Solved Windows 8.1 BSOD/Auto Reboot during Gaming/PSU Stress Test

jinfatt

New Member
Messages
9
Hello, I have been encountering automated reboot during gaming, since almost a year ago. I have swapped GPU and RAM sticks and even a new PSU just for testing. Problems still occur as of today.
Can anyone please help me to troubleshoot the problem please? It had been bugging me for quite a while.

I'll really appreciate your help. :thumb:
 

My Computer

System One

  • OS
    Windows 8.1
There are no minidump files included. Please include them in your next post. There are several problem devices listed:

Code:
Root Print Queue    SWD\PRINTENUM\PRINTQUEUES    This device is disabled.
NVIDIA High Definition Audio    HDAUDIO\FUNC_01&VEN_10DE&DEV_0040&SUBSYS_107D2753&REV_1001\5&2EA6CA03&0&0001    This device is disabled.
Standard PS/2 Keyboard    ACPI\PNP0303\4&2DFC4819&0    This device is not present, is not working properly, or does not have all its drivers installed.
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)    ROOT\UNNAMED_DEVICE\0000    This device is disabled.
Microsoft PS/2 Mouse    ACPI\PNP0F03\4&2DFC4819&0    This device is not present, is not working properly, or does not have all its drivers installed.
Please take care of the drivers. Are devices listed disabled on purpose? If so, why?
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Hello Mr Softwaremaniac, thanks for your help.
I realised that I have trouble getting the dump files. The following message popped out. I'm sorry.

And to answer your previous questions, I read somewhere on the internet saying that some audio drivers could be causing the BSOD, and suggested me to disable them.

View attachment 56199
 

My Computer

System One

  • OS
    Windows 8.1

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
I have successfully changed the Virtual Memory size.
After several (about 3-4 times) PC Stress Tests, I still get automated restart the second the test begin.

I still cannot find the dump files inside my C:Windows/
Perhaps afterall what I am facing might be a total different error?
 

My Computer

System One

  • OS
    Windows 8.1
I have successfully changed the Virtual Memory size.
After several (about 3-4 times) PC Stress Tests, I still get automated restart the second the test begin.

I still cannot find the dump files inside my C:Windows/
Perhaps afterall what I am facing might be a total different error?

Did you setup the Page File to be managed automatically by Windows? Are you seeing even a flash of the Blue Screen?
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Yes I ticked the button Automated by Windows. No bluescreen. More like an immediate power out, and restart. Files not hidden as well.
I am sorry if this does not fall under the BSOD section.
 

My Computer

System One

  • OS
    Windows 8.1
Please list all your components. PSU exact model, age and wattage.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
I took my PC to a friend's shop to test. It ran PERFECTLY during multiple stress tests and ULTRA settings gaming.
When I returned home, the same problem happened again, PC keeps on powering off the second I start the stress test / gaming.

My father did a check on my house electric power and eliminated the weak power supply possibility. We even turned off our fridges and other high power consumption machines/devices.
Same problem :(
 

My Computer

System One

  • OS
    Windows 8.1
That's really strange. I would have suspected the electricity as well.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Anyhow, it could be the Single Phase / Triple Phase electric power thingy, since my house is running on Single Phase. Maybe I should upgrade to a Triple Phase supply. That should really be a problem else where but here.
Thanks for your help kind folks!
Much appreciated!
 

My Computer

System One

  • OS
    Windows 8.1
Let us know if the Triple Phase supply solves the problem ^_^

As far as I know, the system should not have any problem running on a Single Phase Supply. Make sure that the connections to which the system is attached is properly grounded. Are you using a UPS (Uninterrupted Power Supply) with your system?


-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Hi guys, just a quick update.
I've swapped my Corsair VS650 to SuperFlower 600W power supply, and downgraded from Windows 8.1 Pro to Windows 7 Professional. Now everything's working like a charm!

Many thanks again. :thumb:
 

My Computer

System One

  • OS
    Windows 8.1
Hi guys, just a quick update.
I've swapped my Corsair VS650 to SuperFlower 600W power supply, and downgraded from Windows 8.1 Pro to Windows 7 Professional. Now everything's working like a charm!

Many thanks again. :thumb:

Hi Jinfatt ^_^,

Thanks for posting back what solved your problem.

I wonder what resolved the problem- Swapping of the PSU or the downgrade?:confused:

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
I'm inclined to believe that it is the PSU problem, more likely

Hmm it is very much possible after seeing your system work flawlessly at your friend's house. Anyways, glad to hear that the problem has resolved.

Happy Gaming!

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Back
Top