Random BSODs on laptop

S

Sanne

New Member
Messages
3
Hello,

for a while now I have been experiencing some seemingly random BSODs. At first it only happened during gaming or watching videos but now it can happen anytime. It may also be worth noting that sometimes videos crash and/or the sound doesn't work. I've tried reinstalling the audio and video drivers but it didn't help.
Attached you can find my BSOD information.

Thanks for the help,
Sanne G.
 

My Computer

System One

  • OS
    Windows 8.1 64 bits
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire V3-771G-53216G50Makk
    CPU
    Intel Core i5-Ivy Bridge 3210M 2,5 GHz
    Motherboard
    BIOS V2.21
    Memory
    6144MB RAM
    Graphics Card(s)
    Geforce GT630M
    Browser
    Firefox
    Antivirus
    AVG Free
Hi Sanne & Welcome to the forums ^_^,

I am extremely sorry for the late reply :(
Do you still need help with the BSODs? If yes, then kindly reply back to this topic and I will be notified immediately via email and will reply back within 24 hours.


-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
blueelvis said:
Hi Sanne & Welcome to the forums ^_^,

I am extremely sorry for the late reply :(
Do you still need help with the BSODs? If yes, then kindly reply back to this topic and I will be notified immediately via email and will reply back within 24 hours.


-Pranav
Click to expand...

Hello,

Yes I would still love some help!
 

My Computer

System One

  • OS
    Windows 8.1 64 bits
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire V3-771G-53216G50Makk
    CPU
    Intel Core i5-Ivy Bridge 3210M 2,5 GHz
    Motherboard
    BIOS V2.21
    Memory
    6144MB RAM
    Graphics Card(s)
    Geforce GT630M
    Browser
    Firefox
    Antivirus
    AVG Free
Your report seems to be incomplete. Please run the tool again.
Uninstall Acer bloatware and update or uninstall software manufactured by EgisTec. Uninstall Daemon Tools.
Report back.
Code: 
[COLOR=red][B]NTIDrvr.sys Tue Apr 20 03:39:04 2010  (4BCD05B8)[/B][/COLOR] 
NTI CD-ROM Filter Driver by NewTech Infosystems  (likely a part of Acer Empowering Technology) 
[URL="http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]NTIDrvr.sys[/COLOR][/B][/URL] 

[COLOR=red][B]UBHelper.sys  Tue Jul 6 06:20:31 2010 (4C32AF0F)[/B][/COLOR] 
NTI CD &DVD-Maker or NTI  Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering  Technology) 
[URL="http://www.carrona.org/drivers/driver.php?id=UBHelper.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]UBHelper.sys[/COLOR][/B][/URL] 

[COLOR=red][B]mwlPSDFilter.sys Fri Mar 25 08:12:11 2011 (4D8C404B)[/B][/COLOR]  
EgisTec Inc. Fingerprint Biometrics/MyWinLocker 
[URL="http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]mwlPSDFilter.sys[/COLOR][/B][/URL] 

[COLOR=red][B]mwlPSDNServ.sys Fri Mar 25 08:12:13 2011 (4D8C404D)[/B][/COLOR]  
EgisTec Inc. Fingerprint Biometrics/MyWinLocker 
[URL="http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]mwlPSDNServ.sys[/COLOR][/B][/URL] 

[COLOR=red][B]mwlPSDVDisk.sys Fri Mar 25 08:12:23 2011 (4D8C4057)[/B][/COLOR]  
EgisTec Inc. Fingerprint Biometrics/MyWinLocker 
[URL="http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]mwlPSDVDisk.sys[/COLOR][/B][/URL] 

ccSetx64.sys Fri May 25  21:34:57 2012 (4FBFDEE1) 
Symantec/ Norton Common Client Settings Driver  
[URL="http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ccSetx64.sys[/COLOR][/B][/URL] 

IntcDAud.sys Tue Jun 19 16:40:51  2012 (4FE08F73) 
Intel Graphics Media Accelerator HD Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]IntcDAud.sys[/COLOR][/B][/URL] 

Apfiltr.sys Mon Jul 2 06:50:27  2012 (4FF12893) 
Alps pointing device 
[URL="http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]Apfiltr.sys[/COLOR][/B][/URL] 

HECIx64.sys Tue Jul 3 00:14:58  2012 (4FF21D62) 
Intel Management Engine Interface 
[URL="http://www.carrona.org/drivers/driver.php?id=HECIx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]HECIx64.sys[/COLOR][/B][/URL] 

dump_iaStorA.sys Mon Jul 9  22:42:33 2012 (4FFB4239) 
driver created to provide disk access during crash  dump file generation 
[URL="http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dump_iaStorA.sys[/COLOR][/B][/URL] 

iaStorA.sys Mon Jul 9  22:42:33 2012 (4FFB4239) 
Intel RST (Rapid Storage Technology) driver 
[URL="http://www.carrona.org/drivers/driver.php?id=iaStorA.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iaStorA.sys[/COLOR][/B][/URL] 

btath_lwflt.sys Fri Nov 2 06:35:44  2012 (50935BB0) 
Atheros Bluetooth Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btath_lwflt.sys[/COLOR][/B][/URL] 

btath_hcrp.sys Tue Dec 18  10:54:54 2012 (50D03D6E) 
Atheros Bluetooth Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btath_hcrp.sys[/COLOR][/B][/URL] 

btath_bus.sys Mon Jan 21  10:18:42 2013 (50FD07F2) 
Atheros BlueTooth driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btath_bus.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btath_bus.sys[/COLOR][/B][/URL] 

L1C63x64.sys Mon Apr 1 05:15:17  2013 (5158FBC5) 
Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller  (NDIS 6.30) 
[URL="http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]L1C63x64.sys[/COLOR][/B][/URL] 

btath_rcp.sys Fri Jun 21 11:11:54  2013 (51C418DA) 
Atheros Bluetooth Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btath_rcp.sys[/COLOR][/B][/URL] 

athw8x.sys Thu Aug 8 05:41:36  2013 (52031370) 
Atheros Wireless LAN Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=athw8x.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]athw8x.sys[/COLOR][/B][/URL] 

intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
Intel Processor driver 
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL] 

btath_avdt.sys Fri Aug 23  05:43:41 2013 (5216DA6D) 
Atheros Bluetooth AVDT driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btath_avdt.sys[/COLOR][/B][/URL] 

btath_flt.sys Fri Aug 23  05:46:29 2013 (5216DB15) 
Atheros Bluetooth Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btath_flt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btath_flt.sys[/COLOR][/B][/URL] 

RTKVHD64.sys Tue Aug 27 14:31:56  2013 (521C9C3C) 
Realtek High Definition Audio Function Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RTKVHD64.sys[/COLOR][/B][/URL] 

btath_a2dp.sys Tue Sep 3 12:03:36  2013 (5225B3F8) 
Atheros Bluetooth Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btath_a2dp.sys[/COLOR][/B][/URL] 

btfilter.sys Fri Sep 6 08:41:45  2013 (52297929) 
Atheros Bluetooth Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btfilter.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btfilter.sys[/COLOR][/B][/URL] 

iwdbus.sys Tue Dec 17 23:47:38  2013 (52B0D48A) 
Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
[URL="http://www.carrona.org/drivers/driver.php?id=iwdbus.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iwdbus.sys[/COLOR][/B][/URL] 

igdkmd64.sys Wed Jan 22 23:42:16  2014 (52E04948) 
Intel Graphics driver 
[URL="http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]igdkmd64.sys[/COLOR][/B][/URL] 

[COLOR=red][B]dtsoftbus01.sys Fri Feb 21 10:49:36 2014 (53072130)[/B][/COLOR]  
Daemon Tools driver [br] Possible [COLOR=red]BSOD[/COLOR] issues in Win7  
[URL="http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dtsoftbus01.sys[/COLOR][/B][/URL] 

avgrkx64.sys Tue Jun 17  16:06:04 2014 (53A04B4C) 
AVG Anti-Rootkit Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avgrkx64.sys[/COLOR][/B][/URL] 

avgidsha.sys Tue Jun 17 16:06:20  2014 (53A04B5C) 
AVG IDS Application Activity Monitor Helper Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=avgidsha.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avgidsha.sys[/COLOR][/B][/URL] 

avgloga.sys Tue Jun 17 16:06:42  2014 (53A04B72) 
AVG Logging Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=avgloga.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avgloga.sys[/COLOR][/B][/URL] 

avgdiska.sys Mon Jun 30 12:42:59  2014 (53B13F33) 
AVG Disk Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=avgdiska.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avgdiska.sys[/COLOR][/B][/URL] 

avgwfpa.sys Mon Jun 30 12:43:11  2014 (53B13F3F) 
AVG Firewall driver 
[URL="http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avgwfpa.sys[/COLOR][/B][/URL] 

avgidsdrivera.sys Mon Jul 21  21:03:08 2014 (53CD63EC) 
AVG IDS Application Activity Monitor Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avgidsdrivera.sys[/COLOR][/B][/URL] 

avgldx64.sys Fri Oct 24  11:20:01 2014 (544A19C1) 
AVG AVI Loader Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=avgldx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avgldx64.sys[/COLOR][/B][/URL] 

avgmfx64.sys Wed Oct 29 21:03:32  2014 (54514814) 
AVG Mini-Filter Resident Anti-Virus Shield 
[URL="http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avgmfx64.sys[/COLOR][/B][/URL] 

nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
NVIDIA Virtual Audio Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvvad64v.sys[/COLOR][/B][/URL] 

[COLOR=red][B]NvStreamKms.sys Sat Nov 22 08:46:45 2014 (54703F65)[/B][/COLOR]  
nVidia Streaming Kernel service - may cause [COLOR=red]BSOD[/COLOR] in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) [B]MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK[/B] 
[URL="http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]NvStreamKms.sys[/COLOR][/B][/URL] 

nvpciflt.sys Sat Dec 13  07:48:02 2014 (548BE122) 
nVidia 3D Vision Display driver 
[URL="http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvpciflt.sys[/COLOR][/B][/URL] 

nvlddmkm.sys Sat Dec 13 07:53:17  2014 (548BE25D) 
nVidia Video drivers 
[URL="http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvlddmkm.sys[/COLOR][/B][/URL] 

Hamdrv.sys Sat Dec 13 17:01:02  2014 (548C62BE) 
LogMeIn Hamachi Virtual Miniport Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]Hamdrv.sys[/COLOR][/B][/URL] 



Debug session time: Wed Jan  7 23:04:02.268 2015 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\010715-56078-01.dmp] 
Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
System Uptime: 0 days 3:55:57.025  
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3165b )  
BugCheck 7A, {4, 0, ffffe00142e334a0, 101149af} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]KERNEL_DATA_INPAGE_ERROR  (7a)[/URL] 
Bugcheck code 0000007A 
Arguments: 
Arg1: 0000000000000004,  lock type that was held (value 1,2,3, or PTE address) 
Arg2:  0000000000000000, error status (normally i/o status code) 
Arg3:  ffffe00142e334a0, current process (virtual address for lock type 3, or PTE)  
Arg4: 00000000101149af, virtual address that could not be in-paged (or PTE  contents if arg1 is a PTE address) 
BUGCHECK_STR: 0x7a_0 
PROCESS_NAME:  explorer.exe 
FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_  
MaxSpeed: 2500 
CurrentSpeed: 2494 
BiosVersion = V2.21  
BiosReleaseDate = 04/15/2013 
SystemManufacturer = Acer  
SystemProductName = Aspire V3-771  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Wed Jan 7 19:07:02.315 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\010715-65156-01.dmp] 
Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
System Uptime: 0 days 6:22:04.072  
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3165b )  
BugCheck 7A, {4, 0, ffffe000d4f7f4c0, 37aa8004} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]KERNEL_DATA_INPAGE_ERROR  (7a)[/URL] 
Bugcheck code 0000007A 
Arguments: 
Arg1: 0000000000000004,  lock type that was held (value 1,2,3, or PTE address) 
Arg2:  0000000000000000, error status (normally i/o status code) 
Arg3:  ffffe000d4f7f4c0, current process (virtual address for lock type 3, or PTE)  
Arg4: 0000000037aa8004, virtual address that could not be in-paged (or PTE  contents if arg1 is a PTE address) 
BUGCHECK_STR: 0x7a_0 
PROCESS_NAME:  firefox.exe 
FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_  
MaxSpeed: 2500 
CurrentSpeed: 2494 
BiosVersion = V2.21  
BiosReleaseDate = 04/15/2013 
SystemManufacturer = Acer  
SystemProductName = Aspire V3-771  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Sun Jan 4 22:50:17.319 2015 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\010415-44109-01.dmp] 
Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
System Uptime: 0 days 3:49:24.075  
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3165b )  
BugCheck 7A, {4, 0, ffffe0017f0267e0, 7a7ae9c9bd} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]KERNEL_DATA_INPAGE_ERROR  (7a)[/URL] 
Bugcheck code 0000007A 
Arguments: 
Arg1: 0000000000000004,  lock type that was held (value 1,2,3, or PTE address) 
Arg2:  0000000000000000, error status (normally i/o status code) 
Arg3:  ffffe0017f0267e0, current process (virtual address for lock type 3, or PTE)  
Arg4: 0000007a7ae9c9bd, virtual address that could not be in-paged (or PTE  contents if arg1 is a PTE address) 
BUGCHECK_STR: 0x7a_0 
PROCESS_NAME:  avgcsrva.exe 
FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_  
MaxSpeed: 2500 
CurrentSpeed: 2494 
BiosVersion = V2.21  
BiosReleaseDate = 04/15/2013 
SystemManufacturer = Acer  
SystemProductName = Aspire V3-771  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2015 Jan 18 19:32:21 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2015 Jan 18 19:32:21 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2015 Jan 18 19:32:21 PM  _88-dbug Copyright 2012 Sysnative Forums
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Hi,

I have done as you said and uninstalled the programs. I've also ran the tool again but I don't think the report is more complete than last time and I don't know how to fix that, hopefully it's enough.View attachment 56722
 

My Computer

System One

  • OS
    Windows 8.1 64 bits
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire V3-771G-53216G50Makk
    CPU
    Intel Core i5-Ivy Bridge 3210M 2,5 GHz
    Motherboard
    BIOS V2.21
    Memory
    6144MB RAM
    Graphics Card(s)
    Geforce GT630M
    Browser
    Firefox
    Antivirus
    AVG Free
It's still the same. Make sure you have the latest windows updates and monitor your system for crashes.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
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