Windows 8 and 8.1 Forums


windows 8.1 BSOD random on startup

  1. #1


    Posts : 21
    windows 8.1 x64

    windows 8.1 BSOD random on startup


    i dont know but it happent some time on startup. i setup BSODviewer and it show problem with atikmdag.sys. i guess my VGA problem.
    help me pls
    thank for your time!

      My System SpecsSystem Spec

  2. #2


    Penn's Forest
    Posts : 216
    Win8.1 Pro | Win10TP Pro - boot to VHD


    Yes, atikmdag is related to your AMD graphics card. I'm not a dump reader, but someone who is will stop by and help.

    While you wait, please fill in as much information as you can on your EightForums system specs. That will also help the member who will help you.
      My System SpecsSystem Spec

  3. #3


    Penn's Forest
    Posts : 216
    Win8.1 Pro | Win10TP Pro - boot to VHD


    I'm basing this on your own analysis of the issue and some information from the dxdiag included in the zip folder you posted (thank you)

    You could try updating your AMD Radeon driver

    Latest AMD Catalyst Graphics Driver for Windows 8
    See: How-To Install AMD Catalyst™ Drivers for a Windows® Based System
    Code:
    Package Contents
    The AMD Catalyst™ Software Suite, AMD Catalyst™ Omega contains the following:
    ◾AMD Catalyst™ Display Driver version 14.501.1003
    ◾AMD Catalyst™ Control Center version 2014.1120.2123.38423​
    DxDiag
    Code:
    ---------------
    Display Devices
    ---------------
    Card name: AMD Radeon HD 6700 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x68BA)
    DAC type: Internal DAC(400MHz)
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_1002&DEV_68BA&SUBSYS_220D1458&REV_00
    Display Memory: 4095 MB
    Dedicated Memory: 1013 MB
    Shared Memory: 3082 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: SA300/SA350
    Monitor Id: SAM078F
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: DVI
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1230 (English)
    Driver Version: 13.152.1.8000
    DDI Version: 11
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
    Driver Model: WDDM 1.3
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Miracast: Not Supported
    Hybrid Graphics GPU: Not Supported
    Power P-states: Not Supported
    Driver Attributes: Final Retail
    Driver Date/Size: 10/8/2013 21:01:02, 1237200 bytes
    WHQL Logo'd: Yes
    That decision is up to you.

    You can also wait until another member drops by and tells you exactly what is causing the BSOD
      My System SpecsSystem Spec

  4. #4


    Posts : 21
    windows 8.1 x64


    yah, thanks you!
    I'm really update latest AMD driver yet ( AMD catalyst omega 14.12) and I got this BSOD
    so, im try Display Driver Uninstaller to uninstal and rollback to older version of driver and it work without BSOD in a week.
    and now BSOD happent. I think my VGA broken!
      My System SpecsSystem Spec

  5. #5


    Penn's Forest
    Posts : 216
    Win8.1 Pro | Win10TP Pro - boot to VHD


    I understand, thank you.

    Wait for a BSOD tem member to look at the information you posted. They know how to read it and what actions to take.
    Do you overclock your Graphics? If you do, please return it to base levels.

    Bill
    .
      My System SpecsSystem Spec

  6. #6


    Posts : 21
    windows 8.1 x64


    yes, thanks you.
    I dont overclock my VGA,
    specs:
    core I5-2400
    Vga HD6770 gigabyte
    Z68X-UD3-B3 gigabyte mainboard
    RAM corsair 8Gb
      My System SpecsSystem Spec

  7. #7


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Do you have a restore point to before the problem arose ?
      My System SpecsSystem Spec

  8. #8


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Have you tried this---

    Attachment 56607
      My System SpecsSystem Spec

  9. #9


    Posts : 21
    windows 8.1 x64


    Quote Originally Posted by David Bailey View Post
    Have you tried this---

    Attachment 56607
    I don't try it yet, but I rollback and it warning me
    what can I do next?Attachment 56608
      My System SpecsSystem Spec

  10. #10


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    I posted a picture of Device Manager not Computer Management.

    Attachment 56610
      My System SpecsSystem Spec

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