUID:        "Intel(R) Celeron(R) CPU 1000M @ 1.80GHz"
 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  V2.17
 
  BIOS Release Date             07/02/2013
 
  Manufacturer                  Acer
 
  Product Name                  Aspire E1-531
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jan 19 12:06:08.340 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\011915-38000-01.dmp]
 
Windows 8 Kernel Version 9600 MP (2 procs) Free x64
 
Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
 
System Uptime: 1 days 2:05:29.176
 
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+22f3f )
 
BugCheck 7A, {4, 0, ffffe000fd5ace80, 8001c33000}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]KERNEL_DATA_INPAGE_ERROR (7a)[/url]
 
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000000, error status (normally i/o status code)
Arg3: ffffe000fd5ace80, current process (virtual address for lock type 3, or PTE)
Arg4: 0000008001c33000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_0
 
PROCESS_NAME:  SolutoService.
 
FAILURE_BUCKET_ID:  0x7a_0_nt!_??_::FNODOBFM::_string_
 
CPUID:        "Intel(R) Celeron(R) CPU 1000M @ 1.80GHz"
 
MaxSpeed:     1800
 
CurrentSpeed: 1796
 
  BIOS Version                  V2.17
 
  BIOS Release Date             07/02/2013
 
  Manufacturer                  Acer
 
  Product Name                  Aspire E1-531
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Below is a list of 3rd party drivers present on your system -
Code:
**************************Mon Jan 26 09:40:06.882 2015 (UTC + 5:30)**************************
[U][B]GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
RTKVHD64.sys                Tue Jun 12 15:32:32 2012 (4FD713B8)
bScsiMSa.sys                Tue Jun 19 04:50:36 2012 (4FDFB7C4)
IntcDAud.sys                Tue Jun 19 20:10:51 2012 (4FE08F73)
HECIx64.sys                 Tue Jul  3 03:44:58 2012 (4FF21D62)
b57xdmp.sys                 Mon Aug 13 23:29:00 2012 (50294064)
b57xdbd.sys                 Mon Aug 13 23:29:16 2012 (50294074)
bScsiSDa.sys                Tue Aug 14 23:45:16 2012 (502A95B4)
iaStorA.sys                 Fri Aug 17 02:02:56 2012 (502D58F8)
dump_iaStorA.sys            Fri Aug 17 02:02:56 2012 (502D58F8)
aPs2Kb2Hid.sys              Thu Aug 30 09:10:57 2012 (503EE0C9)
cpuz136_x64.sys             Sat Oct 27 22:54:41 2012 (508C18D9)
ETD.sys                     Tue Nov 20 12:55:48 2012 (50AB307C)
Soluto.sys                  Mon Jan 21 19:06:45 2013 (50FD446D)
k57nd60a.sys                Wed Jan 30 06:18:55 2013 (51086DF7)
bcmwl63al.sys               Fri May  3 01:30:26 2013 (5182C5DA)[/B][/U]
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
iwdbus.sys                  Fri Mar 14 03:29:14 2014 (53222A32)
mfehidk.sys                 Fri Jun 13 21:58:09 2014 (539B2699)
mfewfpk.sys                 Fri Jun 13 21:58:21 2014 (539B26A5)
mfeapfk.sys                 Fri Jun 13 21:58:47 2014 (539B26BF)
mfeavfk.sys                 Fri Jun 13 21:59:02 2014 (539B26CE)
mfefirek.sys                Fri Jun 13 22:00:21 2014 (539B271D)
cfwids.sys                  Fri Jun 13 22:00:46 2014 (539B2736)
mfencbdc.sys                Wed Aug 20 20:31:10 2014 (53F4B836)
igdkmd64.sys                Fri Sep 26 19:12:04 2014 (54256D2C)
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=bScsiMSa.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=b57xdmp.sys
http://www.carrona.org/drivers/driver.php?id=b57xdbd.sys
http://www.carrona.org/drivers/driver.php?id=bScsiSDa.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=aPs2Kb2Hid.sys
http://www.carrona.org/drivers/driver.php?id=cpuz136_x64.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=Soluto.sys
http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
bcmwl63al.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
http://www.carrona.org/drivers/driver.php?id=cfwids.sys
http://www.carrona.org/drivers/driver.php?id=mfencbdc.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys

Kindly follow the below steps -
  1. Kindly download the latest drivers from this **LINK**. Make sure that you update the highlighted drivers first (Make sure that you update your Broadcom drivers from the given link as well).
  2. If you are still facing problems, kindly remove McaFee from the system using this **TOOL**. Once you are done uninstalling the antivirus, make sure you enable Windows Defender.
  3. If you are still facing problems, kindly enable Driver Verifier using this **GUIDE** and let the system crash a few times. Once it has crashed a few times, kindly re-run the SF Diagnostic Tool and upload freshly generated ZIP File.


Let me know how it goes ^_^
-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Thank you for getting back to me so quickly. I'll follow your steps and let you know how it goes.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-531
    Memory
    4096MB RAM
    Graphics Card(s)
    Intel(R) HD Graphics
    Browser
    Mozilla Firefox
    Antivirus
    McAfee
Thank you for getting back to me so quickly. I'll follow your steps and let you know how it goes.

Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Everything seems to be going smoothly. Thank you so much for your help.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-531
    Memory
    4096MB RAM
    Graphics Card(s)
    Intel(R) HD Graphics
    Browser
    Mozilla Firefox
    Antivirus
    McAfee

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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