Windows 8 and 8.1 Forums


Windows 8.1 system_thread_exception_not_handled (igdkmd64)

  1. #1

    Windows 8.1 system_thread_exception_not_handled (igdkmd64)


    Using Macrium's redeploy to new hardware, I transferred my current Windows 8.1 system to a new PC. That worked smoothly. WIndows booted and I was able to install all drivers with the exception of the Intell HD graphic drivers (4600). Every attemtp to install results in the BSOD message Windows 8.1 system_thread_exception_not_handled (igdkmd64.sys). I can restart the machine and it boots fine with the basic VGA display. I have tried the latest and greatest drivers from Intel with the same result. I do plan to install a 3rd party card soon but in the meantime I could use some ideas on how troubleshoot this. I did try deleting the current VGA driver updating to the new driver but the BSOD reared its head part way through the upgrade. Thanks for any insight.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi buffaloguy & Welcome to the forums ^_^,

    I am extremely sorry for the late response. There are not enough analysts. Do you still need help with your problem? If you still need help with this, kindly reply back to this topic and I would reply within 48 hours and will be notified by email.

    Kindly follow the below instructions -
    Blue Screen of Death (BSOD) Posting Instructions

    -Pranav
      My System SpecsSystem Spec

Windows 8.1 system_thread_exception_not_handled (igdkmd64)
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