Windows 8 and 8.1 Forums

Windows 8 CP freezes

  1. #1


    Posts : 4
    Windows 8 CP

    Windows 8 CP freezes


    Hi everyone,

    I seem to be having similar issues to everyone else. The computer freezes, I have to use the power on/off button to turn it off and back on again, I can't find a correlation in my usage, and I don't know how to read these log files.

    Here is my .zip file. Any help would be greatly appreciated.

    Pat

      My System SpecsSystem Spec

  2. #2


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Hi,

    Uninstall Sophos in safe mode with the special tool.

    Reboot to normal mode. Set Windows Defender service to Auto and start it. Do the same for Windows Firewall, if not already.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8 CP


    Thanks I will try it and keep you posted on how things progress.

      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 8 CP


    I uninstalled Sophos and made sure windows defender and firewall are up to date and turned on.

    I just had another crash event. It occurred right around 22:10 (10:10pm 04/27/12)

    I looked it over and it seems it revolves around Google Chrome. Chrome is fully up to date. Any other ideas?

    Here is another set of logs:
      My System SpecsSystem Spec

  5. #5


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    If your Chrome is the only thing freezing up, clear your LSOs using this and it will fix it:

    AdobeClearFlash

    Other than that, you have lots of things starting with Windows that I would disable.

    0ABDD5C308D0B918BE3CB7F7F2F29AECC8B62E2F._service_run "c:\users\patrick wahl\appdata\local\google\chrome\application\chrome.exe" --type=service MININT-CDVQ7OV\

    Akamai NetSession Interface "c:\users\patrick wahl\appdata\local\akamai\netsession_win.exe" MININT-CDVQ7OV\

    chromium c:\users\patrick wahl\appdata\local\google\chrome\application\chrome.exe --no-startup-window MININT-CDVQ7OV\

    Google Update "c:\users\patrick wahl\appdata\local\google\update\googleupdate.exe" /c MININT-CDVQ7OV\

    Bluetooth c:\progra~1\widcomm\blueto~1\bttray.exe Public Common Startup

    Dell System Manager c:\progra~1\dell\dellsy~1\dcpsys~1.exe Public Common Startup

    SysTrayApp c:\program files\idt\wdm\sttray64.exe Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

    EKIJ5000StatusMonitor c:\windows\system32\spool\drivers\x64\3\ekij5000mui.exe Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8 CP


    Thanks. I cleared the LSOs and went through and cleaned up startup. Thanks for the advice. I really appreciate it.
      My System SpecsSystem Spec

Windows 8 CP freezes
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