Windows 8 and 8.1 Forums


BSOD starting with games but now more often

  1. #1


    Posts : 6
    Windows 8.1

    BSOD starting with games but now more often


    The BSODs started when I was playing graphically intensive games (downloaded through Steam, such as Everquest2 or Borderlands2) every so often (Sidebar--I've crashed recently trying to play Dragon Age Origins, a game that I've played previously with no trouble at all on this computer around 2 months back), but now they've gotten to the point where sometimes the computer trying to use Firefox or even just on the log-in screen before I even try entering my password. I've tried to look at the minidump reports and see what's wrong with them via WhoCrashed, but unfortunately it seems that they aren't always created. Especially since I know I've crashed many more times than the minidumps seem to appear.

    Also, many times that the computer restarts (either automatically after a crash, a hard restart, or turning on after I shut down the computer) the Bios screen appears automatically. Quite a few times after I select "Save changes and exit" it'll come up with the Bios screen again. Additionally, the Asus loading screen may come up and stay loading for a couple minutes when loading, something which only took a few seconds in the past. There was also one time yesterday after a crash where the sound wouldn't work due to some sort of error.

    I've ran scans from MalwarebytesAntiMalware as well as Avast Antivirus and the already installed Windows Protector scan and came back with nothing significant. I have a weekly defragment on my computer. I've ran the S.M.A.R.T. test and was told that the state of my computer was good, as well as ran Seagates long test to check for errors and came back with nothing (although the first two times I tried running it, the computer crashed within the first 10 minutes).

    I'm copy/pasting the WhoCrashed data in case that proves useful.

    Thank you for your assistance


    System Information (local)


    computer name: NINJA
    windows version: Windows 8.1 , 6.2, build: 9200
    windows dir: C:\Windows
    Hardware: Q501LA, ASUSTeK COMPUTER INC.
    CPU: GenuineIntel Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz Intel586, level: 6
    4 logical processors, active mask: 15
    RAM: 6320414720 total




    Crash Dump Analysis


    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.

    On Tue 1/6/2015 9:44:23 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\010615-145453-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x150AA0)
    Bugcheck code: 0xEF (0xFFFFE0006108E900, 0x0, 0x0, 0x0)
    Error: CRITICAL_PROCESS_DIED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a critical system process died.
    There is a possibility this problem was caused by a virus or other malware.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Tue 1/6/2015 9:44:23 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntdll.sys (ntdll!RtlRaiseException+0xED9)
    Bugcheck code: 0xEF (0xFFFFE0006108E900, 0x0, 0x0, 0x0)
    Error: CRITICAL_PROCESS_DIED
    Bug check description: This indicates that a critical system process died.
    There is a possibility this problem was caused by a virus or other malware.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
    Google query: ntdll.sys CRITICAL_PROCESS_DIED



    On Tue 1/6/2015 9:24:36 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\010615-23265-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x150AA0)
    Bugcheck code: 0xEF (0xFFFFE0010DDBC900, 0x0, 0x0, 0x0)
    Error: CRITICAL_PROCESS_DIED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a critical system process died.
    There is a possibility this problem was caused by a virus or other malware.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Tue 1/6/2015 2:44:48 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\010515-20859-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x150AA0)
    Bugcheck code: 0xEF (0xFFFFE00132466900, 0x0, 0x0, 0x0)
    Error: CRITICAL_PROCESS_DIED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a critical system process died.
    There is a possibility this problem was caused by a virus or other malware.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Thu 12/18/2014 11:38:05 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\121814-37703-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x153936)
    Bugcheck code: 0x9F (0x4, 0x12C, 0xFFFFE00127338880, 0xFFFFF80179AE1980)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Mon 12/8/2014 1:00:30 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\120714-23046-01.dmp
    This was probably caused by the following module: hal.dll (hal+0x658F)
    Bugcheck code: 0x9F (0x4, 0x12C, 0xFFFFE00115650880, 0xFFFFF803FE6E6980)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\Windows\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.





    Conclusion


    6 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

    ntdll.sys

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    These three devices are disabled. Is that deliberate? If so, why?
    Code:
    Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64    ROOT\NET\0000    This device is disabled.
    SMART Virtual TabletPC    ROOT\HIDCLASS\0001    This device is disabled.
    SMART Virtual TabletPC    ROOT\HIDCLASS\0002    This device is disabled.
    Code:
    ASMMAP64.sys Thu Jul 2 11:13:26 2009  (4A4C7A36) 
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in  Asus systems) 
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys 
    
    mctkmdldr64.sys Fri Apr 8 10:35:33 2011 (4D9EC8D5)  
    
    mctkmdldr64.sys - this  driver hasn't been added to the DRT as of this run. Please search Google/Bing  for the driver if additional information is needed. 
    
    atkwmiacpi64.sys Wed Sep 7 03:44:52 2011 (4E66CC94)  
    ATK WMIACPI Utility 
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys 
    
    AiCharger.sys Fri Sep 23 04:04:40 2011 (4E7BE938)  
    Asus Charger Driver [br] Likely BSOD cause - haven't  seen recently (15Jan2013) 
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys 
    
    SMARTVHidMiniVistaAmd64.sys Mon  May 7 23:47:31 2012 (4FA842F3) 
    
    SMARTVHidMiniVistaAmd64.sys - this driver hasn't been added  to the DRT as of this run. Please search Google/Bing for the driver if  additional information is needed. 
    
    SMARTMouseFilterx64.sys Fri May  18 19:07:31 2012 (4FB681D3) 
    
    SMARTMouseFilterx64.sys - this driver hasn't been added to  the DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    kbfiltr.sys Thu Aug 2 05:22:22 2012  (5019F26E) 
    
    kbfiltr.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    ISCTD64.sys Tue Nov 27 20:52:34 2012 (50B51A02) 
    Intel Smart Connect  Technology Driver 
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys 
    
    btmaux.sys Tue Apr 23 13:28:02  2013 (51767042) 
    Intel Bluetooth Auxiliary Service 
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys 
    
    RtsUVStor.sys Tue Jul 9 08:33:53  2013 (51DBAED1) 
    Realtek Semiconductor Corp USB Mass Storage Driver[br]  
    http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys 
    
    plctrl.sys Thu Jul 11 05:23:44  2013 (51DE2540) 
    ASUS Power Level Control Driver 
    http://www.carrona.org/drivers/driver.php?id=plctrl.sys 
    
    iwdbus.sys Thu Jul 25 03:06:12 2013  (51F07A04) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    AMPPAL.sys Mon Jul 29 12:59:17 2013  (51F64B05) 
    Intel® Centrino® Bluetooth 3.0 + High Speed Virtual Adapter  driver 
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys 
    
    iaStorA.sys Fri Aug 2 03:39:52 2013  (51FB0DE8) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    dump_iaStorA.sys Fri Aug 2  03:39:52 2013 (51FB0DE8) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys 
    
    DptfDevPch.sys Fri Aug 2  18:22:58 2013 (51FBDCE2) 
    Intel(R) Dynamic Platform and Thermal Framework PCH  Participant Driver 
    http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys 
    
    DptfDevDram.sys Fri Aug 2  18:22:58 2013 (51FBDCE2) 
    Intel(R) Dynamic Platform and Thermal Framework  Memory Participant Driver 
    http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys 
    
    DptfDevProc.sys Fri Aug 2  18:23:00 2013 (51FBDCE4) 
    Intel(R) Dynamic Platform & Thermal Framework  Processor Participant Driver 
    http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys 
    
    DptfManager.sys Fri Aug 2  18:23:03 2013 (51FBDCE7) 
    Intel(R) Dynamic Platform and Thermal Framework  Manager Driver 
    http://www.carrona.org/drivers/driver.php?id=DptfManager.sys 
    
    ikbevent.sys Wed Aug 7  01:41:35 2013 (520189AF) 
    Intel Keyboard Class Upper Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys 
    
    imsevent.sys Wed Aug 7 01:45:57  2013 (52018AB5) 
    Intel Mouse Class Upper Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys 
    
    btmhsf.sys Mon Aug 19 10:21:07  2013 (5211D573) 
    Intel Proset Bluetooth HighSpeed Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys 
    
    RTKVHD64.sys Wed Aug 21 06:48:22  2013 (52144696) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    TeeDriverx64.sys Thu Sep 5  20:02:18 2013 (5228C72A) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    ibtusb.sys Tue Sep 10  20:07:42 2013 (522F5FEE) 
    Intel(R) Wireless Bluetooth(R) Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=ibtusb.sys 
    
    igdkmd64.sys Tue Sep 17 02:08:54  2013 (52379D96) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    AsusTP.sys Tue Sep 17 11:28:40  2013 (523820C8) 
    Asis transformer pad filter driver 
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys 
    
    AsHIDSwitch64.sys Tue Oct 8  03:45:17 2013 (525363AD) 
    HID driver for ASUS Wireless Radio Control 
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys 
    
    Rt630x64.sys Tue Nov 26  08:32:54 2013 (52944EA6) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    mctkmd64.sys Mon Feb 10 09:15:15  2014 (52F88A93) 
    Most likely belongs to a Magic Control Technology UVTP100  USB to VGA adapter 
    http://www.carrona.org/drivers/driver.php?id=mctkmd64.sys 
    
    NETwbw02.sys Tue Jul 22 12:29:40  2014 (53CE3D14) 
    Intel® Wireless WiFi Link Driver - Intel® Wireless WiFi Link  Adapter 
    http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys 
    
    
    
    Debug session time: Tue  Jan 6 22:44:23.866 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\010615-145453-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 0:03:15.788  
    Probably caused by : wininit.exe 
    BugCheck EF, {ffffe0006108e900, 0, 0,  0} 
    BugCheck Info: CRITICAL_PROCESS_DIED  (ef) 
    Bugcheck code 000000eF 
    Arguments: 
    Arg1: ffffe0006108e900,  Process object or thread object 
    Arg2: 0000000000000000, If this is 0, a  process died. If this is 1, a thread died. 
    Arg3: 0000000000000000 
    Arg4:  0000000000000000 
    PROCESS_NAME: wininit.exe 
    BUGCHECK_STR: 0xEF_6294d080  
    FAILURE_BUCKET_ID: 0xEF_6294d080_IMAGE_wininit.exe 
    MaxSpeed: 1600  
    CurrentSpeed: 2295 
    
    Processor may be overclocked! 
    Expected  Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio: 1.43438 
    
    BiosVersion = Q501LA.210 
    BiosReleaseDate =  10/18/2013 
    SystemManufacturer = ASUSTeK COMPUTER INC. 
    SystemProductName  = Q501LA  
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
    Debug session time: Tue Jan 6 22:24:36.509 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\010615-23265-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 0:07:45.433  
    Probably caused by : wininit.exe 
    BugCheck EF, {ffffe0010ddbc900, 0, 0,  0} 
    BugCheck Info: CRITICAL_PROCESS_DIED  (ef) 
    Bugcheck code 000000eF 
    Arguments: 
    Arg1: ffffe0010ddbc900,  Process object or thread object 
    Arg2: 0000000000000000, If this is 0, a  process died. If this is 1, a thread died. 
    Arg3: 0000000000000000 
    Arg4:  0000000000000000 
    PROCESS_NAME: wininit.exe 
    BUGCHECK_STR: 0xEF_ef2d080  
    FAILURE_BUCKET_ID: 0xEF_ef2d080_IMAGE_wininit.exe 
    MaxSpeed: 1600  
    CurrentSpeed: 2295 
    
    Processor may be overclocked! 
    Expected  Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio: 1.43438 
    
    BiosVersion = Q501LA.210 
    BiosReleaseDate =  10/18/2013 
    SystemManufacturer = ASUSTeK COMPUTER INC. 
    SystemProductName  = Q501LA  
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
    Debug session time: Tue Jan 6 03:44:48.057 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\010515-20859-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 0:12:58.978  
    Probably caused by : wininit.exe 
    BugCheck EF, {ffffe00132466900, 0, 0,  0} 
    BugCheck Info: CRITICAL_PROCESS_DIED  (ef) 
    Bugcheck code 000000eF 
    Arguments: 
    Arg1: ffffe00132466900,  Process object or thread object 
    Arg2: 0000000000000000, If this is 0, a  process died. If this is 1, a thread died. 
    Arg3: 0000000000000000 
    Arg4:  0000000000000000 
    PROCESS_NAME: wininit.exe 
    BUGCHECK_STR: 0xEF_34099880  
    FAILURE_BUCKET_ID: 0xEF_34099880_IMAGE_wininit.exe 
    MaxSpeed: 1600  
    CurrentSpeed: 2295 
    
    Processor may be overclocked! 
    Expected  Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio: 1.43438 
    
    BiosVersion = Q501LA.210 
    BiosReleaseDate =  10/18/2013 
    SystemManufacturer = ASUSTeK COMPUTER INC. 
    SystemProductName  = Q501LA  
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Uninstall Asus bloatware from your system. If you are OC-ing, stop.
    Is there some kind of adapter attached? http://www.carrona.org/drivers/drive...ctkmdldr64.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8.1


    Hi and thanks for responding!

    When the issues with the BSOD started and the laptop started acting funky, I looked up and saw something that said that disabling some stuff would help. I had thought that those wouldn't have that much of an impact (apparently I was wrong?) I remember thinking that the SMART stuff dealt with the smartboard software I had installed when I got the computer in February but hadn't used for a while.

    Unfortunately, the issues seem to have progressed, since the laptop is not going into the login screen since around noon. It either goes into the Bios menu, into the Asus loading screen for a long while and then leading to a bsod and then a crash (error is something like invalid boot something), or going into Asus automatic repair, which ends up seemingly not fixing things and leading me into a blue screen telling that it's not able to fix my problem, and I can restart or go into advanced options. I went into the advanced options and tried refreshing the pc, but it didn't do anything. I'm loathe to do the other option it gave (which was something like reloading Windows which deletes all the files) since I'm not fond of the idea of all the files on my computer that I hadn't backed up to an external hard drive being lost. I will concede to the fact that not being able to use the computer and forking over money for another one is more loathe to me.

    I'm pretty sure that I'm not OCing unless I did that on accident. (would that be why when I go into task manager the disk percentage is often high?) And if/when the computer let's me log in again, I'll try to uninstall the bloat ware as well as enable those drivers.

    EDIT: Huzzah! Computer let me in again. And there was one additional crash report in WhoCrashed. Though I know I crashed multiple times. And once I figure out how to enable those drivers again (they weren't in the task manager like I had thought...because I know I disabled stuff there but can't remember anything else [yet]) I'll get one of those files that we're supposed to put in the OP.

    But for now...

    On Fri 1/9/2015 9:04:56 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: Unknown (0xFFFFD0002F1379E0)
    Bugcheck code: 0x74 (0x2, 0xFFFFD0002F1379E0, 0x4, 0xFFFFFFFFC000014C)
    Error: BAD_SYSTEM_CONFIG_INFO
    Bug check description: This bug check indicates that there is an error in the registry.
    A third party driver was identified as the probable root cause of this system error.
    Google query: BAD_SYSTEM_CONFIG_INFO

    I've uninstalled the SMART and the Cisco programs since i didn't use them anyway (and haven't, since Marchish), so those should be not a problem now. I'm not sure if I've uninstalled all the bloatware, but I did uninstall programs that I noticed and was sure I didn't use. The ones that I was iffy on I left.

    Something else of note--I've crashed a couple times again, and the minidumps seem to have disappeared! Now that may be because of CCleaner that I ran as well, but something to note.

    And RE: computer adapter..like the power cord? I'm still using the one that came with the laptop.
    OH. The VGA adapter? I don't use that anymore. Nor have I used it since like late Feb.

    But WhoCrashed has another 2 crash datas to speak of below. And I've attached the file thing as well.

    On Sat 1/10/2015 2:10:16 AM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: Unknown (0xFFFFE0009E08B6C0)
    Bugcheck code: 0xEF (0xFFFFE0009E08B6C0, 0x0, 0x0, 0x0)
    Error: CRITICAL_PROCESS_DIED
    Bug check description: This indicates that a critical system process died.
    There is a possibility this problem was caused by a virus or other malware.
    A third party driver was identified as the probable root cause of this system error.
    Google query: CRITICAL_PROCESS_DIED



    On Sat 1/10/2015 1:59:21 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\010915-52609-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x150AA0)
    Bugcheck code: 0xEF (0xFFFFE00180A6C900, 0x0, 0x0, 0x0)
    Error: CRITICAL_PROCESS_DIED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a critical system process died.
    There is a possibility this problem was caused by a virus or other malware.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    Last edited by Psychosis; 09 Jan 2015 at 21:49. Reason: Adding info
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    OK. Let's see. As this is a laptop, I strongly suspect that there is a higher clock due to the turbo mode or something like that being enabled. You haven't uninstalled Asus bloatware AiCharger.sys is still present, just as the rest of them. Uninstall that. OK, at this point I would ask you to create a system restore point and then enable Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista - Sysnative Forums
    Note: If Driver Verifier detects an issue, it will cause a BSOD. If that happens, upload a new minidump file
    Stop using CCleaner as it deletes dump files, and therefore makes our job way harder.
    Thanks.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8.1


    I've deleted more of those programs. I have to admit, I'm rather unsure of which ones of the Asus programs are useless and which are useful, especially since some of them sound like they'd have some use (like the multitouch on the track pad program).

    But I did go through the steps on the link you provided and I didn't BSOD at all during the process.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    Code:
    ASMMAP64.sys Thu Jul 2 11:13:26 2009  (4A4C7A36) 
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in  Asus systems) 
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys 
    
    mctkmdldr64.sys Fri Apr 8 10:35:33 2011 (4D9EC8D5)  
    
    mctkmdldr64.sys - this  driver hasn't been added to the DRT as of this run. Please search Google/Bing  for the driver if additional information is needed. 
    
    atkwmiacpi64.sys Wed Sep 7 03:44:52 2011 (4E66CC94)  
    ATK WMIACPI Utility 
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys 
    
    AiCharger.sys Fri Sep 23 04:04:40 2011 (4E7BE938)  
    Asus Charger Driver [br] Likely BSOD cause - haven't  seen recently (15Jan2013) 
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys 
    
    kbfiltr.sys Thu Aug 2 05:22:22  2012 (5019F26E) 
    
    kbfiltr.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    ISCTD64.sys Tue Nov 27 20:52:34 2012 (50B51A02)  
    Intel Smart Connect Technology Driver 
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys 
    
    btmaux.sys Tue Apr 23 13:28:02  2013 (51767042) 
    Intel Bluetooth Auxiliary Service 
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys 
    
    RtsUVStor.sys Tue Jul 9 08:33:53  2013 (51DBAED1) 
    Realtek Semiconductor Corp USB Mass Storage Driver[br]  
    http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys 
    
    plctrl.sys Thu Jul 11 05:23:44  2013 (51DE2540) 
    ASUS Power Level Control Driver 
    http://www.carrona.org/drivers/driver.php?id=plctrl.sys 
    
    iwdbus.sys Thu Jul 25 03:06:12 2013  (51F07A04) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    AMPPAL.sys Mon Jul 29 12:59:17 2013  (51F64B05) 
    Intel® Centrino® Bluetooth 3.0 + High Speed Virtual Adapter  driver 
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys 
    
    iaStorA.sys Fri Aug 2 03:39:52 2013  (51FB0DE8) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    dump_iaStorA.sys Fri Aug 2  03:39:52 2013 (51FB0DE8) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys 
    
    DptfDevPch.sys Fri Aug 2  18:22:58 2013 (51FBDCE2) 
    Intel(R) Dynamic Platform and Thermal Framework PCH  Participant Driver 
    http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys 
    
    DptfDevDram.sys Fri Aug 2  18:22:58 2013 (51FBDCE2) 
    Intel(R) Dynamic Platform and Thermal Framework  Memory Participant Driver 
    http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys 
    
    DptfDevProc.sys Fri Aug 2  18:23:00 2013 (51FBDCE4) 
    Intel(R) Dynamic Platform & Thermal Framework  Processor Participant Driver 
    http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys 
    
    DptfManager.sys Fri Aug 2  18:23:03 2013 (51FBDCE7) 
    Intel(R) Dynamic Platform and Thermal Framework  Manager Driver 
    http://www.carrona.org/drivers/driver.php?id=DptfManager.sys 
    
    ikbevent.sys Wed Aug 7  01:41:35 2013 (520189AF) 
    Intel Keyboard Class Upper Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys 
    
    imsevent.sys Wed Aug 7 01:45:57  2013 (52018AB5) 
    Intel Mouse Class Upper Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys 
    
    btmhsf.sys Mon Aug 19 10:21:07  2013 (5211D573) 
    Intel Proset Bluetooth HighSpeed Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys 
    
    RTKVHD64.sys Wed Aug 21 06:48:22  2013 (52144696) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    TeeDriverx64.sys Thu Sep 5  20:02:18 2013 (5228C72A) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    ibtusb.sys Tue Sep 10  20:07:42 2013 (522F5FEE) 
    Intel(R) Wireless Bluetooth(R) Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=ibtusb.sys 
    
    igdkmd64.sys Tue Sep 17 02:08:54  2013 (52379D96) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    AsusTP.sys Tue Sep 17 11:28:40  2013 (523820C8) 
    Asis transformer pad filter driver 
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys 
    
    AsHIDSwitch64.sys Tue Oct 8  03:45:17 2013 (525363AD) 
    HID driver for ASUS Wireless Radio Control 
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys 
    
    Rt630x64.sys Tue Nov 26  08:32:54 2013 (52944EA6) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    mctkmd64.sys Mon Feb 10 09:15:15  2014 (52F88A93) 
    Most likely belongs to a Magic Control Technology UVTP100  USB to VGA adapter 
    http://www.carrona.org/drivers/driver.php?id=mctkmd64.sys 
    
    NETwbw02.sys Tue Jul 22 12:29:40  2014 (53CE3D14) 
    Intel® Wireless WiFi Link Driver - Intel® Wireless WiFi Link  Adapter 
    http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys 
    
    MBAMSwissArmy.sys Sat Sep 20  00:14:07 2014 (541CAAAF) 
    Malwarebytes Anti-malware 
    http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys 
    
    
    
    Debug session time:  Sat Jan 10 02:59:21.753 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\010915-52609-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 2:58:53.676  
    Probably caused by : csrss.exe 
    BugCheck EF, {ffffe00180a6c900, 0, 0, 0}  
    BugCheck Info: CRITICAL_PROCESS_DIED  (ef) 
    Bugcheck code 000000eF 
    Arguments: 
    Arg1: ffffe00180a6c900,  Process object or thread object 
    Arg2: 0000000000000000, If this is 0, a  process died. If this is 1, a thread died. 
    Arg3: 0000000000000000 
    Arg4:  0000000000000000 
    PROCESS_NAME: csrss.exe 
    BUGCHECK_STR: 0xEF_82556080  
    FAILURE_BUCKET_ID: 0xEF_82556080_IMAGE_csrss.exe 
    MaxSpeed: 1600  
    CurrentSpeed: 2295 
    
    Processor may be overclocked! 
    Expected  Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio: 1.43438 
    
    BiosVersion = Q501LA.210 
    BiosReleaseDate =  10/18/2013 
    SystemManufacturer = ASUSTeK COMPUTER INC. 
    SystemProductName  = Q501LA  
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
    
    
    
    
    --- E O J --- 2015 Jan 11 01:49:41 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Jan 11 01:49:41 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Jan 11 01:49:41 AM  _88-dbug Copyright 2012 Sysnative Forums
    Uninstall software related to the drivers in red. Keep the Driver Verifier running, and keep me posted in case you receive another BSOD.
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    Windows 8.1


    Hi again.

    So I think I've gotten rid of those drivers (at the very least, I don't see any of them in C:\Windows\System32\drivers anymore). Unfortunately, when I logged on this morning I had a BSOD (which didn't seem to give a minidump file). I do think that the error message was Critical_Process_Died.

    I have been continuing to go trough the Verifier steps and haven't had a BSOD with that.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    Nope. Still there...
    Run these two: SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
    Disk Check - Windows 7 Help Forums
    And please look for any Asus installed software as I can still see it in drivers.
    Code:
    ASMMAP64.sys Thu Jul 2 11:13:26 2009  (4A4C7A36) 
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in  Asus systems) 
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys 
    
    mctkmdldr64.sys Fri Apr 8 10:35:33 2011 (4D9EC8D5)  
    
    mctkmdldr64.sys - this  driver hasn't been added to the DRT as of this run. Please search Google/Bing  for the driver if additional information is needed. 
    
    atkwmiacpi64.sys Wed Sep 7 03:44:52 2011 (4E66CC94)  
    ATK WMIACPI Utility 
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys 
    
    AiCharger.sys Fri Sep 23 04:04:40 2011 (4E7BE938)  
    Asus Charger Driver [br] Likely BSOD cause - haven't  seen recently (15Jan2013) 
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys 
    
    kbfiltr.sys Thu Aug 2 05:22:22  2012 (5019F26E) 
    
    kbfiltr.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    ISCTD64.sys Tue Nov 27 20:52:34 2012 (50B51A02)  
    Intel Smart Connect Technology Driver 
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys 
    
    btmaux.sys Tue Apr 23 13:28:02  2013 (51767042) 
    Intel Bluetooth Auxiliary Service 
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys 
    
    RtsUVStor.sys Tue Jul 9 08:33:53  2013 (51DBAED1) 
    Realtek Semiconductor Corp USB Mass Storage Driver[br]  
    http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys 
    
    plctrl.sys Thu Jul 11 05:23:44  2013 (51DE2540) 
    ASUS Power Level Control Driver 
    http://www.carrona.org/drivers/driver.php?id=plctrl.sys 
    
    iwdbus.sys Thu Jul 25 03:06:12 2013  (51F07A04) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    AMPPAL.sys Mon Jul 29 12:59:17 2013  (51F64B05) 
    Intel® Centrino® Bluetooth 3.0 + High Speed Virtual Adapter  driver 
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys 
    
    iaStorA.sys Fri Aug 2 03:39:52 2013  (51FB0DE8) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    dump_iaStorA.sys Fri Aug 2  03:39:52 2013 (51FB0DE8) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys 
    
    DptfDevPch.sys Fri Aug 2  18:22:58 2013 (51FBDCE2) 
    Intel(R) Dynamic Platform and Thermal Framework PCH  Participant Driver 
    http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys 
    
    DptfDevDram.sys Fri Aug 2  18:22:58 2013 (51FBDCE2) 
    Intel(R) Dynamic Platform and Thermal Framework  Memory Participant Driver 
    http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys 
    
    DptfDevProc.sys Fri Aug 2  18:23:00 2013 (51FBDCE4) 
    Intel(R) Dynamic Platform & Thermal Framework  Processor Participant Driver 
    http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys 
    
    DptfManager.sys Fri Aug 2  18:23:03 2013 (51FBDCE7) 
    Intel(R) Dynamic Platform and Thermal Framework  Manager Driver 
    http://www.carrona.org/drivers/driver.php?id=DptfManager.sys 
    
    ikbevent.sys Wed Aug 7  01:41:35 2013 (520189AF) 
    Intel Keyboard Class Upper Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys 
    
    imsevent.sys Wed Aug 7 01:45:57  2013 (52018AB5) 
    Intel Mouse Class Upper Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys 
    
    btmhsf.sys Mon Aug 19 10:21:07  2013 (5211D573) 
    Intel Proset Bluetooth HighSpeed Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys 
    
    RTKVHD64.sys Wed Aug 21 06:48:22  2013 (52144696) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    TeeDriverx64.sys Thu Sep 5  20:02:18 2013 (5228C72A) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    ibtusb.sys Tue Sep 10  20:07:42 2013 (522F5FEE) 
    Intel(R) Wireless Bluetooth(R) Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=ibtusb.sys 
    
    igdkmd64.sys Tue Sep 17 02:08:54  2013 (52379D96) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    AsusTP.sys Tue Sep 17 11:28:40  2013 (523820C8) 
    Asis transformer pad filter driver 
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys 
    
    AsHIDSwitch64.sys Tue Oct 8  03:45:17 2013 (525363AD) 
    HID driver for ASUS Wireless Radio Control 
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys 
    
    Rt630x64.sys Tue Nov 26  08:32:54 2013 (52944EA6) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    mctkmd64.sys Mon Feb 10 09:15:15  2014 (52F88A93) 
    Most likely belongs to a Magic Control Technology UVTP100  USB to VGA adapter 
    http://www.carrona.org/drivers/driver.php?id=mctkmd64.sys 
    
    NETwbw02.sys Tue Jul 22 12:29:40  2014 (53CE3D14) 
    Intel® Wireless WiFi Link Driver - Intel® Wireless WiFi Link  Adapter 
    http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys 
    
    MBAMSwissArmy.sys Sat Sep 20  00:14:07 2014 (541CAAAF) 
    Malwarebytes Anti-malware 
    http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys 
    
    
    
    Debug session time:  Sat Jan 10 02:59:21.753 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\010915-52609-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 2:58:53.676  
    Probably caused by : csrss.exe 
    BugCheck EF, {ffffe00180a6c900, 0, 0, 0}  
    BugCheck Info: CRITICAL_PROCESS_DIED  (ef) 
    Bugcheck code 000000eF 
    Arguments: 
    Arg1: ffffe00180a6c900,  Process object or thread object 
    Arg2: 0000000000000000, If this is 0, a  process died. If this is 1, a thread died. 
    Arg3: 0000000000000000 
    Arg4:  0000000000000000 
    PROCESS_NAME: csrss.exe 
    BUGCHECK_STR: 0xEF_82556080  
    FAILURE_BUCKET_ID: 0xEF_82556080_IMAGE_csrss.exe 
    MaxSpeed: 1600  
    CurrentSpeed: 2295 
    
    Processor may be overclocked! 
    Expected  Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio: 1.43438 
    
    BiosVersion = Q501LA.210 
    BiosReleaseDate =  10/18/2013 
    SystemManufacturer = ASUSTeK COMPUTER INC. 
    SystemProductName  = Q501LA  
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
    
    
    
    
    --- E O J --- 2015 Jan 11 16:48:35 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Jan 11 16:48:35 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Jan 11 16:48:35 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    Windows 8.1


    Hi again.

    So I did get rid of ALL ASUS programs, from multiple askances from my boyfriend telling me that I should even with my extreme resistance and extreme displeasure and confusion on why I have to get rid of Asus Smart Gesture which provides the multitouch ability to the touchpad, something I am very frustrated and annoyed about having to do without. So if the thing comes back saying that somehow those drivers which you're focusing on are still installed, I may just scream from frustration. And it may, seeing as the one dealt with j5 software that I had uninstalled.

    Some interesting stuff happened when restarting after uninstalling those programs. The first time there was an issue with the wifi--it wouldn't register anything and wouldn't work. So a reboot. The second time, I logged in fine but was met with a black screen for the couple minutes that I left it on. The next reboot led me to a screen telling me that windows wasn't working. There was also one that just had a black screen when I tried turning it on. And at some point it turned on to the bios screen. So after I let it sit turned off while i do something else, It did turn on correctly.

    SO yesterday had some crashes, apparently. I do have a question. Why are we focusing on those drivers you have highlighted in red and Asus software when these seem to indicate a problem with ntoskrnl.exe and ntdll.sys ? I had also got a BSOD from fileinfo.sys yesterday at 8:18


    On Mon 1/12/2015 1:01:46 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\011115-23531-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x150AA0)
    Bugcheck code: 0x7A (0xFFFFF6E000D12D40, 0xFFFFFFFFC000003F, 0xB0027880, 0xFFFFC001A25A8590)
    Error: KERNEL_DATA_INPAGE_ERROR
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Mon 1/12/2015 12:04:58 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\011115-80750-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x150AA0)
    Bugcheck code: 0x7A (0xFFFFF6E000637150, 0xFFFFFFFFC000003F, 0x257FB820, 0xFFFFC000C6E2A09A)
    Error: KERNEL_DATA_INPAGE_ERROR
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
      My System SpecsSystem Spec

  10. #10


    Code:
    1: kd> .bugcheck
    Bugcheck code 0000007A
    Arguments fffff6e0`00d12d40 ffffffff`c000003f 00000000`b0027880 ffffc001`a25a8590
    
    //Kernel inpage data error, memory couldn't be paged in from the disk to RAM
    
    1: kd> kn
     # Child-SP          RetAddr           Call Site
    00 ffffd000`21d7e628 fffff801`3b400013 nt!KeBugCheckEx //BSOD
    01 ffffd000`21d7e630 fffff801`3b300a48 nt!MiWaitForInPageComplete+0x23063 //Bringing the data in from disk
    02 ffffd000`21d7e720 fffff801`3b2d42fa nt!MiIssueHardFault+0x184 //Data isn't present in memory, hard fault, bring the data in from disk
    03 ffffd000`21d7e7e0 fffff801`3b3d6d2f nt!MmAccessFault+0x5ba //Transfer control to the memory manager
    04 ffffd000`21d7e9a0 fffff800`d8f9944a nt!KiPageFault+0x12f //Can't find the data, invoke the trap handler and transfer control
    05 ffffd000`21d7eb30 fffff800`d8f8df24 Ntfs!NtfsFindPrefixHashEntry+0x1fb
    06 ffffd000`21d7ec60 fffff800`d8f8afb4 Ntfs!NtfsFindStartingNode+0x2e4
    07 ffffd000`21d7ed20 fffff800`d8f8fb9d Ntfs!NtfsCommonCreate+0x404
    08 ffffd000`21d7ef50 fffff801`3b3d03f7 Ntfs!NtfsCommonCreateCallout+0x1d 
    09 ffffd000`21d7ef80 fffff801`3b3d03bd nt!KxSwitchKernelStackCallout+0x27 //Call the next stack
    0a ffffd001`9dbc6fa0 00000000`00000000 nt!KiSwitchKernelStackContinue //Kernel stack is full, switch to another stack
    
    1: kd> !error ffffffff`c000003f
    Error code: (NTSTATUS) 0xc000003f (3221225535) - {Bad CRC}  A cyclic redundancy check (CRC) checksum error occurred.
    
    //A CRC failed, this was the reason for the crash
    A CRC is a method of checking the data for corruption, it does this using polynominal division. In the simplist of terms, the data will be checked by using an algorithm to divide the data by a specific number. Let's say for example, we divide 54 by 5; this would give us 10 and 4 left over, so the 4 is used to check for any errors within the data, any other numbers would result in corrupt data.
    So given this data is already corrupt when it is being brought into memory, it's almost certainly a failing drive.
    You need to replace the drive, it's failing.

    If you really want to be sure, you can run SeaTools DOS on the drive (short and long generic tests).
    The storage controller will probably need changing to IDE/SATA mode in order for SeaTools DOS to detect the drive. If it needs changing from AHCI, make sure you change it back to boot into Windows.
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
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