Windows 8 and 8.1 Forums


BSOD daily on w8.1 after windows december update.

  1. #1


    Posts : 3
    Windows 8.1

    BSOD daily on w8.1 after windows december update.


    Hello, Ive had some BSOD crashes saying watchdog error everytime. This all started occurring after I updated windows(the December update) and everyday I will crash at least once. I thought it was due to a game(league of legends) but I then found out it restarted while I was at work while it was just at desktop.
    What I did so far
    Updated anything that needs to be updated by checking my manufactories website
    Updated Graphic driver on integrated and GPU
    Memory Diagnostic passed
    Intel diagnostic passed(BSOD the first time but passed 100% the second time same error)
    Dusted out fans(no dust)

    All I have left is to reapply thermal paste to my cpu and gpu but I don't want to do that yet because it will void warranty on my laptop. Ive only had it for about 1 year and a half.

    Can anyone help?

    Attachment 56282

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Seabass247 & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    4: kd> knL
     # Child-SP          RetAddr           Call Site
    00 ffffd000`2067fc88 fffff801`1e8143c8 nt!KeBugCheckEx
    01 ffffd000`2067fc90 fffff801`1e724997 nt!KeAccumulateTicks+0x2c418
    02 ffffd000`2067fd20 fffff801`1e61f67f nt!KeClockInterruptNotify+0x787
    03 ffffd000`2067ff40 fffff801`1e7684b3 hal!HalpTimerClockInterrupt+0x4f
    04 ffffd000`2067ff70 fffff801`1e7d8f2a nt!KiCallInterruptServiceRoutine+0xa3
    05 ffffd000`2067ffb0 fffff801`1e7d930f nt!KiInterruptSubDispatchNoLockNoEtw+0xea
    06 ffffd000`20678aa0 fffff801`1e74956e nt!KiInterruptDispatchLBControl+0x11f
    07 ffffd000`20678c30 fffff801`1e86a38e nt!KxWaitForSpinLockAndAcquire+0x22
    08 ffffd000`20678c60 fffff801`1e749540 nt!KiAcquireSpinLockInstrumented+0x62
    09 ffffd000`20678cb0 fffff800`e832c1ea nt!KeAcquireSpinLockRaiseToDpc+0x40
    0a ffffd000`20678ce0 fffff801`1e733c58 netbt!TimerExpiry+0x1a               //NETBT Failed to Complete it's job within 500 ticks
    0b ffffd000`20678d30 fffff801`1e7dabd5 nt!KiRetireDpcList+0x4f8
    0c ffffd000`20678fb0 fffff801`1e7da9d9 nt!KxRetireDpcList+0x5
    0d ffffd000`365beac0 00000000`00000000 nt!KiDispatchInterruptContinue
    Below is a list of 3rd party drivers present on your system -
    Code:
    **************************Wed Jan  7 05:12:08.173 2015 (UTC + 5:30)**************************
    lmimirr.sys                 Wed Apr 11 04:02:45 2007 (461C108D)
    VSTwindrvr6.sys             Fri Jul  4 12:58:01 2008 (486DD101)
    LMIRfsDriver.sys            Mon Jul 14 21:56:56 2008 (487B7E50)
    MBfilt64.sys                Fri Jul 31 09:10:32 2009 (4A7267B0)
    LGBusEnum.sys               Tue Nov 24 07:06:48 2009 (4B0B38B0)
    winio64.sys                 Fri Jun  4 09:38:03 2010 (4C087C23)
    SynTP.sys                   Sat Aug 25 04:50:26 2012 (50380C3A)
    HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)
    RtsPer.sys                  Fri Feb  1 12:39:27 2013 (510B6A27)
    dump_iaStorA.sys            Tue Mar 19 05:06:36 2013 (5147A504)
    iaStorA.sys                 Tue Mar 19 05:06:36 2013 (5147A504)
    SYMEVENT64x86.SYS           Sat Jul 27 07:56:58 2013 (51F32FF2)
    SYMDS64.SYS                 Wed Jul 31 04:59:08 2013 (51F84C44)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    ccSetx64.sys                Tue Sep 24 09:28:04 2013 (52410DCC)
    point64.sys                 Thu Dec 12 18:46:17 2013 (52A9B721)
    dc3d.sys                    Thu Dec 12 18:46:35 2013 (52A9B733)
    SmartDefragDriver.sys       Mon Dec 23 15:35:52 2013 (52B80B00)
    SYMNETS.SYS                 Thu Feb 13 16:55:14 2014 (52FCAB9A)
    SYMEFA64.SYS                Fri Feb 28 05:02:07 2014 (530FCAF7)
    e22w8x64.sys                Wed Mar 26 21:28:37 2014 (5332F92D)
    btfilter.sys                Fri Apr 25 08:31:52 2014 (5359D020)
    Ironx64.SYS                 Wed May 21 03:57:42 2014 (537BD6DE)
    SRTSPX64.SYS                Fri Jun 13 22:57:22 2014 (539B347A)
    iwdbus.sys                  Wed Jun 18 03:24:22 2014 (53A0B90E)
    Hamdrv.sys                  Mon Jun 23 15:12:48 2014 (53A7F698)
    RTKVHD64.sys                Tue Jul  1 17:54:35 2014 (53B2A883)
    athwbx.sys                  Fri Jul 11 14:51:09 2014 (53BFAC85)
    EX64.SYS                    Mon Aug 11 15:49:41 2014 (53E898BD)
    ENG64.SYS                   Mon Aug 11 15:55:04 2014 (53E89A00)
    SRTSP64.SYS                 Thu Aug 21 02:26:53 2014 (53F50B95)
    BHDrvx64.sys                Wed Sep 24 07:42:51 2014 (542228A3)
    igdkmd64.sys                Mon Sep 29 23:21:21 2014 (54299C19)
    bwcW8x64.sys                Fri Oct 17 03:51:16 2014 (544044DC)
    IDSvia64.sys                Sat Nov  1 08:44:03 2014 (54544FFB)
    nvvad64v.sys                Thu Nov 20 21:03:54 2014 (546E09E2)
    NvStreamKms.sys             Sat Nov 22 13:16:45 2014 (54703F65)
    EraserUtilRebootDrv.sys     Wed Nov 26 01:45:44 2014 (5474E370)
    eeCtrl64.sys                Wed Nov 26 01:45:44 2014 (5474E370)
    nvkflt.sys                  Sat Dec 13 12:17:41 2014 (548BE10D)
    nvpciflt.sys                Sat Dec 13 12:18:02 2014 (548BE122)
    nvlddmkm.sys                Sat Dec 13 12:23:17 2014 (548BE25D)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Mon Jan  5 04:36:12.604 2015 (UTC + 5:30)**************************
    NTIOLib_X64.sys             Thu Oct 25 15:57:58 2012 (5089142E)
    http://www.carrona.org/drivers/driver.php?id=lmimirr.sys
    VSTwindrvr6.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
    http://www.carrona.org/drivers/driver.php?id=winio64.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPer.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    http://www.carrona.org/drivers/driver.php?id=point64.sys
    http://www.carrona.org/drivers/driver.php?id=dc3d.sys
    http://www.carrona.org/drivers/driver.php?id=SmartDefragDriver.sys
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
    http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys

    Kindly perform the following steps, one step at a time and checking for BSODs -

    1. Please remove LogMeIn Hamachi from the system since it's driver is extremely old and it is known to cause problems.
    2. Please remove "MSI Dragoon Gaming Center"
    3. You are also using the Killer Ethernet which is known to cause problems.
      (Thanks Usasma!)At times the Killer Network Manager may cause BSOD problems:

      NOTE1:Link thanks to blueelvis (15Oct2014): https://forum-en.msi.com/index.php?topic=178064.0 This is a method for removing all the network software and only installing the driver. Perfect for those issues that can't be resolved any other way!

      NOTE2: See this link first: BSOD while playing on msi gt70 dragon edition 2 (thanks to kaelaan) It appears that the Killer Service problem was solved with the latest release of the Qualcomm versions of the drivers (so try updating to a version dated from later in 2014).
      The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:

      First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
      Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
      Right click on it again and this time select "Properties"
      In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

      Next, open Task Manager (right click on TaskBar and select "Task Manager")
      Click on the "More details" dropdown (if present)
      Click on the "Startup" tab
      Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"
      There may also be an Install Shield (with the Killer gaming K next to it), if so Right click on it and select "Disable"
      Finally, restart the system in order for the changes to take affect.


      At times the Killer Network Manager will continue to load. If so, it's usually listed in the MSINFO32...Software Environment...Startup Programs section. If it is, please try this:

      It may be that the instructions aren't stopping everything.
      In some cases, there's a program running out of the Program Files/Program Files (x86) directory.
      "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE: killer~1.exe is most likely killernetmanager.exe)
      In other cases, there's a program running out of c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (the long string of letters and numbers may change)

      Here's some things to try
      1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer Network Manager (and NOT the card itself) and disable them (please let us know what you find) Be careful as the wrong selection can disable the network card.
      2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
      3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
      4) Locate the "c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe" entry and rename the last .exe to .BAD (the long string of letters and numbers may change)

      Just FYI - here are the MSI workaround instructions: MSI USA - Online Technical Support FAQ


    4. If you are still facing problems, then remove the Norton Security Suite using this **TOOL**.



    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1


    Thank you blueelvis, I will be performing the removal of each program and checking for BSOD. Since a BSOD happens daily to me it should tell me quickly move on to each step to figuring out the problem. I have already Removed logmein hamichi and am waiting for any BSOD. I shall report in a few days or less.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Seabass247 View Post
    Thank you blueelvis, I will be performing the removal of each program and checking for BSOD. Since a BSOD happens daily to me it should tell me quickly move on to each step to figuring out the problem. I have already Removed logmein hamichi and am waiting for any BSOD. I shall report in a few days or less.
    Hi Seabass247 ^_^,

    Sure thing. Keep me updated on how it goes ^_^


    -Pranav
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8.1


    Quote Originally Posted by blueelvis View Post
    Quote Originally Posted by Seabass247 View Post
    Thank you blueelvis, I will be performing the removal of each program and checking for BSOD. Since a BSOD happens daily to me it should tell me quickly move on to each step to figuring out the problem. I have already Removed logmein hamichi and am waiting for any BSOD. I shall report in a few days or less.
    Hi Seabass247 ^_^,

    Sure thing. Keep me updated on how it goes ^_^


    -Pranav
    I have only removed LogMeIn Hamchi and so far 3 days without any BSOD even after leaving my computer on 24 hours on gaming sessions, work and stand by. I am marking this post solved. Thanks for your help
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Seabass247 View Post
    I have only removed LogMeIn Hamchi and so far 3 days without any BSOD even after leaving my computer on 24 hours on gaming sessions, work and stand by. I am marking this post solved. Thanks for your help
    Glad to hear that the issue has been resolved ^_^


    -Pranav
      My System SpecsSystem Spec

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