BSOD every 10 min ! bad_pool_caller

B

Ballose

New Member
Messages
2
Hello everyone,


I'm having big troubles with my computer, I can't manage to use it more than 10 minutes since it keeps having BSODs..


I'm using Windows 8.1, and, during the time I wrote those few lines, it already restarted 3 times !!


Here are specy snapshot, dump files and I used minitoolbox, so here are the results, I hope it's not an hardware problem (I was thinking about the mobo, which slot 1 seems broken) or the ram sticks.


dmp files (.zip password : Ballose) :
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http://speccy.piriform.com/results/BW5PbAiJUcLNUtaeTnnumiD

minitoolbox logs collected:
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Thanks !!!
 
Last edited:

My Computer

System One

  • OS
    Win 8.1

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Hi Ballose ^_^,

Thanks for the dumps. I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
Code: 
3: kd> knL
 # Child-SP          RetAddr           Call Site
00 ffffd000`ce3ee118 fffff800`e630b6b0 nt!KeBugCheckEx
01 ffffd000`ce3ee120 fffff800`e5e85329 nt!VerifierBugCheckIfAppropriate+0x3c
02 ffffd000`ce3ee160 fffff800`e5f2b111 nt!VerifierFreeTrackedPool+0x41
03 ffffd000`ce3ee1a0 fffff800`6358791f nt!ExAllocatePoolWithTag+0x11c1
04 ffffd000`ce3ee290 fffff800`637adca5 NETIO!NetioFreeMdl+0x20d7f
05 ffffd000`ce3ee2e0 fffff800`635598c1 tcpip!FlpReturnNetBufferListChain+0xbd455
06 ffffd000`ce3ee330 fffff800`63559402 NETIO!NetioDereferenceNetBufferList+0xc1
07 ffffd000`ce3ee3b0 fffff800`636fd5cf NETIO!NetioDereferenceNetBufferListChain+0x2e2
08 ffffd000`ce3ee450 fffff800`636faabc tcpip!IppReceiveHeaderBatch+0x37f
09 ffffd000`ce3ee580 fffff800`63814ec8 tcpip!IppFlcReceivePacketsCore+0xa4d
0a ffffd000`ce3ee900 fffff800`63922f05 tcpip!IppInspectInjectReceive+0x148
0b ffffd000`ce3ee960 fffff800`e5d44f46 fwpkclnt!FwppInjectionStackCallout+0xe5
0c ffffd000`ce3ee9f0 fffff800`639347e6 nt!KeExpandKernelStackAndCalloutInternal+0xe6
0d ffffd000`ce3eeae0 fffff800`63e2449c fwpkclnt!FwpsInjectTransportReceiveAsync0+0x2ea
0e ffffd000`ce3eec20 ffffe001`e29f1d70 [B][U]klwfp+[/U][/B]0x449c
0f ffffd000`ce3eec28 ffffe001`e53d70e0 0xffffe001`e29f1d70
10 ffffd000`ce3eec30 01d029cb`4974df00 0xffffe001`e53d70e0
11 ffffd000`ce3eec38 ffffe001`e53d70e0 0x01d029cb`4974df00
12 ffffd000`ce3eec40 00000000`00000002 0xffffe001`e53d70e0
13 ffffd000`ce3eec48 00000000`00000001 0x2
14 ffffd000`ce3eec50 fffff800`00000003 0x1
15 ffffd000`ce3eec58 fffff800`00000000 0xfffff800`00000003
16 ffffd000`ce3eec60 ffffe001`e44730a0 0xfffff800`00000000
17 ffffd000`ce3eec68 fffff800`63e24414 0xffffe001`e44730a0
18 ffffd000`ce3eec70 ffffe001`e53d70e0 [B][U]klwfp[/U][/B]+0x4414
19 ffffd000`ce3eec78 ffffe001`e538d3f0 0xffffe001`e53d70e0
1a ffffd000`ce3eec80 fffff800`640484f0 0xffffe001`e538d3f0
1b ffffd000`ce3eec88 fffff800`63e246af [B][U]kneps[/U][/B]+0x224f0
1c ffffd000`ce3eec90 ffffe001`e53d70e0 [B][U]klwfp[/U][/B]+0x46af
1d ffffd000`ce3eec98 00000000`00000080 0xffffe001`e53d70e0
1e ffffd000`ce3eeca0 ffffe001`e53d70e0 0x80
1f ffffd000`ce3eeca8 fffff800`640484f0 0xffffe001`e53d70e0
20 ffffd000`ce3eecb0 ffffe001`e539d490 [B][U]kneps[/U][/B]+0x224f0
21 ffffd000`ce3eecb8 ffffd000`ce3eecf0 0xffffe001`e539d490
22 ffffd000`ce3eecc0 ffffe001`e530a3c0 0xffffd000`ce3eecf0
23 ffffd000`ce3eecc8 00000000`00000003 0xffffe001`e530a3c0
24 ffffd000`ce3eecd0 ffffe001`e2bf2840 0x3
25 ffffd000`ce3eecd8 fffff800`63e26c06 0xffffe001`e2bf2840
26 ffffd000`ce3eece0 fffff800`00000000[B][U] klwfp+[/U][/B]0x6c06
27 ffffd000`ce3eece8 00000000`00000000 0xfffff800`00000000
And we have a stack full of Kaspersky Drivers. The timestamps of those drivers are old. So, kindly remove the current installation of Kaspersky using this **TOOL**. Once the antivirus has been uninstalled completely, try installing the latest version of Kaspersky and see if it fixes the problem or not.

Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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