Windows 8 and 8.1 Forums


Help with minidump ntoskrnl.exe problem

  1. #91


    Posts : 63
    Windows 8.1 Pro


    Quote Originally Posted by softwaremaniac View Post
    Use your PC normally and see if it crashes.
    Thank you very much for your help!!!
    It was very professional!

    If I have new problem, I'll write you here.

      My System SpecsSystem Spec

  2. #92


    Posts : 2,480
    Windows 10 Pro x64


    OK.
      My System SpecsSystem Spec

  3. #93


    Posts : 63
    Windows 8.1 Pro


    Sorry, but new BSOD. The familiar SYSTEM_SERVICE_EXCEPTION - again when starting game - the same game. Sometimes I have BSOD, sometimes not.

    This is info fro Who Crashed it:
    On Mon 2/9/2015 11:14:43 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\021015-14515-01.dmp
    This was probably caused by the following module:
    ntoskrnl.exe (nt+0x150AA0)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801EE775AA2, 0xFFFFD000216D3B20, 0x0)
    Error:
    SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product:
    Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Mon 2/9/2015 11:14:43 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: nvstusb.sys (nvstusb+0xA56C)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801EE775AA2, 0xFFFFD000216D3B20, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\drivers\nvstusb.sys
    product: Stereoscopic 3D USB controller driver
    company: NVIDIA Corporation
    description: Stereoscopic 3D USB controller driver
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvstusb.sys (Stereoscopic 3D USB controller driver, NVIDIA Corporation).
    Google query: NVIDIA Corporation SYSTEM_SERVICE_EXCEPTION

    I am attaching info from my PC too.
      My System SpecsSystem Spec

  4. #94


    Posts : 2,480
    Windows 10 Pro x64


    Update nVidia drivers and disable the nVidia Streaming Kernel service in services. msc.
    Also update some kind of webcam driver you have on your system as this one is outdated.
      My System SpecsSystem Spec

  5. #95


    Posts : 63
    Windows 8.1 Pro


    I am with the last NVidia drivers. I'll see how to update webcam drivers. My camera is too old. May have to switch it off.
      My System SpecsSystem Spec

  6. #96


    Posts : 2,480
    Windows 10 Pro x64


    When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

    When it is removed then download and install the fresh copy.
    If that doen't help, please enable DV again: Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista - Sysnative Forums
    I'm going to bed now. I'll check back in the morning.
      My System SpecsSystem Spec

  7. #97


    Posts : 63
    Windows 8.1 Pro


    I only found NVIDIA Streamer Service? Is this nVidia Streaming Kernel? And have to disable Start up type or have to stop it? And what nVidia Streaming Kernel doing - what it's purpose?
      My System SpecsSystem Spec

  8. #98


    Posts : 2,480
    Windows 10 Pro x64


    Yes, that's the one. Nothing to do with the driver. It's just some nVidia function for streaming games. Stop it and disable it.
      My System SpecsSystem Spec

  9. #99


    Posts : 63
    Windows 8.1 Pro


    Hi again,

    No power lost, no blue screens at the moment. But I saw this in event log:
    The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S5). This can result in reduced resume performance.

    Tried to fix with power troubleshooter, but it switched on my PC to sleep. I don't want it. I red that I have to reinstall my display driver. I do that two days before. Is this message important and what it is means? Have I to fix it?
      My System SpecsSystem Spec

  10. #100


    Posts : 2,480
    Windows 10 Pro x64


    Use your computer normally if it works fine. If problems arise, post back and we will take care of them.
      My System SpecsSystem Spec

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