Windows 8 and 8.1 Forums


Windows 8 crashes without error code or BSOD

  1. #1


    Posts : 6
    windows 8

    Windows 8 crashes without error code or BSOD


    My sony vaio laptop with windows 8 crashes frequently without any BSOD or error code.

    I am here attaching sf debug files. Please let me know , how to resolve this issue.

    Thnaks

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    I see that Teredo Tunelling Pseudo Interface cannot be started and Bluetooth device is disabled. Is thatdone on purpose? If so, why? Please, elaborate what you mean by crashes...
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    windows 8


    Suddenly screen goes blank and system switches off. This happens any time. i.e while browsing internet or using any application.
    I have disabled bluetooth after seeing a error in event log (The description for Event ID 28 from source BTHUSB cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer).
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Try updating its driver. As for black screen please see if there are any minidumps: Dump Files - Configure Windows to Create on BSOD - Windows 7 Help Forums
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    windows 8


    I have updated all the driver. There is an error showing in device manager 'Bluetooth peripheral device" this is there 9 times.
    There are no dump files as there is no blue screen. Is there any other tool to track the error. I have tried to use windows performance monitor rating, but system power off when checking for rating.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    Please check your temps and post a SS with this: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    windows 8
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    Check your HDD with HD Tune, and post a SS.
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    windows 8


    I have attached ss fro HD Attachment 56296Attachment 56297Attachment 56298-tune
      My System SpecsSystem Spec

  10. #10


    Posts : 2,480
    Windows 10 Pro x64


    Does the crash occur on the butter or when plugged in? Or both? Scan your PC for malware. Does laptop feel hot before it shuts down? Does it give out some beeps or sth like that?
      My System SpecsSystem Spec

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Windows 8 crashes without error code or BSOD
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