Windows 8 and 8.1 Forums

BSOD started on alot of my games, seems to be gettign more

  1. #1

    Posts : 2
    windows 8.1 64 bit

    BSOD started on alot of my games, seems to be gettign more

    Hi , getting alot of BSOD and just crashes where I have to reboot, regarding the atikmdag.sys, sometimes the game just shuts down and goes directly to windows, other times i have to reboot and sometimes i get the BSOD.

    here is the report as requested
    Attachment 56835

    Is there anything else that you need to know to help diagnose the problem.
    Last edited by Tyrionas; 22 Jan 2015 at 06:49.

      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi Tyrionas & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    An exception happened while executing a system service routine.
    1: kd> knL
     # Child-SP          RetAddr           Call Site
    00 ffffd000`fdba2708 fffff801`415774e9 nt!KeBugCheckEx
    01 ffffd000`fdba2710 fffff801`41576dfc nt!KiBugCheckDispatch+0x69
    02 ffffd000`fdba2850 fffff801`41572eed nt!KiSystemServiceHandler+0x7c
    03 ffffd000`fdba2890 fffff801`414f5125 nt!RtlpExecuteHandlerForException+0xd
    04 ffffd000`fdba28c0 fffff801`414f94de nt!RtlDispatchException+0x1a5
    05 ffffd000`fdba2f90 fffff801`415775c2 nt!KiDispatchException+0x646
    06 ffffd000`fdba3680 fffff801`41575d14 nt!KiExceptionDispatch+0xc2
    07 ffffd000`fdba3860 fffff801`0e13d537 nt!KiPageFault+0x214
    08 ffffd000`fdba39f8 fffff801`0e177f9a atikmdag+0xac537
    09 ffffd000`fdba3a00 ffffe001`5fb11080 atikmdag+0xe6f9a
    0a ffffd000`fdba3a08 ffffd000`f514e180 0xffffe001`5fb11080
    0b ffffd000`fdba3a10 00000000`00000000 0xffffd000`f514e180
    We can see clearly from the stack that the ATI Driver experienced a Page Fault (Data not found in RAM) which led to an exception which ultimately caused the system to crash.

    In another 0x3B Bugcheck dump file, the below stack was obtained -
    1: kd> knL
     # Child-SP          RetAddr           Call Site
    00 ffffd000`237e1208 fffff802`13b737e9 nt!KeBugCheckEx
    01 ffffd000`237e1210 fffff802`13b730fc nt!KiBugCheckDispatch+0x69
    02 ffffd000`237e1350 fffff802`13b6f1ed nt!KiSystemServiceHandler+0x7c
    03 ffffd000`237e1390 fffff802`13af5595 nt!RtlpExecuteHandlerForException+0xd
    04 ffffd000`237e13c0 fffff802`13af645b nt!RtlDispatchException+0x455
    05 ffffd000`237e1ac0 fffff802`13b738c2 nt!KiDispatchException+0x61f
    06 ffffd000`237e21b0 fffff802`13b71dfe nt!KiExceptionDispatch+0xc2
    07 ffffd000`237e2390 fffff960`0018dd47 nt!KiGeneralProtectionFault+0xfe
    08 ffffd000`237e2520 fffff960`0019ae9e win32k!RFONTOBJ::bInit+0x597
    09 ffffd000`237e26e0 fffff960`002757cc win32k!GreGetTextMetricsW+0x3e
    0a ffffd000`237e2720 fffff960`00265ea9 win32k!GetCharDimensions+0x2c
    0b ffffd000`237e2800 fffff960`0031b625 win32k!UpdateUserScreen+0x94d
    0c ffffd000`237e28b0 fffff960`002eda8a win32k!xxxResetDisplayDevice+0x79
    0d ffffd000`237e2920 fffff960`002ed41e win32k!xxxInternalUserChangeDisplaySettings+0x366
    0e ffffd000`237e29d0 fffff960`002ed33a win32k!xxxUserChangeDisplaySettings+0xae
    0f ffffd000`237e2aa0 fffff802`13b734b3 win32k!NtUserChangeDisplaySettings+0xca
    10 ffffd000`237e2b00 00000000`77a68a1a nt!KiSystemServiceCopyEnd+0x13
    11 00000000`00cce4c8 00000000`00000000 0x77a68a1a
    We can see that Win32k.sys ( Provides Kernel mode Graphics Device Interface) resetting the Display Device.
    Below is a list of 3rd party drivers present on your system -
    **************************Thu Jan 22 02:58:08.337 2015 (UTC + 5:30)**************************
    MBfilt64.sys                Fri Jul 31 09:10:32 2009 (4A7267B0)
    LGVirHid.sys                Tue Nov 24 07:06:48 2009 (4B0B38B0)
    LGBusEnum.sys               Tue Nov 24 07:06:48 2009 (4B0B38B0)
    WPRO_41_2001.sys            Tue Nov  8 02:34:48 2011 (4EB847F0)
    dtsoftbus01.sys             Fri Jan 13 19:15:46 2012 (4F10358A)
    ikbevent.sys                Wed Jun 13 00:52:18 2012 (4FD796EA)
    imsevent.sys                Fri Aug 17 04:50:04 2012 (502D8024)
    NTIOLib_X64.sys             Thu Oct 25 15:57:58 2012 (5089142E)
    ISCTD64.sys                 Wed Nov 28 01:22:34 2012 (50B51A02)
    HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)
    LGSHidFilt.Sys              Fri Jan 18 01:45:00 2013 (50F85BC4)
    RTKVHD64.sys                Tue Feb  5 20:17:49 2013 (51111B95)
    bwcW8x64.sys                Wed Feb 13 22:55:48 2013 (511BCC9C)
    e22w8x64.sys                Thu Mar 21 02:54:01 2013 (514A28F1)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
    AMDACPKSL.SYS               Wed Mar 12 05:19:44 2014 (531FA118)
    AtihdWB6.sys                Wed Mar 12 05:20:02 2014 (531FA12A)
    atikmpag.sys                Fri Nov 21 07:38:54 2014 (546E9EB6)
    atikmdag.sys                Fri Nov 21 08:00:27 2014 (546EA3C3)
    EasyAntiCheat.sys           Thu Dec 18 00:57:04 2014 (5491D908)
    **************************Wed Jan 22 03:55:03.868 2014 (UTC + 5:30)**************************
    AtihdW86.sys                Fri Jul  5 23:40:40 2013 (51D70C20)
    atikmpag.sys                Wed Sep 11 06:54:43 2013 (522FC65B)
    atikmdag.sys                Wed Sep 11 08:15:14 2013 (522FD93A)
    pbfilter.sys                Tue Nov 19 11:26:06 2013 (528AFD76)
    EasyAntiCheat.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    Kindly follow the below steps -

    1. Please remove Daemon Tools & MSI Software installed on the system as they are known to cause problems.
    2. Please remove the current version of the ATI Driver by using this **TOOL** and install a driver which is a bit old or from the driver installation disc which you got with your AMD Graphics Card. Make sure that while installing the older drivers, you install ONLY the Driver and nothing else.
    3. Are you cheating in any game? If yes, then which game?

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    windows 8.1 64 bit

    Thankyou ever so much, I deleted Daemon Tools and MSI Supercharger ans MSI Winky then uninstalled using the tool. Now installed just the driver. Will test it on some of the games I have had problems with and let you know. Only game I cheat on is Marvel Puzzlequest as I try all cards to see what are best before playing for real on the tablet. The Anti-cheat is for 7 ways to die i think to stop cheating. Will let you know how I get along.

    Big thanks for the reply.
      My System SpecsSystem Spec

  4. #4

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi Tyrionas ^_^,

    Sure thing. Let me know how it goes ^_^

      My System SpecsSystem Spec

BSOD started on alot of my games, seems to be gettign more
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