Windows 8 and 8.1 Forums


BSOD playing WoW, PAGE_FAULT_IN_NONPAGED_AREA

  1. #1


    Posts : 12
    Windows 8.1

    BSOD - multiple error types


    Hey,

    I haven't had any issues with my PC (other than some initial minor teething troubles a good while back) and then this morning I fired up a computer game (WoW), the computer froze and then took me through to the BSOD with the following info: PAGE_FAULT_IN_NONPAGED_AREA.

    Any help would be massively appreciated - attached in the debug file as per the forum instructions.

    Thanks in advance,

    Bill


    Last edited by BeardyNerd; 22 Feb 2015 at 08:59.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Uninstall the software related to the driver in red and test your RAM for eight passes (stop if errors appear sooner): RAM - Test with Memtest86+ - Windows 7 Help Forums

    Code:
    tapoas.sys Mon Jul 12 02:31:59 2010 (4C3A627F)  
    OpenVPN Virtual Network Driver 
    http://www.carrona.org/drivers/driver.php?id=tapoas.sys 
    
    GEARAspiWDM.sys Thu May 3 21:56:17  2012 (4FA2E2E1) 
    CD-ROM Class Filter Driver by Gear Software.[br]Also comes  with iTunes 
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
    
    HECIx64.sys Mon Dec 17  20:32:21 2012 (50CF7345) 
    Intel Management Engine Interface 
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys 
    
    SaiMini.sys Thu Jan 31 18:50:38  2013 (510AAEEE) 
    Saitek Magic Mini driver 
    http://www.carrona.org/drivers/driver.php?id=SaiMini.sys 
    
    SaiBus.sys Thu Jan 31 18:50:38  2013 (510AAEEE) 
    Saitek Magic Bus driver 
    http://www.carrona.org/drivers/driver.php?id=SaiBus.sys 
    
    L1C63x64.sys Mon Apr 1 05:15:17  2013 (5158FBC5) 
    Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller  (NDIS 6.30) 
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys 
    
    athwnx.sys Mon Apr 1 07:32:05  2013 (51591BD5) 
    Driver for Qualcomm Atheros Extensible Wireless LAN  (CB42/CB43/MB42/MB43) Network Adapter device driver 
    http://www.carrona.org/drivers/driver.php?id=athwnx.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    tap0901.sys Thu Aug 22  14:40:01 2013 (521606A1) 
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO  
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys 
    
    AtihdWB6.sys Wed Sep 25 02:24:38  2013 (52422D46) 
    AMD High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys 
    
    AMDACPKSL.SYS Wed Sep 25 02:24:41  2013 (52422D49) 
    included in the AMD/ATI Catalyst WDM drivers package 
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS 
    
    RzFilter.sys Thu Apr 3 17:39:47  2014 (533D80C3) 
    Kernel-mode user input redirection driver 
    http://www.carrona.org/drivers/driver.php?id=RzFilter.sys 
    
    RzDxgk.sys Thu Apr 3 17:39:50  2014 (533D80C6) 
    Razer overlay driver 
    http://www.carrona.org/drivers/driver.php?id=RzDxgk.sys 
    
    rzpmgrk.sys Thu Apr 17 21:36:12  2014 (53502D2C) 
    
    rzpmgrk.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    RzMaelstromVAD.sys Fri May 23 12:34:44 2014 (537F2444)  
    Razer virtual surround system driver 
    http://www.carrona.org/drivers/driver.php?id=RzMaelstromVAD.sys 
    
    atikmpag.sys Sat Jul 5  03:26:52 2014 (53B7545C) 
    ATI Video driver (remove the Catalyst Control  Center and only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys 
    
    atikmdag.sys Sat Jul 5 03:39:13  2014 (53B75741) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys 
    
    rzendpt.sys Fri Sep 5 05:22:07  2014 (54092C5F) 
    Razer RzEndPt driver 
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys 
    
    rzudd.sys Fri Sep 5 05:22:11 2014  (54092C63) 
    Razer Rzudd Engine Driver 
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys 
    
    rzmpos.sys Fri Sep 5 05:22:32 2014  (54092C78) 
    Razer RzMPos driver 
    http://www.carrona.org/drivers/driver.php?id=rzmpos.sys 
    
    rzpnk.sys Fri Oct 17 21:38:10 2014  (54417022) 
    Razer Overlay Support 
    http://www.carrona.org/drivers/driver.php?id=rzpnk.sys 
    
    
    
    Debug session time: Sun Jan  4 06:12:41.687 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\010415-5453-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  12:30:41.360 
    Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+28a  ) 
    BugCheck 50, {fffffa80326ba020, 0, fffff802496be7fa, 2} 
    BugCheck Info:  PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffffa80326ba020,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff802496be7fa, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000002,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: Wow-64.exe 
    FAILURE_BUCKET_ID: AV_nt!MiAgeWorkingSet  
    MaxSpeed: 3400 
    CurrentSpeed: 3403 
    BiosVersion = F16  
    BiosReleaseDate = 10/24/2012 
    SystemManufacturer = Gigabyte Technology  Co., Ltd. 
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Jan 05 12:43:21 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Jan 05 12:43:21 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Jan 05 12:43:21 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 12
    Windows 8.1


    Awesome, thank you! I've removed the software and driver and run the memtest (all good). Hopefully that'll sort it. Thanks again for your help!
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    No problem, post back if BSODs persist.
      My System SpecsSystem Spec

  5. #5


    Posts : 12
    Windows 8.1


    Had yet another BSOD, this time occurring after the computer went into sleep mode. The computer wouldn't restart automatically after the BSOD and instead just hung there indefinitely. This wasn't a PAGE FAULT error, but I think was SYSTEM_SERVICE_EXCEPTION and then it mentioned wink32k.sys - I didn't manage to note this down very accurately, sorry, was in a bit of a rush this morning.

    Report attached.

    Thanks in advance folks, your help is massively appreciated!

    Attachment 58367
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    Code:
    GEARAspiWDM.sys Thu May 3 21:56:17 2012 (4FA2E2E1) 
    CD-ROM Class Filter  Driver by Gear Software.[br]Also comes with iTunes 
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
    
    HECIx64.sys Mon Dec 17  20:32:21 2012 (50CF7345) 
    Intel Management Engine Interface 
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys 
    
    SaiMini.sys Thu Jan 31 18:50:38  2013 (510AAEEE) 
    Saitek Magic Mini driver 
    http://www.carrona.org/drivers/driver.php?id=SaiMini.sys 
    
    SaiBus.sys Thu Jan 31 18:50:38  2013 (510AAEEE) 
    Saitek Magic Bus driver 
    http://www.carrona.org/drivers/driver.php?id=SaiBus.sys 
    
    L1C63x64.sys Mon Apr 1 05:15:17  2013 (5158FBC5) 
    Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller  (NDIS 6.30) 
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys 
    
    athwnx.sys Mon Apr 1 07:32:05  2013 (51591BD5) 
    Driver for Qualcomm Atheros Extensible Wireless LAN  (CB42/CB43/MB42/MB43) Network Adapter device driver 
    http://www.carrona.org/drivers/driver.php?id=athwnx.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    tap0901.sys Thu Aug 22  14:40:01 2013 (521606A1) 
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO  
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys 
    
    RzFilter.sys Thu Apr 3 17:39:47  2014 (533D80C3) 
    Kernel-mode user input redirection driver 
    http://www.carrona.org/drivers/driver.php?id=RzFilter.sys 
    
    RzDxgk.sys Thu Apr 3 17:39:50  2014 (533D80C6) 
    Razer overlay driver 
    http://www.carrona.org/drivers/driver.php?id=RzDxgk.sys 
    
    rzpmgrk.sys Thu Apr 17 21:36:12  2014 (53502D2C) 
    Razer Overlay Support Driver 
    http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys 
    
    RzMaelstromVAD.sys Fri May 23  12:34:44 2014 (537F2444) 
    Razer virtual surround system driver 
    http://www.carrona.org/drivers/driver.php?id=RzMaelstromVAD.sys 
    
    AMDACPKSL.SYS Sun Jun 22  04:31:43 2014 (53A6400F) 
    included in the AMD/ATI Catalyst WDM drivers  package 
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS 
    
    AtihdWB6.sys Sun Jun 22 04:32:00  2014 (53A64020) 
    AMD High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys 
    
    rzpnk.sys Fri Oct 17 21:38:10  2014 (54417022) 
    Razer Overlay Support 
    http://www.carrona.org/drivers/driver.php?id=rzpnk.sys 
    
    atikmpag.sys Fri Nov 21 03:08:54  2014 (546E9EB6) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys 
    
    atikmdag.sys Fri Nov 21 03:30:27  2014 (546EA3C3) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys 
    
    rzendpt.sys Tue Dec 30 10:32:47  2014 (54A2713F) 
    Razer RzEndPt driver 
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys 
    
    rzudd.sys Tue Dec 30 10:32:50 2014  (54A27142) 
    Razer Rzudd Engine Driver 
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys 
    
    rzmpos.sys Tue Dec 30 10:33:12 2014  (54A27158) 
    Razer RzMPos driver 
    http://www.carrona.org/drivers/driver.php?id=rzmpos.sys 
    
    
    
    Debug session time: Sun Feb  22 04:22:39.217 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\022215-5546-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 1 days 7:57:42.889  
    *** WARNING: Unable to verify timestamp for win32k.sys 
    *** ERROR: Module  load completed but symbols could not be loaded for win32k.sys 
    Probably  caused by : win32k.sys ( win32k+63990 ) 
    BugCheck 3B, {c0000005,  fffff96000167990, ffffd0015f53e940, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff96000167990, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd0015f53e940, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: taskhost.exe 
    FAILURE_BUCKET_ID:  0x3B_win32k+63990 
    MaxSpeed: 3400 
    CurrentSpeed: 3403 
    BiosVersion =  F16 
    BiosReleaseDate = 10/24/2012 
    SystemManufacturer = Gigabyte  Technology Co., Ltd. 
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Feb 22 16:00:22 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 22 16:00:22 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 22 16:00:22 PM  _88-dbug Copyright 2012 Sysnative Forums
    Run SFC: http://www.sevenforums.com/tutorials...e-checker.html
    Enable Driver Verifier: http://www.sysnative.com/forums/bsod...ows-vista.html
      My System SpecsSystem Spec

  7. #7


    Posts : 12
    Windows 8.1


    Thanks for the swift response!

    I ran SFC and it came back with the message that Windows Resource Protection die not find any integrity violations.

    I enabled Driver Verifier, rebooted and received two BSODs caused by rzpmgrk.sys according to the error message, before brought to the option to restore to the safe point I created I beforehand. Updated report attached.

    Does this Razer driver need to be removed? Is there a safe way of doing this as I can't seem to find it in device manager.

    Attachment 58376
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    Any Razer software should be removed and devices physically detached from your PC.
      My System SpecsSystem Spec

BSOD playing WoW, PAGE_FAULT_IN_NONPAGED_AREA
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