Windows 8 and 8.1 Forums


BSOD usually when playing games

  1. #1


    Posts : 13
    windows 8.1

    BSOD usually when playing games


    Hi I have been experiencing BSOD mostly during video games. Please find the requested info attached. Any help would be greatly appreciated...

    Attachment 56810

      My System SpecsSystem Spec

  2. #2


    Canon City
    Posts : 249
    Windows 8.1 Pro 64 Bit


    What is the file you just uploaded? if you have an error code please just post that in a forum as I won't download som random zip file on my computer.
      My System SpecsSystem Spec

  3. #3


    Posts : 13
    windows 8.1


    Attachment 56812 Is this the right file?

    On Wed 1/21/2015 1:46:23
    AM GMT your computer crashed
    crash dump file:
    C:\WINDOWS\Minidump\012015-10312-01.dmp
    This was probably caused by the
    following module:
    ntoskrnl.exe (nt+0x150AA0)
    Bugcheck code: 0xD1
    (0x0, 0x2, 0x8, 0x0)
    Error:
    DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path:
    C:\WINDOWS\system32\ntoskrnl.exe
    product:
    Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel &
    System
    Bug check description: This indicates that a kernel-mode driver
    attempted to access pageable memory at a process IRQL that was too high.
    This
    appears to be a typical software driver bug and is not likely to be caused by a
    hardware problem.
    The crash took place in the Windows kernel. Possibly this
    problem is caused by another driver that cannot be identified at this time.
      My System SpecsSystem Spec

  4. #4


    Posts : 13
    windows 8.1


    am I posting correctly? is the zip in my previous post what you need to address problem?
      My System SpecsSystem Spec

  5. #5


    Posts : 2,480
    Windows 10 Pro x64


    DVD drive is disabled. Is this on purpose? If so, why?
    Remove software related to drivers in red and update GPU drivers
    Code:
    AsUpIO.sys Tue Aug 3 04:47:59 2010 (4C57835F)  
    ASUS hardware monitoring software related 
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys 
    
    GPUZ.sys Wed Oct  6 18:14:37 2010 (4CACA06D) 
    CPUID GPU-Z driver 
    http://www.carrona.org/drivers/driver.php?id=GPUZ.sys 
    
    speedfan.sys Fri  Mar 18 17:08:46 2011 (4D83838E) 
    SpeedFan 
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys 
    
    asahci64.sys Thu Jan 5 06:08:19  2012 (4F053043) 
    Asmedia 106x SATA Host Controller Driver 
    http://www.carrona.org/drivers/driver.php?id=asahci64.sys 
    
    iaStor.sys Thu Feb 2 01:15:24  2012 (4F29D59C) 
    Intel Storage drivers 
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys 
    
    RTKVHD64.sys Tue Jun 12 12:02:32  2012 (4FD713B8) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    HECIx64.sys Tue Jul 3 00:14:58  2012 (4FF21D62) 
    Intel Management Engine Interface 
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys 
    
    AsIO.sys Wed Aug 22 11:54:47 2012  (5034AC67) 
    Asus PCProbe Utility 
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys 
    
    e1i63x64.sys Wed Mar 20 08:37:29 2013  (51496739) 
    Intel(R) Gigabit Adapter 
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    cpuz136_x64.sys Wed Oct 9  14:14:08 2013 (52554890) 
    CPUID CPU-Z driver 
    http://www.carrona.org/drivers/driver.php?id=cpuz136_x64.sys 
    
    nvlddmkm.sys Sat Dec 13  07:53:17 2014 (548BE25D) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    
    
    Debug session time: Wed  Jan 21 02:46:23.201 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\012015-10312-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 0:32:46.860  
    Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+23a ) 
    BugCheck D1,  {0, 2, 8, 0} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: 0000000000000000,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000008,  value 0 = read operation, 1 = write operation 
    Arg4: 0000000000000000,  address which referenced memory 
    PROCESS_NAME: System 
    BUGCHECK_STR: AV  
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    FAILURE_BUCKET_ID:  AV_CODE_AV_NULL_IP_nt!KiPageFault 
    MaxSpeed: 3500 
    CurrentSpeed: 3500  
    BiosVersion = 2104 
    BiosReleaseDate = 08/13/2013 
    SystemManufacturer =  System manufacturer 
    SystemProductName = System Product Name  
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
    Debug session time: Tue Jan 20 05:24:19.843 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\011915-10046-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 0:19:16.502  
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for nvlddmkm.sys  
    Probably caused by : nvlddmkm.sys ( nvlddmkm+15393c ) 
    BugCheck 116,  {ffffe001c5740010, fffff8004997d93c, ffffffffc00000b5, a} 
    BugCheck Info: VIDEO_TDR_FAILURE (116)  
    Bugcheck code 00000116 
    Arguments: 
    Arg1: ffffe001c5740010, Optional  pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). 
    Arg2:  fffff8004997d93c, The pointer into responsible device driver module (e.g. owner  tag). 
    Arg3: ffffffffc00000b5, Optional error code (NTSTATUS) of the last  failed operation. 
    Arg4: 000000000000000a, Optional internal context  dependent data. 
    BUGCHECK_STR: 0x116 
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys 
    MaxSpeed: 3500 
    CurrentSpeed: 3500  
    BiosVersion = 2104 
    BiosReleaseDate = 08/13/2013 
    SystemManufacturer =  System manufacturer 
    SystemProductName = System Product Name  
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
    
    
    
    
    --- E O J --- 2015 Jan 25 22:07:53 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Jan 25 22:07:53 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Jan 25 22:07:53 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  6. #6


    Posts : 13
    windows 8.1


    I just disabled it cause I never use it.... I will uninstall the aforementioned drivers and post back if it still crashes... If it does not crash after a few days of gaming i will let you know. THank you very much sir!
      My System SpecsSystem Spec

  7. #7


    Posts : 13
    windows 8.1


    Attachment 57020 happened again he is the latest crash report. Only thing I didn't do was update the graphics drivers. Crashing has been going on for about half a year and I have always updated the drivers during that time so I think its unlikely to be that but I will update to these newest ones
      My System SpecsSystem Spec

  8. #8


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    ^ hey mate,
    for the convenience of those who are looking into your problem, could you update your system specs with your troubled computer's info. Here is how: System Spec - Fill In Your EightForums System Spec
    If you don't have that info, here is a tool (that does NOT install anything to your computer) that you can run and will tell you all about it: System Info - See Your System Specs - Windows 7 Help Forums
    Last edited by DustSailor; 25 Jan 2015 at 23:58.
      My System SpecsSystem Spec

  9. #9


    Posts : 13
    windows 8.1


    system specs should be up now sorry
      My System SpecsSystem Spec

  10. #10


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Well, did you find success in updating the graphics driver? If you find that the other drivers need to be updated, you should update them as well. Also all Important/critical/recommended updates should be installed from Windows Update. Still having trouble?

    I'm not a BSOD expert, otherwise I'd help you straight away. I think softwaremaniac was taking your problem on.
      My System SpecsSystem Spec

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BSOD usually when playing games
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