Windows 8 and 8.1 Forums

BSOD after starting up PC.

  1. #31


    Posts : 2,480
    Windows 10 Pro x64


    Run a scan with Malwarebytes Anti - Malware.

      My System SpecsSystem Spec

  2. #32


    Posts : 25
    Win8.1 X64

    A new one

      My System SpecsSystem Spec

  3. #33


    Posts : 2,480
    Windows 10 Pro x64


    Try this: DISM - Fixing Component Store Corruption in Windows 8
    Code:
    I'd like to have a look at your motherboard voltages and component temperatures
    
    Please download the free, portable HWMonitor.
    
    
    • Unzip and run HWMonitor_x64.exe.
      • I am interested in seeing motherboard voltages and CPU, hard drive, and graphics temperatures.
    • Follow the procedure below to create one image when the computer is first started (idle) and a second image after the computer has been on for an hour or so and is under more computing stress.
      • With the HWMonitor window open, full screen, press the Print Screen key (usually to the right of F12). This will copy the image to the clipboard.
      • Note - the Windows Key will toggle from Start Screen to Desktop mode.
    • From the Start Screen type: Paint to access the Paint program.
    • Move the mouse pointer inside the Paint white box, then <CTRL-V> to paste the image.
    • Click the diskette icon (top left) and save as Idle.png and Stress.png.
    • Zip up both images and attach to your next post.
    Code:
    Let's have a look at the energy-report that Windows 8 generates:
    
    
    
    • From the Start Screen, Press (WinKey + X), then click Command Prompt (Admin).
    • At the prompt, type: powercfg /energy then press <Enter>.
      • Wait for the 60 second trace to finish.
    • Then navigate to "C:\Windows\System32\energy-report.html."
      • Right mouse click on the html file and click, Send to Compressed (zipped) folder.
        • Click Yes to the message that Windows can not compress the folder here, place on Desktop instead.
    • Please attach the zipped file on your Desktop to your next post.
      My System SpecsSystem Spec

  4. #34


    Posts : 25
    Win8.1 X64


    Energy report: Attachment 57064

    HWMonitor:
    Attachment 57065
      My System SpecsSystem Spec

  5. #35


    Posts : 2,480
    Windows 10 Pro x64


    There are errors, but you'll have to translate since I don't understand that language...
    Code:
    AnalyseresultatenFoutenEnergiebeleid:Time-out voor slaapstand is uitgeschakeld (op netstroom)
    De computer is niet geconfigureerd om automatisch de slaapstand in te schakelen na een niet-actieve periode.
    
    
    
    Energiebeleid:Niet-actieve schijf mag worden uitgeschakeld (op netstroom)
    De schijf is niet geconfigureerd om te worden uitgeschakeld na een periode waarin de schijf niet actief is.
    
    
    
    Aanvragen voor beschikbaarheid van systeem:Voor het systeem vereiste aanvraag
    Het programma heeft een aanvraag ingediend om te voorkomen dat het systeem automatisch in de slaapstand wordt gezet.
    
    Aanvragend proces \Device\HarddiskVolume4\Program Files\Windows Media Player\wmpnetwk.exe
    USB onderbreken:USB-apparaat wordt niet selectief onderbroken Voor dit apparaat is de status USB selectief onderbroken niet geactiveerd. Energiebeheer voor de processor wordt mogelijk verhinderd als dit USB-apparaat niet selectief wordt onderbroken. Dit verhindert niet dat het systeem in de slaapstand gaat.
    Apparaatnaam Realtek RTL8188EU draadloze LAN 802.11n USB 2.0-netwerkadapter
    Hostcontroller-id PCI\VEN_8086&DEV_8C31
    Locatie van hostcontroller PCI bus 0, device 20, function 0
    Apparaat-id USB\VID_0BDA&PID_8179
    Pad van poort 3
    USB onderbreken:USB-apparaat wordt niet selectief onderbroken Voor dit apparaat is de status USB selectief onderbroken niet geactiveerd. Energiebeheer voor de processor wordt mogelijk verhinderd als dit USB-apparaat niet selectief wordt onderbroken. Dit verhindert niet dat het systeem in de slaapstand gaat.
    Apparaatnaam Samengesteld USB-apparaat
    Hostcontroller-id PCI\VEN_8086&DEV_8C31
    Locatie van hostcontroller PCI bus 0, device 20, function 0
    Apparaat-id USB\VID_046D&PID_C52B
    Pad van poort 5
    CPU-verbruik:CPU-verbruik is hoog Het gemiddelde CPU-verbruik tijdens het traceren was hoog. Het systeem verbruikt minder energie wanneer het gemiddelde processorgebruik erg laag is. Bekijk het processorgebruik van afzonderlijke processen om te bepalen welke toepassingen en services het meest bijdragen aan het totale CPU-verbruik.
    Gemiddeld gebruik (%) 14.67
    Mogelijkheden voor energiebeheer voor platform:PCI Express ASPM (Active-State Power Management) is uitgeschakeld PCI Express ASPM (Active-State Power Management) is uitgeschakeld wegens een bekend compatibiliteitsprobleem met de hardware in deze computer.
      My System SpecsSystem Spec

  6. #36


    Posts : 25
    Win8.1 X64


    (there should be a way to generate the report in english, but i don't figure it out)
    Google translate dutch to english:
    analysis results

    errors

    Energy policy: Timeout Sleep is disabled (on AC power)
    The computer is not configured to automatically switch into sleep mode after an idle period.
    Energy policy: Non-active disk can be turned off (AC power)
    The drive is not configured to turn off after a period when the drive is idle.
    Requests for availability of system: For the system required application
    The program has made an application to prevent the system is automatically put into sleep mode.
    REFERRING process \ Device \ HarddiskVolume4 \ Program Files \ Windows Media Player \ wmpnetwk.exe
    USB interrupt: USB device is not selective interrupted
    For this device is the status of the USB selective interrupted not activated. Processor power management may be prevented if the USB device is selectively interrupted. This does not prevent the system goes into sleep mode.
    Device Name Realtek RTL8188EU 802.11n Wireless LAN USB 2.0 Network
    Host Controller ID PCI \ VEN_8086 & DEV_8C31
    Host Controller Location PCI bus 0, device 20, function 0
    Device ID USB \ VID_0BDA & PID_8179
    Path of port 3
    USB interrupt: USB device is not selective interrupted
    For this device is the status of the USB selective interrupted not activated. Processor power management may be prevented if the USB device is selectively interrupted. This does not prevent the system goes into sleep mode.
    Device Name USB Composite Device
    Host Controller ID PCI \ VEN_8086 & DEV_8C31
    Host Controller Location PCI bus 0, device 20, function 0
    Device ID USB \ VID_046D & PID_C52B
    Path of port 5
    CPU usage: CPU usage is high
    The average CPU utilization during the trace was high. The system consumes less power when the average processor utilization is very low. Check the CPU usage of individual processes to determine which applications and services contribute the most to the total CPU usage.
    Average use (%) 14.67
    Platform Power Management Capabilities: PCI Express ASPM (Active State Power Management) is disabled
    PCI Express ASPM (Active State Power Management) is disabled due to a known compatibility issue with the hardware on this computer.
      My System SpecsSystem Spec

  7. #37


    Posts : 2,480
    Windows 10 Pro x64


    Please fill in your System specs.
      My System SpecsSystem Spec

  8. #38


    I got a BSOD also when I got my laptop repaired. What I did is that I read what caused the BSOD it was a Realtek audio .sys file so I went in safe mode and deleted it. So when you get a BSOD just read what the error is then simply delete that file. HOWEVER BE VERY CAREFUL!
      My System SpecsSystem Spec

  9. #39


    Posts : 2,480
    Windows 10 Pro x64


    That is not recommended! Because it's unsafe and can render your system unbootable.
      My System SpecsSystem Spec

  10. #40


    Posts : 2,480
    Windows 10 Pro x64


    Run a scan with Malwarebytes as I suggested above.
      My System SpecsSystem Spec

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BSOD after starting up PC.
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