Windows 8 and 8.1 Forums


BSOD every 10 min ! bad_pool_caller

  1. #1


    Posts : 2
    Win 8.1

    BSOD every 10 min ! bad_pool_caller


    Hello everyone,


    I'm having big troubles with my computer, I can't manage to use it more than 10 minutes since it keeps having BSODs..


    I'm using Windows 8.1, and, during the time I wrote those few lines, it already restarted 3 times !!


    Here are specy snapshot, dump files and I used minitoolbox, so here are the results, I hope it's not an hardware problem (I was thinking about the mobo, which slot 1 seems broken) or the ram sticks.


    dmp files (.zip password : Ballose) :
    TinyUpload.com - best file hosting solution, with no limits, totaly free


    http://speccy.piriform.com/results/B...cLNUtaeTnnumiD

    minitoolbox logs collected:
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    Thanks !!!
    Last edited by Ballose; 06 Jan 2015 at 12:08.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Ballose & Welcome to the forums ^_^,

    Unfortunately, I am not able to access the TinyUpload website. Could you please follow the below instructions and upload the ZIP File here?
    Blue Screen of Death (BSOD) Posting Instructions


    -Pranav
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Win 8.1


    Sure

    pass: Ballose

      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Ballose ^_^,

    Thanks for the dumps. I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    3: kd> knL
     # Child-SP          RetAddr           Call Site
    00 ffffd000`ce3ee118 fffff800`e630b6b0 nt!KeBugCheckEx
    01 ffffd000`ce3ee120 fffff800`e5e85329 nt!VerifierBugCheckIfAppropriate+0x3c
    02 ffffd000`ce3ee160 fffff800`e5f2b111 nt!VerifierFreeTrackedPool+0x41
    03 ffffd000`ce3ee1a0 fffff800`6358791f nt!ExAllocatePoolWithTag+0x11c1
    04 ffffd000`ce3ee290 fffff800`637adca5 NETIO!NetioFreeMdl+0x20d7f
    05 ffffd000`ce3ee2e0 fffff800`635598c1 tcpip!FlpReturnNetBufferListChain+0xbd455
    06 ffffd000`ce3ee330 fffff800`63559402 NETIO!NetioDereferenceNetBufferList+0xc1
    07 ffffd000`ce3ee3b0 fffff800`636fd5cf NETIO!NetioDereferenceNetBufferListChain+0x2e2
    08 ffffd000`ce3ee450 fffff800`636faabc tcpip!IppReceiveHeaderBatch+0x37f
    09 ffffd000`ce3ee580 fffff800`63814ec8 tcpip!IppFlcReceivePacketsCore+0xa4d
    0a ffffd000`ce3ee900 fffff800`63922f05 tcpip!IppInspectInjectReceive+0x148
    0b ffffd000`ce3ee960 fffff800`e5d44f46 fwpkclnt!FwppInjectionStackCallout+0xe5
    0c ffffd000`ce3ee9f0 fffff800`639347e6 nt!KeExpandKernelStackAndCalloutInternal+0xe6
    0d ffffd000`ce3eeae0 fffff800`63e2449c fwpkclnt!FwpsInjectTransportReceiveAsync0+0x2ea
    0e ffffd000`ce3eec20 ffffe001`e29f1d70 klwfp+0x449c
    0f ffffd000`ce3eec28 ffffe001`e53d70e0 0xffffe001`e29f1d70
    10 ffffd000`ce3eec30 01d029cb`4974df00 0xffffe001`e53d70e0
    11 ffffd000`ce3eec38 ffffe001`e53d70e0 0x01d029cb`4974df00
    12 ffffd000`ce3eec40 00000000`00000002 0xffffe001`e53d70e0
    13 ffffd000`ce3eec48 00000000`00000001 0x2
    14 ffffd000`ce3eec50 fffff800`00000003 0x1
    15 ffffd000`ce3eec58 fffff800`00000000 0xfffff800`00000003
    16 ffffd000`ce3eec60 ffffe001`e44730a0 0xfffff800`00000000
    17 ffffd000`ce3eec68 fffff800`63e24414 0xffffe001`e44730a0
    18 ffffd000`ce3eec70 ffffe001`e53d70e0 klwfp+0x4414
    19 ffffd000`ce3eec78 ffffe001`e538d3f0 0xffffe001`e53d70e0
    1a ffffd000`ce3eec80 fffff800`640484f0 0xffffe001`e538d3f0
    1b ffffd000`ce3eec88 fffff800`63e246af kneps+0x224f0
    1c ffffd000`ce3eec90 ffffe001`e53d70e0 klwfp+0x46af
    1d ffffd000`ce3eec98 00000000`00000080 0xffffe001`e53d70e0
    1e ffffd000`ce3eeca0 ffffe001`e53d70e0 0x80
    1f ffffd000`ce3eeca8 fffff800`640484f0 0xffffe001`e53d70e0
    20 ffffd000`ce3eecb0 ffffe001`e539d490 kneps+0x224f0
    21 ffffd000`ce3eecb8 ffffd000`ce3eecf0 0xffffe001`e539d490
    22 ffffd000`ce3eecc0 ffffe001`e530a3c0 0xffffd000`ce3eecf0
    23 ffffd000`ce3eecc8 00000000`00000003 0xffffe001`e530a3c0
    24 ffffd000`ce3eecd0 ffffe001`e2bf2840 0x3
    25 ffffd000`ce3eecd8 fffff800`63e26c06 0xffffe001`e2bf2840
    26 ffffd000`ce3eece0 fffff800`00000000 klwfp+0x6c06
    27 ffffd000`ce3eece8 00000000`00000000 0xfffff800`00000000
    And we have a stack full of Kaspersky Drivers. The timestamps of those drivers are old. So, kindly remove the current installation of Kaspersky using this **TOOL**. Once the antivirus has been uninstalled completely, try installing the latest version of Kaspersky and see if it fixes the problem or not.

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

BSOD every 10 min ! bad_pool_caller
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