Windows 8 and 8.1 Forums

Multiple BSOD win8.1 64bit

  1. #11


    Posts : 2,480
    Windows 10 Pro x64


    open the archive that a program creates and drag them out to the desktop and zip them up separately.

      My System SpecsSystem Spec

  2. #12


    Posts : 25
    windows 8.1 64bit


    ok I have 1 of the 2 logs, the other says the crash dump file is in c:windows\memory.dmp (all of the other crash dumps are in the minidump folder. The memory.dmp is over 2gb, do you want this also? I have attached the lastest crash log.

    Attachment 56823
      My System SpecsSystem Spec

  3. #13


    Posts : 2,480
    Windows 10 Pro x64


    Later if needed. Let's work with this for now.
    Code:
    SiWinAcc.sys Fri Jun 15 02:02:02 2007  (4671D6FA) 
    Silicon Image driver - comes with package for the  SIxxxx drivers 
    http://www.carrona.org/drivers/driver.php?id=SiWinAcc.sys 
    
    SiRemFil.sys  Wed Jun 20 21:42:10 2007 (46798312) 
    Silicon Image driver 
    http://www.carrona.org/drivers/driver.php?id=SiRemFil.sys 
    
    SI3132.sys Wed  Oct 3 20:39:29 2007 (4703E1E1) 
    Silicon Image driver 
    http://www.carrona.org/drivers/driver.php?id=SI3132.sys 
    
    AWOPFilterDriver.sys Thu Jun 25 15:54:47 2009 (4A4381A7)  
    
    AWOPFilterDriver.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    IOCBIOS.SYS Thu Jul 9 19:47:22 2009  (4A562D2A) 
    Intel Extreme Tuning Utility - Desktop Control 
    http://www.carrona.org/drivers/driver.php?id=IOCBIOS.SYS 
    
    tapoas.sys Mon  Jul 12 02:31:59 2010 (4C3A627F) 
    OpenVPN Virtual Network Driver  
    http://www.carrona.org/drivers/driver.php?id=tapoas.sys 
    
    afcdp.sys Wed  Jul 20 16:46:03 2011 (4E26EA2B) 
    Acronis File Level CDP Kernel  Helper 
    http://www.carrona.org/drivers/driver.php?id=afcdp.sys 
    
    PxHlpa64.sys Mon  Oct 17 16:29:34 2011 (4E9C3BCE) 
    Sonic CD/DVD driver (used by many  different CD/DVD programs) 
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys 
    
    GEARAspiWDM.sys Thu May 3  21:56:17 2012 (4FA2E2E1) 
    CD-ROM Class Filter Driver by Gear  Software.[br]Also comes with iTunes 
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
    
    tib.sys Wed Mar 20 10:00:38  2013 (51497AB6) 
    Acronis TIB manager 
    http://www.carrona.org/drivers/driver.php?id=tib.sys 
    
    fltsrv.sys Mon May 13 11:40:09 2013  (5190B4F9) 
    Acronis Storage Filter Management Driver 
    http://www.carrona.org/drivers/driver.php?id=fltsrv.sys 
    
    IOMap64.sys Tue Jul 2 10:27:47 2013  (51D28F03) 
    ASUS Kernel Mode Driver ?Asus Smart Doctor/iTracker 2 Asus GPU  Tweak and GPU Tweak Streaming from this link:  BSOD after sleep, restarts, driver_power_state_failure  ) 
    http://www.carrona.org/drivers/driver.php?id=IOMap64.sys 
    
    SYMEVENT64x86.SYS Sat Jul 27  04:26:58 2013 (51F32FF2) 
    Norton Internet Security 
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS 
    
    SYMDS64.SYS Wed Jul 31  01:29:08 2013 (51F84C44) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS 
    
    iaStorAV.sys Thu Aug 1 02:00:49  2013 (51F9A531) 
    Intel Rapid Storage Technology SATA RAID Controller driver  
    http://www.carrona.org/drivers/driver.php?id=iaStorAV.sys 
    
    dump_iaStorAV.sys Thu Aug 1  02:00:49 2013 (51F9A531) 
    
    dump_iaStorAV.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    snapman.sys Wed Aug 14 14:17:26 2013  (520B7556) 
    Acronis True Image Snapshot Manager driver also included in  Seagate DiscWizard 
    http://www.carrona.org/drivers/driver.php?id=snapman.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    tap0901.sys Thu Aug 22 14:40:01  2013 (521606A1) 
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO 
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys 
    
    ccSetx64.sys Tue Sep 24 05:58:04  2013 (52410DCC) 
    Symantec/ Norton Common Client Settings Driver 
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys 
    
    tib_mounter.sys Mon Sep 30  15:04:20 2013 (524976D4) 
    Acronis Tib Mounter for Backup Archive Explorer  
    http://www.carrona.org/drivers/driver.php?id=tib_mounter.sys 
    
    SYMNETS.SYS Thu Feb 13  12:25:14 2014 (52FCAB9A) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS 
    
    SYMEFA64.SYS Fri Feb 28 00:32:07  2014 (530FCAF7) 
    Symantec Extended File Attributes 
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS 
    
    rzpmgrk.sys Thu Apr 17 21:36:12  2014 (53502D2C) 
    
    rzpmgrk.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    Ironx64.SYS Wed May 21 00:27:42 2014 (537BD6DE)  
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS 
    
    SRTSPX64.SYS Fri Jun 13 19:27:22  2014 (539B347A) 
    
    SRTSPX64.SYS - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    RTKVHD64.sys Tue Jun 17 13:21:32 2014 (53A024BC)  
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    AMDACPKSL.SYS Sun Jun 22 04:31:43  2014 (53A6400F) 
    included in the AMD/ATI Catalyst WDM drivers package 
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS 
    
    AtihdWB6.sys Sun Jun 22 04:32:00  2014 (53A64020) 
    AMD High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys 
    
    avgtpx64.sys Mon Jun 30 13:15:17  2014 (53B146C5) 
    Driver for AVG Secure Search 
    http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys 
    
    netr28ux.sys Fri Jul 4 12:35:18  2014 (53B68366) 
    Ralink RT2870 series USB802.11n Wireless Adapter Driver (you  may have a different manufacturer) 
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys 
    
    SRTSP64.SYS Wed Aug 20 22:56:53  2014 (53F50B95) 
    Symantec Real Time Storage Protection 
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS 
    
    rzendpt.sys Fri Sep 5 05:22:07  2014 (54092C5F) 
    Razer RzEndPt driver 
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys 
    
    rzudd.sys Fri Sep 5 05:22:11 2014  (54092C63) 
    Razer Rzudd Engine Driver 
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys 
    
    rzmpos.sys Fri Sep 5 05:22:32 2014  (54092C78) 
    Razer RzMPos driver 
    http://www.carrona.org/drivers/driver.php?id=rzmpos.sys 
    
    SamsungRapidDiskFltr.sys Tue Sep 16  10:53:25 2014 (5417FA85) 
    Samsung RAPID Mode Disk Filter driver 
    http://www.carrona.org/drivers/driver.php?id=SamsungRapidDiskFltr.sys  
    
    SamsungRapidFSFltr.sys Tue Sep 16 10:53:46 2014 (5417FA9A) 
    Samsung  RAPID Mode File Filter driver 
    http://www.carrona.org/drivers/driver.php?id=SamsungRapidFSFltr.sys 
    
    rzpnk.sys Fri Oct 17  21:38:10 2014 (54417022) 
    Razer Overlay Support 
    http://www.carrona.org/drivers/driver.php?id=rzpnk.sys 
    
    EX64.SYS Sat Nov 15 10:14:03 2014  (5467195B) 
    Norton Anti-Virus 
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS 
    
    ENG64.SYS Sat Nov 15 10:15:33 2014  (546719B5) 
    Norton Anti-Virus 
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS 
    
    atikmpag.sys Fri Nov 21 03:08:54  2014 (546E9EB6) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys 
    
    atikmdag.sys Fri Nov 21 03:30:27  2014 (546EA3C3) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys 
    
    EraserUtilRebootDrv.sys Tue Nov  25 21:15:44 2014 (5474E370) 
    Symantec /Norton 
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys 
    
    eeCtrl64.sys Tue Nov  25 21:15:44 2014 (5474E370) 
    Symantec Eraser Control driver 
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys 
    
    IDSvia64.sys Thu Dec 18 23:58:53  2014 (54935C2D) 
    Norton Internet Security 
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys 
    
    BHDrvx64.sys Thu Jan 1 03:16:45  2015 (54A4AE0D) 
    Symantec Heuristics Driver 
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys 
    
    
    
    Debug session time: Wed  Jan 21 08:39:07.548 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\012115-63703-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:06:13.252  
    *** WARNING: Unable to verify timestamp for SRTSP64.SYS 
    *** ERROR:  Module load completed but symbols could not be loaded for SRTSP64.SYS 
    ***  WARNING: Unable to verify timestamp for EX64.SYS 
    *** ERROR: Module load  completed but symbols could not be loaded for EX64.SYS 
    Probably caused by :  SRTSP64.SYS ( SRTSP64+82374 ) 
    BugCheck 139, {3, ffffd00023cf53f0,  ffffd00023cf5348, 0} 
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE  (139) 
    Bugcheck code 00000139 
    Arguments: 
    Arg1: 0000000000000003,  A LIST_ENTRY has been corrupted (i.e. double remove). 
    Arg2:  ffffd00023cf53f0, Address of the trap frame for the exception that caused the  bugcheck 
    Arg3: ffffd00023cf5348, Address of the exception record for the  exception that caused the bugcheck 
    Arg4: 0000000000000000, Reserved  
    BUGCHECK_STR: 0x139 
    DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT  
    PROCESS_NAME: Wow-64.exe 
    FAILURE_BUCKET_ID: 0x139_3_SRTSP64+82374  
    MaxSpeed: 3200 
    CurrentSpeed: 3208 
    BiosVersion = A11  
    BiosReleaseDate = 04/06/2010 
    SystemManufacturer = Alienware  
    SystemProductName = Aurora  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Jan 21 13:20:09 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Jan 21 13:20:09 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Jan 21 13:20:09 PM  _88-dbug Copyright 2012 Sysnative Forums
    Update drivers in red and remove Norton with its utility: ftp://ftp.symantec.com/public/englis...moval_Tool.exe
      My System SpecsSystem Spec

  4. #14


    Posts : 25
    windows 8.1 64bit


    Removing Norton will leave me with no anti-virus though?
      My System SpecsSystem Spec

  5. #15


    Posts : 2,480
    Windows 10 Pro x64


    Yes. Install Avast when you remove Norton.
      My System SpecsSystem Spec

  6. #16


    Posts : 25
    windows 8.1 64bit


    An update on progress!

    Uninstalled Norton and got Avast (seems to run smoother than norton, norton hogs resources?)

    I updated most of the red marked drivers, but I ended up just removing a couple of programs, after googling and reading that lots of ppl had issues with them.

    So fingers crossed atm I have had no crashes since. Again I will leave for 24/48hrs and monitor and update again.

    Hopefully we have it nailed this time

    Thank you so much for all the help so far

    Will be in touch soon!

    P.s the programs I removed completely were acronis and magicIso, top of your head do you know of common issues with these programs? Just in case I needed them again. Also should I just stay clear of Norton permanently?
      My System SpecsSystem Spec

  7. #17


    Posts : 2,480
    Windows 10 Pro x64


    Norton is known to cause issues, yes. Monitor your PC for further crashes and let me know should any problems arise.
      My System SpecsSystem Spec

  8. #18


    Posts : 25
    windows 8.1 64bit


    I think we have fixed the issues, not had any bsod Thank you again for all of your help, you are a life saver! Off the top of your head, do you know what causes the computer to hang on the "shutting down" or "restarting" screen. Does it from time to time but no major issue.
      My System SpecsSystem Spec

  9. #19


    Posts : 2,480
    Windows 10 Pro x64


    It's turning off some services that are running in the background.
      My System SpecsSystem Spec

  10. #20


    Posts : 25
    windows 8.1 64bit


    Hey, I just unmarked this as unsolved since I am having same issues so seemed pointless creating new thread. I did a system wipe and reinstalled win 8. In general it has been going fine but last few days been getting 4-5 bsod all the same. I have attached them here.

    Regards

    Luc
      My System SpecsSystem Spec

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Multiple BSOD win8.1 64bit
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