Solved 3 Critical Errors in 1 week Kernel-Power

Logun

New Member
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3 System crashes in the past week, I don't believe they were BSOD but I wasn't at the helm when it happened.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000024 (0x000000b500190645, 0xffffd0013aa502a8, 0xffffd0013aa4fab0, 0xfffff8009f0e457a). A dump was saved in: C:\Windows\MEMORY.DMP.
Report Id: 011115-13125-01.

Last event logged before crash
The start type of the Background Intelligent Transfer Service service was changed from demand start to auto start.

This is the same for the past 2 events.

The MEMORY.DMP file is about 750MB so I cannot attach it.

What can I do and where can I begin to look to figure this out?

Relative new install - maybe a month old.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i7- 2600K
    Motherboard
    ASUS P8Z68-V Pro
    Memory
    16GB Corsair Vengenace
    Graphics Card(s)
    R9 290
    Sound Card
    Creative Soundblaster ZXR
    Monitor(s) Displays
    Dell U3011
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung 840 2x 250GB in RAID0
Either follow these instructions http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html or zip up the MEMORY.DMP and upload it to Google Drive, Dropbox, or OneDrive, and post a link to the file.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000024 (0x000000b500190645, 0xffffd0013aa502a8, 0xffffd0013aa4fab0, 0xfffff8009f0e457a). A dump was saved in: C:\Windows\MEMORY.DMP.
Report Id: 011115-13125-01.
Looks like you have BSOD error NTFS_FILE_SYSTEM, so you might want to do the following:

First, please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt). Press Enter after each one:
Code:
Dism /Online /Cleanup-Image /ScanHealth
Code:
Dism /Online /Cleanup-Image /CheckHealth
Code:
Dism /Online /Cleanup-Image /RestoreHealth

FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

From this article: Repair a Windows Image

Secondly, you can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.

Edit: Sorry, you want to run this: CHKDSK /R /F
It wouldnt hurt to run the above commands though, just in case.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 4770 Socket 1150 LGA
    Motherboard
    Gigabyte H97M-D3H
    Memory
    4x8 GB Crucial Ballistix Sport PC3-12800H
    Graphics Card(s)
    ASUS GTX750TI-OC-2GD5
    Monitor(s) Displays
    BenQ GW2750
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital WD2003FZEX
    Western Digital WD20EURX-63T0FY0
    PSU
    Rosewill FORTRESS-750 750W 80 PLUS PLATINUM
    Case
    Antec Nine Hundred Black Steel ATX Mid Tower
    Cooling
    Corsair H80i
    Keyboard
    CM Storm Devastator
    Mouse
    Redragon Mammoth 16400 DPI
    Browser
    Google Chrome, Firefox
    Antivirus
    Avast
Hi,

Uploaded Memory file to Gdrive here


I ran the code snippets and it all looked good. Chkdsk will be run on next reboot (after work)

The OS is on an SSD RAID0 2x Samsung 250GB 840 Series.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i7- 2600K
    Motherboard
    ASUS P8Z68-V Pro
    Memory
    16GB Corsair Vengenace
    Graphics Card(s)
    R9 290
    Sound Card
    Creative Soundblaster ZXR
    Monitor(s) Displays
    Dell U3011
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung 840 2x 250GB in RAID0
I'd love to help, but you have blocked me from being able to download the file. Please unblock it so we could download it. Thanks.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
sorry first time with sharing through Gdrive without naming users

Looking under settings I see Prevent viewers from downloading is *not* checked. Where else can I give you permission? Usually I just add email addresses

Try this link please and let me know
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i7- 2600K
    Motherboard
    ASUS P8Z68-V Pro
    Memory
    16GB Corsair Vengenace
    Graphics Card(s)
    R9 290
    Sound Card
    Creative Soundblaster ZXR
    Monitor(s) Displays
    Dell U3011
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung 840 2x 250GB in RAID0
It works now :)
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Should I test one stick at a time? That's how I use to do it as I did find it gave me different results - I'm not sure if that has been corrected in recent iterations of memtest?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i7- 2600K
    Motherboard
    ASUS P8Z68-V Pro
    Memory
    16GB Corsair Vengenace
    Graphics Card(s)
    R9 290
    Sound Card
    Creative Soundblaster ZXR
    Monitor(s) Displays
    Dell U3011
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung 840 2x 250GB in RAID0
Yes, one stick at the time and test each slot with each stick to be 100% sure.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Looks like that was it! One bad stick of RAM. Thanks for the assistance!!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i7- 2600K
    Motherboard
    ASUS P8Z68-V Pro
    Memory
    16GB Corsair Vengenace
    Graphics Card(s)
    R9 290
    Sound Card
    Creative Soundblaster ZXR
    Monitor(s) Displays
    Dell U3011
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung 840 2x 250GB in RAID0
No problem.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
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