Windows 8 and 8.1 Forums


Random freezes on Win 8.1 without any errors

  1. #1


    Posts : 7
    Win 8.1

    freezes on Win 8.1 without any errors ( amd cpu and cpu)


    Solution:
    Installing the latest chipset drivers from the link below seems to have solved the issue!
    Desktop


    Original post:

    So over the past week my PC is randomly freezing up. The sound keeps looping and nothing works so I have to do a hard reset. I installed a fresh Windows two days ago hoping it would go away but it did not help. Here is what I have done so far:
    -I checked the integrity of my ram, no errors.
    -I ran Uniengine Heaven benchmark for 15 minutes while monitoring the temperature for my VGA and CPU. Nothing out of the ordinary (CPU hovers around 65, VGA, a R280X, around 65-70).

    I get the freeze at random during games, and few times while I was watching a movie and only during fast forwarding as far as I can tell. I have attached the debug file as instructed.
    Please help! it is so annoying that I am thinking of selling my PC and be done with it

    By the way, I just looked at my event viewer:

    This cant be normal can it?!
    Last edited by aiat; 09 Jan 2015 at 16:08.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Install your printer driver manually from the manufacturer's website. Let's enable Driver Verifier so your system BSODs so we could pinpoint the cause.
    Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista - Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Win 8.1


    Quote Originally Posted by softwaremaniac View Post
    Install your printer driver manually from the manufacturer's website. Let's enable Driver Verifier so your system BSODs so we could pinpoint the cause.
    Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista - Sysnative Forums
    Thank you for the answer, the problem is I don't even have a printer! Also I have to reiterate that I do not get any BSOD or any errors, just a freeze with looping sounds.
    I enables the verifier, what is next?
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Wait for a crash to happen (BSOD). It will happen if there is a faulty driver on the system. You can also scan your HDD for errors with HD Tune, and post SS of Health Tab.
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    Win 8.1


    Quote Originally Posted by softwaremaniac View Post
    Wait for a crash to happen (BSOD). It will happen if there is a faulty driver on the system. You can also scan your HDD for errors with HD Tune, and post SS of Health Tab.

    What happens next time my pc freezes? Will it give a report or something I need to upload?I have to mention, my pc is having some weird issues lately, the auto update for windows keeps getting turned off, and when I run the windows update diagnosis tool I always get this:



    As you can see the error changes every time!!


    Finally ever since I re-installed my Win 8.1, it keeps turning on after being put to sleep.
    Last edited by aiat; 08 Jan 2015 at 04:12.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    Run this: SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
    As for sleep, check your Power Options
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Win 8.1


    Quote Originally Posted by softwaremaniac View Post
    Run this: SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
    As for sleep, check your Power Options
    Yeah I did that last night. "did not find any integrity violations".
    Holly crap this is frustrating...I had this PC for almost a year without any problems and lately it just started acting out
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    Sorry, I didn't see your question above. Your system should BSOD and then you have to upload the minidump file, if everything is configured correctly.
    Dump Files - Configure Windows to Create on BSOD - Windows 7 Help Forums
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    Win 8.1


    Quote Originally Posted by softwaremaniac View Post
    Sorry, I didn't see your question above. Your system should BSOD and then you have to upload the minidump file, if everything is configured correctly.
    Dump Files - Configure Windows to Create on BSOD - Windows 7 Help Forums
    Ok thanks. I will put it to test this afternoon and see if I actually get the BSOD instead of
      My System SpecsSystem Spec

  10. #10


    Posts : 7
    Win 8.1


    I seems to have solved it! Out of desperation I installed amd chipset driver from here:
    Desktop
    it was marked as optional but ever since I installed it I have had no more freezes ( knock on wood). I left the pc running in games for about 8 hours straight without any lock ups. I have update the first post and hopefully this will help others.
      My System SpecsSystem Spec

Random freezes on Win 8.1 without any errors
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