Windows 8 and 8.1 Forums

Bluescreen Error after few hours

  1. #1

    Posts : 3
    Windows 8.1

    Bluescreen Error after few hours

    Hello Guys,

    i have a problem with my new Gamer Laptop (MSI GE70 2Pe Apache Pro) and get all day after few hours a bluescreen with different errors. INTERRUPT_EXCEPTION_NOT_HANDLED or an IQRL_ Error.. The last error is that Attachment 56373

    I asked MSI but they didn't known how to solve that problem..
    Can anyone help me or tell wich driver or hardware i have to fix ?? :/

    kind regards

      My System SpecsSystem Spec

  2. #2

    Posts : 2,480
    Windows 10 Pro x64

    Please generate a report by using this tool: Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

  3. #3

    Posts : 3
    Windows 8.1

    Oh sorry and thanks for this Tool here is my zip file Attachment 56378
      My System SpecsSystem Spec

  4. #4

    Posts : 2,480
    Windows 10 Pro x64

    I can see that there is a problem with this device:
    IWD Bus Enumerator    ROOT\SYSTEM\0001    39
    Update Realtek audio drivers, uninstall MSI Afterburner, update GPU drivers, test your RAM: RAM - Test with Memtest86+ - Windows 7 Help Forums

    The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:
    First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
    Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
    Right click on it again and this time select "Properties"
    In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

    Next, open Task Manager (right click on TaskBar and select "Task Manager")
    Click on the "More details" dropdown (if present)
    Click on the "Startup" tab
    Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"
    There may also be an Install Shield (with the Killer gaming K next to it), if so Right click on it and select "Disable"
    Finally, restart the system in order for the changes to take affect.

    At times the Killer Network Manager will continue to load. If so, it's usually listed in the MSINFO32...Software Environment...Startup Programs section. If it is, please try this:
    It may be that the instructions aren't stopping everything.
    In some cases, there's a program running out of the Program Files/Program Files (x86) directory.
    "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE: killer~1.exe is most likely killernetmanager.exe)
    In other cases, there's a program running out of c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (the long string of letters and numbers may change)

    Here's some things to try
    1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer Network Manager (and NOT the card itself) and disable them (please let us know what you find) Be careful as the wrong selection can disable the network card.
    2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
    3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
    4) Locate the "c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe" entry and rename the .exe to .BAD (the long string of letters and numbers may change)

    Just FYI - here are the MSI workaround instructions: MSI USA

    MBfilt64.sys Fri Jul 31 05:40:32 2009  (4A7267B0) 
    Realtek HiDefinition Audio driver (file labelled as  Creative Audio Driver) - Was found in the latest Win8 version available from  Realtek on 07Sep2013 
    NTIOLib_X64.sys Thu Oct 25 12:27:58 2012 (5089142E)  
    MSI Afterburner driver (known BSOD issues with  Windows) Also found to be a part of MSI Live Update 5[br][br]Recently (Nov 2014)  there have been numerous instances of this driver in memory dumps. Analysis  reveals that they are scattered throughout the filesystem by the installed MSI  command utilities. For now I suggest uninstalling them all. 
    intelppm.sys Thu Aug 22  10:46:35 2013 (5215CFEB) 
    Intel Processor driver 
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    TeeDriverx64.sys Thu Sep 5  20:02:18 2013 (5228C72A) 
    Intel Management Engine Interface driver 
    avkmgr.sys Mon Sep 16  13:14:23 2013 (5236E80F) 
    Avira GmbH Manager Driver 
    ETD.sys Tue Oct 22 07:43:37 2013  (52661089) 
    ELAN PS/2 Port Smart Pad 
    btmhsf.sys Thu Nov 7 05:25:49 2013  (527B164D) 
    Intel Proset Bluetooth HighSpeed Filter Driver 
    ibtusb.sys Tue Jan 28 08:20:25 2014  (52E75A39) 
    Intel(R) Wireless Bluetooth(R) Filter Driver 
    RTKVHD64.sys Tue Feb 18 12:36:10  2014 (530345AA) 
    Realtek High Definition Audio Function Driver 
    RtsPer.sys Fri Feb 21 08:35:56  2014 (530701DC) 
    RealTek RTS PCIE READER Driver 
    SAlphaPS264.sys Wed Mar 5 16:00:39  2014 (53173C17) 
    SAlphaPS264.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    igdkmd64.sys Fri Mar 7 17:08:56 2014  (5319EF18) 
    Intel Graphics driver 
    e22w8x64.sys  Wed Mar 26 16:58:37 2014 (5332F92D) 
    Killer Networks Ethernet  Card. Driver dated Mon Dec 3 10:42:37 2012 (? and earlier) has Qualcomm Atheros  Killer Service BSOD issue. Workaround here:[br] 
    bwcW8x64.sys Thu Apr 10 17:40:24  2014 (5346BB68) 
    Killer Bandwidth Control Filter Driver 
    SteelBus64.sys Tue May 27  18:42:05 2014 (5384C05D) 
    SteelSeries Bus Enumerator 
    NETwbw02.sys Wed Jun 18  17:22:37 2014 (53A1AEBD) 
    Intelฎ Wireless WiFi Link Driver - Intelฎ Wireless  WiFi Link Adapter 
    avgntflt.sys Fri Jul 11 17:46:47  2014 (53C006E7) 
    Avira AntiVir 
    avipbb.sys Wed Aug 6 09:31:29  2014 (53E1D9D1) 
    Avira AntiVir 
    avnetflt.sys Fri Aug 15 18:56:56  2014 (53EE3BD8) 
    Avira WFP Network Driver 
    nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
    NVIDIA Virtual Audio Driver 
    NvStreamKms.sys Sat Nov 22 08:46:45 2014 (54703F65)  
    nVidia Streaming Kernel service - may cause BSOD in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK 
    nvlddmkm.sys Sat Dec 13  07:53:17 2014 (548BE25D) 
    nVidia Video drivers 
    Debug session time: Fri  Jan 9 19:06:18.466 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\010915-5156-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days  15:22:23.183 
    Probably caused by : hardware ( nt!KiInterruptSubDispatch+3b )  
    BugCheck 3D, {fffff80126bc9570, 0, 0, fffff80125364c1b} 
    Bugcheck code 0000003D 
    Arg1: fffff80126bc9570  
    Arg2: 0000000000000000 
    Arg3: 0000000000000000 
    Arg4: fffff80125364c1b  
    PROCESS_NAME: System 
    MaxSpeed: 2500  
    CurrentSpeed: 2494 
    BiosVersion = E1759IMS.525 
    BiosReleaseDate =  11/05/2014 
    SystemManufacturer = Micro-Star International Co., Ltd.  
    SystemProductName = GE70 2PE  
    --- E O J --- 2015 Jan 10 09:16:17 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Jan 10 09:16:17 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Jan 10 09:16:17 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  5. #5

    Posts : 3
    Windows 8.1

    Hello Thank you very much.. i had no Bluescreen anymore i hope its fixed now.. but one question agai.. What is
    IWD Bus Enumerator i can't fix that problem it show that this driver not work correctly.. what i can do to fix that problem ? I deinstalled all drivers and reinstalled it..
      My System SpecsSystem Spec

  6. #6

    Posts : 2,480
    Windows 10 Pro x64

    It's Intel's WiDi software, look here:
      My System SpecsSystem Spec

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