Windows 8 and 8.1 Forums


Help with minidump ntoskrnl.exe problem

  1. #31


    Posts : 63
    Windows 8.1 Pro


    Quote Originally Posted by softwaremaniac View Post
    Give this a try. The file was created by kronckew, one of our colleagues. Tested it on my Laptop, and it worked!

    Boot to Safe Mode.

    Go to Start > All Programs > Accessories > Command Prompt
    Right-click the Command Prompt, and select: Run as Administrator

    At the Command Prompt, copy/paste (with the mouse) the following text inside the code box below, and press: Enter

    Code:

    @echo off
    rem delete old files
    del /q %windir%\logs\cbs\cbs.log
    del /q c:\sfcdetails.txt
    rem run sfc
    sfc /scannow
    rem filter out non essential junk from the cbs.log
    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >c:\sfcdetails.txt
    rem open details in notepad
    notepad c:\sfcdetails.txt
    rem optional command to shut down & restart pc after running. this may be needed if
    rem sfc replaces some critical files. uncomment (remove the 'rem') to activate.
    rem shutdown -r
    exit
    When sfc is done, a file named sfcdetails.txt appears.
    Please save the sfcdetails.txt file to the Desktop, and post it in your reply.


    To run the program a second time, open the Command Prompt, right-click and select: Run as Administrator

    This time, type in the following:

    Code:
    sfc /scannow
    Press: Enter

    When done, a file named sfcdetails.txt appears once again.

    Please save the file to the Desktop, as sfcdetails2.txt, and post it in your reply.
    Hi again,


    I started the first code three times. But the second code do not produced sfcdetails.txt file. Just this:
    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    I am attaching the first sfcdetails.txt file.

      My System SpecsSystem Spec

  2. #32


    Posts : 2,480
    Windows 10 Pro x64


    Some of your system files are corrupted. It strange that the script didn't fix it, usually it does.
      My System SpecsSystem Spec

  3. #33


    Posts : 63
    Windows 8.1 Pro


    Quote Originally Posted by softwaremaniac View Post
    Some of your system files are corrupted. It strange that the script didn't fix it, usually it does.
    Strange. I started it three times. But I don't have blue screens yet. I did not see in the txt file what is that error.
      My System SpecsSystem Spec

  4. #34


    Posts : 2,480
    Windows 10 Pro x64


    Something related to Flash Player. I'd suggest running a scan with Malwarebytes Anti-Malware if you haven't already. Be careful to UNCHECK the free trial option at the end of the installation.
      My System SpecsSystem Spec

  5. #35


    Posts : 63
    Windows 8.1 Pro


    Quote Originally Posted by softwaremaniac View Post
    Something related to Flash Player. I'd suggest running a scan with Malwarebytes Anti-Malware if you haven't already. Be careful to UNCHECK the free trial option at the end of the installation.
    Nothing! Just cracks and keygens.
      My System SpecsSystem Spec

  6. #36


    Posts : 2,480
    Windows 10 Pro x64


    Reinstall Flash player.
      My System SpecsSystem Spec

  7. #37


    Posts : 63
    Windows 8.1 Pro


    Quote Originally Posted by softwaremaniac View Post
    Reinstall Flash player.
    Hi again,


    I am with the deafaut Flash Player if windows 8.1 has it. I mean I didn'n install it. How to reinstall? I could find separated and install it.
    I tested with Wester didgital Diagnostic all night. In the morning tes was stoped, I did not see any message, but in the SMART info I see this:
      My System SpecsSystem Spec

  8. #38


    Posts : 63
    Windows 8.1 Pro


    Hi again,

    New BSOD. This time different, but again when starting game. Other game - but dump indicates 3D Stereoscopic driver. I have 3D Stereoscopic on my PC:

    On Wed 1/28/2015 11:44:18
    PM GMT your computer crashed
    crash dump file:
    C:\Windows\Minidump\012915-24375-01.dmp
    This was probably caused by the
    following module:
    ntoskrnl.exe (nt+0x150AA0)
    Bugcheck code: 0xA
    (0x2100C5028, 0x2, 0x0, 0xFFFFF80302303AA2)
    Error:
    IRQL_NOT_LESS_OR_EQUAL
    file path:
    C:\Windows\system32\ntoskrnl.exe
    product:
    Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel &
    System
    Bug check description: This indicates that Microsoft Windows or a
    kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
    This
    appears to be a typical software driver bug and is not likely to be caused by a
    hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On
    Wed 1/28/2015 11:44:18 PM GMT your computer crashed

    crash dump file:
    C:\Windows\memory.dmp
    This was probably caused by the following module: nvstusb.sys (nvstusb+0xA56C)
    Bugcheck code: 0xA
    (0x2100C5028, 0x2, 0x0, 0xFFFFF80302303AA2)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path:
    C:\Windows\system32\drivers\nvstusb.sys
    product: Stereoscopic 3D USB controller driver
    company: NVIDIA
    Corporation

    description: Stereoscopic 3D USB controller
    driver
    Bug check description: This indicates that Microsoft Windows or a
    kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
    This
    appears to be a typical software driver bug and is not likely to be caused by a
    hardware problem.
    A third party driver was identified as the probable root
    cause of this system error. It is suggested you look for an update for the
    following driver: nvstusb.sys (Stereoscopic 3D USB controller driver, NVIDIA
    Corporation).
    Google query: NVIDIA Corporation IRQL_NOT_LESS_OR_EQUAL
      My System SpecsSystem Spec

  9. #39


    Posts : 63
    Windows 8.1 Pro


    I am adding and minidump

    Strange. I don't know if this common with old my problems. Second time BSOW before game. In the past - unexpected shut downs, after them - BSOD with restart and after can't find bootable drive. Now this.
      My System SpecsSystem Spec

  10. #40


    Posts : 2,480
    Windows 10 Pro x64


    Stereoscopic 3D USB controller driver from nvidia caused the crash.
      My System SpecsSystem Spec

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Help with minidump ntoskrnl.exe problem
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