Windows 8 and 8.1 Forums


Help with minidump ntoskrnl.exe problem

  1. #21


    Posts : 63
    Windows 8.1 Pro


    Everything is find! Good status! No errors!

      My System SpecsSystem Spec

  2. #22


    Posts : 2,480
    Windows 10 Pro x64


    It may be so, but I am still suspicious. What brand is the disk?
      My System SpecsSystem Spec

  3. #23


    Posts : 63
    Windows 8.1 Pro


    Western Digital.
      My System SpecsSystem Spec

  4. #24


    Posts : 63
    Windows 8.1 Pro


    I have another hdd - there are few bad sectors. But this hdd I do not use for operating system, or programs, or games. And when I had blue screens, I were not using this hard disk.
      My System SpecsSystem Spec

  5. #25


    Posts : 63
    Windows 8.1 Pro


    By the way what is I/O error means?
      My System SpecsSystem Spec

  6. #26


    Posts : 2,480
    Windows 10 Pro x64


    Has your system crashed from the time you posted your last dump? If yes, please give me the new dump.
    This is a WD official test tool: WD Support / Downloads / SATA & SAS / WD Blue / SE / SE16 (SATA II) Do the extended test please.
    I/O error means that there is something wrong and it usually indicates a bad hardware. It could be just a bad sata cable or the drive itself. You could also check your disk with Disk Check - Windows 7 Help Forums
    By the way, please complete this test if you haven't already: SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
      My System SpecsSystem Spec

  7. #27


    Posts : 63
    Windows 8.1 Pro


    Thank you are helping me! No, my system did not crashed form the latest dump. And I am using it in full time.
    I did the scannow check. No errors.
    I'll check with WD software and will post again.
      My System SpecsSystem Spec

  8. #28


    Posts : 2,480
    Windows 10 Pro x64


    Well, if your system doesn't crash in a week, I'd say you're good to go, but let's wait the test results. If you have any more questions, feel free to ask.
      My System SpecsSystem Spec

  9. #29


    Posts : 63
    Windows 8.1 Pro


    Quote Originally Posted by softwaremaniac View Post
    Well, if your system doesn't crash in a week, I'd say you're good to go, but let's wait the test results. If you have any more questions, feel free to ask.
    Thank you!

    This is resulst from chdsk:
    Beginning verification phase of system scan.
    Verification 100% complete.Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    I am attaching an CBS.Log.

    I'll tell you and result from WD software and after will wait to see if the system will be stable.
      My System SpecsSystem Spec

  10. #30


    Posts : 2,480
    Windows 10 Pro x64


    Give this a try. The file was created by kronckew, one of our colleagues. Tested it on my Laptop, and it worked!

    Boot to Safe Mode.

    Go to Start > All Programs > Accessories > Command Prompt
    Right-click the Command Prompt, and select: Run as Administrator

    At the Command Prompt, copy/paste (with the mouse) the following text inside the code box below, and press: Enter

    Code:

    @echo off
    rem delete old files
    del /q %windir%\logs\cbs\cbs.log
    del /q c:\sfcdetails.txt
    rem run sfc
    sfc /scannow
    rem filter out non essential junk from the cbs.log
    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >c:\sfcdetails.txt
    rem open details in notepad
    notepad c:\sfcdetails.txt
    rem optional command to shut down & restart pc after running. this may be needed if
    rem sfc replaces some critical files. uncomment (remove the 'rem') to activate.
    rem shutdown -r
    exit
    When sfc is done, a file named sfcdetails.txt appears.
    Please save the sfcdetails.txt file to the Desktop, and post it in your reply.


    To run the program a second time, open the Command Prompt, right-click and select: Run as Administrator

    This time, type in the following:

    Code:
    sfc /scannow
    Press: Enter

    When done, a file named sfcdetails.txt appears once again.

    Please save the file to the Desktop, as sfcdetails2.txt, and post it in your reply.
      My System SpecsSystem Spec

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Help with minidump ntoskrnl.exe problem
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